We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mandarin Oriental, Miami

5.0 of 5 500 Brickell Key Drive, Miami, FL 33131
Click for phone number
Hotel website
Hotel packages
Offers & Announcements
Complimentary 3rd Night
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
Mandarin Oriental, Miami
Professional photos View all
Browse nearby
Mandarin Oriental, Miami
Write a Review

1,174 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
There are newer reviews for Mandarin Oriental, Miami
See the most recent reviews
ayrshire scotland
1 review
5 of 5 stars Reviewed June 23, 2008

Staying at the Mandarin Oriental in Miami for our honeymoon was truely a wonderful experience. From the moment you walk into the foyer, you enter a calming, relaxed environment. We found the staff to be very friendly and extremely approachable. The concierge provided great information on restaurants to visit. Staff at the pool and the beach were very attentive, making... More

Was this review helpful? Yes
Houston, Texas
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 21, 2008

The Mandarin Oriental Miami has luxury in it's backpocket. We felt like we were royalty from the airport to the property and back again. Everything we desired was a phone call away with a staff that delivered graciously. The views were beautiful and the rooms were like little jewel boxes. The smallest details were seen to and perfected. It was... More

Was this review helpful? Yes
London UK
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 16, 2008

I stayed at the hotel recently for 3 nights. The Hotel location was a disappointment. Although you have a nice view over Biscayne Bay, I would have preferred to be on South Beach which was a $25 cab ride each way. The hotel is not really up to the usual Mandarin Oriental standard. Having stayed at Mandarin Oriental properties in... More

Was this review helpful? Yes 2
New York City, New York
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 7, 2008

In September 2007, I stayed here for three nights on business and it was a fantastic time. I booked through the Mandarin website hotel directly and received a great deal - probably because it was toward the end of summer (low season) - but still nice time. The room had a unique layout and was wonderful since it was not... More

Was this review helpful? Yes
Washington, DC
1 review
5 of 5 stars Reviewed June 7, 2008

I recently had a fantastic stay at the Mandarin in MIA. The service was excellent from start to finish. The door/valet staff was friendly, engaging, and above all knowledgeable! The room was spotless, all of the mundane details that some places miss were addressed with overwhelming consistency. They truly exceeded my every expectation which is not an easy thing to... More

Was this review helpful? Yes
Atlanta, GA USA
Top Contributor
62 reviews 62 reviews
55 hotel reviews
267 helpful votes 267 helpful votes
5 of 5 stars Reviewed May 26, 2008

Overall a fantastic property with incredible levels of service. The only downside is no beach - but, took the shuttle/option of using Casa Casuarina (former Versace mansion) on South Beach one day and it was such a nice change of pace. Pricey but worth it - you don't mind paying premium prices when you get what you pay for. Just... More

Was this review helpful? Yes
Denver, Colorado
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2008

My wife, 2 year old daughter and I spent a wonderfully relaxing Mother's Day weekend at this Mandarin Oriental. It is the 2nd one we have been too, and it was just as enjoyable as the one in San Francisco. The service was excellent (including taking care of the crib upon our arrival at 3am after it turned out they... More

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed May 20, 2008

This is the third time my husband and I have stayed here and we have enjoyed each of our stays. Check-in ∑ Fast, no wait, polite service ∑ Booking was easy, did over the phone, however I requested a crib and high chair for our 6-month-old baby and we did receive an email confirmation confirming my request however when we... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 18, 2008

We booked into the Mandarin Oriental Miami for Easter weekend before leaving on a Royal Caribbean Cruise from the Port of Miami (a five or ten minute drive from the hotel). We took our five year old son. Every single aspect of our visit was perfect. The staff was kind and professional. They treated us very well. We participated in... More

Was this review helpful? Yes 3
Detroit, MI
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2008

We just returned from a fantasic weekend trip to the Mandarin Oriental-Miami. This was our best experience ever in a hotel. Service and attention to detail was the best we have ever experienced. From the time we droped our car with the valet on Brickel Key until we checked out, we were treated like VIPS. The room was wonderful. We... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mandarin Oriental, Miami? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • South beach(12)
  • Pool area(11)
  • Very nice(9)
  • Cafe sambal(4)
  • Rooms are spacious(3)

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Expedia, Tablet Hotels, Mandarin Oriental, Hotels.com, Despegar.com, TripOnline SA and Tingo so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental

1,140 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (528)
Dining (22)
Room/suite (96)
Pool/beach area (78)
View from room (71)
Hotel & grounds (99)
Bathroom (44)
Family/play areas (1)
Business center/function rooms (1)
Other (116)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (585)
Amenities (88)
Beach (38)
Biscayne Suite (90)
Deluxe Skyline Room (65)
Dinasty Suite (94)
Infinity Edge Pool (43)
Restaurants and Bars (116)
The Hotel (51)

Management photos: Courtesy of the property manager

All management photos (28)
Pool/beach area (4)
Hotel & grounds (4)
Business center/function rooms (1)
Bathroom (2)
View from room (1)
Dining (1)
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay