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Mandarin Oriental, Miami

5.0 of 5 500 Brickell Key Drive, Miami, FL 33131
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Mandarin Oriental, Miami
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Mandarin Oriental, Miami
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1,216 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mandarin Oriental, Miami
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Grand Cayman
Top Contributor
78 reviews 78 reviews
71 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed September 22, 2009

We had a very enjoyable stay at the Mandarin. Our room was upgraded upon arrival and the lobby was very welcoming. The bedroom was excellent - clean, spacious, lots of natural light, wonderful shower and bath etc. The spa was wonderfully relaxing and luxurious and I would recommend anyone to at least head for the sauna and chill out room!... More

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London
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 19, 2009

The Mandarin Oriental is a very impressive hotel. Our room was large with a huge bathroom. The standards of service were high and the hotel was very clean. The pool area has limited space but was perfect for relaxing in the sun. We were fortunate to see a dolphin swimming in Biscayne Bay several times as we laid by the... More

Was this review helpful? Yes 1
Atlanta
Top Contributor
73 reviews 73 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 15, 2009

We only stayed one night on our way through MIA, but really enjoyed the hotel. Service was excellent. Room was spacious and really well equipped. Pool was great. Zero to complain about. The Sun Fun & More rate is great value - $250 per night and includes breakfast ($65), valet parking ($30) and a 4pm check out - a steal... More

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Miami, Florida
Top Contributor
65 reviews 65 reviews
54 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed September 15, 2009

I had looked forward to my trip at this hotel. When I checked into my room they told me my room was not available. This was at the check in time. They told me they were "upgrading" me to a better room. The better room was right on top of the elevator. Additionally the room was hot. I turned the... More

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MiamiBest, Management at Mandarin Oriental, Miami, responded to this review

Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. As General Manager, I sincerely apologize that your stay with us was disappointing and did not meet your expectations. We strive to ensure that each and every one of our guest’s visits is an enjoyable one. I have researched the matter with our Manager on Duty who... More

Cardiff
1 review
5 of 5 stars Reviewed September 3, 2009

I stayed in the Mandarin for more of a stop over period of 4 days. It was in November and as it was Florida, the weather was great. The hotel is based on Brickell key looking into Miami, as you would imagine the hotel is very plush with exotic bars, resturants and a man made beach. On the Friday night... More

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New York, NY
Top Contributor
138 reviews 138 reviews
83 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed August 19, 2009

Stayed for a long weekend & had a wonderful time. The hotel is beautifully done (elegantly simple with an Asian twist) & the rooms are incredibly inviting. Had a room with a city view, which was perfect. You get a water view, as well as nightime skyline; loved sitting out on the nicely sized balcony (even in the August heat).... More

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Vancouver, British Columbia
Contributor
14 reviews 14 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 17, 2009

I stayed at the Mandarin Oriental Miami with my wife as the second of three legs to my honeymoon. The service from beginning to end, from the bellman to check in staff to room service staff were all amazing! The room service was great, awesome food and great service. The pool is of an average size, but has quite a... More

Was this review helpful? Yes 2
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 13, 2009

We chose the Mandarin Oriental for its reputation as one of the best hotels in Miami. We were, however, sadly dissapointed. The hotel did not live up to expectations. Whilst the service and food was good. The pool is tiny with only a few sun beds, there is no beach (unlike the pictures on the website which are incredibly misleading,... More

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MiamiBest, Management at Mandarin Oriental, Miami, responded to this review

Dear Guest, Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. We sincerely apologize that your visit did not meet your expectations and that you were disappointed with your stay at our hotel. Although, we are not located in the heart of South Beach, we pride ourselves on being a private island oasis away from the... More

Lansdowne, Virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 8, 2009

Spent three (3) nights at this hotel. Valet is flawless, as entrance is relatively small, so eye contact is easy. As one would expect, the lobby and common areas are Caribbean mixed with Asian flair. Very clean, crisp colors and sight lines—very relaxing. Check-in is sort of a scavenger hunt (to the left), but not ridiculously so. Rooms are the... More

Was this review helpful? Yes 1
Maribor
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2009

That was our first stay in Mandarin Oriental Hotel. We stayed for 10 days and during that time everything was great. The rooms are very comfortable and very well equipped ( LCD, Hi-Fi...). The room were cleaned twice a day so they ware very clean. Bathroom was clean so everything was as it should be. The stuff is very friendly... More

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Hotel Summarization (Beta)

What travelers say

  • South beach(12)
  • Pool area(11)
  • Very nice(9)
  • Cafe sambal(4)
  • Rooms are spacious(3)

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Expedia, Hotels.com, Tablet Hotels, TripOnline SA, Travelocity, Despegar.com, Otel and Tingo so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental

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