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Mayfair Hotel & Spa

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3000 Florida Ave., Coconut Grove, Miami, FL 33133
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1 room 1 adult
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Mayfair Hotel & Spa
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452 Reviews from our TripAdvisor Community

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Fernandina Beach, Florida
1 review
3 of 5 stars Reviewed yesterday NEW

The Mayfair Hotel is located in the heart of Coconut Grove, with access to parks and restaurants, all walkable. The hotel itself has an interior courtyard not unlike the nearby Vizcaya and beautiful suites. I want to give it 4 stars, but I felt that not only was it not very kid-friendly (for being a very "family" suburb with playgrounds... More 

Helpful?
Thank KtimeneA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

There's quirky and then there's just awkward, broken and run down. The Mayfair wants to be vintage and eclectic but to make that work you need to provide great service. Front desk staff service was inconsistent: the gent who checked me in was very pleasant, but someone who answered the guest services line replied to my request with "you want... More 

Helpful?
Thank Julie H
Austin, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This iconic hotel has been beautifully restored and is in "tip-top" condition. It is absolutely gorgeous and has been beautifully maintained. The limestone floors and walls, rain shower and chrome fixtures in the HUGE bathroom, were a pleasant surprise. The limestone floors, updated furnishings and sliding glass doors to the patio, made the bedroom a great getaway from a hectic... More 

Helpful?
Thank Nancy F
A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW via mobile

We are locals and had always heard of the Mayfair growing up here in Miami. After reading some of the reviews we almost did not book there. I AM SO GLAD WE IGNORED THE BAD REVIEWS! The hotel reminded of old wonderful Miami. They were very busy but we were attended to and welcomed by everyone who worked there. The... More 

Helpful?
Thank A TripAdvisor Member
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Stayed at the Mayfair Hotel and Spa for two nights. We had requested a crib in advance. When we got to the room there was no crib and the room was very small. There was very little room to walk around once the crib was delivered. The floor was very dirty, our socks turning black within minutes. The pool was... More 

Helpful?
Thank Matthew M
Issaquah, Washington
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I had the most wonderful time at the Mayfair! The staff form the front desk to bell/parking team to housekeeping and food and beverage. We heard the most beautiful guitar player during our stay. Our suite was so comfortable and well appointed. Well done Mayfair!

Helpful?
Thank Sneadski
1 review
1 of 5 stars Reviewed 1 week ago via mobile

This place is horrific. Old, dated, nothing works like it should and clearly not a $ had been put into the property since the 80s. In addition to the parade of horribles there was a wedding the night we stayed and the guests were literally out in the halls all hours of the night yelling as loud as they could.... More 

Helpful?
Thank Colleen92201
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Colleen92201, I would like to share with you that we aim to provide a quiet and relax stay for all our guest and we are very good at hosting weddings without disturbing our guest, however there are those few times where the wedding attendees could be a bit loud and we are tremendously sorry for the inconvenience. We are... More 

Sao Paulo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I'm traveling tomorrow to Miami and will stay on the Mayfair. I received an e-mail today saying they had an issue with my credit card (which was indeed blocked, as it is a new one). Now, I'm trying to call the hotel to make sure that they can proceed with the reservation process. It's an international call. I stayed 10... More 

Helpful?
1 Thank MPSD18
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear MPSD18, Thank you for taking the time to make us aware of this issue, we will look into the matter immediately as we understand how frustrating it has to be to have to keep calling or even holding on the phone unnecessarily. Sincerely, Jose Rico-Arango Director of Front Office More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

If you choose to stay here plan on a very rude front desk staff. Also, plan on getting gouged on any extras. $30 extra to use the in room jacuzzi... $26 overnight valet... $8 for a Twix bar... Save your money and go to a hotel that will treat you right.

Helpful?
Thank David C
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear David C, Thank you for taking the time to share with us about your recent visit to our property and we are very concerned to read that you encountered rude staff, it would had helped us a lot if you could had given a little more detail feedback as of to the rudeness you encountered. However I will engage... More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed here for a week while attending a conference. The beds were comfy and the staff friendly but I found the air conditioning really cold and turning the temperature up made a loud buzzing noise but did nothing else. The room had an awful musty smell (maybe it was a smoking room years ago) so I had to leave... More 

Helpful?
Thank Raycheller-73
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Raycheller-73, Thank you for taking the time to share with us about your recent visit, we hope that you and your group had a successful meeting here in our Iconic property. I would like to share with you that we aim to provide the best service possible and dishonesty is something that we do not tolerate nor is something... More 

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