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All 129 Miami hotels

Extended Stay America - Miami - Brickell - Port of Miami

2.5 of 5 Hotel   |   298 SW 15th Street, Miami, FL 33129 (Coral Way)
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Ranked #75 of 129 Hotels in Miami
A recent review
3 of 5 stars reviewed 2 weeks ago
Tere0053 Long Island City, New York
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117 reviews from our community

Traveler rating
    24
    43
    27
    13
    10
See reviews for
22
24
17
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Long Island City, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Miami traffic is a nightmare and parking is at a premium and expensive. I wanted a clean, budget friendly, well localized hotel where parking would be easy and I would not have to pay an exorbitant amount for it. I also wanted to be close to Downtown Miami, Brickell Ave. and close to I-95. This hotel met all of my... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 15, 2014

I have stayed multiple times at this hotel. There is nothing to complain about; close to the city, close to public transportation, close to many major consulates or embassies from all over the world. Very convenient, you can walk to the 24/7 Walgreen or to the bank. The staffs are friendlies , don't even ask you for a credit card,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. It's great to read that you enjoyed our convenient location. I'm also happy to hear that you enjoy the friendly service provided by the staff. We are so proud to know that you would recommend our hotel to families and business travelers. Thank you again for your... More

1 review
2 of 5 stars Reviewed July 31, 2014

Upon checking in I notice the toilet didn't have a seat on it. I told the front desk about it she said they ordered one and it would be in on Monday. Too tired from traveling to be bothered I went to home depot and bought and installed one myself!

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Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described with the toilet seat is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will make sure to have our rooms thoroughly inspected by our maintenance staff to make sure your experience... More

Parras de la Fuente, Mexico
1 review
1 of 5 stars Reviewed June 28, 2014

This hotel is for more than a week, but I found out the day after my first night. They clean the room one time a week. I understand why the room has a smell of soy sauce. Imagine a Chinese restaurant.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize that your room had an odor, and that our housekeeping policy did not meet your expectations. To prevent this from happening again, my team is working to review our cleanliness and inspection standards to counteract odors. I really appreciate you bringing this to our attention. I... More

Charlottesville, Virginia
1 review
3 of 5 stars Reviewed June 24, 2014

Customer service not great when certain people were working. Staff ill informed. You will get six different answers from six different staff of the same question. Rooms were clean and cozy. Breakfast was pathetic. It was a snack of granola bars and muffins. Overall if you can get a discounted priced room its a good deal- I wouldn't pay full... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. We are glad to know that you were satisfied with the cleanliness and comfort of your room; however, please accept our apologies that our front staff provided you with conflicting information. I will be meeting with my entire staff to review our policies and procedures to ensure... More

Orlando
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014 via mobile

I had a short one day stay because I was going on a cruise the next day. The hotel was conveniently located, close to restaurants and bars. The next day it took the taxi driver 10 minutes to the port.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for your kind review of our property. I am glad to read that you were pleased with the location of the hotel and that it was of such convenience to you. The staff and I would like to thank you again for posting your review, and we hope you enjoyed your cruise. We look forward to welcoming you... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 10, 2014

I normally like extended stay america hotels having stayed at them in Atlanta, however this location disappointed both my boyfriend and I. The "grab and go breakfast is a poor excuse without any variety. So for those who are lactose intolerant or allergic to caffeine don't waste your time. Don't expect much service, the attendants would rather you just leave... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

"Thank you for taking the time to write a review of your stay. I am so disappointed to read that you received such poor service from my staff. As this hotel's manager, I will be meeting with my entire team to review customer service standards to ensure that your experience is not repeated. As well, I regret to read that... More

Auckland
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 6, 2014

I stayed here for two nights at the end of my Florida trip. Brickell seemed like a fairly safe area. There was a Walmart across the road, and a Publix supermarket behind that which were both handy for supplies if staying a while. I didn't really use the kitchen apart from the fridge for drinks. Check-in was quick and easy... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you so much for posting a review of our property. It's great to hear that the location of our hotel and the amenities we provide were of such convenience to you and that the service provided by our staff was to your satisfaction. Thank you again for sharing your comments with us. We look forward to hosting you again... More

Oranjestad, Aruba
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

I stayed here in January 2014 with my brother for almost 2 weeks. When we got there we waited for a room because we arrived early from the Airport. Everyone who ever worked at the Front Desk was amazing. Very friendly and helped a lot. Room was really clean, nice and spacious. You can help yourself with breakfast in the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you so much for posting a review of our property. I am so pleased to read that you received such excellent service from my staff and that our location was so convenient for you. Still, I am very sorry for the service you received from one of our shuttle drivers. I will be meeting with them to ensure that... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 1, 2014

I booked 2 nights with this hotel as I was traveling from Georgia for a mini vacation with my wife. Upon arriving, check-in took quite some time and I was not acknowledged. Staff was pessimistic and not very friendly for my expectations. The front desk girl by the name of Janelcy was extremely rude and unprofessional. There is a lack... More

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Miami - Brickell - Port of Miami

Address: 298 SW 15th Street, Miami, FL 33129
Phone Number:
Location: United States > Florida > Miami > Coral Way
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Miami - Brickell - Port of Miami 2.5*
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Also Known As:
Extended Stayamerica Miami - Brickell - Port Of Miami Hotel Miami
Extended Stay America Miami
Extended Stay Miami
Miami Extended Stay

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