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All 129 Miami hotels

Courtyard Miami Coconut Grove

3.5 of 5 Hotel   |   2649 South Bayshore Drive, Miami, FL 33133 (Coconut Grove)
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Ranked #70 of 129 Hotels in Miami
A recent review
4 of 5 stars reviewed 4 weeks ago
jnenc Wilson, North Carolina
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277 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baltimore, Maryland
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Had a business conference at this hotel and although the location is great the facilities and service disappoint. Over 15 minute wait for a breakfast at the bistro. My room was NYC sized and very tiny. Nice view and easy walk to the marina. Valet only parking at 25+/night. I really hope there is a better option in the area.... More

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Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Poolpnd, I wanted to take this opportunity to Thank you for posting your rating and comments regarding your recent stay here with us at the Courtyard Coconut Grove. I sincerely appreciate the feedback which you have provided me with and sincerely appologize for the inconvenience which we caused you. I will be sure to share your comments with my... More

Wilson, North Carolina
Top Contributor
151 reviews 151 reviews
24 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just stayed at CM in "The Grove" (as locals call if) and was surprised. Courtyards are pretty consistent with no flash, but this was an exception. Nice location on Biscayne Dr. right across from the Bay. We got an upgrade to a suit, which had a huge sleeping area and a separate large sitting area with a sleeper sofa. Nice... More

Was this review helpful? Yes 1
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Mr. Jnenc, I would like to take this opportunity to Thank you for posting your rating of your recent stay here with us at the Courtyard Coconut Grove. My team and I are happy to see that you enjoyed your stay. We look forward to your return. Sincerely, Walter A. Assistant General Manager More

Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 9, 2014

This was my second time staying at this property and it just wasn't great! It went from ok to just bad! I will however say that Manny who checked us in was awesome. A warm welcome makes a huge difference! Most of the Front Desk agents I encountered were rather cold. As a hospitality professional I was rather disturbed by... More

Was this review helpful? Yes 2
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Sally G. I wanted to take this opportunity to Thank You for posting your rating regarding your most recent stay with us here at the Courtyard Coconut Grove. I sincerely appreciate the invaluable feedback which you have provided me with. I will be sure to share your comments with my team. I apologize for any inconvenience which we may... More

San Juan, Puerto Rico
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 6, 2014 via mobile

Terrible room size, not to mention how incredible small the bathroom is..."Honey they shrunked the bathroom" Elevators sucks. Management has the same happiness as aircraft accident. If you book thru expedia, travelocity, orbitz, etc for sure you are getting the worst possible room. Be aware.

Was this review helpful? Yes 1
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Thank you for taking the time to share your feedback. We hope you will visit us in the Grove again so we can provide a more positive experience for you. More

Nashville, Tennessee
Top Contributor
97 reviews 97 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed September 29, 2014 via mobile

We have stayed at this hotel previously for University of Miami Reunions. The location is convenient but not worth the headaches of this hotel. I think management here is to blame for the problems. We had a bus, literally a bus, unload in front of us. So when we were checking in, there were 2 agents at the desk and... More

Was this review helpful? Yes 1
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Thank you for taking the time to share your feedback. We are currently going through an elevator modernization project, which does require us to close one elevator at a time. We do thank you for your patience during your stay and hope you will be able to return so we can provide a more positive experience for you. More

Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 22, 2014

Had reserved Dadeland Marriott (for proximity to family), but elected to stay at Courtyard. Reserved online and called hotel for a room with a view. Lucia blocked a room for us with a marvelous view of Biscayne Bay. Hotel charges $24/day for valet parking and while you have no other choices except street metered parking, they share none of the... More

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Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Thank you for sharing your experiences. We appreciate your patience as we modernize our elevators and hope you will be able to visit us again soon to see the final product. More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 22, 2014

Recently stayed for 2 nights and was super disappointed. Every staff member I came in contact with acted as though they had better things to do then serve their customers. Started with the bored unconcerned desk clerk then had to wait entirely too long for an elevator and once it arrived it was full of employees who didn't have the... More

Was this review helpful? Yes 1
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Thank you for taking the time to share your feedback. I will share your comments with the staff and hope you will give us the opportunity to provide a better experience. More

Top Contributor
57 reviews 57 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 16, 2014

The wife and I stayed 3 nights. Across the street (walking distance) is a Chart House restaurant, Scotty's bar & grill, and high end market similar to Central Market. Our room was nice, but did have a "wet, moist feel" due to the humidity. Our patio overlooked the pool which was for the most part unused. Staff was friendly.

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Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Thank you for sharing. We are fortunate to have great restaurants and shops just across the street! More

Tallahassee
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2014

I stayed here a few times when it was a Doubletree and recently returned under the new name brand. Then and now, it is one of the best priced hotels in the area. Great location, and many rooms have balconies with tremendous views of Biscayne Bay, Miami and Coral Gables. Service was excellent, but the hotel at times is showing... More

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Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Thank you for sharing your feedback. We are glad you enjoyed your stay! More

Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2014

Best customer service . From the managers to the employees. Loved the comfy bed. Could use some renovation touches. And for tourists looking to be close to the beach action this is not the place, this is not miami beach. This place is close to nice restaurants, mall and greet scenery like trees.

Was this review helpful? Yes 1
Thomas L, Manager at Courtyard Miami Coconut Grove, responded to this review

Thank you for sharing your comments! Our staff takes pride in delivering personal customer service to all of our guests. We are glad you enjoyed your stay and hope to see you back very soon. More

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Additional Information about Courtyard Miami Coconut Grove

Address: 2649 South Bayshore Drive, Miami, FL 33133
Location: United States > Florida > Miami > Coconut Grove , South Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Miami Coconut Grove 3.5*
Number of rooms: 196
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Also Known As:
Courtyard Miami Coconut Grove Hotel Miami
Doubletree Coconut Grove
Doubletree Miami Beach
Miami Doubletree

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