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All 130 Miami hotels

Conrad Miami

4.0 of 5 Hotel   |   Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131 (Downtown)
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81%
Ranked #13 of 130 hotels in Miami
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Jackie f Tampa, Florida
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893 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Tampa, Florida
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Had to make a modification to my reservation prior to arrival. Upon calling the hotel I had the pleasure of speaking to rosemary at the front desk. I was booking a special rate that typically you can't make changes. Rosemary assisted me in the last minute changes and immediately I knew the stay was going to be absolutely perfect and... More

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Dubai
Contributor
18 reviews 18 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Plenty of hotels in Miami and Miami Beach but if you are looking for an all around great hotel with service that is 5 star then stay here. You pull up in covered parking (perfect for the rain in Florida) and they valet your car for you. You check in on the 25th floor of the hotel overlooking the water... More

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. I was happy to read that your stay was quite pleasant. The Conrad Miami is known for its smart, luxurious accommodations that impress our travelers in innovative and unexpected ways. I was quite pleased that you mentioned the fabulous views off the 25th floor... More

1 review
1 of 5 stars Reviewed 2 days ago NEW

They mixed up my reservations. Doubled booked and the wanted to charge me! Then phoned me the day before to let me know I had to check out. Had to move to a nwe room because of terrible noise at 6:50 am in the room next to me. I asked security to come and then finally had to let them... More

Review collected in partnership with Conrad

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay at the Conrad Miami and thank you for taking the time to review our hotel. I want to personally apologize for not meeting your expectations on this occasion. Please know that your comments were forwarded to the appropriate team members and your valuable feedback helps us maintain the high standards our guests have come to... More

Wilmington, Delaware
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went on a cruise and booked one night at the Conrad the day before we left. It was an exceptional hotel with great restaurants and a view from the 28th floor that was awesome. We had great service and the hotel was very clean. We could go back there again.

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your one night stay and thank you for taking the time to review our hotel. I am happy to know that you had a moment to experience our excellent customer service. Our Conrad ambassadors are committed to a service experience that is natural and personalized to each of our guests. If your travels bring you back to... More

Rome, Italy
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good hotel in the region, better than other in the neighborhood, but too much of a "money oriented" approach to customer service. When I arrived they informed it's now summer offer so breakfast and internet were free, which at a first glance made me feel good but later thinking about it I started to "see" and feel what I said... More

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. I am disappointed to learn of the various opportunities where we were lacking in service including room availability and your experience with the internet. Clearly, we did not meet your expectations and for this, I want to personally apologize. Please know that your comments... More

Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very nice hotel in the business area, easy location, close to any spot. Very big room, very convenient, with nice sea view. Service is great. Nice pool on the roof. Food could be better. Nice stay for meetings and fun.

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. I was extremely pleased to know that we exceeded your expectations in service and accommodations. Please know that your valuable feedback regarding our food has been forwarded to the appropriate team members for further review. More

The Americas
Top Contributor
103 reviews 103 reviews
80 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

The Conrad Miami is a "Mixed-Used" Property. It sits in a single building/development in Brickell Avenue, sharing space with offices and condos. We arrived very very late (at around 2am) and the staff at the 25th floor Front Desk was waiting for all fresh faced and happy. The Front Desk was fully staffed as if it was 9:00 am! Diana... More

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. I am delighted to read about your almost perfect and fantastic stay and thank you for your compliments regarding Diana she is a shining star. If your travels bring you back to Miami, we will look forward to your return visit. If there is... More

Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

One of my favorite hotels. My one bedroom suite was amazing, with kitchen, mini bar, separated living room and dinning, bathroom was enormous for any hotels. Restaurant was very nice and intimate. Only pool was accord street which is a bit strange, but the pool bar made it up for the walk ) amazing bay and city views. The property... More

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. I was delighted to read your spectacular review and to know that we exceeded your expectations upon your stay. If your travels bring you back to Miami, we will look forward to the honor of your return visit. If there is anything I could... More

Aurora, Colorado
Top Contributor
69 reviews 69 reviews
58 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I enjoyed this property very much. The layout is a great: the lobby is on the 25th floor, and the rooms are actually below that. The views of Miami are fantastic (notwithstanding a building under construction right next to it). Breakfast was great. The room is a bit on the small side, but still very comfortable and... More

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StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. I was happy to read that we succeeded in providing a memorable hotel experience for such a short stay. However, I was disappointed to learn that our pool was below standard due to the construction next door. It is a temporary situation that should... More

Camberley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had 2 nights here on 4th &5th July very nice hotel in the businesses /downtown area. Lovely suit on the 32nd floor. Downsides breakfast food was not replenished quickly often no coffee cups or glasses for juice. Staff didnt respond quickly to requests.

Was this review helpful? Yes
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Thank you for your stay and thank you for taking the time to review our hotel. I am disappointed to learn of the various opportunities where we were lacking in service including your breakfast requests and upon your visit to The Bar @ Level 25. Clearly, we did not meet your expectations and for this I am truly sorry. Please... More

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Additional Information about Conrad Miami

Address: Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Conrad Miami 4*
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Also Known As:
Conrad Miami Hotel Miami
Miami Conrad

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Miami #7 Spa Hotel in Miami #7 Luxury Hotel in Miami #11 Romantic Hotel in Miami #12 Family Hotel in Miami
Hotel Class
Official Description (provided by the hotel)
Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in the heart of Miami's vibrant Brickell Avenue district, this sleek, downtown Miami luxury hotel invites you to experience Miami's sense of style and International flair. As the sophisticated dining and entertainment milieu Level 25 elevates the senses, stunning vistas of the city and Biscayne Bay unfold below. ... more   less 
Number of rooms
260

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