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JW Marriott Miami

#24 of 112 Hotels in Miami
Certificate of Excellence
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1109 Brickell Ave, Miami, FL 33131
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JW Marriott Miami
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562 Reviews from our TripAdvisor Community

Traveler rating
    256
    204
    59
    23
    20
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104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for JW Marriott Miami
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Senior Contributor
32 reviews 32 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 15, 2015

Checked into beautiful Miami JW Marriott by welcoming staff. However, I was warned by another hotel guest about our room cards not working well on the elevators. For security, you must swipe your card and then push your floor. Mine works intermittently. I entered my room and noted dirty carpet, soiled bench at the end of the bed and when... More 

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David H, Manager at JW Marriott Miami, responded to this review

Dear Lisa B, Thank you for taking the time to share your recent experience at the JW Marriott Miami with us. Please accept our sincerest apology that our facility and services were not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of... More 

London, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed April 15, 2015

My family and I stayed at the JW Marriott the day before our cruise departed Miami. I have stayed at the JW in Muskoka, Canada which I found to be out of this world. I was expecting the same level of service and quality in Miami. I was a bit disappointed. Let me say we were greeted promptly when our... More 

Was this review helpful? Yes 1
David H, Manager at JW Marriott Miami, responded to this review

Dear arkonatraveller, Thank you for taking the time to provide us with your feedback from your last stay at the JW Marriott Miami. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent comments, I am disappointed to learn that we fell short of your expectations. I am very sorry our current... More 

Markham, Canada
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2015

Like most Marriott hotels, this is a nice hotel. It is a business class hotel located in the heart of business district in Miami. If you are there for business, the location is great. They have a great valet parking service which runs 24x7 but will cost you $35 per night. Internet is free in the lobby and can be... More 

Was this review helpful? Yes 2
Split
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 5, 2015

One of best hotel in my life.nice experince be in this hotel during my stay in miami.great location,very close to everithing(walking distance).staff very friendly and helpful.food good,fitness and pool very nice.definitly come back in this hotel during my next visit of miami

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New Delhi, India
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 4, 2015

This was my first stay at JW Marriott Miami and I was not disappointed...great location with large rooms and excellent services...I had a wonderful time exploring Miami using this hotel as the base...very close to the local train lines as well as plenty of buses to visit all the attractions...

Was this review helpful? Yes 1
Orlando, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 2, 2015

Rooms could use a little updating but it's still a very nice property conveniently located in the Brickell area. You'll be walking distance to everything, including great restaurants/bars. It's a nice reprieve from certain parts of SoBe, a little more grown up & a lot less touristy. And if you still want to do some hanging out in sobe it's... More 

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1 review
4 of 5 stars Reviewed April 1, 2015

Beautiful Hotel, great location. Problems with check-in! Courteous, Pleasant staff. Had issues with check-in. Not available room. Not a problem with the staff at check-in. Staff was really courteous, pleasant, friendly helpful, check-in staff, including Nelson. Problem was with Reservation System... system was not showing our actual room reservations. Need to upgrade room systems. check-in staff resolved the problem in... More 

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Westmount, Canada
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 1, 2015

I was in Miami for less than 24 hours for business, and needed a decent place to have a meeting with a colleague and sleep for a few hours. The JW Marriott Miami was great for this. The restaurant on the second floor was very tolerant of our need to meet for 3.5 hours at one of their tables over... More 

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Paris
Top Contributor
1,574 reviews 1,574 reviews
99 hotel reviews
450 helpful votes 450 helpful votes
5 of 5 stars Reviewed March 31, 2015

I stayed 2 days in the hotel. Location - Very well located in a upbeat and elegant avenue in Miami, in the center and not too far from Key Biscaine. Design - Classical but modern and with the very high quality of the various JW Marriott hotels I have stayed in. Room - It was a room in a high... More 

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London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed for 3 nights in early March 2015. The room on the sixteenth floor was well maintained and very quiet. The room was a large size with two Queen Beds. As well as being a slow 15 minute walk to Bayfront Park and Downtown Miami it is a bock away from the restaurants on South Miami Ave. The transport links... More 

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