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JW Marriott Miami

5.0 of 5 1109 Brickell Ave, Miami, FL 33131
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Certificate of Excellence 2014
JW Marriott Miami
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JW Marriott Miami
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471 reviews from our community

Traveler rating
    221
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    50
    17
    18
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87
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the JW Marriott for a 2 day conference and it was a mixed bag. Upon check in, I was told the complimentary wi-fi was not available until fixed. I needed to send a few work related emails so I commented that was not acceptable for a business hotel. I was never offered to use the pay option but... More 

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luis c, Manager at JW Marriott Miami, responded to this review

Dear Ana_London_79, On behalf of the JW Marriott Miami, I would like to thank you for sharing your experience at the during your recent visit. Your feedback truly contributes to the improvement of our services so that these incidences do not reoccur. Please accept our sincerest apologies regarding the inconveniences that occurred during your stay. Feel free to contact me... More 

Kelowna, Canada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night prior to a cruise as we were to be provided a transfer to the ship by Celebrity. The hotel is in a nice area of Miami - safe enough to walk out and about during the day. It is walking distance (about 2km) from a nice park that is close to the ship dock. Our... More 

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Oranjestad, Aruba
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I do travel a lot to Miami, Florida, both for business and pleasure. This is the first time I stayed at the JW Marriott at 1109 Brickell Avenue. A superb hotel, elegant, good price, fine restaurants and the most courteous staff ever. The pricing is very reasonable for the ambience and the elegance the hotel has to offer. The staff... More 

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Long Island
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for 3 nights in November before going on a cruise. Flew into Ft. Lauderdale as Jet Blue does not fly into Miami and got a car service just outside of the airport at a reasonable price. We pulled up to the hotel and just said "Wow". The hotel is beautiful and very classy. We used reward... More 

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Morristown, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel to Miami frequently for business and usually stay at the JW Marriott Marquis which is always excellent. The Marquis was sold out so I had to stay at this JW. I was upgraded to a suite but the toilet would not stop flushing. It took 1 hour for service to come to the room and then another 15... More 

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luis c, Manager at JW Marriott Miami, responded to this review

Dear Dan P, On behalf of the JW Marriott Miami, I would like to thank you for taking the time to provide feedback from your last experience with us. Please accept our sincerest apologies for these inconveniences that occurred during your stay. We have addressed these issues at hand with the respective departments to ensure that they do not reoccur.... More 

Brooklyn, New York
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I can only rate this hotel on the 1 night I stayed here. I would have loved to have stayed here longer but the 1st night was sold out. This hotel is located in Brickell. Great area. The rooms were really nice, big spacious room with a spacious bathroom. I wish I could say more but it was so short... More 

Was this review helpful? Yes
luis c, Manager at JW Marriott Miami, responded to this review

Dear Adventuredude718, On behalf of the JW Marriott Miami, I would like to thank you for providing us with your feedback. It is unfortunate that your last stay with us was for such a short amount of time. We certainly hope to get the opportunity to host you once again in the near future. I would be more than happy... More 

Esher
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel just for the one night before moving onto a beachfront hotel. It was very comfortable and ideal for an early evening arrival as we were able to take a quick meal before retiring after a long day of travel. It had a 'business hotel' feel about and apart from check-in being a little slow, the... More 

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Tallahassee, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Everything inside the room looks perfect. The shower is a blast. The room is large and clean - just a classic JW Marriott hotel room - never let you down. The bed is very comfy. I wish I could speak more Spanish as I found myself having a difficult time to communicate with the clean ladies.

Was this review helpful? Yes 2
Miami, Florida
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 10, 2014

I purchase a Groupon from this hotel. It included a massage(one time), access to the spa, the pool, fitness center and complimentary parking(for a month). I used it this pass Friday for the first for the massage and everything was fine. The I went back on Saturday to use the pool I got to there at 5pm.To go to the... More 

Was this review helpful? Yes 2
luis c, Manager at JW Marriott Miami, responded to this review

Dear IsabelF20, On behalf of the JW Marriott Miami, I would like to thank you for providing us with your feedback. Please accept our sincerest apologies regarding these inconvenient incidences you experienced during your last visit with us. These issues have been addressed to the respective departments and we are working diligently to correct any mistakes we have made. Please... More 

Kiev, Ukraine
1 review
3 of 5 stars Reviewed November 5, 2014

Dear Tourists Please be careful and do not forget your personal belongings in the hotel because the staff does not return them. I lived in a hotel in JW MARRIOTT MIAMI (1009 Brickell Avenue, Miami FL 33131) room number 1521 departure from hotel 10/10/2014 We forgot a pink jacket with hood (hoodie) company Abercrombie and Fitch in the closet .... More 

Was this review helpful? Yes
luis c, Manager at JW Marriott Miami, responded to this review

Dear Елена К, Thank you for providing your feedback from your experience at the JW Marriott Miami. In reference to your missing item from your last stay with us, I have taken the time to personally locate your missing pink hoodie. However, after following up with the corresponding departments, no items seem to have been turned in. I do apologize... More 

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Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 300
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Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott
Hotel Style:
#9 Spa Hotel in Miami
#11 Luxury Hotel in Miami
#19 Romantic Hotel in Miami
#21 Business Hotel in Miami
#28 Family Hotel in Miami

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