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Mandarin Oriental, Miami

#4 of 113 Hotels in Miami
Certificate of Excellence
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500 Brickell Key Drive, Miami, FL 33131
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Complimentary 3rd Night
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Mandarin Oriental, Miami
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1,504 Reviews from our TripAdvisor Community

Traveler rating
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    291
    115
    47
    42
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218
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Good experience really liked the special attention a received by the entire staff. The place was spotless. The rooms were incredible with views that are breathtaking. I will be going back to this place soon. Very impressive.

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San Juan, Puerto Rico
5 of 5 stars Reviewed 2 days ago NEW

The hotel is perfectly located and beautiful. Our room had a magnificent view and we enjoyed the balcony. Rooms are welcoming. WiFi. Service could be improved and also the TV programming. At our arrival we were received by Guest Service Agent Emin Aygun. He make sure that our stay was perfect. All. The staff was excellent.

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Plantation
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Beautifully situated overlooking Bisacyne Bay, the Mandarin is the epitome of fine living! Don't miss the spa and the opportunity to try the hydra facial! Fine dining, wonderful poolside service, and a beachy oasis overlooking the Bay await! Book your next trip now and you won't regret it!

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Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

You kinda can tell when people provide good service for just a tip or when it's actually a part of the culture of the hotel. Everyone is very friendly and helpful. We were able to get a deal for 3rd night free and upgraded the room. The room had a large outdoor balcony with beach chairs overlooking the water. The... More 

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New York
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel location is a perfect match for combining business and leisure. You are on your island but next to Miami downtown. The private beach is small but after a long business day just right to lay down and enjoy a drink in the Sunset

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Bonita Springs, Florida
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We have stayed at all the MO's in America (including San Francisco). This one used to be my favorite until this past trip. Check in was ok but we never received tea when they offered us some. Small issue but it just proves they are forgetting to pay attention to detail. The room was clean by housekeeping but it looked... More 

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Centerport
1 review
5 of 5 stars Reviewed 5 days ago NEW

Last minute vacation. We enjoyed our stay at the Mandarin Oriental Miami. Great location close enough to SoBe for fun but far enough for relaxation. The hotel staff were welcoming and accommodating. Facilities and amenities were on par with other luxury hotels. Spa was fantastic and fitness center was probably the best equipped I've seen. Pool and beach service was... More 

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San Juan, Puerto Rico
Level Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been visiting this hotel every year for nearly a decade. The moment you step inside, it smells and feels like you have walked inside a Spa. The service is outstanding yet with Asian formalities. The rooms are ample and lavish. The room service food is always outstanding. The Azul restaurant is a definitive must in Miami. Outstanding hotel... More 

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İSTANBUL (AVR)
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel's facilities are very modern and reflects the Asian hospitality at every touch. Although there is no direct sea connection private beach is very relaxing. The staff is very friendly and professional.

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

I stayed at the Mandarin Oriental hotel in Miami June 23 and 24, 2015 for a short business trip. I have stayed at this hotel many times. I am still amazed at the laser focus on customer service, the professional, yet friendly staff and their attention to every detail. Each time I return, I am made to feel completely at... More 

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Hotel Review Summarization

What travelers say

  • South beach(11)
  • Pool area(7)
  • Very nice(5)
  • Cafe sambal(4)
  • Rooms are spacious(3)
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1,275 photos of this hotel

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Hotel & grounds (117)
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Room/suite (122)
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Bathroom (54)
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Amenities (88)
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Beach (38)
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Biscayne Suite (90)
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Deluxe Skyline Room (65)
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Dinasty Suite (94)
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Infinity Edge Pool (43)
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Restaurants and Bars (116)
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The Hotel (51)

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Hotel & grounds (12)
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Room/suite (16)
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Dining (6)
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Business center/function rooms (2)
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Bathroom (3)
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View from room (1)
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Other (11)
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