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Sonesta Coconut Grove Miami

#33 of 111 Hotels in Miami
Certificate of Excellence
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2889 McFarlane Road, Miami, FL 33133
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Sonesta Coconut Grove Miami
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Sonesta Coconut Grove Miami
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972 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let's start with the positive. The lobby of the hotel is very nice as well as the restaurant on the 8th floor. That is it. Now let's move on to the negatives. The pool, which is also situated on the 8th floor, is right next the restaurant so you will be guaranteed to have onlookers as you strut your stuff... More 

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Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Pro: Comfortable bed Lovely pool Con: Windows covered with dirty plastic (glad I didn't pay extra for a view) Loud construction noise that we weren't warned about Tiny room (way smaller than the room I had in Manhattan the night before for the same price) Major wifi problems No ramp so had to carry luggage up stairs to lobby (not... More 

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Pembroke Pines, Florida
1 review
1 of 5 stars Reviewed 2 weeks ago

Very disappointed by this hotel. We booked a standard room and was upgraded to a nicer room. We thought what a nice thing to do until we got inside. They gave us a room with a balcony but did not tell us we could not go outside to use the balcony nor could you see outside the windows due to... More 

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is perfect, near all the shops and restaurants. We really enjoyed the panorama restaurant, with great views of the Biscayne bay. The 8th floor swimming pool also offered great views, and relaxing lounges. We were disappointed with reading materials provided, just the standard tourist books, magazines, and newspapers. I go online for news, and when I’m on vacation... More 

Was this review helpful? Yes 2
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

KellyE Thank you for sharing your comments about your experience at our hotel. We appreciate your suggestion regarding the reading material and are reviewing our offerings. We hope to see you if your travels bring you back to Miami. Margaret R. More 

Michigan
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here at the end of February 2015. They are doing exterior work on the building which involves jackhammers. The jackhammers run Monday through Saturday from 9 to 2:30. Even if you are not on the side of the building the work is being done on, the noise comes through the cooling vents. So after awhile, you basically need... More 

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Yorkielvr Thank you for your recent stay at our hotel and for your feedback. On behalf of the hotel please accept my apologies for any inconvenience you experienced from our renovation. We are pleased that you found our pool area enjoyable and that our staff was attentive to your needs. We hope that we will have another opportunity to serve... More 

New York City, New York
Contributor
18 reviews 18 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

"Have a good night”, said the seemingly cheerful front desk agent as she handed me the keys upon check in. I now know that her "smile" was more like as smirk and she must have been thinking what a poor sap I was for even booking a room at this so called hotel. Let me explain; I arrived at the... More 

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Maverick64 Please accept my apologies on behalf of the hotel that your stay was not up to your expectations. Unfortunately the third party site used to book your reservation a few hours prior to your arrival did not notify you of the renovation at the time of booking. Please contact me directly to discuss your experience in more detail. Margaret... More 

Hertfordshire
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just got back from a week's stay (15th February - 21st February 2015) and it was lovely. Staff were very friendly and helpful and extremely polite and approachable. Hotel restaurant was quaint with gorgeous food, treated ourselves to dinner most of the nights. The area is lovely and quiet and the walk along the bay front is amazing to see... More 

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Claire B We are very pleased that you had a relaxing stay at our hotel and that our staff made you feel right at home. We appreciate your feedback and hope to see you again soon. Margaret R. More 

Virginia, USA
Top Contributor
99 reviews 99 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed for a week to attend a conference at another hotel.Service from the moment we arrived was the highlight. We quickly had assitance out of our taxi and our bags were rushed to our room. You absolutely need to book a bay view, the sun rise and sunset are both a treat. To attend the conference each morning I needed... More 

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Breezy_in_Virginia Thank you for your recent stay at our hotel and for sharing your experience. Please accept my apologies on behalf of the hotel for any inconvenience due to the renovation. We are pleased that our staff made your stay enjoyable. We look forward to your return in the future. Margaret R. More 

New York City, New York
Contributor
19 reviews 19 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 12, 2015

Escaping the frigid northeast for a long weekend in Miami makes me realize why thousands of New Yorkers before us had made the trek...permanently. Coconut Grove is tres cool. I've never seen so many Porsche's...it's like every third car. Ah yes, the hotel. Well, it's a great location and it's a great location. Oh, and the lobby is nice. Our... More 

Was this review helpful? Yes 3
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Rwndrr We appreciate your comments regarding your recent stay at our hotel. We are pleased that you enjoyed Coconut Grove. In regards to your rate concerns, please contact me directly so that I can recheck this for you. Since most of our bookings are sent to the hotel electronically we can verify what rate was confirmed at the time of... More 

Alexandria, Virginia
2 reviews
4 of 5 stars Reviewed February 8, 2015

Great views! The lobby is small but well designed. The rooms themselves are pretty standard and nothing special, but the location is great right in the middle of the village with tons of shops and restaurants. The staff was friendly and welcoming. When I am on vacation I love to read and this property did not have much to offer... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

ScottW Thank you for your recent stay at our hotel and for sharing your feedback. We love our location as well and are happy you found it perfect for your needs. In our guest rooms we offer a Welcome Tour book, the Greater Miami Visitor and Convention Bureau Guest Magazine as well as Miami Today a local area newspaper. Guest... More 

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