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Conrad Miami

4.0 of 5 Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
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Certificate of Excellence 2014
Conrad Miami
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Conrad Miami
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1,076 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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n.a.
Contributor
14 reviews 14 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

For a short stay we were booked in the Conrad. Check in was not on ground level but on the 19th(?) floor. From there we had to use other elevators down to our room. Used the restaurant several times, and it was delicious, with great views. Sleeping was quiet. So no complaints at all!

Was this review helpful? Yes
New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I feel bad about having to drop this hotel down a notch because I still stand by my original rating of the room itself. My second time staying here got off to a very messy start and I feel it's my "yelp" duty to report on the experience. I am an American Express Platinum card holder and one of their... More 

Was this review helpful? Yes 2
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Stuart7777 thank you for your stay and thank you for taking the time to review our hotel. On behalf of the Conrad Miami, I want to personally apologize for not meeting your hotel expectations during your stay. Please know that I am available at any time for further discussions and you are more than welcome to contact my office... More 

Windsor, Canada
Top Contributor
119 reviews 119 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice quiet hotel for people looking for a weekend getaway. We stayed here post our cruise and being a hilton diamond member was a simple choice to make. We stayed at other conrads within the U.S., his location did not meet my wife expectation. Getting to his hotel was an easy $19 from port of Miami. Being... More 

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear K F welcome to the Conrad Miami. I am very pleased to know that upon your first stay the Conrad Miami exceeded your expectations for service, accommodations and our wonderful breakfast bar. We hope to have the honor of your second visit and we will look forward to welcoming you upon your return. Thank you for sharing your satisfaction. More 

Top Contributor
81 reviews 81 reviews
34 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here 1/2-1/4/2015 before a cruise from the Miami Port. Hotel is a $32 cab ride from the airport and a $30 cab ride to the Port. As Hilton Honors guests we got access to the lounge for wine and cheese from 5-7 PM, but everyone who has an AMEX card gets this amenity also. Room... More 

Was this review helpful? Yes 2
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear penguinitis Thank you for your stay and thank you for taking the time to review our hotel. I was delighted to read about your wonderful stay. I would also like to take a moment and thank you for your kind compliments regarding our concierge team. Thank you for sharing your satisfaction. More 

Buenos Aires, Distrito Federal, Argentina
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

A fan of Four Season's in the Brickell area, this year I had to choose the Conrad. Same style, perhaps a bit behind the grandeur of the Four Season's. A good cost-benefit ratio. Breakfast was good too, and all staff very professional and charming. Only drawbacks was my room's size, a bit smaller than expected, and t he pool area,... More 

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Mariano F Thank you for your stay and thank you for taking the time to review our hotel. I was delighted to read your compliments regarding our staff. Our team members excel at creating a flawless and timely service experience for our guests. Thank you for sharing your satisfaction. More 

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Property is convenient to shops & restaurants but just far enough away for a quiet evening and peaceful sleep. Rooms are very spacious, very clean, bed comfortable and we slept well. Not a single critical experience for the staff during our 4-day stay. The elevators. Hmmm, a different experience, not bad mind you, but different; to check-in - take the... More 

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Pelotondon Thank you for your stay and thank you for taking the time to review our hotel. I was absolutely delighted to read your breathtaking review of our hotel, its views and your service experience. Conrad Miami is committed to providing a natural and engaging personal style that is all together unexpected and memorable. Thank you for sharing your... More 

Somerville, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

Besides the fact that this hotel has an amazing view of the bay, the staff is top notch. You can tell they take pride in satisfying every guest. They go above and beyond. The food at the restaurant was delicious and the staff was so accommodating. The concierge staff was so friendly and helpful. The room service does a spectacular... More 

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear amandahX3005RP thank you for your stay and thank you for your awesome review. I was absolutely delighted to read about your stay and happy to know that we exceeded your expectations from our restaurant Atrio, rooms and bedding. Thank you for sharing your satisfaction. More 

Macclesfield, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived at the hotel with no bags (airline got me to Miami but not the luggage). Staff were extremely helpful and friendly - the main reason for the positive review. Room very comfortable and very quiet. Gym is good (but a shame that the pool isn't next to it but a trip to another building).Good location for the metro mover.

Was this review helpful? Yes 2
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Jon B Thank you for your stay and thank you for your elegant and 5-star review. Conrad Miami delights in providing innovative and unexpected luxury to our contemporary travelers and I was pleased to know that we succeeded upon your stay. Thank you for sharing your satisfaction. More 

Curitiba, Parana, Brazil
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Problems upon arrival - reserved 1 room for 2 adults and 1 child (5Y), but they had no extra bed. At breakfast there was a 20 min wait list, after we were seated there were no plates at all and many of the food run out. To get to the pool you have to take 3 elevators - 1 to... More 

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear EChikude Thank you for your stay at the Conrad Miami and thank you for taking the time to review our hotel. I want to personally apologize for not meeting your expectations while at the Conrad Miami. I completely understand your frustration with your dining experience and we will use your valuable feedback to ensure that this does not happen... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's been very nice to stay at the Conrad Miami. Service quality is excellent, very convenient location, delightful view, very nice people always smiling and eager to help, great rooms, at 10 - 15 minutes from the airport... I've had a wonderful experience.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Adam D thank you for your stay and thank you for taking the time to review our hotel. I was delighted to read about your wonderful stay. The Conrad Miami loves to delight our contemporary travelers in unexpected ways. It allows us to personalize each guest's Conrad experience with the ultimate goal of having you become a loyal Conrad... More 

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Additional Information about Conrad Miami

Address: Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Conrad Miami 4*
Number of rooms: 260
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TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, HotelTravel.com, Agoda, Despegar.com, TripOnline SA, Odigeo, Tingo and Jetsetter so you can book your Conrad Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Miami Hotel Miami
Miami Conrad
Hotel Style:
#7 Luxury Hotel in Miami
#7 Business Hotel in Miami
#7 Spa Hotel in Miami
#9 Romantic Hotel in Miami
#9 Family Hotel in Miami

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