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Mandarin Oriental, Miami

#4 of 113 Hotels in Miami
Certificate of Excellence
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500 Brickell Key Drive, Miami, FL 33131
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Mandarin Oriental, Miami
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1,541 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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Penfield, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for our honeymoon. The staff was absolutely five star and above. All encounters with hotel staff was met with their true desire to make sure the stay was perfect. The rooms were ultra clean and the entire property modern and well kept.

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Sao Paulo, SP
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Everithing was perfect!!! All the mandarin staff was extremely gentle and professional. They make you feel special. The restaurant La Mar has a delicious menu and a variety of excellent wines. A Must in the Mandarin is the SPA .... Great and relaxing experience. Beautiful views, awsome skyline!

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Frederick, Maryland
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Mandarin Oriental had amazing service. Every employee we passed genuinely welcomed us or showed interest in us as guests at their hotel. Everyone was also very helpful when we had questions about the area.The skyline view of Miami was breathtaking, especially at night. The infinity pool was also very nice with views of the skyline. The area is very... More 

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Milwaukee, Wisconsin
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything about this hotel is top notch. The setting, the architecture, the décor and the amenities. The attention to detail is obvious in the service, the maid service, the menu etc. The food is really good. Shockingly good for a hotel and the service matched the food. The workout room seemed to be an afterthought, but otherwise I would highly... More 

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Philadelphia, Pennsylvania
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family stayed here for a quick getaway. Not great for kids no club or activities for them, but hey liked the pool and the location. Service was excellent everyone very nice and accommodating. The doorman especially really made you feel welcome and engaged us all the time. Housekeeping was very good and responsive. The only issue I had was... More 

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Holyoke
5 of 5 stars Reviewed 6 days ago NEW

I had a wonderful stay at the Mandarin Oriental, everything about it was wonderful. The rooms, staff, things to do, friendliness, was above and beyond. This was my first time hopefully not the last time!

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Rayle
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the mandarin 9 yrs ago and thought it was so good then that we decided to stay there again this time round. The Hotel still had the same elegance and charisma that wowed us the first time. The hotel has maintained and in my opinion exceeded in providing the levels of service we experienced. The breakfast was wonderful... More 

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Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stopped here for 3 nights, the rooms are great, very comfortable beds. Amazing view from the rooms on the bay, a nice view to wake up to! I have tried the pool on my last day, and it was good, a little bit on the small size but i was able to find a place with the help of the... More 

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Clayton, Georgia
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay in Miami so we had a lot planned for the vacation. We quickly learned that no other restaurant or night club could compare with the service and quality at the Mandarin. Eric makes the best Mojitos in Miami. The staff poolside (Dianna, Jorge, and Stevie) went above and beyond to accommodate guests. The rooms are... More 

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West New York, New Jersey
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Great place to stay! Exceptional staff! Very professional, courteous and polite. They genuinely make sure your stay is great! Highly recommend this hotel to anyone! The Mandarin will be our new go to place when visiting Miami

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Hotel Review Summarization

What travelers say

  • South beach(11)
  • Pool area(7)
  • Very nice(5)
  • Cafe sambal(4)
  • Rooms are spacious(3)
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1,303 photos of this hotel

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Amenities (88)
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Beach (38)
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Biscayne Suite (90)
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Deluxe Skyline Room (65)
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Dinasty Suite (94)
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Infinity Edge Pool (43)
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Restaurants and Bars (116)
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The Hotel (51)

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Hotel & grounds (12)
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Room/suite (16)
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Bathroom (3)
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View from room (1)
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Other (11)
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