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Extended Stay America - Miami - Brickell - Port of Miami

2.5 of 5
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298 SW 15th Street, Miami, FL 33129
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Extended Stay America - Miami - Brickell - Port of Miami
Best prices for: 1 room 1 guest
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Ranked #70 of 112 Hotels in Miami
A recent review
5 of 5 stars reviewed 3 weeks ago
Gladys K
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50 reviews from our community

Traveler rating
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    13
    6
    6
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6
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Great location, across from a Walgreens. That's about it. The rest: cops, weed smokers, and what apparently was a drug dealing situation outside the parking lot. Scary. The staff is really there just to cash a check...they could care-less about what is going on or the safety of their guests. I really don't know if this is an actual hotel... More 

Was this review helpful? Yes 2
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Wow, talk about poor property maintenance and up keep. This place looks like a motel in the worst of neighborhoods. Look at the attached photos. This is the motel's unkept property. The sidewalks are unpassable and graffiti everywhere. Makes you wonder if you are safe to go out at night. I did not feel comfortable walking around outside after I... More 

Was this review helpful? Yes 2

Travelers are raving about these Miami hotels

1 review
5 of 5 stars Reviewed 3 weeks ago

I been staying for more than two years at this hotel and it feels like my 2 home .All the staff are great starting from the manager Oscar but my favorite employee is Adrian .None of the 5 stars hotel would have treat me as they treat me at this hotel . The location is great .there is restuarants with... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. It's great to read that you enjoyed our convenient location. I'm also happy to hear that you enjoyed the friendly service provided by our staff. Thank you again for your positive review. We look forward to seeing you again, should your travels bring you back to our... More 

Miami, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2015

Fridge: broken air conditioner: broken toilet: broken management/staff: unhelpful stove: broken we had to practically fight the housekeeping to get clean towels and dishrags, even after we had to use ours to mop up the dirty water from the leaking toilet! old, musty, rundown - avoid if you can!!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the level of customer service you received and for maintenance issues in your room. In response to your comments, I will meet with the staff to review our cleaning procedures and maintenance policies to ensure your experience is not repeated. If you would... More 

Atlanta
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 14, 2015

We were looking for a location near downtown since I have not seen this part of Miami before. This hotel was decent for a few nights stay. They were gonna charge for parking :/ but since I was a guest of the week those fees were waived. (Really?) Across the street from a Walgreens, and the breakfast was subpar. We... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

I recently received a copy of your review of our property. Please accept our apologies that we did not exceed your expectations. Still, I am glad to read that our location was convenient for your needs and that you were pleased with your accommodations. Once more, thank you for posting your review. We look forward to having you visit with... More 

Grand Cayman
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 28, 2015

I had to be in Miami for surgery and, as I live in the Caribbean, I had to spend nearly three weeks in a hotel before and afterwards. We chose this place as it seemed to offer what we needed - cooking facilities, free wifi, a walk to amenities and a clean hotel experience. There was also an issue with... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay with us did not meet your expectations. To uphold our company’s high standards, we will continue to strive to provide each guest with a clean and comfortable room with... More 

Golden, Colorado
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 19, 2015

have stayed here twice. both times while attending the Miami Boat Show (Feb each year). the cost is great in comparison to other locations near the show. places less expensive are _really_ bad. room clean, kitchen functional (though you now need to ask for cooking utensils), 2/3rd a block for a Publix for food shopping. staff is nice. cat friendly!... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. It's great to read that you enjoyed our convenient location. I'm also happy to hear that our staff provided you with friendly service. We are thrilled that we were able to accommodate your needs with a comfortable stay at a great value. Thank you again for your... More 

Senior Contributor
37 reviews 37 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

I stayed here for 3 nights. The location is good for the business district, which is about 15mins walk. South Beach is about 20mins in a cab (c$25 fare), not sure about Downtown. The hotel is ok but very basic. In the rooms there is a small kitchenette but you have to order or take your own utensils. There's no... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay with us did not meet your expectations. To uphold our company’s high standards, we will continue to strive to provide each guest with a clean and comfortable room with great customer... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2015

We fly the 27 of january and stay till the 3 feb 2 weeks. The rooms was very nice. Minets to walk to walgreens and also publix. Easy to be with the train and go the places you need to go 10 min walking to the train stacion is fantastic. A hotel like this and with a small kichen was... More 

Was this review helpful? Yes 2
Miami Beach
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 13, 2015

Run! Don't even consider this place. There was white crud all over the room "chair," the bathroom mirror had toothpaste splatter, the pillow cases were dirty, and there was hair in the bed. In other words the room was not cleaned and hotel staff were willing to sell the room as a clean room. My mother and I were horrified.... More 

Was this review helpful? Yes 1
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