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Mandarin Oriental, Miami

#4 of 112 Hotels in Miami
Certificate of Excellence
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500 Brickell Key Drive, Miami, FL 33131
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Mandarin Oriental, Miami
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1,458 Reviews from our TripAdvisor Community

Traveler rating
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    288
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    42
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213
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mandarin Oriental, Miami
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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 17, 2012 via mobile

High prices but I don't like the service although the rooms are nice the people working there aren't friendly I ate in the first floor in a nice restaurant nd the food was good The location is very convenient because is close to every place I will recommend this hotel for more business than family hotel be capsule o the... More 

Was this review helpful? Yes 2
Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 12, 2012

I left Miami 10 years ago and whenever I go back to this gorgeous town, I like to stay at this hotel because of its location, cleanliness, great service, and spacious rooms. The drawback is that the bathrooms can be quite dark, particularly for a business woman trying to put her make up on!

Was this review helpful? Yes 2
Naples, Florida
Top Contributor
56 reviews 56 reviews
19 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed September 8, 2012

From the moment you enter the Driveway up to the Hotel...your experience will be undoubtably the finest.The staff are very well trained,the facilities are in excellent condition,and the view from the rooms are spectacular .The pool areas,lobby,dining rooms and location,just off Brickell are top notch.The General Manager has trained all his staff,to the highest degree.My hat is off to you,... More 

Was this review helpful? Yes 2
Boca Raton, Florida
Top Contributor
98 reviews 98 reviews
81 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed September 3, 2012

The location is perfect because the hotel is a 5 minute taxi ride to Collins, Washington and the beaches. The cab ride anywhere from a hotel to dinner or drink reservations would be the same as if you stayed right in South Beach. The hotel is very classy and has nice everything. The pool area is perfect and set up... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2012

Stayed with my son for 4 nights at this Hotel. It's a great Hotel however not if you are on a vaccation. It is more of a buiness Hotel. Swimmingpool was closef due to maintenance however we were allowed to use a swimming pool in a close Hotel.

Was this review helpful? Yes 1
Cape Coral, Florida
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 30, 2012

The Mandarin Miami is an absolute oasis! The hotel is stunning and the service is superb! Every encounter that we had with staff members was warm, welcoming, efficient and refined. The experience exceeded my expectations! The food served in Cafe Sambal was excellant and the view was beautiful! Kudos to the Mandarin Oriental, Miami.

Was this review helpful? Yes 1
Eastern Virginia
Top Contributor
75 reviews 75 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 29, 2012

We had a family event at the Mandarin in Miami. The hotel is beautiful, as is the setting. The service was superb. My only complaint is that the location is somewhat set off from Midtown, MIMO, the design district and the other desirable Miami attractions. We had a car, and the valet was super responsive, so we were able to... More 

Was this review helpful? Yes 2
Gilbert, Arizona, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2012

One of the most beautiful hotels I've ever stayed in. The check in service was the best service I ever received. I got a free upgrade to an even more amazing one than what I booked. Not one thing I can complain about here except that I only got to stay one night!

Was this review helpful? Yes 1
Uetikon Am See
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 22, 2012

Each year before heading up north and after a 10hour flight, we like to stay at the Mandarin Oriental in Miami, where we feel our holidays really begin and our jet-lagged bodies and minds relax wonderfully. Truly "Mandarin-like", everything always turns out to our fullest satisfaction. Highly recommended for business or family trips.

Was this review helpful? Yes 1
Naples, Florida
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 21, 2012

From the moment we pulled up to the time we left, my wife and I were treated with absolute kindness. One 'so-so' waiter at breakfast could not over-ride the valets, front desk, waiter at Azul, housekeeping, etc.! We were upgraded to a wonderful room, great views and dinner at Azul was amazing. We are already trying to figure out when... More 

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Hotel Review Summarization

What travelers say

  • South beach(11)
  • Pool area(7)
  • Very nice(5)
  • Cafe sambal(4)
  • Rooms are spacious(3)
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1,225 photos of this hotel

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Beach (38)
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Biscayne Suite (90)
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Deluxe Skyline Room (65)
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Dinasty Suite (94)
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Infinity Edge Pool (43)
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Bathroom (2)
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View from room (1)
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