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All 129 Miami hotels

Mandarin Oriental, Miami

5.0 of 5 Hotel   |   500 Brickell Key Drive, Miami, FL 33131 (Downtown)
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Ranked #8 of 129 hotels in Miami
Certificate of Excellence 2014
A recent review
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1,128 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
Top Contributor
65 reviews 65 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location and the hotel itself are outstanding! But I guess my expectations were too high and not completely met. Found service to be very professional but distant and impersonal. Room is gorgeous and views are amazing. Breakfast display of great quality and variety, but very expensive. Being a hotelier myself, I left a small box of chocolates for the... More

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Linlithgow, United Kingdom
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a deluxe room with a balcony which due to the design of the hotel was more like a shelf. There was no room for a chair. Presumably there is one such room on every floor. That said, the room was fantastic - large and roomy. The bathroom had a separate wc, which was a nice touch. The maid... More

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Fort Lauderdale, Florida, United States
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

All-around the visit was a 5-star experience. The service was Impeccable and the luxuries in the room were many. We both felt this was better than our most recent visit at a Ritz-Carlton. We have been to most of the high luxury hotels in Florida and this may be our best experience. We look forward to coming back. Thank you!

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 5 nights on a girly break with a friend. I absolutely loved this hotel. The service is top notch, the hotel is clean, looked after the staff are very friendly and welcoming. It's in a beautiful location and the private beach really does make you feel like a movie star! Loved the friendly geckos who would... More

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Hannover, Germany
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved our stay at the Mandarin Oriental. Service was excellent. We especially enjoyed the turn-down service. The food at La Mar restaurant was terrific. The wait staff there was friendly and professional. Will return again.

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Toronto, Canada
Top Contributor
64 reviews 64 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been going to Miami for meetings regularly for the past 15 years or so and have to say, this is my favourite hotel -- I've stayed in many others (The Setai, Four Seasons, The Ritz etc) and we always come back to Brickell Key Warm, professional service, outstanding rooms, great food and I love the new lobby bar --... More

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Brighton, United Kingdom
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Charging for $15 for Wifi access for 24 hours!! Really? I could understand this if it were 1990. Great hotel otherwise. Rooms and staff are excellent and made our overnight stop great, but the wifi charge really is out-dated. Come on Mandarin, you are better than that!

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MOResponse, General Manager at Mandarin Oriental, Miami, responded to this review

Dear Guest, Thank you for your recent review on Trip Advisor. Your constructive comments are very important to us. I am happy to learn that overall you had an enjoyable experience at the hotel. I would like to mention that guests who book their reservations on mandarinoriental.com and create a profile will receive complimentary Internet access during their stay. This... More

New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I was disappointed in the hotel. Certainly does not live service and product wise to the Mandarin Orientals I am accustomed to. Their private beach is certainly an overstatement too. The location was very close to our office but next I'll look for another option.

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MOResponse, General Manager at Mandarin Oriental, Miami, responded to this review

Dear Guest, Thank you for your recent visit to Mandarin Oriental, Miami and for taking the time to share your experience on Trip Advisor. I sincerely apologize for the disappointing stay and would like to speak with you to inquire in detail what lapses in services you encountered to immediately correct the situation. I do hope to learn more of... More

Goiania, GO
Top Contributor
102 reviews 102 reviews
39 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was perfect for my expectations . Ihad the latin package that included valet and breakfast and never had a so great experience with zero faults like this . Room confortable with service twice a day . Cofee machine in the room and refigerator .My room had a great view of the bay . Breakfast was very good hading... More

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3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful stay delivered as expected. Great food and service is fantastic. Spa was marvelous. It's a treat given the price but at least they deliver. Only one suggestion to have coffee in lobby throughout the morning.

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Hotel Summarization (Beta)

What travelers say

  • South beach(12)
  • Pool area(11)
  • Very nice(9)
  • Cafe sambal(4)
  • Rooms are spacious(3)

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
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Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental

884 photos of this hotel

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Pool/beach area (78)
View from room (71)
Hotel & grounds (98)
Room/suite (94)
Bathroom (44)
Family/play areas (1)
Dining (21)
Business center/function rooms (1)
Other (113)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (336)
Amenities (88)
Beach (38)
Infinity Edge Pool (43)
Restaurants and Bars (116)
The Hotel (51)

Management photos: Courtesy of the property manager

All management photos (28)
Pool/beach area (4)
Hotel & grounds (4)
Business center/function rooms (1)
Bathroom (2)
View from room (1)
Dining (1)
Other (15)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Miami #6 Spa Hotel in Miami #6 Luxury Hotel in Miami #6 Romantic Hotel in Miami #16 Family Hotel in Miami
Hotel Class
Official Description (provided by the hotel)
Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include signature restaurants Azul and La Mar by Gaston Acurio, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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