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JW Marriott Miami

#22 of 110 Hotels in Miami
Certificate of Excellence
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1109 Brickell Ave, Miami, FL 33131
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JW Marriott Miami
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JW Marriott Miami
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543 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Middlesbrough, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We have recently returned from a trip to Miami, staying in this lovely hotel. Check in was warm and welcoming and very efficient. We were given a lovely room with a view overlooking the swimming pool, with partial views over the bay. The room and bathroom were beautifully equipped, with a huge TV, coffee maker and superbly comfortable bed and... More 

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The Americas
Top Contributor
116 reviews 116 reviews
93 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I first stayed in this hotel about 10 years ago. It was brand new and met the highest standards I would expect for a JW Marriott. It seems to have stayed the same and 10 years have past. The decor looks tired although still clean and well maintained. The years have taken a toll on the facilities. Check in was... More 

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Hudson, Wisconsin
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I went here for a work Conference. Checkin was a breeze and my room was ready upon arrival. The second floor bar was quaint and the strawberry Mohito hit the spot after traveling. The pool area was sparse with no open bar during the day. My room while tidy had stains on the floor and drapes. Bedding was clean and... More 

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Seattle, Washington
Top Contributor
92 reviews 92 reviews
38 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've recently stayed at both JW Marriott properties here. See my review. I prefer this one. Whilst the service is about the same, this hotel is more comfortable. The furniture is classic mahogany, yet not dowdy. The other location is too modern/cold (like sleeping @ the office). I disagree with the comments about the hotel not being up to JW... More 

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London, United Kingdom
Top Contributor
92 reviews 92 reviews
68 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm writing this review after having stayed in the JWM in Lima, Delhi, Mexico City and Las Vegas this year - I am therefore using these as a benchmark for what to expect which given it is a global brand seems reasonable. The Associates are excellent and on a par with other JWM. Always helpful and trying to assist. Unfortunately... More 

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David H, Manager at JW Marriott Miami, responded to this review

Dear loungeseeker, Thank you for taking the time to provide us with your feedback from your last stay at the JW Marriott Miami. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apology for not providing you with the services... More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Checked into beautiful Miami JW Marriott by welcoming staff. However, I was warned by another hotel guest about our room cards not working well on the elevators. For security, you must swipe your card and then push your floor. Mine works intermittently. I entered my room and noted dirty carpet, soiled bench at the end of the bed and when... More 

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David H, Manager at JW Marriott Miami, responded to this review

Dear Lisa B, Thank you for taking the time to share your recent experience at the JW Marriott Miami with us. Please accept our sincerest apology that our facility and services were not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of... More 

London, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I stayed at the JW Marriott the day before our cruise departed Miami. I have stayed at the JW in Muskoka, Canada which I found to be out of this world. I was expecting the same level of service and quality in Miami. I was a bit disappointed. Let me say we were greeted promptly when our... More 

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David H, Manager at JW Marriott Miami, responded to this review

Dear arkonatraveller, Thank you for taking the time to provide us with your feedback from your last stay at the JW Marriott Miami. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent comments, I am disappointed to learn that we fell short of your expectations. I am very sorry our current... More 

Markham, Canada
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like most Marriott hotels, this is a nice hotel. It is a business class hotel located in the heart of business district in Miami. If you are there for business, the location is great. They have a great valet parking service which runs 24x7 but will cost you $35 per night. Internet is free in the lobby and can be... More 

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Split
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of best hotel in my life.nice experince be in this hotel during my stay in miami.great location,very close to everithing(walking distance).staff very friendly and helpful.food good,fitness and pool very nice.definitly come back in this hotel during my next visit of miami

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New Delhi, India
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first stay at JW Marriott Miami and I was not disappointed...great location with large rooms and excellent services...I had a wonderful time exploring Miami using this hotel as the base...very close to the local train lines as well as plenty of buses to visit all the attractions...

Was this review helpful? Yes 1
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