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All 131 Miami hotels

Conrad Miami

4.0 of 5 Hotel   |   Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131 (Downtown)
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Ranked #15 of 131 hotels in Miami
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
michaelny505 New York City, New York
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802 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
New York City, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed in this wonderful hotel last week and I love it. The service is great, the staff is amazing. The rooms are clean and I could not ask for more. I can't wait to stay here in my next trip to Miami.

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is very nice. The view from my room was excellent. The room and the amenities were of high quality. I was over charged and hopefully the Conrad will do the right thing tomorrow to rectify. I do recommend this hotel.

Review collected in partnership with Conrad

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Miami, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This past weekend my fiance and I stayed at Conrad Miami for a weekend away from home. We had a wonderful time once again. We had stayed here in the past and liked the hotel as well as the location. We were looking for a relaxing weekend to just enjoyed the pool, relax and be able to go to local... More

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South Florida, Florida
Top Contributor
77 reviews 77 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nicely located on Bickell avenue, close to everything on Miami street night life. Easy access from I95 highway. Well mraintained. Friendly staff. The GM, Mr. Stephane is very "French Classy". Nice view on the 25th floor where the bar and the restaurant are located. I liked the quality of the food but it is not cheap ! I found a... More

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Annapolis, Maryland
Top Contributor
122 reviews 122 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First, I have to laugh at people who complain about the location of this hotel and parking. Give me a break - are you really that confused about the hotel lobby not being on the first floor and why parking is expensive or "oh no - I have to walk across the street?!?!"...really? Maybe you need to stay at a... More

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Fort Myers, Florida
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

If you've traveled to Miami at all you know that there is quite a variety in regards to the types of experiences you can have. What I can say about the Conrad, it's location, the staff, and rooms is that it's an example of what can be great about Miami. The location to me was fantastic - not in the... More

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. The Conrad Miami delights in providing personalized and innovative service experiences for our guests. We are happy to be of service to you and your guests while in Miami. We look forward to your next return to the Conrad Miami. More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Nice Hotel. Very clean, nice bathroom, nice room with a comfortable bed. A couple small room issues – nothing major and easily fixed. The desk light did not work until the last day (oddly enough). The phone was broken and would only work on speaker phone. I used my cell and called, and they swapped it out for a good... More

Review collected in partnership with Conrad

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. I was happy to know that we succeeded in providing a hotel experience that was up to your hotel standards. However, I was disappointed to learn about your unfortunate experience with our parking structure. My sincerest apologies if this interfered with your travel plans.... More

Arlington, Virginia
Contributor
18 reviews 18 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had an unexpected one night stay at this hotel when we missed a connection in Miami. We were able to get a last-minute reservation. The hotel is beautiful and we were upgraded to a large suite. The staff at this hotel is incredibly professional and helpful. The concierge was great and recommended a close by restaurant where we had... More

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your one night stay and thank you for taking the time to review our hotel. I am happy to know that you had a moment to experience our excellent customer service. Our Conrad ambassadors are committed to a service experience that is natural and personalized to each of our guests. More

Dallas, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel staff and customer service are excellent at this hotel; however, the room and overall amenities are not worth the 4-star price tag. Rooms are uncomfortably small and noisy, room quality is average at best, and there are no such hotel staples as a vending machine or even gift shop that provides liquids/condiments. Our room contained a "minibar" that did... More

Review collected in partnership with Conrad

Was this review helpful? Yes
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and I greatly appreciated the time you took to review our hotel. Clearly, we did not meet your expectations or the standards of Conrad Miami and, for this, I want to personally apologize. As a valued guest, may I ask that you contact my office directly for further discussions More

Top Contributor
116 reviews 116 reviews
48 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great bar with delicious food.....excellent service with an outside area which has great views unfortunately smokers use the area which detracts from eating and sitting out to enjoying the fresh air...nevertheless the next time we are in Miami we will book into the hotel every member of staff we came across greeted us with personal welcome and a smile......excellent customer... More

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. I was happy to know that your service expectations were met with kindness by our team especially on LvL25. We will look forward to your return visit. if there is anything I could do to assist with your future reservations, please do not hesitate... More

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Additional Information about Conrad Miami

Also Known As:
Conrad Miami Hotel
Conrad Miami Hotel Miami
Miami Conrad
Address: Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Miami
#11 Business Hotel in Miami
#12 Family Hotel in Miami
#16 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Conrad Miami 4*
Official Description (provided by the hotel):
Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in the heart of Miami's vibrant Brickell Avenue district, this sleek, downtown Miami luxury hotel invites you to experience Miami's sense of style and International flair. As the sophisticated dining and entertainment milieu Level 25 elevates the senses, stunning vistas of the city and Biscayne Bay unfold below. ... more   less 
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