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JW Marriott Miami

#22 of 111 Hotels in Miami
Certificate of Excellence
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1109 Brickell Ave, Miami, FL 33131
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JW Marriott Miami
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JW Marriott Miami
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520 reviews from our community

Traveler rating
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    54
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    19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oklahoma City, Oklahoma
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed yesterday NEW

Staff seems to genuinely care as that all continually ask if everything is all that you expect. Friendly and courteous. Restaurant, although server was exceptional, I would not recommend eating here. Food was bitter at best.

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Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Perfectly clean and nice hotel. Conveniently located. Noiseless perfect for a good sleep. We took a two double bed room for our kids and us and it was just right. However it needs to improve service at front desk to show a little more of interest in their guest.

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Rock Island, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed at the JW for 4 days on a business trip. The room was average size and clean. The hotel is very modern and had a classy design which I loved. There were restaurants near by and a small shopping mall about 2 blocks from the hotel (Not a lot of shopping because it is a business district). The... More 

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Newtown, CT
Contributor
20 reviews 20 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for three nights in Late February. My husband was in Miami on business and my daughter and I came along for a winter break. First the good: The hotel is modern and new looking. Most of the hotel staff that we encountered were very friendly and pleasant. The room was fine - clean, well furnished and comfortable.... More 

Was this review helpful? Yes 3
David H, Manager at JW Marriott Miami, responded to this review

Dear esa81, Thank you for taking the time to share your recent experience at the JW Marriott Miami with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am... More 

Atlanta, GA
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am staying at the moment for a business trip and have enjoyed the hotel overall. The employees are friendly, the rooms are of a high quality as you would expect with JW Marriott. As has been mentioned, there is fairly loud construction next door which they cannot do anything about - didn't really bother me that much but might... More 

Was this review helpful? Yes 1
Fredericton, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The JW Marriott is a wonderful hotel in downtown Miami. It's location is very good-near the Restos/shops at Mary Brickell village;the metro mover station;and an assortment of other fine restaurants. Our room was very comfortable and I cannot say enough about the service. The staff seem very well trained and are professional. I was particularly impressed with Isabel (who assisted... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was only here one night during a two day business meeting that was taking place at the hotel. I checked in early around noon so the only room available for me was one with two double beds. I was a little disappointed when they told me, but when I got to the room, I was pleasantly surprised. The room... More 

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San Francisco, California
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am fond of the JW Marriott chain. I find that I enjoy it more than it's corporate cousin, the Ritz Carlton - although it is usually available at a more attractive price. I have stayed at several of the hotels in the USA and in Europe. This one is my favorite. It is a very elegant hotel and the... More 

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Gainesville, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was very nice and we really enjoyed the time there. The hotel is close to everything and we had an awesome time. At the hotel's restaurant Samuil was our waiter and he was very welcoming and polite. Best waiter ever. :)

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New York City, New York
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 19, 2015

It's a decent JW Marriott but there is construction going on next to it and they don't stop until after midnight. And there are engines running all night. So if you intend to rest, avoid the hotel or at least try to get a room on the opposite side. According to the front desk, the construction company has a permit... More 

Was this review helpful? Yes 1
luis c, Manager at JW Marriott Miami, responded to this review

Dear HeyDude09, On behalf of the JW Marriott Miami, I would like to thank you for taking the time to provide us with your feedback. This gives us the opportunity to improve our services and facility. Please accept our sincerest apologies regarding the inconveniences that occurred during your last visit. Feel free to contact me directly so that I may... More 

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