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Sonesta Coconut Grove Miami

#35 of 110 Hotels in Miami
Certificate of Excellence
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2889 McFarlane Road, Miami, FL 33133
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Sonesta Coconut Grove Miami
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Sonesta Coconut Grove Miami
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980 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We visited Miami for 5 days before embarking on a cruise. We'd never been the this state before and we're very excited! The Sonesta Grove was our base in a very nice area called Coconut Grove! It's a very nice area but a little quiet , even on Saturday nights but then we enjoy a good lively bar! It's also... More 

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Frome, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very good and modern hotel. Good size bedrooms with fantastic views over Coconut Grove. The staff are friendly and very quick a responding to requests. The roof top pool and bar area is a prefect place to relax. The hotel also has free Wifi throughout the building. My only downfall with the hotel is its quite a... More 

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philadelphia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I traveled into Miami from NYC ready for some relaxation. I arrived at the Sonesta hotel at 1am, having traveled after work on a later flight, to meet my significant other who had been here for the week on business. My first impression was that it is a nice looking hotel. Cool lobby. The room was basic but comfortable. And... More 

Was this review helpful? Yes 2
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Relativeuplift We appreciate your feedback and on behalf of the hotel please accept our apologies for any inconveniences you experienced due to our renovation. We hope that you and your significant other were still able to enjoy your time together and we hope we will have the opportunity in the future to serve you again. Margaret R. More 

edinburgh
Top Contributor
79 reviews 79 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for one night prior to our cruise which left from the Port of Miami. We chose it because of the location and it was a great choice - with bars and restaurants within very easy walking distance. The hotel itself was beautiful when you walked into Reception but the room was a bit basic for... More 

Was this review helpful? Yes 2
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

KarenpEdinburgh Thank you for choosing our hotel for your pre cruise visit to Miami. We appreciate your comments about the hotel and the area. We hope you had a wonderful cruise and hope to see you before your next voyage. Margaret R. More 

North Andover, Massachusetts
Contributor
20 reviews 20 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned recently from a stay here fro the Miami Open. I cant say enough about this hotel From the time we drove in the driveway from the time we checked out, the people who work here couldn't do enough. Yes, there is construction going on as the exterior is being refurbished but when our first room wasn't going to work... More 

Was this review helpful? Yes 2
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Lmn2 Thank you for your recent stay at our hotel. We are glad that you had another awesome stay and appreciate your return business. We hope to see you again soon. Margaret R. More 

Bangor, Maine
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have been coming to this Sonesta for many years to see the Miami Open tennis and it has always exceeded expectations. The Palm suites are amazing with all the amenities needed for an extended stay. The views are spectacular of Sailboat Bay and Coconut Grove. The staff from the front desk to the valet parking staff to the housekeeping... More 

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

AudreyG Thank you for sharing your feedback regarding your recent stay. We will be certain to share your comments with our team, especially Althea. We look forward to seeing you for next year’s tournament. Margaret R. More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We love staying here because of the great location. We rent a car and go to the beach, if we feel like it. But, it is nice to be a little off of the beaten path and walk around the Grove. Plus, we used to live in the area and our friends are local. Great, efficient valet service and quick... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

KathleenH We are pleased that you enjoyed our neighborhood and all it has to offer. As a former resident you are aware of what a gem Coconut Grove is. We hope to see you again soon. Margaret R. More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

So I got double charged on my credit card and no one seems like to be responsible for it. I booked an IMG vacation package of miami open and the hotel is included in the package and of course the whole package is prepaid. The hotel itself is okay with many great restaurants within walking distance and a super noisy... More 

Was this review helpful? Yes 2
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Tom T, Please accept our apologies for any inconvenience caused by the discrepancy in billing. Your reservations were made as part of a group block from a rooming list. As we discussed when you contacted the hotel, we are required to contact the group directly in regards to any billing discrepancies. We are awaiting their response and will issue a... More 

New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Let's start with the positive. The lobby of the hotel is very nice as well as the restaurant on the 8th floor. That is it. Now let's move on to the negatives. The pool, which is also situated on the 8th floor, is right next the restaurant so you will be guaranteed to have onlookers as you strut your stuff... More 

Was this review helpful? Yes 2
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

ChappyTravels11 Thank you for your recent stay and please accept my apologies on behalf of the hotel that your accommodations did not meet your expectations. Although we missed the opportunity in terms of service we hope your visit to our neighborhood Coconut Grove was enjoyable and we hope we have an opportunity in the future to serve you again. Margaret... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 17, 2015

Pro: Comfortable bed Lovely pool Con: Windows covered with dirty plastic (glad I didn't pay extra for a view) Loud construction noise that we weren't warned about Tiny room (way smaller than the room I had in Manhattan the night before for the same price) Major wifi problems No ramp so had to carry luggage up stairs to lobby (not... More 

Was this review helpful? Yes 2
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

02130e Please accept my apologies on behalf of the hotel that your stay was not up to your expectations. We are pleased that your bed was comfortable and the pool area was enjoyed. Please contact me directly to discuss your experience in more detail. Margaret R More 

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