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Casablanca on the Ocean Hotel


Hotel class 2.5 of 5
6345 Collins Avenue, Miami, FL 33141
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Reviews you can trust

74% Do not recommend
2.0 of 5 stars 135 reviews
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By trip type
All (135)
[ Date ] [ Rating ]
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1 of 5 stars
Traveler9063   1 contribution
Illinois
Nov 17, 2009 | Trip type: Couples

try to avoid this place if you want to have a nice relaxing vacation. Everything from security to cleanliness leave much to be desired. Nothing is in order, you feel like you are staying in some cheapest motel in the middle of nowehere where you have no other choice. Of course, we switched the hotel right away. And, just to... more

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2 of 5 stars
Maz022   1 contribution
Scotland
Oct 17, 2009 | Trip type: Couples

The hotel was very disappointing. The lobby's needed updating and the rooms were smelly and certainly not up to a standard I would have expected. The whole place needed updating and a good clean. The reception staff were always on the telephone when they dealt with guests at the very small desk which resulted in queues. The towels for the... more

Management response from
Annet Rojas, Manager

I am sorry to hear that you were disappointed with our hotel. Our building has undergone a recent 5 million dollar renovation and our lobby was updated and decorated with furniture hand picked by our designer. I apologize if our decoration does not meet your taste. I thank you for your comments on our front desk performance. We will certainly...

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3 of 5 stars
JudyMKing   2 contributions
Pompano Beach, FL
Oct 13, 2009 | Trip type: Friends getaway

The good news is that if you wake up early, you will see the breath-taking ocean in the picture I uploaded. The water in late September was a blissful temperature and the price hadn't gone up for the tourist season. We used a discount coupon from one of the free travel magazines on the Turnpike. We made good use of... more

Management response from
Annet Rojas, Manager

Thank you for your comment! We do have a beatiful view and our beach is excellent. As part of our renovation our pool was closed during the month of September. It has been completed and it looks fabulous. Unfortunately parking in Miami Beach is a bit difficult to find anywhere in the island. We have guaranteed parking by renting a...

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1 of 5 stars
bevyros   2 contributions
australia
Oct 3, 2009 | Trip type: Friends getaway
1/1 found this review helpful

My sister and I stayed here. Apparently they had just spent $5 million on a renovation...but you couldn't tell. The room was very ordinary. The people were very rude and the location was poor!! Too far away from everything and it cost alot to get around. When we checked out they charged us again for the accommodation on my credit... more

Management response from
Annet Rojas, Manager

I am very sorry. I have approache Ziggy and coached him as well as the rest of our team. We are comitted to excellence and nothing less. Our team works very close and managers are involved in every single aspect of the hotel's operations. We handle each and every single problem immediately. I was not informed of this issue, but...

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3 of 5 stars
TwinkleG   2 contributions
Orange Park, FL
Sep 28, 2009 | Trip type: Couples

Room was exactly as shown in pics (oceanview). Make sure you request your promotions when checking in or even prior to check in. I ended up getting ocean view with two full size beds which felt like twin size, because they had not arranged for me to have upgrade. NO smoking, good for those who do not want smoking facilities.... more

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3 of 5 stars
OooHaa   1 contribution
Ljubljana
Aug 10, 2009 | Trip type: Family
0/1 found this review helpful

Everything was nice, the valet service were really quick and effective, receptionists on the other hand weren't. Not all of them were bad, but it seemed like they were there just because they had to be not that they really want to help you in any way. The restaurant and the bar also had 2 pretty great bartenders. I don't... more

Very Nice
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3 of 5 stars
Lasmos   4 contributions
Wesley Chapel, FL
Aug 10, 2009 | Trip type: Family

I am a very picky traveler, but was looking for something for a quick trip, on a budget. The hotel exceeded my expectations, the room was modern and clean, is right on the beach, with a large,heated, pool. Is near grocery and other shopping and kitchen is functional, the hotel is old so don't expect caviar on a spaghetti budget.... more

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1 of 5 stars
Joergensen_9   3 contributions
Denmark
Jul 31, 2009 | Trip type: Couples

The pictures do not tell the truth. This hotel should only get MAX 1 star. Very old hotel and tired. Only the lobby has been renovated The room is not clean and the kitchen if you can call it that! did not have what you could expect of service. In our room there was NO hot water and allmost no... more

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1 of 5 stars
lolacyprus   1 contribution
cyprus
Jul 11, 2009 | Trip type: Family

We stayed here for two nights, thank goodness no longer. The floor in the room was dirty, the bathroom was not clean, there was no hot water in spite of my reporting it and someone having been to 'fix' it. The only positive point was that the staff at reception and security were very helpful and friendly. more

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4 of 5 stars
mok24   1 contribution
N.Ireland
Jun 17, 2009 | Trip type: Couples

What is with all the bad press about this hotel. I travelled from Ireland and was expecting the worst from reading the previous reviews. Talk about over exaggerating, i do agree the rooms need a lick of paint etc, but it was clean and comfortable, i paid for what i got. Reception staff were very helpful and all speak english,... more

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Casablanca on the Ocean Hotel Also Known As

  • Hotel Casablanca On The Ocean
  • Casablanca On The Ocean
Address: 6345 Collins Avenue, Miami, FL 33141
Miami Hotels Casablanca on the Ocean Hotel
2.0/5.0
135