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Mandarin Oriental, Miami

5.0 of 5 500 Brickell Key Drive, Miami, FL 33131
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Certificate of Excellence 2014
Mandarin Oriental, Miami
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Mandarin Oriental, Miami
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1,286 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed today NEW

We stayed at the Mandarin Oriental Miami for 3 nights this month while attending a conference held there. The hotel is a beautiful property, very well maintained, in a great location on Biscayne Bay, with very friendly, attentive and accommodating staff. It is obvious when dealing with the staff that MO maintains a culture of delivering excellent customer service, and... More 

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Top Contributor
185 reviews 185 reviews
72 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I can't imagine a better experience in Miami. The setting is picture perfect. The staff is wonderful. The service is top notch. If you are looking for a truly memorable hotel experience in Miami, you'd be hard pressed to find a better hotel.

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Rockville, MD
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Brickell Key is a neat, private, quiet spot in the middle of one of the busiest. The Mandarin is the first property on the island and is nicely tucked away. You approach through an odd little driveway that opens into their courtyard... and see a couple of Rolls Royces, a Lamborghini, and other great cars lined up. 5-6 staff await... More 

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Robina, Australia
Top Contributor
80 reviews 80 reviews
49 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My son and I sadly only spent one night at this beautiful hotel after a cruise before flying home. I could not fault anything regarding our stay - from the moment we arrived until our departure, the staff went out of their way to assist us with a smile. Our room was ready on our early arrival which was an... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Third stay At the mandarin oriental hotel still magic the skyline view is amazing ask the room 1807 ! The terrace for breakfast is outstanding and buffet is just what you need to start your day Either business or leisure it is the right compromise !!

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Norfolk, Virginia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel enjoys a wonderful location and view in Miami. Brickell Key is an oasis within the city. The service at the hotel is excellent. We enjoyed excellent room service several times. The poolside view is beautiful. The turndown services were sporadic. The staff appeared to not know the number of people staying in the room- surprising given the usual... More 

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Fort Washington, Pennsylvania
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

5 nights with wife at beautiful hotel with great service. Unique property. On little island but can walk to downtown. Fun walking path around island. Service is world class. NO request is too extreme. Everyone friendly. Food out of this world. Beach, pool, bar, restaurants and close to everything...yet away from it all. Quiet and so close to the action.... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for a business conference. Small man made beach area. Very small pool, be prepared to sunbathe by people eating lunch. Very sizeable bedroom and a comfy bed. Bath with a shower head plus a separate shower cubicle. Gym is quite small but has everything you need for a good workout. Breakfast buffet is well stocked, but was the only... More 

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13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Over the years and in various countries/cities, I have spent time in hotels ranging from B&B to 5-star hotels, my experience in Mandarin Oriental, Miami is arguably the very best! Room 1019 gave me a lovely ambience and I just loved having my freshly brewed espresso at the balcony early in the morning as the sun rises. It is a... More 

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Hallandale Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I got married here in 2014 and returned in 2015 the staff was amazing from the check in staff,spa, MO Bar, La Mar. I would recommend this hotel to anyone that wants a get away in Miami with excellent service.

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Hotel Summarization (Beta)

What travelers say

  • South beach(12)
  • Pool area(11)
  • Very nice(9)
  • Cafe sambal(4)
  • Rooms are spacious(3)

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Tablet Hotels, Orbitz, Expedia, Hotels.com, Travelocity, Despegar.com, TripOnline SA and Tingo so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental
Hotel Style:
#3 Business Hotel in Miami
#5 Spa Hotel in Miami
#5 Luxury Hotel in Miami
#6 Romantic Hotel in Miami
#12 Family Hotel in Miami

1,185 photos of this hotel

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Pool/beach area (85)
Room/suite (111)
Bathroom (53)
View from room (88)
Hotel & grounds (112)
Dining (25)
Family/play areas (1)
Business center/function rooms (1)
Other (96)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (585)
Amenities (88)
Beach (38)
Biscayne Suite (90)
Deluxe Skyline Room (65)
Dinasty Suite (94)
Infinity Edge Pool (43)
Restaurants and Bars (116)
The Hotel (51)

Management photos: Courtesy of the property manager

All management photos (28)
Hotel & grounds (7)
Pool/beach area (5)
Dining (3)
Room/suite (4)
Business center/function rooms (1)
Bathroom (2)
View from room (1)
Other (5)
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