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Conrad Miami

4.0 of 5 Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
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Certificate of Excellence 2014
Conrad Miami
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Conrad Miami
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1,107 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxford, United Kingdom
Top Contributor
343 reviews 343 reviews
118 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After a poor experience the night before at Hilton Key Largo, what a pleasure it was to experience this. Indeed, this was the top stay of our 10 day Florida road trip. from the UK From the moment of arrival, we were made to feel welcome and enjoyed excellent service. The afternoon complimentary buffet was very good. The rooms were... More 

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Laval, Quebec
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff at the front desk were very friendly and eager to help. We told them if possible we would like a view of the bay. They replied if we are willing to wait a little we would get our view and a much better room. Glad that we did, we were given an apartment with a kitchen, living room... More 

Was this review helpful? Yes 3
Callaway, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice view of Port of Miami behind check-in counter in hotel lobby on 25th floor. Overall, service was good over 3-day stay and all staff members that I met were happy to see me. This hotel was selected by someone else for a business reason, but I wouldn't think twice about staying here again.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 2
Washington DC, District of Columbia
Top Contributor
88 reviews 88 reviews
87 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was one of the nicest luxury hotels I've visited in the US. I was very impressed with the attentiveness and friendliness of the staff from the beginning. Our room faced the bay and had a great view. Large bathroom and very comfy bed. Turn-down service was a nice surprise. They have a great outside bar sitting area to view... More 

Was this review helpful? Yes 3
Kitchener, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed one night after a cruise and we thought it was fine but could have been better. The public areas are quite nice and the service was very good but our room was tired. There were scuff marks on the walls from repeated contact with luggage and the carpet was worn and stained. I suspect that, if refreshed, it... More 

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
Owings Mills, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in the heart of the financial district. There are plenty of restaurants within walking distance. We found a great place called Perricones (I would highly recommend). The pool and gym are in separate buildings. The room we stayed in was tiny, but fortunately, there’s a lot to do in the area so we didn’t spend much... More 

Was this review helpful? Yes 2
Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I must say I LOVE Conrad's, so I was already in the right frame of mind. Our room was perfect and had every amenity one could think of. I wish all hotels would think about slippers no one wants to walk barefoot on carpet in a hotel room. I didn't mind the 25th floor lobby, yes it was quirky, but... More 

Was this review helpful? Yes 1
Sao Paulo
Top Contributor
107 reviews 107 reviews
62 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

Depending the purpose of your trip to Miami, its location is good. Hotel’s layout is a little awkward, with concierge at the lobby and front desk at 25th floor and you have to change elevators to reach your room. The pool in another building is a very bad planning. Staff is mixed, some very attentive, other no so much. We... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked threw disney to spend 2 nights here before cruise exceptional service from beginning to end. ( upgraded for free to suite that is awesome). Clean room polite front desk pool area is really nice the elevator thing that people complain about is no problem at all.

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Terry M, Thank you for your stay and thank you for taking the time to review our hotel, I was absolutely thrilled to read that your stay with us was a success; it is our priority to ensure all your needs are satisfied and exceeded throughout your visit, we look forward to your next trip to our beautiful city... More 

Newburyport, Massachusetts
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was fine - nice tall ceilings - large bathroom Pool NOT heated and in a different building....a bit of a pain. Gentlemen that ran the pool / bar area was great Breakfast buffet was HORRIBLE - cold cold food, and small selection for $24 At one point our AC stopped working - but they were able to fix. Central... More 

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear smallhousebiglife, Thank you for your stay and thank you for taking the time to review our hotel. Iam very disappointed to learn of the various opportunities where we were lacking in service, including the inconvenience with your breakfast and the issue you had with the A/C unit. Please know that your comments were forwarded to the appropriate team members... More 

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Additional Information about Conrad Miami

Address: Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Conrad Miami 4*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, HotelTravel.com, getaroom.com, Despegar.com, Hotwire, TripOnline SA, Venere, Odigeo and Tingo so you can book your Conrad Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Miami Hotel Miami
Miami Conrad
Hotel Style:
#6 Business Hotel in Miami
#7 Luxury Hotel in Miami
#7 Spa Hotel in Miami
#9 Romantic Hotel in Miami
#10 Family Hotel in Miami

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