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Courtyard Miami Coconut Grove

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2649 South Bayshore Drive, Miami, FL 33133
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Courtyard Miami Coconut Grove
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Worth, Florida
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

As a Platinum for Life Marriott member I have to say this hotel provided some of the best customer service I have experienced in my many years of Marriott stays. Starting with Manny who assisted in my reservation, Celoe greeting us and handling our check in and Chaquavia on our departure, all provided exceptional customer service acknowledging me by name... More 

Was this review helpful? Yes
Walter A, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Mr. Mark W., Thank you for your kind words regarding some of my team members. We are delighted to see that you had an enjoyable stay here with us. I will be sure to share with Manny and Coelo your kind words during our daily stand up meetings, as this will inspire them to continue to deliver outstanding service.... More 

Naples, Florida
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As a Marriott gold member, we stay at their properties from Courtyard to J W Marriott. All Courtyards from coast to coast are clean and comfortable. This Courtyard is no exception. EVERY Courtyard offers at the very least complimentary coffee, EXCEPT this one. You have to purchase a lukewarm cup with floating coffee grounds from the Starbucks kiosk. There is... More 

Was this review helpful? Yes
Walter A, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Paul A. I want to thank you for posting your rating and comments regarding your recent stay with us. Please accept my sincere apology for the inconvenience which we caused you. The Courtyard Brand is switching over to the bistro concept witch no longer offers the complimentary breakfast, but we do offer in room complimentary coffee for your liking.... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We got a great price on Priceline, when we got in our room was a king and extreamly small. I wasn't mad because that's all I would expect for what we paid. We went ahead and asked the front desk if there were any available double rooms because we were traveling with 2 children. they gave us a bigger room... More 

Was this review helpful? Yes
Walter A, Front Office Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Paul A. I want to thank you for posting your rating and comments regarding your recent stay with us.we take pride knowing we made a guest happy, I will be sure to share your comments with my team as we strive to continue to improve the overall hotel experience. Sincerely, Corey J. More 

Orlando, Florida
Level Contributor
120 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Courtyard is a bit different in that it is more of a "city" hotel than most Courtyards. However, the amenities are exactly the same as far as the restaurant, cleanliness, service, etc. There are tennis courts here, and tables outside for eating. The location is great because it's about a block away from the Coconut Grove area with shops... More 

Was this review helpful? Yes
Walter A, Front Office Manager at Courtyard Miami Coconut Grove, responded to this review

Dear kakidu . I want to thank you for posting your rating and comments regarding your recent stay with us. I will be sure to share your comments with my team as we strive to continue to improve the overall hotel experience. Sincerely, Corey J More 

Nashville, Tennessee
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've had 3 stays here. The staff has been excellent, but the rooms only average. Elevator work made going/coming time consuming during one stay. The furniture in my suite was cheaper and older than a Courtyard in a nice area should allow. Sharpen up this hotel and charge me a few more bucks and I'll be happier.

Was this review helpful? Yes
Walter A, Front Office Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Rocky E, Thank you for posting your rating and comments regarding your recent stay here with us. Please accept my sincere apology as I see by your comments and rating we have some opportunities. I sincerely appreciate your feedback and will be sure to share your comments with my team as we continue to strive to improve the overall... More 

Findlay, Ohio
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stay here because it has good access to University of Miami and Coconut Grove. Rooms are small and dated. Air conditioning not the greatest. Staff is outstanding though. Resort is clean. Good valet parking. ($30/night)

Was this review helpful? Yes
Walter A, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear JBhio340, Thank you for your kind words regarding my team members, I will be sure to share your comments during our daily huddles as this will inspire them to continue to deliver great service. I will also be sure to share your comments regarding the hotel to the appropriate departments so as we may continue to strive to improve... More 

Reading, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 20, 2015

Stayed here on a recent business trip. Overall disappointed because of the actual room itself (Otherwise hotel is fine). The hotel is in a good location by the sea, the staff were polite and friendly, no issues with service etc. The rooms are tired, dated, furniture and fittings are not particularly nice and there was an unpleasant musty smell. Basically... More 

Was this review helpful? Yes
Walter A, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Mr. Paul-ps01, Please accept my sincere apology for your poor experience here at our hotel. My team and I strive to insure every guest leaves satisfied and we fell short with your stay. I appreciate you providing me with this invaluable feedback and appreciate your kind words regarding my team. I will be sure to share your comments with... More 

Germantown, Tennessee
Level Contributor
215 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed May 3, 2015

My wife and I chose to stay here for one night (13 Dec 2014) as we had just returned to the USA from using a timeshare week in St. Maarten and wanted a nice place in Coconut Grove. This hotel is ideally located in a gorgeous, predominantly residential high-rise neighborhood and is within easy walking distance from several nice restaurants.... More 

Was this review helpful? Yes
Walter A, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Volcam, Being located in the heart of Coconut Grove and all that it has to offer it great to see you were able to experience the Grove to the fullest. My team and I are glad to see that you had a very enjoyable stay. Thank you for your kind words regarding the hotel and my team members, I... More 

Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 29, 2015

We went to the Miami Open on Key Biscayne. wanted an affordable hotel, with breakfast and close to the Tennis Venue. We could walk to some great restaurants in Coconut Grove, and enjoyed a quick ride to match.

Was this review helpful? Yes
Walter A, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear mrichardm, My team and I are delighted to see that you enjoyed your stay with us and the tennis event. I will be sure to share your kind words with my entire team during our daily stand up meetings. Being in the heart of Coconut Grove our location offers a great opportunity to enjoy everything the Grove has to... More 

Pittsfield, Vermont
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 22, 2015

We needed a place to stay prior to sailing out on a cruise. This hotel was conveniently near the port. We strolled to the local shopping hub and took in some sights. Staff was courteous and professional. Rooms were very comfortable and nicely appointed. We grabbed a quick breakfast downstairs in the morning and wasn't disappointed.

Was this review helpful? Yes
Walter A, Manager at Courtyard Miami Coconut Grove, responded to this review

Dear Riverwood521, My team and I are delighted to see that you enjoyed your stay and were able to experience some of wonderful things Coconut Grove has to offer. I appreciate your kind words regarding the hotel and my team members and will be sure to share them with my team during our daily stand up meetings. We sincerely hope... More 

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