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El Palacio Boutique Hotel and Suites

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 33 reviews
33 Reviews
5.0 of 5 stars
9
4.0 of 5 stars
5
3.0 of 5 stars
1
2.0 of 5 stars
7
1.0 of 5 stars
11
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#68 of 99 hotels in Miami
  • Address
    16805 NW 12th Ave
    Miami, FL 33169
Check Rates: $121 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 33 traveler reviews
  • What to Expect:
    • 3 based on 20 reviews Rooms
    • 3 based on 20 reviews Service
    • 2.5 based on 18 reviews Value
    • 3 based on 20 reviews Cleanliness
    • 4 based on 5 reviews Pool
  • Recommended For:
    • 40% based on 20 reviews Families with teenagers
    • 40% based on 20 reviews Young singles
    • 30% based on 20 reviews Families with young children
    • 30% based on 20 reviews Older travelers
    • 20% based on 20 reviews Students

Reviews of El Palacio Boutique Hotel and Suites

( 1-10 of 33 )
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5 of 5 stars
massachusetts
Apr 1, 2008
0/1 found this review helpful

We stayed at this hotel for three nights. I have to say that I was a little nervous booking this hotel after reading some of the negative reviews on this website but I took my chances. Being the Winter Music Conference Weekend it was hard to find a Hotel with such a great rate as this one. Upon checking in... more

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1 of 5 stars
trickangle
Mar 15, 2008

This was both one of the worst and most bizarre hotels I have ever stayed at. The grounds look beautiful on the outside, complete with dozens of renaissance-style statues. But that is where the pleasantness ends. The inside of the hotel is rundown, dirty and lacking in security. Service was terrible. I would not recommend this hotel to my enemy.... more

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1 of 5 stars
rotherham,england
Feb 17, 2008

i have sent a complaint to Expedia about this hotel and a review after they sent me an e-mail asked if i would review the hotel,i told them that the place looks nice from the outside and the young lady who checked us in was pleasent and very helpful,but after that oh dear,both Expedia and the hotels own website describe... more

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1 of 5 stars
Madison, WI
Jan 3, 2008
4/4 found this review helpful

No where near the beach as claimed, hotel staff seemed to spend more time in the parking lot talking to others than actually in the hotel. Was booked for two nights - room was changed 3 times and only one night was actually spent at hotel. Here is the list of what we experienced in 24 hours at this dump... more

Jun 4, 2007
1/1 found this review helpful

First things first. This Hotel should have a restaurant. There is nothing and I mean nothing in the area. That would be the only negative I would have . The grounds and the rooms where very clean and the staff was great. They made me and my family feel like we where at home. We received a welcome email when... more

Jun 3, 2007

This hotel was by far the worst hotel I've ever stayed in. They never put toilet paper or towels in the room haf to go to front desk for everything. They never cleaned the room the phone did not work. and two days into the stay before we realized the door wouldn't lock. When they decided to change that door... more

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2 of 5 stars
Sacramento
Mar 18, 2007
1/1 found this review helpful

Have stayed here in the past, must say the place seemed more run down. First room the A/C wasn't working and the latch lock was broken, so had to get another room. Second room needed a new light bulb for the bed lamp, and the safe needed new batteries to work. While staff was quick to fix this, you would... more

Mar 12, 2007
1/1 found this review helpful

We booked this Hotel for Spring Break. I had never heard of the Hotel so I was not sure what to expect. The rate was excelllant so I was not really expecting much. However, the staff was great, the rate was great and service was very friendly. The staff seemed to be of all different nationalities which was cool for... more

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2 of 5 stars
Winston-Salem, NC
Jan 10, 2007
1/1 found this review helpful

Pros: 1. Shuttle ride to Orange Bowl from hotel, very close to stadium 2. Easy access to interstate 3. The state of the rooms will motivate you out the door to explore Miami, not so clean, kind of stale smelling and old decor, etc. 4. Staff friendly and quick to fix any problem 5. Least expensive Hotel recommended on Orange... more

Dec 28, 2006
0/1 found this review helpful

We had never heard of this Hotel but we found the roomsto be nicer than we expected and the staff was very friendly. They went out of their way to be sure we where taken care of. There is not much to see in the area so be prepared to drive atlas 10 to 15 minutes to the Beach or... more

Reviews of El Palacio Boutique Hotel and Suites

( 1-10 of 33 )
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El Palacio Boutique Hotel and Suites Address

16805 NW 12th Ave, Miami, FL 33169