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Conrad Miami

4.0 of 5 Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
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Luxury From $169
#13 of 129 Hotels in Miami
951 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Conrad Miami
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Conrad Miami
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951 reviews from our community

Traveler rating
    500
    282
    95
    43
    31
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110
294
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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English first
Boston, Massachusetts
Top Contributor
118 reviews 118 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check in on 25th floor, up one elevator then get in a different set if elevators to go to your room..interesting hey. Check in was very professional and pleasant, the room was nice, lovely bathroom and very comfortable bed. The bar area on 25th is clean and polite with an outside ledge with view. You can arrive in this hotel,... More

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Tampa, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Attended a conference at the Conrad. One of my best experiences at such events. Everyone was very helpful and friendly, meeting rooms were fine. The concierge went out of her way to show me the directions to the financial district MetroMover (across the street) to MetroRail and TriRail, which were all pleasant experiences.

Review collected in partnership with Conrad Hotels & Resorts

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Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

really bad service during check in, the room was ready until 4.30 pm well I arrive on Wednesday the 10Th of September around 3.00 pm since I knew the commitmenmt to give me a room is at 3 pm, well the receptionist told me it would take around 1 hour to get a clean room available for me, she asked... More

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
Dallas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful Hotel, clean and professional staff! Would absolutely stay here again. Location is central to a lot of restaurants. Beautiful views of the water and city. Beds were very comfortable and the room was clean and well furnished.

Review collected in partnership with Conrad Hotels & Resorts

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Baltimore, Maryland
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights in march in a suite. The suite has everything you needed for an at home feel. This was my first stay at a conrad it was not like any other hotel room it was like being at home. Breakfast buffet was very good and had a large selection.

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear AB-Balto2014 Welcome to the Conrad Miami. I am very pleased to know that upon your first stay the Conrad Miami exceeded your expectations for service, accommodations and our wonderful breakfast bar. We hope to have the honor of your second visit and we will look forward to welcoming you upon your return. Thank you for your sharing with us... More

Tortola, British Virgin Islands
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my second stay at this property for business. My colleague and I stayed here while on a business trip to Miami recently. We also chose this hotel on a prior business visit to Miami. I was not as impressed as the first time. This time I was given what seemed to be a standard king room. It was... More

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Valerie G Thank you for your recent stay and thank you for taking the time to review our hotel. It is through our guest’s valuable feedback that we are able to evaluate and improve upon the high standards of customer service expected of us. Nevertheless, I was truly disappointed to learn of the various opportunities where we were lacking... More

London
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Service: Excellent Facilities: Very Good Feel of Luxury: Very Good Relaxation Factor: Very Good Food: Satisfactory to Good Location: Good Beach & Pools: The beaches of Miami are a 5-10 min drive from this hotel and the pool is located across the from the main hotel entrance on top of the parking lot in the adjacent building. The pool area... More

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Jet-Set-Greg Thank you for your excellent review. I am absolutely thrilled that your Conrad experience was such a delight. Thank you for recognizing our team member Agathe Ferri she is truly a star! From a design perspective, we are the only hotel in the area where the lobby, restaurant and commons areas are all located on the 25th floor.... More

Gosport, United Kingdom
Top Contributor
79 reviews 79 reviews
35 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 1 week ago

We started our US holiday in this hotel and what a start! This hotel is fantastic and it is reflected everywhere. The room we had on first night was lovely but we got an upgrade on second night and it was one of the most beautiful rooms we ever stayed in! The staff was incredibly professional. We didn't find many... More

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear DJG1983 Thank you for your stay and thank you for taking the time to review our hotel. I am pleased to know that your hotel experience was so exceptional in regards to your room. We have a great team here at the Conrad who always provide exceptional and professional service to our guests. I only wished you would have... More

Metropolis, Illinois
Top Contributor
51 reviews 51 reviews
37 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very cosmopolitan and in the heart of Miami. Great room... Amazing view. Very polite, professional staff. Concierge was amazing and got us a great table for dinner. The room was spacious and was one of the nicest stays we have had in a while. Worth every penny!

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear Alex_Robinson419 I am very happy to hear that you were satisfied with your room and of course the beautiful view. We have a very dedicated team here who always provide the best services to our guests. If your travels ever bring you back please do not hesitate to contact my office directly and thank you for your sharing with... More

Hampstead, Maryland
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in March 2014 for one night before a cruise. When you arrive, the check in desk is on the 20 something floor. We were upgraded to an Executive residence studio! it was amazing. There was a kitchen, living room/dining area and a separate bedroom. 1 1/2 baths too. There was also a European washer/dryer. It was one... More

Was this review helpful? Yes 1
StephaneMercierGM, General Manager at Conrad Miami, responded to this review

Dear MO 1962 Thank you for your stay and thank you for your amazing review. I am thrilled to know that you had such a wonderful hotel experience before your cruise departed. I also want to thank you for your compliments in regards to your room. Even though it was a one night stay we are happy to know that... More

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Additional Information about Conrad Miami

Address: Espirito Santo Plaza, 1395 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Conrad Miami 4*
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Also Known As:
Conrad Miami Hotel Miami
Miami Conrad

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