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JW Marriott Miami

#23 of 112 Hotels in Miami
Certificate of Excellence
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1109 Brickell Ave, Miami, FL 33131
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JW Marriott Miami
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JW Marriott Miami
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556 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barcelona, Spain
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed yesterday NEW

I've travelled to many places around the globe and stayed in all kind of hotels, some of them really luxurious and some others super basic, but what happened here has never ever happened to me. Right after registering myself in the reception, we left the suitcases to the bellman, with the numbers of our rooms. We had a small business... More 

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Contributor
20 reviews 20 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This place is excellent. Service is great. Valet parking is slow due to traffic around the zone. Spa has great service and extraordinary therapists. Great for weekends and close to some very good restaurants. New and comfortable all around.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed at the JW Marriott Miami for the first time. Normally I stay at the Conrad. I was impressed with the service at the desk and at Isabella the breakfast restaurant. Breakfast was great, everyone was very attentive, especially Eliana, always taking care of details. Check in was fast, room was nice. Eugene helped me with my suitcase and... More 

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Guatemala
Top Contributor
77 reviews 77 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for two nights on a business travel. I would have rated it 5 stars if it wasn't because it is a JW Marriott and it feels like a regular Marriott. I can not complaint because I had a very good deal so the value for the money was excellent. The staff were very attentive frontdesk, restaurant, room service,... More 

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Seven Mile Beach, Grand Cayman
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great staff...great beds, great room service, perfection! Nelson Garcia made my day! The pillows are the best, comfortable, AC was perfect....quiet...lovely...happy! THANK YOU! I will return to this place and will tell my friends

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London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a few nights at the end of a 3 week trip to Florida as we couldn't get into our first choice (The Intercontinental) which was recommended but fully booked. That said we weren't disappointed with our stay. The hotel was modern, clean and quiet. Our room was on Level 17 at the South side of the building.... More 

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Southampton
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel recently before going on a cruise ship the following day. We found the hotel staff eager to help and very pleasant. Reception soon had us signed in and we were quickly in our room. This was so good after the long flight and delays at the airport with arrivals procedures. The room was ready, neat... More 

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Dallas, Texas
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Miami JW Marriott for a conference. My experience was average, not what I would expect from a JW Marriott. I stayed at the Miami JW Marriott Marquis three weeks before so I was expecting a similar wonderful experience. I was sorely disappointed. My room wasn't ready until 4:15pm - not what I would expect as tier... More 

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David H, Manager at JW Marriott Miami, responded to this review

Thank you for taking the time to provide us with your feedback from your recent stay at the JW Marriott Miami. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you with the exceptional service you... More 

Lambertville, New Jersey
Top Contributor
226 reviews 226 reviews
70 hotel reviews
296 helpful votes 296 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed at Miami's JW Marriott (mind you, it's not the JW Marriott Marquis, which is, confusingly, up the street) once before. I don't remember much about it other than it was an average 4-star experience on a strip where increasingly new hotel options offer real competition. Have also stayed at the Epic and, more recently, adored the newish... More 

Was this review helpful? Yes 2
David H, Manager at JW Marriott Miami, responded to this review

Dear Carolyn S, Thank you for taking the time to provide us with your experience from your last stay at the JW Marriott Miami. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you experienced with... More 

North Canton, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was here for a conference at this hotel. The staff was polite and accommodating when I asked to be changed to a room with a view of the bay and pool instead of the street. I only had a couple hours to enjoy the pool but it was nice. The room was clean with comfortable bed and large bathroom,... More 

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