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Howard Johnson Plaza Hotel Miami-Airport

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7707 NW 103rd Street, Miami, FL 33016
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Howard Johnson Plaza Hotel Miami-Airport
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Howard Johnson Plaza Hotel Miami-Airport
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1,130 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

Alexis. Super nice bar tender sweet super. Acomidating profesional. N very. Helpful with a great personality . one the bar tenders Ive ever met. The bar is nice clean . Alexis made me feel confortable. N relaxed

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

Unfortunately, the overnight stay was not especially pleasant! The carpeting in the hallway was stained and odorous. The small restaurant facility was very slow in service. The building could benefit from a complete overhaul.

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Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thank you for choosing to stay with us and thank you for your honest feedback, I apologize for the slow service in the restaurant and will address this with the staff. I also agree with your comment regarding a total overhaul, and since the hotel is under new ownership a major multi-million dollar renovation will start in the 4th quarter... More 

Trinidad and Tobago
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent a night here with my son for his fifth birthday... Check in was a breeze, however getting to the hotel was tough,, waited forever for the hotel shuttle and took a taxi instead. Was overcharged oh joy... My son enjoyed the pizza at the hotel restaurant and the breakfast the next morning as well... good stuff. took the Walmart... More 

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Miami, Florida
1 review
4 of 5 stars Reviewed 1 week ago

I like the honestly of the Employees, at a moment in need the employees are on our service... the exterior of the hotel has change dramatically, an employee Jorge Mendoza is always there for us and solve anything we need with professionalism. we use this Hotel as a weekly basic for business!!!

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Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thank you for taking the time out of your busy day to write us, and especially mentioning Jorge, as he is a wonderful employee that we are greatly proud of having on our team, and it will be a pleasure to share this with him. I am glad you noticed the exterior of the hotel has improved as we are... More 

Port of Spain, Trinidad and Tobago
1 review
5 of 5 stars Reviewed 1 week ago

I left my cell phone at the Hotel after check-out and received a wonderful surprise when they called and told me that the cell phone was given to my sister who was also staying at the hotel!!! It's rare indeed but at Howard Johnson, their employees are honest and hardworking!

Review collected in partnership with Howard Johnson

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Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thank you for making my day, as there is nothing better than to hear accolades about the staff, and it will be my pleasure to share this with them. I can't thank you enough for taking the time to write us back, safe travels, and hope to see you when your travel plans bring you back to the area. More 

Hialeah, Florida
1 review
1 of 5 stars Reviewed 1 week ago

I had to change rooms because of the smell. Then once I got the "better" room it had scratches on the walls and stains in the floor the sheets looked dirty and the bathroom had a weird smell. Oh and the TV didn't work or the ice machine.

Review collected in partnership with Howard Johnson

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Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thank you for sharing your comments with us, however I am extremely disappointed in how you found the condition of the room, something we are currently working on to improve, and this feedback will be most helpful. We are in the process of addressing the conditions of the rooms, and equipment, as the hotel is under new ownership, until we... More 

Gatineau, Canada
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

By far the worst place we've ever stayed at! Don't get fooled by the hotel pictures!!!! The only nice thing about this place was the lobby, you think you are walking into at least a 4 star hotel.... but once you get to the elevators it's a different story! NEVER ever will we stay there again!!!

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Glen V, General Manager at Howard Johnson Plaza Hotel Miami-Airport, responded to this review

Thank you for your feedback, and I see that you rated the service 4 stars, we appreciate that as the staff truly tries to make the guest experience enjoyable and to make up for some of the physical conditions. To that end the hotel is under new ownership and are in the preliminary stages of planning a long overdue major... More 

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