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Conrad Miami

#9 of 112 Hotels in Miami
Certificate of Excellence
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Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
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Conrad Miami
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Conrad Miami
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1,196 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburg, Kansas, United States
Top Contributor
60 reviews 60 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I attended a conference at the Conrad Miami, and I was quite pleased with the stay. Comfy beds, great bathroom, wonderful pool area. I would definitely stay here again in Miami. It's not super up-scale, but it's certainly worth the price. Great hotel!

Was this review helpful? Yes 3
Woodland Park, New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My fiancé and I just returned home from a fabulous trip to Miami. The Conrad was the perfect getaway. We enjoyed every bit of our stay. The view is breath taking and the rooms are immaculate. Every one of the staff members were so friendly and helpful it really made our time there feel 5 star. A special thank you... More 

Was this review helpful? Yes 3
Papeete, French Polynesia
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great stay Room well equipped and clean but need to be update soon....., awesome view, team professional thanks to Julie from the restaurant who was just awesome, amazing and a great professional. One negative point the food was (for my point of view) average specially room service, breakfast was very nice

Was this review helpful? Yes 4
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear 98Tahiti Thank you for your stay and thank you for taking the time to review our hotel. I was very pleased to read your excellent review regarding our hotel and restaurant Atrio. We offer a centralized location in the heart of the financial district together with a highly professional team that is committed to providing a personalized experience from... More 

Tallahassee, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

There is no better hotel in the area. Great rooms with a view, fabulous breakfast, and a staff willing to help in any way. I might consider going elsewhere with small children, as it seems most guests are business or just adults. Also the beds are so comfortable you never want to get up!

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 4
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Kim S Thank you for your stay and thank you for taking the time to review our hotel. I am thrilled that you voted us best hotel in Miami and that you enjoyed our first rate service and location. The Financial District of Miami is fast becoming one of the most exciting neighborhoods to live, work and play. We... More 

Manlius, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 days , post cruise It was a very relaxing atmosphere- the staff are all extremely courteous & helpful. Very clean & comfy bed, I especially loved the in-room espresso machine! Highly recommended

Was this review helpful? Yes 2
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear AeroMammaKin Thank you for your stay and thank you for taking the time to review our hotel. I am delighted that we exceeded your expectations for service and accommodations. The coffee and coffee makers are by illy - producers of the best espresso coffee - direct from Trieste, Italy. If your business travels bring you back to Miami, we... More 

Tallahassee, Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

From the nightly turn-down service, to friendly staff and well-appointed rooms, the Conrad, Miami, is a wonderful retreat in the city's financial district. Just a 15-20 minute ride to South Beach, the Conrad's location has a number of restaurants within walking distance. The restaurant on-site is upscale and very good. I enjoyed happy hour in the hotel bar, when martinis... More 

Was this review helpful? Yes 5
StephaneMercierGM, Manager at Conrad Miami, responded to this review

Dear Patrick C Thank you for your stay and thank you for taking the time to review our hotel. I was delighted to read about your stay and the tremendous offerings our location has for all of our guests including reputable restaurants, culture and outdoor excursions. Thank you so much for your kind feedback regarding our restaurant Atrio. If your... More 

Buffalo Grove, Illinois
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

What a delightful experience to check into the Conrad. The staff acted like old friends had arrived and were so eager to meet every wish we requested. The property is elegant! Decor is tasteful and very high end. Also, water bottles was a very thoughtful addition to the welcome process. Rooms, are a generous size and so CLEAN! The shower... More 

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear bgartist Thank you for your stay and thank you for your first class review. I am very delighted that we have exceeded your expectations for service and cleanliness. Our team is committed to a flawless and responsive service experience for all our guests and it is your valuable feedback that let us know that we are succeeding. If your... More 

Los Angeles, California
Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed on after a business trip. We were in a two room suite on the 17th floor. The views were lovely. We enjoyed the in room espresso machine which was much better than the coffee served on the 25th (lobby) floor. The room servicing was very good. The bed was very comfortable. The gym was a good size. When... More 

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Max P Thank you for your stay and thank you for taking the time to review our hotel. I was quite to delighted to read about your pool side experience with the ping pong table, double tennis courts, and as you mentioned our brand new cabanas. Our pool is an oasis in the middle of the financial district, for... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Though touted as a five star property, I would have to rate this 4/5, only because I would have to say that my only other stay at a five star hotel was several years ago at the Hong Kong Shangri La, and that deserved 6 stars out of five. (Unfortunately I cannot rate it as it was too long ago... More 

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear David M Thank you for your feedback. Our smart luxury brand promise rests on our ability to provide value for our guests, and we are always working to ensure that our pricing is in line with the quality of the guest experience. We will continue to look for opportunities to offer competitive prices-including our food and beverage offerings; without... More 

Jupiter, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my son stayed at the Conrad May 5, 2015. This is a higher end property for the Hilton name. We really enjoyed our stay. The one thing that really stands out, is attentive customer service. One example of that was, I had placed a 6am wake up call. When I failed to answer the phone for that wake... More 

Was this review helpful? Yes 2
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Everett H Thank you for your one night stay and thank you for taking the time to review our hotel. I am happy to know that you had a moment to experience our excellent customer service. Our Conrad ambassadors are committed to a service experience that is natural and personalized to each of our guests. If your travels bring... More 

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