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Sonesta Coconut Grove Miami

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2889 McFarlane Road, Miami, FL 33133
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Sonesta Coconut Grove Miami
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1,149 Reviews from our TripAdvisor Community

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Gambrills, Maryland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I just spent a week at the Sonesta hotel in Coconut Grove. Having stayed there several times in the past we were quite surprised and disappointed to find the suite we were given to be in such poor condition. The mattress was old and uncomfortable. The closet door would not close and the handle on the bathroom... More 

Helpful?
2 Thank M H
Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I recently had to stay at the Sonesta Coconut Grove for a work function. Check in, three of us all checked in at the exact same time with the same room and rate from our companies travel agency. None of us were provided the room we booked. Now for one of us not so bad, he got thrown into a... More 

Helpful?
Thank kdogbigdog
Minnesota
2 reviews
5 of 5 stars Reviewed 1 week ago

We booked this hotel for a business meeting for approximately 80 people. The food was fabulous, but the people were even better. Our Banquet Captain, "Captain Frank", could not have been more accommodating, and his team of Jose and Manuel took care of everything we needed. Ezekiel, the AV technician, was extremely knowledgeable and helpful. They made our event as... More 

Helpful?
Thank Lisa D
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Thank you for hosting your recent meeting at our hotel and for sharing your feedback about our banquet team. We are pleased that our staff ensured a successful event. We hope to host your group again in the future. More 

San Diego, California
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in Coconut Grove, it is convenient to several areas of Miami. A Hop-on-hop-off bus route is very nearby. There are several good restaurants within walking distance. The room was spacious with a comfortable bed. While an older hotel, it is well kept up. The hotel staff was very friendly and helpful. The lighting in the room could have been... More 

Review collected in partnership with Sonesta

Helpful?
Thank paul303030
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

We are pleased that your enjoyed your visit to Coconut Grove and found our location met your needs. We appreciate your comments as your feedback will help us continue to improve. We hope to see you again soon. More 

San Diego
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

beautiful hotel in a near perfect location to walk to all kinds of fun stuff and have a great view. Checkin was a breeze. And fun. When was the last time anyone ever said that? Fernando made checkin feel like a party was already starting. Then at dinner time we got some rain and he and the others grabbed us... More 

Helpful?
Thank BeachComber42
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

We appreciate your feedback and are pleased that your stay was so enjoyable. We have shared your comments with our team. We hope to see you next time your travels bring you to Coconut Grove. More 

Rio de Janeiro, RJ
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed at the Sonesta many times and will stay many more times... A great place in Coconut Grove, close to everything (nothing further away than 20/25mn). Rooms are spacious, comfortable, with great views. Clean, a great staff (the whole team, but particular thanks to Mari Maya who always tried to assist us the best possible way). Restaurant has great... More 

Helpful?
Thank PJDI
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Thank you for returning to the Sonesta for another stay. We appreciate your business and are pleased that our staff makes you always feel welcomed. Thank you for posting your comments and we hope to see you again soon. More 

Coconut Grove
1 review
5 of 5 stars Reviewed 2 weeks ago

Thanks Sonesta for a great stay, great view, and service! Room and bathroom were huge. Balcony and view was nice. Bed comfy. Hotel was a minute away from my Miami office, so great location to Coconut Grove area. Go see Remy at the Terrace bar, he'll make you smile!

Review collected in partnership with Sonesta

Helpful?
Thank Malis76
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Thank you for posting your comments about your recent stay in our hotel. We hope you will come see us again whenever your travels bring you to Miami. Our Panorama Restaurant offers amazing food, drink and views year round. Come see Remy any time. More 

Augusta, Maine
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After arriving in Miami (having found out our pre-arranged hotel accommodations had been cancelled without notice) I called around trying to find 2 rooms in Miami. Silvio, the night auditor, said no problems come on over. He had two beautiful clean rooms at a very reasonable rate for us. Since a cot was not available he made sure that we... More 

Helpful?
Thank corinne353
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

We appreciate your feedback and are pleased that we were able to provide you with last minute accommodations. We will be certain to share your feedback with our team. We hope to see you again if your travels bring you back to Miami. More 

Miami, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

For conferences I would definitely recommend the Sonesta. The team have been second to none with helpfulness, the food is good quality and delivered on time and the ambiance is very welcoming. The banquet manager Frank was very accommodating to our requests and always smiling and his team Jose and Manuel displayed the food and space professionally and efficiently for... More 

Helpful?
Thank ebess126
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Thank you for selecting our hotel for your conference. We appreciate your business and are pleased that our team made you feel welcomed. We love our amazing view and agree that our food is wonderful as well. We hope to host your next event. More 

Coconut Grove
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Our room was located next to the bridal suite where they were having a party into the early morning hours. We called security twice and they were unable to quiet the guests down. We finally checked out around 1 a.m. because the hotel had no rooms available and we could not take the noise anymore. Stay aware from a location... More 

Review collected in partnership with Sonesta

Helpful?
1 Thank 877jeffreyy
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

On behalf of the hotel please accept my apologies for the inconveniences you experienced due to other guest in the hotel. Unfortunately we were unable to relocate you to another room due to hotel occupancy. The authorities finally arrived and were able to resolve the situation. Please contact me at your convenience to discuss the matter in more detail. Margaret... More 

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