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Conrad Miami

#9 of 110 Hotels in Miami
Certificate of Excellence
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Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
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Spring Rates From $219
Best prices for: 1 room 1 guest
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Conrad Miami
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Conrad Miami
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1,157 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

Let me start off by saying I almost never leave bad reviews. I don't take any pleasure in bashing a business but I do think that this review is completely necessary for anyone thinking of staying here and for my own personal therapy since I felt so disrespected after my stay here. My colleagues and I were in Miami on... More 

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Mount Pearl, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stay in many hotels. The Conrad was certainly a "Pleasant Experience" I would recommend it. The staff were fantastic, food was fine, the accommodations were excellent and the location made for a great stay.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
Worthing, United Kingdom
Top Contributor
145 reviews 145 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed yesterday NEW

As a high end business hotel, which is almost $400 a night, we were expecting lovely things from the Conrad. How wrong we were. When we arrived at check in they couldn't find our booking. We had the confirmations. They still couldn't find them. They ended up calling head office to find them. This took well over half an hour.... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my second stay at this property, and this hotel has provided me with the best hotel experiences of my life. The staff provides excellent service and is unbelievably polite, from the valet and front desk staff to those in the bar and restaurant. The staff has an uncanny ability to anticipate your every need or want. Julia stands... More 

Was this review helpful? Yes 3
Orlando, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

WOW! This hotel is fantastic. Was my first time at this particular Conrad and it was great. From the moment I got out of my car, the service was top notch. Everyone made me feel very welcome and appreciated my business. My room was upgraded to a corner unit suite and it was fantastic. Nothing about this room was bad.... More 

Was this review helpful? Yes 3
Cancun
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great high rise business hotel. Walking distance to Miami city night life, bars and restaurants. Would recommend for business says but not vacation. The hotel staff and very nice. The sky lounge is great and has nice view. Food is ok at the hotel restaurant.

Was this review helpful? Yes 2
Louisville, Kentucky
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I enjoy my visit to the Conrad Hotel. The features that stuck out the most was the turn down services once I return back to my hotel room at night. The staff are very much friendly and the breakfast was a treat. My only issue was the valet parking. Outside of paying 37.00 a night, the final bill per night... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

hotel very well located. great views. rooms nice. hallway on the floor for my room smelled like horrible body odor. was almost unbearable. switching elevators on the 25th floor a hassle to some, but really not that big a deal. convenient parking.

Review collected in partnership with Conrad Hotels & Resorts

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Berlino, Germania
Top Contributor
87 reviews 87 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Back to Conrad Miami after 10 years and I confirm (or even better!) the high level of this hotel. Randomly: Elegant hotel in Downtown Miami, easy to be reached by car, clean and with view on the sea (one side of the hotel). Big rooms and quality bathrooms, high class bedding, excellent service and top customer care at all levels:... More 

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear VSanna Thank you for your stay and thank you for your elegant and 5-star review. Conrad Miami delights in providing innovative and unexpected luxury to our contemporary travelers and I was pleased to know that we succeeded upon your stay. If your travels bring you back to Miami, we will look forward to your return visit. If there is... More 

Tampa, Florida, United States
1 review
2 of 5 stars Reviewed 1 week ago

We booked the rooms in advance for our family reunion. Two weeks prior to the date, I came to stay at the hotel to check out the room. They confirmed my reservation, but when the date we arrive for the reunion, they gave our room away and put us in a smaller room and separate us. The rooms by the... More 

Review collected in partnership with Conrad Hotels & Resorts

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Amy T Thank you for your stay at the Conrad Miami and thank you for taking the time to review our hotel. I want to personally apologize for not meeting your expectations on this occasion. Please know that our Front Of House strives to deliver the best luxury pre arrival and arrival experience and based from your feedback we... More 

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