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Howard Johnson Plaza Hotel Miami-Airport

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7707 NW 103rd Street, Miami, FL 33016
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Howard Johnson Plaza Hotel Miami-Airport
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Howard Johnson Plaza Hotel Miami-Airport
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1,166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nassau, Bahamas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

competitive prices, friendly front desk assistance, spacious and cleaned rooms ,air condition rooms working perfectly, secure parking lot and outstanding complimentary breakfast.

Review collected in partnership with Howard Johnson

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The Howard Johnson was clean and comfortable. The front desk guy Noel was friendly and accommodating. Make sure you ask for a room with fridge and microwave as our first room did not have them. There are lots of good restaurants near by and they are also very close to a mall (Westland mall, I think)

Was this review helpful? Yes 1
Level Contributor
46 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

For the price it was what was expected. We didn't spend much time there, which was the point of booking a cheap hotel. The beds we're comfortable, tv worked, and shower was good. We had issues with house keeping ladies not understanding English. We asked them for more towels 4 times and then just gave up. We stayed two days... More 

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Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thank you for your feedback, as the hotel is under new ownership and are excited for major renovations later this year. I apologize for the communication with the housekeepers and as a result of your comment we will be developing a system where we can improve this. We will look into the key cards with our engineering department, as I... More 

1 review
3 of 5 stars Reviewed 1 week ago

Overall the hotel is unappealing. The service at front desk was slow and staff didnt seem very enthusiastic about their job. I must say however say that the lady at concierge and the bellman were most of all helpful. The rooms are quite dated. The bathrooms have seen better days as well as the carpet which shows signs of heavy... More 

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Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thank you for you taking the time to share your experience with us, however I am disappointed that the front desk staff did not provide the level of service you expected, and we will use this feedback to take corrective measures to make improvements. It was great to hear the bartender was resourceful in his quest to provide you with... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Was here for one night, elevator was not working, however they had a man name Jorge who was managing the elevator bringing people up and dowm although I found it stage to have someone dedicated to run the ekevator, Jorge was very friendly with everyone making everyone feel comfortable and at home. People like Jorge us what it will keep... More 

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Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thank you for your feedback, and we apologize for the elevator issues, as we attempted to correct those on Saturday, but unfortunately we had to overnight the part and were unsuccessful over the weekend. I am glad the Jorge made an impression with you, as he is a great employee! We hope to see you the next time you are... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

After a 2 hour wait for the shuttle from the airport there was no apology or anything. We called several times and they just made excuses of why it wasn't there and I could not cancel the night. Upon arriving at the hotel the lobby was nice and so was the pool but everything else lacked. The rooms are dingy... More 

Was this review helpful? Yes 1
Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

First and foremost please accept our sincerest apologies for the delay with the shuttle, I will send you a private e-mail to get more details so that I can address this with the staff. The hotel is under new ownership and will be addressing all of the conditional issues with a major renovation later this year. Thank you for your... More 

Barcelona, Spain
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We just spent a night before taking our plane back home. Near Miami airport, includes breakfast. Nice and big rooms (we had one in the PH), with all the essentials (small fridge, coffeemaker, flat TV, bathtub, hairdryer, small table, phone, etc, our room also had a balcony.

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Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thank you for choosing to stay with us, and we are pleased that you had a nice stay. We hope to see you the next time you are in the area and thanks for writing us. More 

Bridgetown, Barbados
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Best location with all your favorite department stores...shopping, restaurants and a 20-30 mins drive to Fort Lauderdale...However the Accommodations could do with a little updating, but it was nice...I'll stay there again

Was this review helpful? Yes
Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thanks for writing us and we are happy you had an enjoyable time. You will be pleased to know that we will be undertaking a major renovation later this year, which will make a tremendous difference. Again, thanks for sharing your experience with us, and we hope to see you back soon. More 

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