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Extended Stay America - Miami - Brickell - Port of Miami

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298 SW 15th Street, Miami, FL 33129
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1 room 1 adult
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Extended Stay America - Miami - Brickell - Port of Miami
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76 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Miami - Brickell - Port of Miami
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1 review
4 of 5 stars Reviewed November 9, 2015 via mobile

Everything worked fine for me. Clean room and front desk boy Eberth was great. He helped with everything kindly. Gracias Eberth! The location is great. And yes they charge for parking, but in Brickell Miami almost every parking lot charges you. Overall, a very nice quiet and clean hotel

Helpful?
Thank Anna M
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. It's great to read that you enjoyed our convenient location and that our staff provided you with exceptional customer service. I’m thrilled we were able to accommodate your needs with a home away from home experience. The staff and I would like to thank you again for... More 

Orlando, Florida
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 9, 2015

My wife and I traveled to Miami for the IHeart Latin fiesta. The rate was perfect at $79 thru Hotwire. We were a little scared at first from reading other revues regarding roaches and graffiti on the property. However upon our arrival it was no graffiti . We drove around the whole property and there was nothing on the exterior... More 

Helpful?
Thank QuincyB
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. It's great to read that you enjoyed our convenient location and that we were able to exceed your expectations. I'm also happy to hear that you enjoyed the friendly service provided by our staff. Once more, thank you for posting your review. We look forward to having... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 9, 2015

I woke up this morning 2nd day into my 5 day stay and there were Roaches all in the kitchen area. not big outside roaches I'm talking real we dont clean right roaches. they were in the bathroom and in the cabinets. I was so shocked i told the staff and they are supposed to be moving rooms. i had... More 

Helpful?
1 Thank Reggieakarico
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the cleanliness issues you experienced. In response to your comments, I am working with our housekeeping staff and outside vendor to eliminate the mentioned cleanliness issues to ensure your experience is not repeated. If you would like to discuss this further, please do... More 

Carrboro, North Carolina
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 24, 2015

Found the room on Hotwire. Nice room. Somewhat hard to find, as it's on the corner and the sign for the hotel is on one side, but the entrance is somewhat hidden on the other side of the building. There were a few somewhat loud people in the lobby, but overall, it was a nice stay -- the bed was... More 

Helpful?
1 Thank christinnc
Amarillo, Texas
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 9, 2015 via mobile

We came to Miami the day before our cruise and booked the room 45 minutes prior to actually arriving. The staff were very friendly and helpful on the phone. Once we arrived we felt very comfortable. We paid with cash, so we had to give a $100 deposit, but got it back the next morning upon checkout. Room was VERY... More 

Helpful?
1 Thank Amanda_Haney
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. It's great to read that you enjoyed our convenient location. I'm also happy to hear that you enjoy the friendly service provided by the staff. We are so proud to know that you would recommend our hotel to families and business travelers. Thank you again for your... More 

Orlando, Florida
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 1, 2015

We wanted a hotel for one night close to the Port ofvMiami. We didn't know what to expect but the hotel is really nice. The room was very big nicely updated andcwe had a view of the city from our 6th fl room. What I did not like is that this is a suite but there was nothing as far... More 

Helpful?
Thank Danjolo
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our amenities were not to your expectations. Still, I am glad to read that you had a positive stay overall and enjoyed our spacious rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming... More 

2 reviews
4 of 5 stars Reviewed July 24, 2015 via mobile

The room was comfortable, specially with the kitchen and fridge facilities. Also dishes and cutterly were provided. The staff was really friendly, helping with my questions, not only about the hotel but how to move arround Miami. I would definitely stay here when I come back to Miami.

Helpful?
Thank David A
Miami, Florida
1 review
5 of 5 stars Reviewed June 2, 2015

Excellent management and accommodation. My experience has been that the better the management , the better the comfort level of guests. The impact of good management on the rest of the staff cannot be overlooked.

Helpful?
Thank lawrence A
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. It's great to read that you enjoyed our convenient location. I'm also happy to hear that you enjoy the friendly service provided by the staff. We are so proud to know that you would recommend our hotel to families and business travelers. Thank you again for your... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 14, 2015 via mobile

Great location, across from a Walgreens. That's about it. The rest: cops, weed smokers, and what apparently was a drug dealing situation outside the parking lot. Scary. The staff is really there just to cash a check...they could care-less about what is going on or the safety of their guests. I really don't know if this is an actual hotel... More 

Helpful?
3 Thank ManuelOrdaz
Miami, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 11, 2015

Wow, talk about poor property maintenance and up keep. This place looks like a motel in the worst of neighborhoods. Look at the attached photos. This is the motel's unkept property. The sidewalks are unpassable and graffiti everywhere. Makes you wonder if you are safe to go out at night. I did not feel comfortable walking around outside after I... More 

Helpful?
6 Thank R C
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