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Mandarin Oriental, Miami

5.0 of 5 500 Brickell Key Drive, Miami, FL 33131
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Mandarin Oriental, Miami
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Mandarin Oriental, Miami
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1,247 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mandarin Oriental, Miami
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 14, 2011 via mobile

This is a great hotel to stay in Miami. The best they have is the people that they work at the hotel.

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Heidelberg, Germany
13 reviews 13 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 14, 2011

Stayed at the mandarin Oriental for 3 nights in a deluxe Veranda Room. Room is very large, nicewith a huge bathroom and a beautiful Veranda overlooking downtown Miami and biscayne bay. Staff members all very friendly, good service at the Pool, very efficient valet parking. Small minus: the brickell key location. There is not much around there, except some restaurants... More 

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Key West, Florida
Top Contributor
51 reviews 51 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 12, 2011

When the Mandarin Oriental offered a special for Floridians, we traveled up the Keys for two nights and enjoyed the experience thoroughly. This is of course a world class hotel, so the service is superb and the standards high throughout. The summer special came with full breakfast and use of the 5-star spa--which meant access to their steam rooms and... More 

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Lisbon, Portugal
19 reviews 19 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2011

I've stayed at the Mandarin Oriental in Miami from the 6th to the 10th August. From check-in to check-out the experience was fantastic. The interior of the hotel is stunning with a beautiful decoration. The rooms are very big and very well decorated. My room was a deluxe room with a city skyline view. The view is very beautiful. The... More 

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New York, NY
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 11, 2011

Well, it's the Mandarin Oriental, so no complaints here! Top-notch service from the concierge, the waitstaff in the restaurant, the bartenders….it was a wonderful experience all around. I truly loved being situated on the bay, which afforded me a great venue to walk and feel secure about my surroundings, as so many others were involved in jogging, blading, walking with... More 

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San Diego, California
2 reviews
5 of 5 stars Reviewed August 10, 2011

We made our reservation last minute as we were driving down to Miami and they booked us a room even with all of our special requests (king bed, bay view, high floor). When we got there the room wasn't quite ready so the front desk guy walked us down to the pool bar where we were served complimentary cocktails until... More 

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Clermont, Florida
2 reviews
3 of 5 stars Reviewed August 5, 2011

We checked in the last night that the Barcelona soccer team were staying and were offended and screamed at by security. The hotel is beautiful on the inside but is a bit dated. We stayed in a suite with a bay view which was gorgeous as was the tub and shower. The staff was in a frenzy and distressed by... More 

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MOResponse, General Manager at Mandarin Oriental, Miami, responded to this review

Dear Guest, Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. We sincerely apologize that your visit did not meet your expectations. As the hotel underwent an extensive guest room renovation in 2010, your constructive comments are very important to us. In the first week of August we had a popular, European soccer team staying at... More 

Joshua Tree, California
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 4, 2011

We really enjoyed our stay at this elegantly beautiful, clean, spacious hotel, located in a quiet section of Miami, near the cruiseport. Most memorable were the sumptuous meals at Azul and Cafe Sambal and late-night drinks at the bar overlooking the bay. It was a "reach" for us, but worth every penny -- 3 days stay had the "rest &... More 

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Sao Paulo
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 1, 2011

The hotel is amazing. Great services from check in until you leave it. The rooms are quite nice, very clean and with stunning bay view. Staff of quite cordial and I do not have a single thing to complain about. I highly recommend for both work and leisure. A must stay!

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Miami, Florida
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2011

The view from the room is spectacular. The staff is extremely helpful. We were even given a bottle of water while we waited for our car! The lobby is beautifully decorated and it is very romantic to walk on the side of the hotel by the Intercoastal waterway at night. If you get tired from the stroll you can sit... More 

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Hotel Summarization (Beta)

What travelers say

  • South beach(12)
  • Pool area(11)
  • Very nice(9)
  • Cafe sambal(4)
  • Rooms are spacious(3)

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Tablet Hotels, Expedia, Hotels.com, Mandarin Oriental, TripOnline SA, Despegar.com and Tingo so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental
Hotel Style:
#3 Business Hotel in Miami
#5 Spa Hotel in Miami
#5 Luxury Hotel in Miami
#6 Romantic Hotel in Miami
#16 Family Hotel in Miami

1,165 photos of this hotel

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Room/suite (105)
View from room (85)
Dining (25)
Pool/beach area (84)
Hotel & grounds (107)
Bathroom (49)
Family/play areas (1)
Business center/function rooms (1)
Other (96)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (88)
Beach (38)
Biscayne Suite (90)
Deluxe Skyline Room (65)
Dinasty Suite (94)
Infinity Edge Pool (43)
Restaurants and Bars (116)
The Hotel (51)

Management photos: Courtesy of the property manager

All management photos (28)
Hotel & grounds (7)
Pool/beach area (5)
Dining (3)
Room/suite (4)
Business center/function rooms (1)
Bathroom (2)
View from room (1)
Other (5)
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