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Conrad Miami

#9 of 111 Hotels in Miami
Certificate of Excellence
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Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
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Conrad Miami
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Conrad Miami
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1,131 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel which is now more than 10 years old is starting to show its age. Does not live up to the expectations one would have for the Conrad brand. Room was small. Bathroom was awkwardly configured. Property is poorly laid out so guests need to take three separate elevators to reach the pool from guest room. Santo Esprito Plaza... More 

Was this review helpful? Yes 1
Belize City, Belize
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

An excellent stay. The fact you go from ground to 25th floor and back down to rooms is annoying Room service good and quality of food good Difficult to find taxis as no rank nearby and the wait could be long

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 2
Yucatan, Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We are staying now at the hotel, will be four nights, we requested double room and the size of the room is terrible, even the beed is a Queen Size instead of King Size, for the location and price of the hotel the least we expected was a comfortable and spacious room with a King Size bed. We do not... More 

Was this review helpful? Yes 2
London
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit back to the Conrad Miami and will certainly not be our last. It is a very upmarket hotel with excellent service all round. Rooms are very comfortable and extremely relaxing just to be in. The decor of the rooms are great. Service from reception was excellent and we felt very well looked after. Room service... More 

Was this review helpful? Yes 3
Charleston, South Carolina
Top Contributor
146 reviews 146 reviews
37 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

I like the Conrad. Well located in Brickell near numerous restaurants, bars etc, not to mention the numerous banks that seem to be in every building. Breakfast is varied and very generous, as is the happy hour from5 to 7. Nice outdoor terrace on 25th floor overlooking partially biscayne Bay. Comfortable rooms and if you're upgraded to one of the... More 

Was this review helpful? Yes 3
Brooklyn, New York, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I had lunch at the hotel's restaurant. The service was excellent but can't say the same for the food. My husband ordered a Cubano w/fries. It was essentially a ham sandwich with too much ham and the fries were not fresh cut but instead frozen - You know the kind - made from a mash - shaped... More 

Was this review helpful? Yes 2
Saint Barthélémy, France
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent stay with great staff, thoughtful & helpful. All that you need in a great location. I stayed there with my family & we all enjoyed it. All the staff was ready to assist us anytime, smiling, efficient. The Spa is nice, the breakfast is very good. It is located close to all places & all activities, near great... More 

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Jean-Alexis C L Thank you for visiting our hotel and thank you for taking the time to review your experience. If your travels bring you back to Miami, we will look forward to the honor of your return visit. As you mentioned we are centrally located in the Financial District with many restaurants, cafes and shops to visit. Thank... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

On a business trip, enjoyed this Hotel with a really nice comfortable room and view. No breakfast included in room rate but it didn't matter as lots of convenience stores nearby. Pool was fantastic to relax around while recovering from jet lag and down time when not working. Would definitely stay again if i come back to Miami. Staff were... More 

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Jim f Thank you for your review and the 5 star service & room mention. Conrad Miami excels with a team that provides flawless, timely and responsive service. I was happy to know that we succeeded during your stay. Thank you for sharing your satisfaction! More 

Toledo, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The quality of the service is excellent. This location works for business meeting...not sure if it's suitable for family stay. The pool is on the roof of another building. Everything is extremely pricey.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 3
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Anita L Thank you for visiting our hotel and thank you for taking the time to review your experience. I am delighted to know that we succeeded in providing an excellent service experience while you were visiting Miami. Should your travels bring you back to my Miami we hope you will chose the Conrad! Thank you for sharing your... More 

Miami, Florida
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Wife and I stayed for our anniversary and I liked our stay at the Conrad. The service at the front desk was excellent! Javier took very good care of us and even sent something up to our room. Room had carpet and the view was nice but the bay was obstructed by two other buildings. We also ordered room service... More 

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Fgsmiami Thank you for your stay and thank you for taking the time to review our hotel. I am so happy you mentioned that you enjoyed our front desk staff as I know they will be most appreciated of your praise. I am very disappointed with your in room dining experience as this is not acceptable. Please if you... More 

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