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Sonesta Coconut Grove Miami

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2889 McFarlane Road, Miami, FL 33133
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25% off room rate
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Sonesta Coconut Grove Miami
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1,011 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was the third time staying at the Sonesta - and it didn't disappoint! The hotel is so beautiful and perfectly located. The views are spectacular! Mari Maya took such great care of us, going well beyond to make sure everything was perfect! And it was! Thank you Mari, we can't wait to come back and stay! Best regards Robyn

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Buga Thank you for returning to our hotel. We are pleased that our team made you feel welcomed and ensured your stay was perfect. We look forward to your next stay. Margaret R More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

I came here because it was rated the highest In Cleanliness and Cleanliness is next to Godliness! I was Honored to meet Daniel Garcia and his Staff who made me feel truly at ease and took care of my every need while awaiting surgery... I can't even Believe I haven't met them before!!! These people are Tops and words can... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Tricia D Thank you for sharing your comments about your experience with our staff. We are pleased that they made you feel at home. We look forward to your return. Margaret R More 

Hollywood, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We live locally but enjoy just getting away for a weekend to all the great places in South Florida. Coconut Grove is one of those fun spots to get away to for the weekend. We chose the Sonesta because I was familiar with the hotel from my work. We had a great weekend overall. The staff that we interacted with... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Tom D Thank you for posting your comments. We are pleased that you enjoyed your visit and we are glad you returned for another stay. Your comments help us improve our overall guest experience and we look forward to serving you again in the future. Margaret R More 

George Town, Grand Cayman
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We rented a private condo in the Hotel. The location is fantastic as you have restaurants and shops walking distance. The views over the harbour is beautiful. Great staff on the front desk that collected all my Amazon shopping and helped out with requests we had. Plenty of parking and fast Wifi.

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

MorneBotes Thank you for sharing your comments about our property. Our location in Coconut Grove offers lots of options within walking distance for dining, shopping and entertainment. We agree that our view is one of the best in Miami. Margaret R More 

Coral Gables, Florida
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Sonesta Hotel in Coconut Grove. I highly recommend this hotel. It is situated in a fantastic location walking distance to many restaurants and nightlife. The views of Sailboat Bay are unbelievable! The service was outstanding from the valet to the bellman to front desk to room service. See for yourself! You won't be disappointed.

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Jason S We appreciate your recommendation and are very pleased that our service staff provided a memorable experience. We hope to see you again soon. Margaret S. More 

Coconut Grove
3 of 5 stars Reviewed 2 weeks ago

Rude employees, average hotel - was aware of construction told exterior but not to extent it was not noted front entrance not accessible nor any assistance on entering parking nor any help from outside Security guard who watched us drive five times around hotel; before I had to get out of car to ask assistance.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

JoeK On behalf of the hotel please accept my apologies for the inconveniences you experienced on your arrival while our entrance was temporarily relocated. We appreciate your feedback as it will help us to continue to improve our service. Margaret R More 

Boca Raton, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I are having our second baby In a couple months, and needed to get away for a couple days. It was the perfect thing for us, the 8th floor pool and restaurant is honestly what made it amazing. The rooms are nothing special, but really we didn't care about that (we do care about cleanliness of course,... More 

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Ayse M Thank you for staying with us during your getaway. We are pleased that you enjoyed the hotel and found our staff welcoming and friendly. We look forward to your return. Margaret R More 

Davie, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

In my job we have a customer first culture so I definitely appreciate good customer service. I definitely see that same culture at this hotel from the front desk to housekeeping on down to the valet staff!

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Robert S We appreciate your comments regarding our customer service. We strive to provide outstanding service each day and will be certain to share your comments with our team. We look forward to your next visit. Margaret R More 

Port Saint Lucie, Florida
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Valet, reception : Great. We were given a room without refrigerator ? in a De Luxe price? BUT the reception took good care and we got a nice suite with kitchen. The view was superb. The little terrace is adequate, unfortunately another terrace close to us had a cigar smoking gentleman and I couldn't enjoy it. The breakfast restaurant was... More 

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Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

Anicka70 Thank you for your recent stay and posting your comments. We are pleased that you enjoyed your stay. We provide bathroom amenities including hand lotion in all of our guest rooms. If you need additional amenities or any other in room items such as towels, blankets or pillows just let us know and we will be happy to provide... More 

Grapevine, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I have stayed here several times when he is there on business. I love the access to funky shopping and restaurants. The upper level pool and bar are so relaxing and the. Jew is great. We will definitely be back there for future trips!

Was this review helpful? Yes
Margaret R, Manager at Sonesta Coconut Grove Miami, responded to this review

songbird76034 We agree that our view from the 8th floor is one of the best in Miami. We are pleased that you enjoyed your stay and we appreciate your feedback. We look forward to your next visit. Margaret R More 

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