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Hampton Inn & Suites Miami/Brickell-Downtown

#1 of 111 Hotels in Miami
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50 SW 12th Street, Miami, FL 33130
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Hampton Inn & Suites Miami/Brickell-Downtown
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Hampton Inn & Suites Miami/Brickell-Downtown
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1,857 reviews from our community

Traveler rating
    1,325
    465
    56
    5
    6
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647
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Port Charlotte, Florida
1 review
1 of 5 stars Reviewed yesterday NEW

I was really impressed with hotel staff ,location,design,and price of hotel.I had a early morning business meeting,and had decided to bring my wife along to give her tour of Miami.My wife and I had a wonderful stay untill upon leaving Miami, discovered I had left my business suit in the hotel room closet.I called hotel staff and spoke to a... More 

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Campinas, SP
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Good staff, good location for those who need to stay in the Brickell area. Poor breakfast. Not to mention that during the 4 days in which we stayed in, there was no butter, even though I complained on the first day. Only on the last day, Sunday, they provided it. Unacceptable for a hotel of this category.

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Sydney
Top Contributor
88 reviews 88 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Under normal circumstances I would not write this review now as my trip which began on 11 April April will not end until 11 June 2015. However, "noblesse oblige". Hence it is necessary that I do so now becuase I wish others to know what an excellent Hotel, Hampton Inn & Suites,Miami Brickell is. To those who arrive at Miami... More 

Was this review helpful? Yes 2
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review

Dear AiramSydney Wow, thank you for such a detailed review! We appreciate your feedback very much. I am glad we provided everything you expected and more from our location to the quality of our hotel. Thank you for your comments about our staff. Yanina, Carol, Michelle and Melissa are valuable members of our team, and they would greatly appreciate your... More 

Birmingham, AL
Top Contributor
61 reviews 61 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Great downtown location. The staff are very friendly and informative. I was allowed to check in very early and relax in my room 3 hours before official check in time. The room was clean and cool. I did not go to the pool but from my room had a good view. It looked well kept and modern. I did go... More 

Was this review helpful? Yes 3
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review

Dear Lchambliss, Thank you for your review. I am glad to read you were able to enjoy your free welcome drink at the pool terrace and that you enjoyed your stay with us. Our parking facilities as not only we have the convenience and speed of self-parking, which prevents long waits at valet lines and unnecessary tipping, but our rooms... More 

Lima, Peru
1 review
5 of 5 stars Reviewed 1 week ago

This is the second time I stayed in this hotel and couldn't be more pleased. Great location (Publix and Walgreens around the corner), walkable distance to transportation and attractions (Miami river, Bayside), restaurants, very nice staff, extremely comfortable room.... Next time in Miami I will stay in this hotel again for sure.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review

Dear Ricardo T, Thank you for your comments about our hotel. We are so proud of our property, the area and the amazing team we have. I will be sure to share your feedback with our team. It is great to hear feedback from our guests and to feel rewarded when we read we are doing a good job. We... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a great stay at the Hampton Inn Miami/Bricknell Hotel. Location is great for restaurants, nightlife. Very clean, staff very friendly and helpful. The Continental breakfast included in your stay was one of the better ones that I have experienced. Large selection, nice presentation, very clean and tidy. Also the noon checkout time was a nice option. Overall a great... More 

Review collected in partnership with Hampton

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Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review

Dear SandiE1010, Thank you for your review. We appreciate your feedback very much. Our location and facilities are enjoyable so that no matter the purpose of your visit, you'll be guaranteed to have a great stay and a great time with us. You are right, we have shops, restaurants, and public transit system such as Metrorail, buses or complimentary access... More 

Wellington, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

Rooms were clean, comfortable and well maintained. Front of House staff were very engaging and helpful both with local dining and services information and general region enquiries such as tourist attractions. Easily access to freeway and local dining venues, Brickell is a great area to stay in Miami.

Review collected in partnership with Hampton

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Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review

Dear Paul B, Thank you for pointing out professionalism and friendliness of our team; I am delighted to hear they provided you with excellent service. It's wonderful to read that you were so pleased with everything we have to offer. With all the shops and restaurants nearby Miami- Brickell will definitely keep you active. Our location is just the perfect... More 

Wilton, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

This was my family's 4th stay at this location and we always are impressed by something new each time we visit. Since our last stay, there are now great restaurants on the 1st floor (we had a great Sunday brunch while sitting under the shaded patio). As usual, the staff (from management that is always visible to the security in... More 

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Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review

Dear Jesskaplan1, Thank you for choosing to stay with us, I am glad you had an excellent stay. Also, thank you for been a loyal guest to our property. Its a great feeling when we see returned guests. Our business center and pool are available 24hrs. My favorite artwork is the sculptural machine out of marbles by Jeffrey Zachmann. Its... More 

Sylvan Lake, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second pre cruise visit . Michelle at front desk was more than helpful, In fact all front desk staff go above & beyond. The tip from the general manager about the train was a bonus. The hotel is short 1/2 block walk from the train stop at Brickell. The lovely bartender directed us to a exquisite Italian... More 

Was this review helpful? Yes
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review

Dear laurie1953, Thank you so much for taking time to write such a nice review about our property and your stay. I hope your cruise was also fantastic. Thank you for pointing out professionalism and friendliness of our team; Happy to know that Melissa and bartender were able to accommodate you to their best ability. I will let them know... More 

West Orange, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel came highly recommended and it did not disappoint at all. Was visiting family and needed a location close by and this suited me, it had everything I needed and then some -- hotel staff friendly and responsive, facilities spot on and room was amazing. This location will get me back again and again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eduardo C, General Manager at Hampton Inn & Suites Miami/Brickell-Downtown, responded to this review

Dear Carol C, Total Guest Satisfaction is our #1 priority and I am so glad to read we exceeded your expectations. Thank you for taking time to write your review, it is much appreciated, the feedback from our guests is very valuable to us. We hope you visit again soon! Cordially, Eduardo Chapoval, CHA General Manager Hampton Inn & Suites... More 

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