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Mayfair Hotel & Spa

4.0 of 5 3000 Florida Ave., Coconut Grove, Miami, FL 33133
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Mayfair Hotel & Spa
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Mayfair Hotel & Spa
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225 reviews from our community

Traveler rating
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    39
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    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kingston, Jamaica
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

PLEASE READ THIS and DO NOT book to stay here. You will regret it, I promise you. I can't say enough bad things about this hotel and their staff. I booked to stay here on my wedding night and they checked us into a room that hadn't even been cleaned!!!!!! There were dirty towels on the floor, garbage in the... More 

Was this review helpful? Yes 3
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Pyla-sur-Mer, France
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

All is complicate in this hotel, dirty, noisy, houskeeping very bad, leave door customer open all the day, we paid for 2 Suite King size, we have had 1 Suite and 1 Standar room in arrival. Breakfast very expensive. Very bad experience, never never again.

Was this review helpful? Yes 3
Miami, Florida
2 reviews
4 of 5 stars Reviewed 1 week ago

Just had an event at the Mayfair last week, with attendees flying from all over the world. Even though the hotel needs some renovation, its uniqueness, location and its the banquet staff really made the meeting a huge success. As the person in charge of the event, it was a real peace of mind to know you had responsive staff... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear ANGELINA A, Thank you for taking the time to share with us about your group's recent experience in our property and we can not be more satisfied from reading that our entire staff made you feel at peace. It is our goal to exceed our guests' expectations and specially when they trust us with their groups, we sincerely hope... More 

Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We had a large group of VIPs from all over Central America plus high level US govt and defense representatives stay at the hotel . My experience with Ms. Maria Elena Acosta, I Senior Corporate Sales & Group Manager was nothing short of OURSTANDING! She was very flexible and gave great customer service to me as the point of contact... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear subiratsluis, Thank you for taking the time to share with us about your recent experience in our property and we are thrilled to read that Mariaelena exceeded your expectations. We sincerely hope to have the opportunity to continue to host your groups in our property as we would love to continue to earned your confidence in our staff with... More 

Florianopolis, SC
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I had to call three times to front desk because there was a building, some work-construction, in the room above mine. They were hitting and drilling the wall. It was from 8am until 11am. Couldn't sleep at all. On the last call, the attendant told me that it wasn't in the Hotel, which was completely untrue... Disrespectful and shameful. Not... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Gabriel B, Thank you for taking the time to share with us about your recent visit to our property and I can not begin to express how disappointed we are after reading about your experience. I could start by telling you that the only work being done in our property is the updating of our elevators which is not... More 

Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Las friday we went to this hotel in order to spend valentines day upon entering the room note was dirty and smelly, we complained but all remained in words even the price of the room were of 505 dollars the night. we had reserved 2 nights. the next morning at 7.30am began a constant noise that was impossible to fall... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear tony p, Thank you for taking the time to share with us about your recent visit to our property and I can not begin to express how disappointed we are after reading about your experience. I could start by telling you that the only work being done in our property is the updating of our elevators which is not... More 

boston, mass.
Top Contributor
69 reviews 69 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

It was by coincidence that we stayed at the Mayfair Hotel when our previously booked hotel "bumped us" due to being overbooked. Their loss..........because we will now stay at the Mayfair each time we travel to Miami. Though the decor is a bit dated ----it's reminiscent of an Old Hollywood hotel, the service, restaurant and amenities are quite modern. We... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear aliceann1, Thank you for taking the time to share with us about your recent visit to out property and we are very glad to read that our staff provided you with excellent service. The architecture of our property combined with the location and the great Miami weather makes us a excellent site for those who are over the Miami... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We have stayed at this hotel 2 years ago and had a great experience. Boy has this hotel changed! Our horrible experience began with check-in, where they lost our reservation. It took 40+ min to get a room (yes, we had to call and connect the front desk with the booking company - they wouldn't do it). If it wasn't... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Laura S, Thank you for taking the time to share with us about your recent visit to our property and it pain us to read that a loyal guest is thinking about not coming back. It is completely unacceptable that a guest arrives at midnight and even though at times it happens where the reservation doesn't come in, the... More 

Vernon, Connecticut
Top Contributor
79 reviews 79 reviews
46 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here for one night in February. We really liked this hotel. We found the décor to be unique and nice. Our room was lovely and we loved the bathroom area and how spacious it was! The bathroom had a TV which was a nice touch. and the room seemed clean and well appointed. There was a Japanese soaking... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear VernonCT, Thank you for taking the time to review our property, we are very happy to read that you enjoyed your stay and that you will come to visit us during your next trip to our wonderful city. Our valet parking team usually does a great job at assisting all of our guest, I would like to sincerely apologize... More 

Troon, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Although the rooms are spacious, the housekeeping lets the hotel down. We waited until 7.30 pm for one of our two rooms to be ready at check in. The floors are not carpeted and are unclean so take slippers. We had to ask at 7pm one evening for one of our rooms to be serviced. Lamps don't all work. Wash... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear KeDorFerguson, Thank you for taking the time to share with us about your recent visit to our property and we are truly disappointed to read that we did not meet your expectations. Our housekeeping department is currently revamping their staff with committed individuals that their aim is to have our guest's rooms impeccable, we are certain that in the... More 

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Additional Information about Mayfair Hotel & Spa

Address: 3000 Florida Ave., Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mayfair Hotel & Spa 4*
Number of rooms: 179
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Also Known As:
Mayfair Hotel Miami
Mayfair Hotel And Spa
Mayfair Hotel Coconut Grove
Mayfair Coconut Grove
Hotel Style:
#13 Spa Hotel in Miami
#18 Luxury Hotel in Miami

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