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Mandarin Oriental, Miami

5.0 of 5 500 Brickell Key Drive, Miami, FL 33131
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#8 of 129 hotels in Miami
1,128 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Mandarin Oriental, Miami
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Mandarin Oriental, Miami
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  • Reviews (1,128)
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1,128 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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There are newer reviews for Mandarin Oriental, Miami
See the most recent reviews
Amsterdam, The Netherlands
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is what one expects in a five star hotel. Everything in the hotel was of the highest quality. Rooms, Beds, Views, Food, Service, and every other detail one can think of. Highly recommended for those seeking excellence.

Was this review helpful? Yes 1
Huntsville, Alabama
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay at the Mandarin Oriental Miami was a truly exceptional experience! Right after we made our reservations on-line, we heard from Winny, a Guest Relations Coordinator, who graciously filled us in about the hotel, its amenities, the area, and offered her assistance to make our stay as enjoyable as possible. She arranged to have a complimentary fruit arrangement waiting... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment I pulled up in the car I knew this was a classy hotel. The staff are outstanding and so polite. the hotel is fabulous and the bay facing rooms all have large balconies facing across the bay. the view is spectacular particularly at night when all the high rise buildings are lit up. The room was beautiful... More

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West Hartford, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a great stay for work at this property and it was just great in every aspect of service, comfort and food quality. We would return in a flash...if someone else picked up the bill because it is outrageously pricy.

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Boynton Beach, Florida
1 review
5 of 5 stars Reviewed July 24, 2014

Wanted to getaway with my wife for a laid back R&R weekend and the Mandarin delivered. It is an elegant not over the top fine hotel. The service is A+, the lobby is inviting and rooms are perfect. They have their own private beach area that is quiet and beautiful looking over biscayne bay, great view. The pool area is... More

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1 review
5 of 5 stars Reviewed July 23, 2014

I brought my friends for lunch at La Mar Restaurant, I live in Miami for 10 years by far one of the best experience I had. Service was friendly, knowledgeable, professional and hospitable. Food was fantastic, presentation was impeccable! All staff was extremely friendly and courteous. I will definitely come back!!

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Dubai, United Arab Emirates
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

Their service and hospitality truly set them apart. I have traveled to luxury hotels extensively and can tell you this is one of the best hotels I've visited. They are very helpful without being suffocating. I'd especially like to recognize Greg at Valet and Paula at the concierge desk. They had us all impressed including my 5 year old niece.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

Our vacation at the Mandarin Oriental ,Miami could not been any more pleasant and amazing if it wasn't for the Pool and Bar Manager Nadia Milkova. Not only is she nice to chat with but she is also a true professional. She was always making sure we had comfy dry towels, umbrellas and that the wait crew was attending to... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 14, 2014

The sense of exclusivity expressed by other guests was not felt by us. Had read a lot of amazing things about Mandarin Oriental Miami, but was not completely satisfied when I finally reached here. The hotel is now 15 years old - it does not look unkept on the outside but when you enter your room you realise that certain... More

Was this review helpful? Yes 3
Highlands, New Jersey
Top Contributor
207 reviews 207 reviews
50 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed July 13, 2014

We visited a newly we'd couple who made the Mandrian their honeymoon spot. Service was outstanding from the parking lot attendants to the doormen to the concierge. When asked where was the ladies room in the lobby we were personally escorted to the facility. The views of the skyline and bay were phenomenal! Truly an oasis worthy of any stay... More

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Hotel Summarization (Beta)

What travelers say

  • South beach(12)
  • Pool area(11)
  • Very nice(9)
  • Cafe sambal(4)
  • Rooms are spacious(3)

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Mandarin Oriental, Tingo, Otel, Travelocity and getaroom.com so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental

884 photos of this hotel

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All traveler photos (521)
Pool/beach area (78)
View from room (71)
Hotel & grounds (98)
Room/suite (94)
Bathroom (44)
Family/play areas (1)
Dining (21)
Business center/function rooms (1)
Other (113)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (336)
Amenities (88)
Beach (38)
Infinity Edge Pool (43)
Restaurants and Bars (116)
The Hotel (51)

Management photos: Courtesy of the property manager

All management photos (28)
Pool/beach area (4)
Hotel & grounds (4)
Business center/function rooms (1)
Bathroom (2)
View from room (1)
Dining (1)
Other (15)
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Hotel Style
#3 Business Hotel in #6 Spa Hotel in #6 Luxury Hotel in #6 Romantic Hotel in #16 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include signature restaurants Azul and La Mar by Gaston Acurio, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more   less 
Number of rooms

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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