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Sonesta Coconut Grove Miami

4.0 of 5 2889 McFarlane Road, Miami, FL 33133
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Certificate of Excellence 2014
Sonesta Coconut Grove Miami
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Sonesta Coconut Grove Miami
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954 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It's a heck of a title and true. My wife found a toenail and two hairs while bathing our 16-month old the first night. Small objects catch the eyes of little ones but thankfully my wife has eagle eyesight. Sonesta advertises the property as luxury and promises a whole lot of pleasant memories. I can see why and appreciate the... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

EricRock On behalf of the hotel, please accept my apologies that your recent stay was less than perfect and thank you for sharing these concerns with the Front Office Manager. Based on your comments to her prior to your departure we were able to resolve your concerns to your satisfaction. As a point of information, our fitness center can be... More 

Pella, Greece
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We celebrated my birthday by flying to Miami for a long weekend. We stayed at the sonesta in coconut grove because it was in a great location close to many of the places we wanted to visit (like Key Biscayne, coral gables, etc..). We had a King room with a balcony overlooking the bay and marina. The room included a... More 

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

CatherineM Thank you for sharing your feedback about your experience at our hotel. Like most other Miami hotels, we offer only valet parking services for our guest and our rates are among the lowest. We hope to see you again soon for another getaway weekend. Margaret R More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a 12 day stay at the Sonesta in Coconut Grove, Florida. We have stayed there before and it is great! After driving into Miami Beach, it was a pleasure to get back to the quiet of the Sonesta and the openness that surrounds it. It is near parks ,restaurants, and shops.We always feel safe and... More 

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Tabascomom Thank you for your recent stay at our hotel. We appreciate your business. We are happy that you find our location close enough to your favorite spots but far enough away so you can enjoy Miami like a local. We look forward to your return. Margaret R More 

Birmingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved this hotel. It had a lovely feel. Nice snall pool area with bar/restaurant. We onky dud a two nght stay but our room had a bay view. Which was slightly the side of the bay. Short walk to everthing. Perfect for our pre cruise stay.

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Frillyholidays We are very pleased that you had a wonderful time at our hotel and that you enjoyed the area. Since we are close to the Port of Miami, we are great location for a pre and post cruise stay. We hope to see you again before your next voyage. Margaret R More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

they did change our room after our first night- the check in lady when we arrived was going to charge for a bed for our son-the linen was dirty had to have them change it ,but when she arrived she handed me the sheet??- i asked her if she could do it..am I wrong here? the pool deck area is... More 

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Melissabro Thank you for posting your comments about your recent stay at our hotel as your feedback will help us improve our overall guest experience. Please accept my apologies on behalf of the hotel that your overall experience did not exceed your expectations. Margaret R More 

Kalamazoo, Michigan
Top Contributor
198 reviews 198 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped by on our trip to Key West. Had a beautiful view on the 15th floor - room was very clean and comfortable, but a standard room. Would get one with a balcony next time. The location is great - as you can walk across the street and be at the bay or walk one block and be on Grand... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

NancyO Thank you for your recent stay and for posting your feedback. We will be sure to share with our food and beverage team how much you enjoyed Panorama. We are very pleased you enjoyed your visit and hope you will return soon. Margaret R More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I arrived today receiving a downgraded room from a nasty front desk worker, Mari. As the traveler from 12/29 stated they asked for a bay view and recieved a partial bay view. When I inquired about why I got the wrong room I was recieved by this nasty woman who kept changing her story. She said she gave me so... More 

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Travelers827, Online third party booking sites are a great way for a traveler to get a great rate on a room and they also offer hotels the opportunity to connect with last minute travelers. Unfortunately sometimes the guest arrives expecting one type of accommodation but the actual category available at the property is a different category. When this occurs and... More 

Naples, Italy
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It happened very few times in my life to be so disappointed by someone or something. Never to be so by a hotel. We arrived at the Sonesta Coconut Grove's at around 21.30, after a very long journey Rome-Philadelpia-Miami. The idea to put in a bed lying in a cozy room was now a hope that lived in our heads.... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Checcosigno, On behalf of the hotel please accept my apologies that your experience was less than perfect. Please contact me directly so that I can follow up with you personally regarding your stay. Margaret R More 

Acton, Massachusetts
Top Contributor
227 reviews 227 reviews
49 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are good and spacious. Due for an update but clean and comfortable. Appreciated all the amenities (sink, safe, refrigerator, etc.). Good fitness center and onsite restaurant. Lots of restaurants and shopping nearby.

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Travel2anywhere Thank you for sharing your comments. We appreciate your business and look forward to your return soon. Margaret R More 

Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked (well in advance) two nights in a room described as Bay view. There are a lot of rooms here that face the bay and have beautiful views. I called before arriving to reiterate that they had me booked for a Bay view room. When I arrived, I found that it was not - it was a partial Bay... More 

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Dear 3404JD, On behalf of the hotel, again, please accept my apologies that the bay view room you received was not up to your expectations. As we discussed on the evening of your arrival, the room you received was a room in the category you reserved. Our L shaped building has bay view rooms that face both south and east.... More 

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Additional Information about Sonesta Coconut Grove Miami

Address: 2889 McFarlane Road, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Coconut Grove Miami 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Sonesta Bayfront Miami
Sonesta Miami
Miami Sonesta
Sonesta Coconut Grove
Hotel Style:
#13 Luxury Hotel in Miami
#13 Business Hotel in Miami
#28 Romantic Hotel in Miami
#38 Family Hotel in Miami

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