Being a Ritz member, and a frequent Ritz Carlton guest. There was a certain caliber of service that I look for when I here that a hotel is partnered with the Ritz. I was told when I made the reservations taht the JW Marriott is the marriotts high end property equivalent to the Ritz. The hotel itself was an amazing... More

Stayed for a 3 day conference. Gym is free and has a nice amount of equipment for a hotel gym so it never felt crowded. The hotel has several restaurants on their 2nd floor which is a nice plus as it doesn't feel like a hotel menu. I stayed a couple of extra nights after the conference. Very nice outdoor... More

We stayed one night on a road trip from Orlando to Key West. In retrospect,I wish I had booked something not in the Financial District. The hotel was lovely. The service was great. Our bellman,Ernesto went above and beyond. Helped us change our room for one with a view. We saw some cruise ships off in the distance. But in... More

My family stayed one night before a cruise at this location. Rooms were small yet luxuriously appointed. Front desk wasn't overly friendly or accommodating. They originally split our 2 rooms by 6 floors. Only after expressing my disappointment about splitting up my young family (ages 2-16) the front desk conveniently found a room 6 doors away down the hall. I... More

My husband and I immensely enjoyed our stay at the JW Marriott Miami. We originally were not sure about the location or the price we were paying, but I am saying all worries were for nothing. The staff from the time we parked our car to the room maid who brought me a tooth brush--everyone treated us warmly. We even... More

At the minute I arrived the staff made me feel like a queen, going out the way and beyond my expectations to help me. I traveled for business and the atmosphere was so elegant, the bathroom had granite counter top and granite bath tub, with marble floor; the room well decorated clean with a convenient computer. I was surprised the... More

Typical Marriott service and room. If you can, get a corner room as they are slightly bigger and have wrap around windows. There is a Starbucks and 2 Publix within walking distance as well as quite a few great restaurants. A cab ride from the airport will cost you about $30 including tips. Be sure to ask for a cab... More

Clean, convenient location (close to cruise port) and great service. We recommend the Gordon Biersch pub next door for a quick bite. Within walking distance of the free Skyrail...somewhat limited but you can't beat the price. Also close to Miami's trolley ride...again, free - just hop on and off when you like.

Very comfortable location, close to the port. We enjoyed an excellent Concierge lounge and very clean and comfortable rooms. The hotel was close to a Gordon Bierscht Brewpub which we all enjoyed. A bit awkward in the driveway in securing cruise transportation shuttles due to a bad Port Cochere design but otherwise quite nice.