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Conrad Miami

4.0 of 5 Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
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Certificate of Excellence 2014
Conrad Miami
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Conrad Miami
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1,041 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I traveled with quite a large group, and there were over a dozen individuals who booked their own room and not a single one had an issue at any point of their stay. Traveling with such a large group takes a bit of planning ahead of time to say the least and I could not have done it without the... More 

Was this review helpful? Yes 1
Fredericksburg, Virginia
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my first trip to the Conrad Miami. I travel frequently, so a hotel is normally just a place to sleep and work a little. However, from the moment I arrived at the Conrad Miami, I was treated as more than just a transient client - I was coming home. Everyone I met at my short stay was very... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
Top Contributor
107 reviews 107 reviews
40 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in a residence suite for one night with an infant. It was a great experience! The residences are well-laid-out, spacious, and nicely appointed. We had a bay view room, which was lovely, but had some downsides. Our room opened onto a restaurant which overlooked the bay. In the morning, screens were up (presumably from keeping the restaurant from... More 

Was this review helpful? Yes
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear BlueHorizon7 Thank you for your stay and thank you for taking the time to review our hotel. I was quite delighted to read that your family's stay was so enjoyable. Conrad Miami strives to personalize every guests experience and this includes our families. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was very nice clean some of the staff was very nice laura at the front desk, carlos at the pool but thats where it ends. To get to the pool from your room you have to go to the 25 floor get out of the elevator go around the corner take another elevator to the grond floor cross... More 

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Ndtguy1211 Thank you for your stay and thank you for taking the time to review our hotel. I want to personally apologize for not meeting your expectations for service and room accommodations. Please know that your comments were forwarded to the appropriate team members and they are carefully reviewing your concerns. More 

Mililani, Hawaii
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed the night before flying out of MIA. Check in was quick and easy. Hotel staff was friendly and prompt. I had a corner room overlooking the bay and the view was spectacular. I was very content to stay in my very comfortable bed and take in the view. The bathroom was well appointed and very nice. I didn't have... More 

Was this review helpful? Yes 2
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear ohana42 Thank you for your stay and thank you for taking the time to review our hotel. I was disappointed to learn that we did not exceed your expectations with your in-room dining order and with breakfast. We will take your feedback and direct it to our food and beverage team. Thank you for your sharing with us your... More 

San Juan
Top Contributor
175 reviews 175 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed three nights to celebrate a friend's birthday and he recommended this hotel. It is modern, clean and we got a great rate. We had a nice big room with an adjacent parlor and kitchen. I do not know whether it was a suite or mini-suite but the room was great and very comfortable. The bathroom is spacious with... More 

Was this review helpful? Yes 2
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear GrandeSanJuan Thank you for your stay and thank you for your review. I am quite delighted to know that we succeeded in creating another happy customer who enjoys our hotels. Conrad is a luxurious, international brand found in Asia, Europe, South America and the Middle East. As our brand expands we hope to find more loyal enthusiasts such as... More 

Randers
Top Contributor
86 reviews 86 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Conrad and Waldorf Astoria hotels are the most upscaled hotels in the Hilton family. And this hotel is no exception. Luxury all over. Fabulous view over Miami Beach. And then conveniently located near MIA airport

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear KimBjoern Thank you for your stay and thank you for taking the time to review our hotel. I was more than delighted to read that we impressed with our service, dining, rooms and location. Sincerely, I can ask for nothing more. If your travels bring you back to Miami, we will look forward to your return visit. Thank you... More 

Washington, DC, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

..my experience at the Conrad Hilton was awesome from the moment I checked in until the day I left. EVERYONE went above & beyond -- superb customer service, fab hotel and wonderful experience. I would def stay at the Conrad the next time I am in Miami as well as recommend it to others.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 4
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Tabitha B Thank you for your stay and thank you for taking the time to review our hotel. The Conrad Miami delights in providing personalized and innovative service experiences for our guests. Thank you for your sharing with us your satisfaction More 

Shanghai, China
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Conrad for a single night awaiting a Disney Cruise. The property was clean and well managed. The front desk was pleasant and they even had an on-site Disney coordinator to ensure our morning transportation was well arranged. There were two negative aspects to our stay. We had breakfast at their local restaurant and the food... More 

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear MM002_13 Thank you for your stay at the Conrad Miami and thank you for taking the time to review our hotel. I want to personally apologize for not meeting your expectations on this occasion. We strive to use the best services in the area and unfortunately the selected rental car choice did not meet our expectations. My sincerest apologies... More 

George Town, Grand Cayman
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best Hilton properties I've stayed at. The service was warm and welcoming, the little bottles of water handed out to me was a refreshing experience and much appreciated after a long trip. The room was clean and the view into ocean was beautiful. The elevators are a bit confusing, you need to take the elevator up to... More 

Was this review helpful? Yes 2
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear fredyin Thank you for your stay and thank you for your wonderful review. I quiet enjoyed reading your review and think you would make a great travel writer. Please know that we are dedicated to providing a service experience that is intuitive, responsive and naturally flawless. I am delighted to know that we exceeded your expectations. Thank you for... More 

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Additional Information about Conrad Miami

Address: Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Conrad Miami 4*
Number of rooms: 260
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TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Cheap Tickets, Despegar.com, HotelTravel.com, Agoda, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your Conrad Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Miami Hotel Miami
Miami Conrad
Hotel Style:
#7 Family Hotel in Miami
#7 Business Hotel in Miami
#7 Spa Hotel in Miami
#7 Luxury Hotel in Miami
#10 Romantic Hotel in Miami

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