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Mandarin Oriental, Miami

5.0 of 5 500 Brickell Key Drive, Miami, FL 33131
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Complimentary Wifi
#8 of 129 Hotels in Miami
1,151 Reviews 4.5 of 5 stars
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Mandarin Oriental, Miami
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Mandarin Oriental, Miami
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1,151 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mandarin Oriental, Miami
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Boston
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed March 29, 2009

When my husband and I mentioned to my father that we were planning to stay at The Mandarin Oriental he assured us we'd have a lovely stay and said "Mandarin Oriental really knows how to run a hotel!" We couldn't agree more. From the moment we pulled into the driveway to the moment we left -- our stay was as... More

Was this review helpful? Yes 5
NYC
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2009

My boyfriend and I take a sweet random weekend get-away to Miami for particular no reason. He decides to go out with friends, I decide to stay in. I go downstairs to the small beach pool area to the small sand area. I am by myself, not a lot people down there. A staff member comes to me, and ask... More

Was this review helpful? Yes 1
MiamiBest, Manager at Mandarin Oriental, Miami, responded to this review

Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. We appreciate you taking the time out of your busy schedule to let us know about your stay. I sincerely apologize that your experience was not completely enjoyable due to the incident in the beach area. The beach is for the enjoyment of our hotel guests only,... More

orlando, Florida
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed March 26, 2009

Having stayed at the New York City mandarin oriental many times before we decided to give the miami mandarin a try. Everything was up to par as far as mandarin standards go, beautiful loby, modern romes with great electronics, wonderful views. Location was great, it is located on a small island off the main portion of maimi, the island is... More

Was this review helpful? Yes 1
Boston, MA
Top Contributor
66 reviews 66 reviews
43 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed March 23, 2009

My husband and I stayed in the Mandarin Oriental in Hawaii (before it changed hands) and loved the style and level of service there, so thought we would give Miami a chance. We were there for 3 nights. Room—We specifically asked for a room without a connecting door, was assured at check in that the room we were assigned didn’t... More

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georgia
1 review
5 of 5 stars Reviewed March 19, 2009

We just returned from a fantastic weekend trip to the Mandarin Oriental-Miami. This was our best experience ever in a hotel. Service and attention to detail was the best we have ever experienced. From the time we dropped our car with the valet on Brickel Key until we checked out, we were treated like VIPS. The room was wonderful.The view... More

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Miami
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 11, 2009

I visited this hotel and was turned away by security and staff. We were harassed. Worse hotel I have ever been to. Too much hype. If your not a celebrity, stay away because you will not be treated with the same respect.

Was this review helpful? Yes 1
MiamiBest, Manager at Mandarin Oriental, Miami, responded to this review

Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. We appreciate you taking the time out of your busy schedule to let us know about your stay. I sincerely apologize that your stay on this occasion was a disappointing one. We pride ourselves on extending the best quality of service to all of our guests and... More

fort lauderdale, fl
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 22, 2009

Just a great hotel. The design is gorgeous, if you enjoy asian styles this is for you. The housekeeping is at the top of hotel industry. The hotel is secluded enough to have total relaxation, yet a short drive from many great South Florida sites. Make sure you to visit the Spa, which provides complimentary facilities for guests, and Cafe... More

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West Palm Beach, FL
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 19, 2009

This is a very stylish modern hotel. The views are stunning! My husband and I went for my birthday. This is the second time we have stayed here. The first time was for our honeymoon. The hotel is perfect! The only neg comment I can make is that the rooms are a little pricey. Other than that, this place will... More

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Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 21, 2009

The Mandarin is by far the best hotel I have ever stayed at. We stayed the night before we went on a cruise for our honeymoon and it was wonderful. Valet was very attentive. Don't expect to open any door for yourself. The guest service desk was very informative. The concierge desk was wonderful. The room was great and they... More

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illinois
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 6, 2009

I stayed at the MO Miami a couple of years ago. At that time, I would say it was fantastic. Sadly, this trip did disappoint. The views of course are still spectacular, and the rooms are nice. The quality of the toiletries in the rooms fell dramatically, to the level one would expect at a Marriott rather than a $450... More

Was this review helpful? Yes 2
MiamiBest, Management at Mandarin Oriental, Miami, responded to this review

Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. We appreciate you taking the time out of your busy schedule to let us know about your stay. I sincerely apologize that your stay on this occasion was a disappointing one. Your comments are very important to us in addressing areas that need to be corrected. We... More

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Hotel Summarization (Beta)

What travelers say

  • South beach(12)
  • Pool area(11)
  • Very nice(9)
  • Cafe sambal(4)
  • Rooms are spacious(3)

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
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TripAdvisor is proud to partner with Expedia, Hotels.com, Mandarin Oriental, Venere, Tingo, Otel, Travelocity and getaroom.com so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental

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