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Mayfair Hotel & Spa

3000 Florida Ave., Coconut Grove, Miami, FL 33133
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1 room 1 guest
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Mayfair Hotel & Spa
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371 Reviews from our TripAdvisor Community

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Traveler rating
    129
    89
    68
    37
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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    (371)
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    (109)
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    (125)
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    (75)
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    (62)
All months
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here on the final part of my honeymoon with my new husband. At check in we mentioned it was our honeymoon and were upgraded to a suite which was a lovely surprise. The staff at breakfast must be commended, they always greeted us with a smile and remembered our drink orders. The hotel is a bit 1970's but... More 

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Shanghai, China
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I've been staying on this hotel for the last 7 years. Two years ago they had a change (arrogant) of management. They charge for things like starting up the tub for $30. Of course it is not about the money but about the attitude. Breakfast is the same, there's no innovation. Front desk is arrogant and with an attitude of... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Matteucci-Family, Thank you for taking the time to share with us about your recent visit to our property, we are truly disappointed to read that your stay was not up to your standards. As the director of the front office I will look into your concerns since our department is the first and last line of action in our... More 

Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

In the middle of all the bustle of Miami sits the Mayfair, beautiful and undisturbed. From the moment you pull up to the valet it's great service and friendly staff. We have been once before and we love the newly added sidewalk cafe, such a treat! Our room was beautiful and clean with lots of added value items in case... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Lian L, Thank you for taking the time to share with us about your recent visit to our property and we are delighted to read from a loyal guest. We are truly grateful for your great feedback as our entire staff works extremely hard to exceed our guest's expectations and it sure seems that was this case with your... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is attractive, and the room was spacious. however, the tile floor in the room wasn't the cleanest, and even though I was there for week, I only had housekeeping services for four of the days. when the cleaners did come, it was after 4pm. The staff was generally friendly, and very helpful. The rooms are far from sound... More 

Was this review helpful? Yes
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Cindy C, Thank you for taking the time to share about your recent visit and also for your very constructive feedback which we will put in to use immediately. I have contacted our director of housekeeping and made her aware of the issue with the floor and even thought our floors were recently deep cleaned we do not doubt... More 

Baltimore, Maryland
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The pool and bar on the rooftop terrace was a wonderful way to end the afternoon after running around in the Miami Heat-the young men who worked in the lobby were wonderful- room was great - bed comfortable and the bathroom spacious- the hotel is laid out like a very large Moroccan house with the garden courtyard in the middle-

Was this review helpful? Yes
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Lockewilkinson, Thank you for taking the time to share with us about your recent visit to our property and we are truly happy to read that you were able to enjoy our wonderful roof terrace which provides tremendous views late in the afternoon. We sincerely hope to have earned a loyal guest that will continue to visit our great... More 

Bermuda
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Thankfully, I was pleasantly surprised with the caliber and quality of the hotel and staff with during my short stay at the Mayfair. The hotel has an overall dark feel which I'm not a fan of, but the rooms were spacious and well appointed: Big bath, bed, sitting and dining area. I had a group rate of $139 per night... More 

Was this review helpful? Yes
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear june252000, Thank you for taking the time to share with us about your recent visit to our property and we are very happy that you stay was pleasant. We hope that next time you are planning a vacation you have our iconic hotel as your number option as we can not wait to have you back to exceed your... More 

St. Pete Beach, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Took advantage of the spa month special this past weekend and have to say how impressed I was with the service I received from two individuals in particular. The person who gave me the facial was absolutely excellent at her job. Additionally, the assistant manager of the hotel, Alex, went out of his way to make sure that I was... More 

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Tamara R, Thank you for taking the time to share with us about your recent visit to our property, we are extremely happy to read that your services at Jurlique Spa were better than expected. We would like to thank you for the kind words and we can not wait to have you back in our property enjoying all... More 

Plano, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveled from out of state to bring our daughter to University of Miami. Staff was extremely helpful. Room was gorgeous! Daniel was EXTREMELY HELPFUL with our many, many bags. Restaurant was excellent--drinks great! Food great!!

Was this review helpful? Yes
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Kate R, Thank you for taking the time to share with us about your recent visit to our property, we are very happy to read that you had a nice stay in our property. We sincerely hope to have earned a loyal guest that will continue to visit our Iconic hotel for years as we aim to continue to... More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my girlfriend have spent 3 nights at Mayfair Hotel and Spa and this stay made me join Trip Advisor and share my outstanding experience! We almost decided to pick another hotel because of the bad reviews that we found here but fortunately we ended up staying at the Mayfair mostly because of its location! What a Pleasant Surprise!... More 

Was this review helpful? Yes 2
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Duke M, Thank you for taking the time to share with us about your recent visit to our property, we are very happy to read that our staff went above and beyond to make sure that your visit was a memorable one. I will make sure to praise Jessie for his outstanding job and he is a great young... More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

It was a terrible experience and for $158.a night I did not deserve to get a room with hair on the sheets and floor with big blocks of black spots that it was never clean and ants....after seeing the third room it was a little better it was on a wednesday service was terrible and I did not had a... More 

Was this review helpful? Yes 2
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear ctfranco2000, Thank you for taking the time to share with us about your recent visit to our property, we are very concerned after reading your review and I would like to share with you that no matter how much a guest pays to stay in our property, that does not determine the kind of service that our guest receive.... More 

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