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Mandarin Oriental, Miami

5.0 of 5 500 Brickell Key Drive, Miami, FL 33131
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Mandarin Oriental, Miami
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Mandarin Oriental, Miami
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1,238 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mandarin Oriental, Miami
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Atlanta
Top Contributor
75 reviews 75 reviews
37 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed September 15, 2009

We only stayed one night on our way through MIA, but really enjoyed the hotel. Service was excellent. Room was spacious and really well equipped. Pool was great. Zero to complain about. The Sun Fun & More rate is great value - $250 per night and includes breakfast ($65), valet parking ($30) and a 4pm check out - a steal... More 

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Miami, Florida
Top Contributor
65 reviews 65 reviews
54 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed September 15, 2009

I had looked forward to my trip at this hotel. When I checked into my room they told me my room was not available. This was at the check in time. They told me they were "upgrading" me to a better room. The better room was right on top of the elevator. Additionally the room was hot. I turned the... More 

Was this review helpful? Yes 3
MiamiBest, Management at Mandarin Oriental, Miami, responded to this review

Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. As General Manager, I sincerely apologize that your stay with us was disappointing and did not meet your expectations. We strive to ensure that each and every one of our guest’s visits is an enjoyable one. I have researched the matter with our Manager on Duty who... More 

Cardiff
1 review
5 of 5 stars Reviewed September 3, 2009

I stayed in the Mandarin for more of a stop over period of 4 days. It was in November and as it was Florida, the weather was great. The hotel is based on Brickell key looking into Miami, as you would imagine the hotel is very plush with exotic bars, resturants and a man made beach. On the Friday night... More 

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New York, NY
Top Contributor
143 reviews 143 reviews
87 hotel reviews
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed August 19, 2009

Stayed for a long weekend & had a wonderful time. The hotel is beautifully done (elegantly simple with an Asian twist) & the rooms are incredibly inviting. Had a room with a city view, which was perfect. You get a water view, as well as nightime skyline; loved sitting out on the nicely sized balcony (even in the August heat).... More 

Was this review helpful? Yes 1
Vancouver, British Columbia
Contributor
14 reviews 14 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 17, 2009

I stayed at the Mandarin Oriental Miami with my wife as the second of three legs to my honeymoon. The service from beginning to end, from the bellman to check in staff to room service staff were all amazing! The room service was great, awesome food and great service. The pool is of an average size, but has quite a... More 

Was this review helpful? Yes 2
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 13, 2009

We chose the Mandarin Oriental for its reputation as one of the best hotels in Miami. We were, however, sadly dissapointed. The hotel did not live up to expectations. Whilst the service and food was good. The pool is tiny with only a few sun beds, there is no beach (unlike the pictures on the website which are incredibly misleading,... More 

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MiamiBest, Management at Mandarin Oriental, Miami, responded to this review

Dear Guest, Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. We sincerely apologize that your visit did not meet your expectations and that you were disappointed with your stay at our hotel. Although, we are not located in the heart of South Beach, we pride ourselves on being a private island oasis away from the... More 

Lansdowne, Virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 8, 2009

Spent three (3) nights at this hotel. Valet is flawless, as entrance is relatively small, so eye contact is easy. As one would expect, the lobby and common areas are Caribbean mixed with Asian flair. Very clean, crisp colors and sight lines—very relaxing. Check-in is sort of a scavenger hunt (to the left), but not ridiculously so. Rooms are the... More 

Was this review helpful? Yes 1
Maribor
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2009

That was our first stay in Mandarin Oriental Hotel. We stayed for 10 days and during that time everything was great. The rooms are very comfortable and very well equipped ( LCD, Hi-Fi...). The room were cleaned twice a day so they ware very clean. Bathroom was clean so everything was as it should be. The stuff is very friendly... More 

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Rockville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2009

If you want to be pampered, it's worth it. The facilities were great! the pool, beach, Spa/Gym restaurants. We enjoyed it all. But dont' expect it to be cheap. We had a nice dinner w/drinks at it was about $160 for two. a small pot of coffee in the room as $12.00 before tip. But the service, rooms, view. overall... More 

Was this review helpful? Yes 1
Munich, Germany
Top Contributor
56 reviews 56 reviews
33 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed July 3, 2009

I stayed at the Mandarin Oriental Miami in April 2008 during a business trip. Here are a few points I would like to share WHAT I LOVED - the atmosphere: refined luxury and impeccable style - the room and the bathroom - immaculate - lots of individual lights allow for different moods - the gym: good cardio equipment, some weights... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • South beach(12)
  • Pool area(11)
  • Very nice(9)
  • Cafe sambal(4)
  • Rooms are spacious(3)

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Tablet Hotels, Expedia, Mandarin Oriental, TripOnline SA, Despegar.com, Travelocity and Tingo so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental
Hotel Style:
#3 Business Hotel in Miami
#6 Spa Hotel in Miami
#6 Romantic Hotel in Miami
#6 Luxury Hotel in Miami
#18 Family Hotel in Miami

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