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Extended Stay America - Miami - Airport - Blue Lagoon

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6605 NW 7th Street, Miami, FL 33126 (Formerly Homestead Studio Suites)
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1 room 1 adult
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Extended Stay America - Miami - Airport - Blue Lagoon
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116 Reviews from our TripAdvisor Community

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Orlando, Florida
Level Contributor
93 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The room looked okay but felt somewhat dirty. I didn't even consider using any of the plates or silverware. Front desk folks were okay, but didn't extend themselves. Close to shopping center with Starbucks and grocery store.

Helpful?
Thank racerx3
Detroit, MI
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel specifically because it was close to the airport and claimed to have a breakfast. Their "breakfast" was one type of muffin and one type of granola bar sat out on a little table that you grab as you check out. I wouldn't consider that a breakfast at all. We didn't have a car, so we were... More 

Helpful?
Thank tjstyphon
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Blue Lagoon, responded to this review

Thank you for sharing your experience with us. I appreciate your kind comments about our staff; however, I sincerely apologize that we failed to meet your expectations. To uphold our company’s high standards, I will make sure we are thoroughly inspecting our linens as well as clearly communicating our amenities during guest arrivals. Our team is committed to satisfying our... More 

Swanton
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It started off with a desk clerk that didn't speak enough English to do the check in properly. He handed me a list of every person who had checked into or made a reservation at that hotel for the day with first and last name and room number to find my own name giving me doubts about hotel security right... More 

Helpful?
Thank OhioTraveler419
La Paz, Bolivia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Room stunk, bed was like a bowl, no housekeeping, full of mosquitos, the refrigerator had cigarette ashes, truly the worst experience ever. TV remote broken, lamps full of filth and mold in the bathroom... Would not even recommended to my worst enemy...

Helpful?
1 Thank sergiorazalas
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Blue Lagoon, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Regarding housekeeping, we provide housekeeping services to guests staying eight or... More 

Kolkata
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A sudden thought to write something on this establishment, though visited the place on Aug'2011 and that was a 2 months stay. Nothing starry there, but everything works in a fine regular manner. Nice clean room + washroom with a weekly visit by the cleaner,not a problem for me cause I tried to manage the room clean and neat. Had... More 

Helpful?
Thank JayC_Kolkata
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Blue Lagoon, responded to this review

Thank you for sharing your experience with us. We appreciate you letting us know about the Wi-Fi issues you experienced. We are sorry for these issues, but are glad to read that you had a positive stay overall. I truly appreciate your comments regarding our accommodating customer service. The staff and I would like to thank you again for posting... More 

Stoney Creek, Ontario, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Having read the reviews of this particular location, I was a bit apprehensive of staying at this hotel, but I have to say that my partner and I were pleasantly surprised. We had the upgraded corner room and it was not a 4 star room by any stretch, but it was comfortable and clean. The interior was a bit on... More 

Helpful?
Thank Shawn H
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Blue Lagoon, responded to this review

Thank you for taking the time to share your experience with us. I am so pleased to read that we were able to exceed your expectations and accommodate your needs with all the amenities our hotel has to offer. I truly appreciate your comments regarding our friendly staff. Thank you again for posting your review. I do hope that you... More 

1 review
2 of 5 stars Reviewed January 5, 2016 via mobile

The room smelled and was shabby. It was worse than a motel I guess. The furniture and accessories lacked quality. On top of it they charged me for two nights instead of one. I had to get a hold of the customer service and the hotel manager to fix it.

Helpful?
Thank Mithun S
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Blue Lagoon, responded to this review

Thank you for your recent review of your experience with us. I sincerely apologize that we were unable to meet your expectations. In response to your feedback, I will retrain our front desk staff on our billing process. Additionally, I will make sure we are implementing preventative maintenance procedures. Our team is committed to satisfying our guests, so we are... More 

Chicago, Illinois
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 30, 2015

Although it is close to the airport, but you will not notice that. The room is spacious and the staff is very helpful. It is also close to Walmart and Costco. It is actually very quiet here for me. Very good planting and seems very safe.

Helpful?
Thank Xiangjun D
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Blue Lagoon, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and spacious rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Orlando
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 25, 2015

Price is good, but cleanliness is lacking. A half empty bottle of beer was on the staircase for two days and garbage near the trash cans almost overflowed. It has a lot of potential, but requires some TLC

Helpful?
Thank nestor2k
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Blue Lagoon, responded to this review

Thank you for sharing your experience with us. Please accept our apologies for the cleanliness issues you experienced. In response to your feedback, I will review our cleaning and room inspection procedures with our staff. Still, I am glad to read that you enjoyed our reasonable rates. Our team is committed to satisfying our guests, so we are very thankful... More 

�����
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed December 15, 2015

I explained my situation to them and that I needed an early check in and they said that would be fine, just to call when I was on my way. I confirmed this again before I left for my trip. Well, I called on my way and it was around 11am. I did not get into the room until after... More 

Helpful?
Thank Pattyrodeo
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Blue Lagoon, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we were unable to accommodate your needs with an early check-in. To uphold our company's high standards, I will coach our front desk staff to ensure your experience is not repeated. We continually work to improve our hotel, so I... More 

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