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Sonesta Coconut Grove Miami

4.0 of 5 2889 McFarlane Road, Miami, FL 33133
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Certificate of Excellence 2014
Sonesta Coconut Grove Miami
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Sonesta Coconut Grove Miami
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952 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from a 12 day stay at the Sonesta in Coconut Grove, Florida. We have stayed there before and it is great! After driving into Miami Beach, it was a pleasure to get back to the quiet of the Sonesta and the openness that surrounds it. It is near parks ,restaurants, and shops.We always feel safe and... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Tabascomom Thank you for your recent stay at our hotel. We appreciate your business. We are happy that you find our location close enough to your favorite spots but far enough away so you can enjoy Miami like a local. We look forward to your return. Margaret R More 

Birmingham, United Kingdom
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We loved this hotel. It had a lovely feel. Nice snall pool area with bar/restaurant. We onky dud a two nght stay but our room had a bay view. Which was slightly the side of the bay. Short walk to everthing. Perfect for our pre cruise stay.

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Frillyholidays We are very pleased that you had a wonderful time at our hotel and that you enjoyed the area. Since we are close to the Port of Miami, we are great location for a pre and post cruise stay. We hope to see you again before your next voyage. Margaret R More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

they did change our room after our first night- the check in lady when we arrived was going to charge for a bed for our son-the linen was dirty had to have them change it ,but when she arrived she handed me the sheet??- i asked her if she could do it..am I wrong here? the pool deck area is... More 

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Melissabro Thank you for posting your comments about your recent stay at our hotel as your feedback will help us improve our overall guest experience. Please accept my apologies on behalf of the hotel that your overall experience did not exceed your expectations. Margaret R More 

Kalamazoo, Michigan
Top Contributor
181 reviews 181 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped by on our trip to Key West. Had a beautiful view on the 15th floor - room was very clean and comfortable, but a standard room. Would get one with a balcony next time. The location is great - as you can walk across the street and be at the bay or walk one block and be on Grand... More 

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

NancyO Thank you for your recent stay and for posting your feedback. We will be sure to share with our food and beverage team how much you enjoyed Panorama. We are very pleased you enjoyed your visit and hope you will return soon. Margaret R More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I arrived today receiving a downgraded room from a nasty front desk worker, Mari. As the traveler from 12/29 stated they asked for a bay view and recieved a partial bay view. When I inquired about why I got the wrong room I was recieved by this nasty woman who kept changing her story. She said she gave me so... More 

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Travelers827, Online third party booking sites are a great way for a traveler to get a great rate on a room and they also offer hotels the opportunity to connect with last minute travelers. Unfortunately sometimes the guest arrives expecting one type of accommodation but the actual category available at the property is a different category. When this occurs and... More 

Naples, Italy
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It happened very few times in my life to be so disappointed by someone or something. Never to be so by a hotel. We arrived at the Sonesta Coconut Grove's at around 21.30, after a very long journey Rome-Philadelpia-Miami. The idea to put in a bed lying in a cozy room was now a hope that lived in our heads.... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Checcosigno, On behalf of the hotel please accept my apologies that your experience was less than perfect. Please contact me directly so that I can follow up with you personally regarding your stay. Margaret R More 

Acton, Massachusetts
Top Contributor
227 reviews 227 reviews
49 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are good and spacious. Due for an update but clean and comfortable. Appreciated all the amenities (sink, safe, refrigerator, etc.). Good fitness center and onsite restaurant. Lots of restaurants and shopping nearby.

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Travel2anywhere Thank you for sharing your comments. We appreciate your business and look forward to your return soon. Margaret R More 

Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked (well in advance) two nights in a room described as Bay view. There are a lot of rooms here that face the bay and have beautiful views. I called before arriving to reiterate that they had me booked for a Bay view room. When I arrived, I found that it was not - it was a partial Bay... More 

Was this review helpful? Yes 1
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Dear 3404JD, On behalf of the hotel, again, please accept my apologies that the bay view room you received was not up to your expectations. As we discussed on the evening of your arrival, the room you received was a room in the category you reserved. Our L shaped building has bay view rooms that face both south and east.... More 

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed a few days following trip with family to the Orlando area. The apartment was big, but a bit dated. Location and views were great. For the price, next time I am stayed somewhere else. I expected a little bit more for what I paid.

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Bruno Z Thank you for your recent stay at our property and for your feedback. We are pleased you enjoyed Coconut Grove and we hope you visit the area again soon. Margaret Rose Director of Operations More 

Manchester
Top Contributor
100 reviews 100 reviews
83 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It is rare to be disappointed when one does some research before booking a hotel but I was fooled by the pretty picture of the rooftop terrace. This is about the only highlight and does have nice views. There are just too many things wrong with this place: Valet is compulsory at 25 USD although the parking is in the... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Manchester Ray, On behalf of the hotel please accept my apologies that your experience did not meet your expectations. Like the other hotels in the area we offer Valet parking service only and our rates are amongst the lowest in Miami. There are other public lots in the area that offer hourly rates which vary in pricing which guest can... More 

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Additional Information about Sonesta Coconut Grove Miami

Address: 2889 McFarlane Road, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Coconut Grove Miami 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Sonesta Bayfront Miami
Sonesta Miami
Miami Sonesta
Sonesta Coconut Grove
Hotel Style:
#13 Business Hotel in Miami
#13 Luxury Hotel in Miami
#31 Romantic Hotel in Miami
#45 Family Hotel in Miami

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