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Mandarin Oriental, Miami

#4 of 114 Hotels in Miami
Certificate of Excellence
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500 Brickell Key Drive, Miami, FL 33131
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Complimentary 3rd Night
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1 room 1 guest
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Mandarin Oriental, Miami
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1,617 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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Miami, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed today NEW

This hotel is really beautifull. People and staff are very nice in general. However their answer to my complain about bugs in the room was really poor and dissapointing. I got bitten by insects overnight all over my body. a security guard was sent to the room. He asked me to show him the bites. I show him my back... More 

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Huntington, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is nice with great views from the balcony of Downtown Miami and the bay. The service is excellent all the workers are very attentive. The only issue was we had a few problems with the room but one call to guest services and they fixed that. The spa is great Yolanda is awesome with facials and mani/pedi. You... More 

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

In Miami for two nights, I left a beach hotel in favor of the Mandarin Oriental. What a great idea! Clean, friendly and professional are aspects I value and appreciate in this hotel. I will certainly return!

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Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

its a good experience this hotel the location is amazing is beside brickell so you may walk everywhere the service of the hotel is amazing you arrived and they take care of you the only bad thing is they charge the internet.

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Oldsmar, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this wonderful hotel the night before a 17 night cruise in the Caribbean last November. The view from our balcony was amazing, overlooking the waterfront. The suite was spacious and very modern. The bathroom was large and contained a generous amount of amenities. Perfect way to start our vacation! Looking forward to another stay!

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RT
1 review
5 of 5 stars Reviewed 2 days ago NEW

I am not used to comment on the Hotels where I stayed, but its is more than fair to write some words on the Mandarin Oriental Miami Hotel: Stay there for 4 days with my family (wife and 2 pre-teenager daughters) in a combination of business and holidays trip, and it was simply espectacular. The service, the environment, the decoration,... More 

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Miami
1 review
5 of 5 stars Reviewed 2 days ago NEW

Mandarin Oriental Miami wins again! Excellent stay and Winny Whitted in Guest Relations is the true definition of luxury service. It was a pleasure staying at this precious gem in Brickell Key & we will most certainly be back.

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Madrid, Spain
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

It is an extraordinary hotel, the quality of its services and staff treatment is excellent. The food at the new restaurant La Mar is very good.The room is very well laid out, with everything you need, the space is adequate and the very large bathroom.

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Atlanta, GA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed from Aug 20-23 with my husband. We are not new to Mandarin Oriental so we were surprised that this property is a bit outdated. Breakfast service was excellent each day. Issues: 1) every evening that we returned to our room, the key card was not working. (We only used one at a time, so no the card left in... More 

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Fort Lauderdale, Florida
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Looks like this hotel has not been freshened up in quite some time, The carpeting in the room was filthy. the grout in the bathroom shower was green and black. Overall very icky room with a nice view.

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Hotel Review Summarization

What travelers say

  • South beach(11)
  • Pool area(7)
  • Very nice(5)
  • Cafe sambal(4)
  • Rooms are spacious(3)
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1,336 photos of this hotel

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Amenities (88)
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Beach (38)
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Biscayne Suite (90)
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Deluxe Skyline Room (65)
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Dinasty Suite (94)
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Infinity Edge Pool (43)
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Restaurants and Bars (116)
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The Hotel (51)

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Hotel & grounds (12)
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Bathroom (3)
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View from room (1)
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Other (11)
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