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Mayfair Hotel & Spa

3000 Florida Ave., Coconut Grove, Miami, FL 33133
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Mayfair Hotel & Spa
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58%
Positive reviews?
KEY AMENITIES
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
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Mayfair Hotel & Spa
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    346 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (54)
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    Miami, Florida
    Level Contributor
    32 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 22 helpful votes
    1 of 5 stars Reviewed 2 days ago NEW

    As locals we decided to try the Mayfair in Coconut Grove for the weekend. First the positive. The price is great for the location $160 including taxes & fees. (right in the heart of everything). The rooms are spacious with a well stocked mini bar & nice sized TV. Cons: 1. The staff is hit or miss in terms of... More 

    Was this review helpful? Yes 1
    Clermont, Florida
    1 review
    5 of 5 stars Reviewed 4 days ago NEW

    The room was very nice. The front desk attendant went above and beyond to ensure that our room was up to par. Pedro in the Hotel restaurant gave fantastic service. He anticipated our needs before hand. He is t he reason I took the time to review this hotel. He should be commended for his excellent customer service and great... More 

    Was this review helpful? Yes
    A TripAdvisor Member
    1 of 5 stars Reviewed 4 days ago NEW

    We arrived, walking into the hotel the hot tub full of grease and duty oh so duty and broken peace on the bottom, I called the front desk yes they claim that they clean it when I went into the tub the water was smell like a eligator glade area, and they did not clean our room unless we request,... More 

    Was this review helpful? Yes
    Phoenix, Arizona
    2 of 5 stars Reviewed 1 week ago NEW

    The Hotel is beautiful and in a nice area. I like the availability of lots of shops and favorite taco stand.... but overpriced top floor bar for what is offered... on top of it I was overbilled $311 for my stay. I stay here 4 times a year for business and now I have my doubts...

    Was this review helpful? Yes
    Miami, Florida
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 1 week ago

    My wife and I had a wonderful stay at the MayFair Hotel. The front desk director Jose was very accommodating along with his staff Juan, Jonathan and Jennifer. The room was great with lots of space; we had a suite on the 5th floor. The location has plenty of shops and restaurants to visit. You will not be disappointed to... More 

    Was this review helpful? Yes
    MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

    Dear Ray B, Thank you for taking the time to share with us about your recent visit to our property and we are delighted to read that you had a great stay in our hotel. We would like to thank you for recognizing and remembering the names of our staff members; we are very proud to read that they made... More 

    florida
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed 1 week ago

    only 3 plus: great location opposite Coco Walk, overall nice Staff @ desk / valet/ bellman; clean rooftop pool. Everything else is a minus: first room had to be changes for mildew stink and rust mirrors; second room(very spacious) was dirty from day one, lizards in the room, lizard and mice poop all over also after Manager promised deep cleaning.... More 

    Was this review helpful? Yes
    MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

    Dear caicoscolors, Thank you for taking the time to share with us about your recent visit to our property, after reading your review we are very concern to hear from you that in your opinion management was not up to standards. We will be taking the proper steps to make sure that all managers are holding their staff accountable and... More 

    Edmonton, Canada
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 1 week ago

    My family and I stayed at Mayfair hotel and spa from July 19th to 23rd. This was our first time in Miami. From the point we when we arrived we were greeted with exceptional customer service. We were greeted in a welcoming manner right from when we got to the hotel. We arrived 2 hours earlier than check in and... More 

    Was this review helpful? Yes
    MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

    Dear DilsharnParmar, Thank you for taking the time to share with us about your recent visit to our property and we are delighted to read that our staff and hotel exceeded your expectations. As the director of the front office it is very rewarding to read great reviews about my department and their commitment and hard work deserves all the... More 

    Level Contributor
    21 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Checked in at 12 and was told the room would be ready in an hour. Went back, no not ready, another hour! So went back again and was told no still not ready to which I questioned this. Was told it was just not ready. Went back at 4 and what do you know the room was ready. There was... More 

    Was this review helpful? Yes
    MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

    Dear PatG3, Thank you for taking the time to share with us about your recent visit to our property, we are very disappointed to read that even though you found our property lovely the service was not up to your standards. I would like to share with you that our check in guarantee time is 4:00 p.m. we do our... More 

    Dublin, Ireland
    Level Contributor
    6 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Booked this hotel on Hotwire and was apprehensive after reading some of the nasty reviews. Couldn't have been happier. Room was spacious and spotless, sure some wear and tear but nothing to write a nasty comment about. The bathroom was spotless with a great shower. We didn't use the tub on the balcony so I can't comment, there was some... More 

    Was this review helpful? Yes 2
    MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

    Dear Scudgie11, Thank you for taking the time to share with us about your recent visit to Miami from such a beautiful country as Ireland is. We are certainly really happy to read that we were able to exceed your expectations and that we have earned a loyal guest. We truly hope to have you back in our great city... More 

    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    My husband and I recently had our wedding here and we were so happy with how everything turned out! Our wedding coordinator Matilde was super helpful and very patient with us (we planned this wedding in only a few short months!). We had no idea what to do for our centerpieces and Matilde recommended we go to Meredith a florist... More 

    Was this review helpful? Yes 1
    MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

    Dear Ingrid H, Thank you for taking the time to share with us about your recent wedding in our property and we could not be more proud to read such a great review. Our catering, banquets and food and beverage departments work extremely hard to provide the best service possible and reviews like yours makes their efforts so much more... More 

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