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Mayfair Hotel & Spa

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3000 Florida Ave., Coconut Grove, Miami, FL 33133
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Mayfair Hotel & Spa
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Mayfair Hotel & Spa
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244 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tinton Falls, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

Mayfair Hotel and Spa is situated perfectly in Coconut Grove. Shopping , restaurants and public tennis courts are at your fingertips. Close enough to South Beach but far enough away from the craziness. Perfect location if attending the Miami Open Tennis Tournament. Super attentive staff with great knowledge of the Miami area. Always a friendly "goodby and welcome back as... More 

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King City, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Excited about Miami...Walking into the room, a suite, crunching under my feet and within two steps, blackness underneath! I don't know if they know what a mop is? The bathroom was at first view, dated and in serious need of updating but mould inside the tub and ceiling made me take a serious look around in the very dim lighting.... More 

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Delray Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I go to the Mayfair on a regular basis as a quick getaway. Every time I am there I want to stay longer. The service is absolutely amazing from the minute you set foot on the property. The valets are wonderful, the front desk staff is terrific and the staff at the restaurant is so welcoming. We arrived to the... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear barbara67-11, It is great to hear from our loyal guest and thank you for taking the time to share with us, our aim is to make you feel warm and welcome and we extremely happy to read that we have done so every time you stay with us. We can not wait to have you back in the near... More 

McHenry, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I was very hesitant to book a stay due to the negative reviews I saw but I am so glad I did! This beautiful historic property is truly a destination. I went for the night with a friend and we are already planning our next stay. This hotel is the perfect way to experience south Florida!

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Emily T, Thank you for taking the time to share with us about your recent visit to our property and now that you have stayed in our hotel and we have eased your mind, I hope that we have earned a loyal guest. We take tremendous pride in our property and we love to read from guest that take... More 

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very cool, not predictable boutique hotel with an awesome rooftop pool & bar. The rooms have lots of space & closets. The staff is courteous, professional & friendly. The food is good, too! Easy access to walking along the bay --yet close to the Miami airport!

Was this review helpful? Yes 2
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Texasusie, Thank you for taking the time to share with us about your recent visit to our property, we are delighted to read that our property and staff exceeded your expectations. We sincerely hope to have earned a loyal guest that will continue to visit our property to get away from the typical every day life and gets submersed... More 

Brewster, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

While I spent three (3) days commuting to West Palm Beach, to take some depositions, my wife enjoyed the Spa, the pool and the neighborhood. When the schedule allowed, we toured the Fairchild Gardens' Dale Chihuly exhibit, and the annual orchid show. We've been staying at the Mayfair ever since the Grand Bay, a local five (5) star hotel, closed... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear John M, Thank you for taking the time to share with us about your recent visit to our property and hearing from our loyal guest is always very rewarding. Our property's location is one of our top amenities due to the grand variety of venues around our hotel that our guest could visit, most of them could be visited... More 

Key West, Florida
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Great location, that's it! This is a very tired property in need of renovation and not a 4 start hotel. Of particular note was the $26 per day valet parking, plus tips. When the valet went for my car one evening he left the garage severely over revving the engine and burning the clutch on my BMW and delivered the... More 

Was this review helpful? Yes
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

CaptFunk, Our management team provided the proper documentation to our liability insurance and with all the details provided it was determined that there was no direct or accidental fault by our runner and was therefore rejected. Sincerely, Mayfair Hotel and Spa Management More 

Fairview, OR
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I came here as part of a gathering, and after reading some reviews, I was a bit sceptical. However, I had a terrific experience. I loved the decor - it is definitely unique, maybe described best as "60s Tiki Chic". Lots of interesting design details everywhere. It's thematic, without feeling too much like Disneyland. Usually,. when travelling on a business... More 

Was this review helpful? Yes
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Mike A, Thank you for taking the time to share with us about your recent visit to our property, we are delighted to read that you enjoyed your stay and that you were able to take in the grandness of our iconic property. We sincerely hope to have an earned a loyal guest that will continue to stay with... More 

St. Petersburg, Florida
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Unsafe, unclean, overpriced establishment. I had to stay for a three day meeting. Upon my 9 pm arrival, the sliding glass door in my room was open with mosquitoes flying around, four of eight screws were missing from the door lock and of the four present, all were hanging off the wall hinge so the door could not be safely... More 

Was this review helpful? Yes 2
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear nonamechris, After reading your review is easy to understand your disappointment as I would be upset as well if I was to received such a treatment. I could share with you that we have embarked in an overhaul of the staff as well as the training methods that have been employed for new hires and we are very confident... More 

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This is not a four star hotel. The service is really bad and people there really not nice. A few exemples : We ask for them to help us gather our lost luggage from the airport, but they told us it was against their policy. As it was raining (it can happen in Miami) and they couldn't provide any umbrella... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear 75Pepe, Thank you for taking the time to share with us about your recent stay in our property and we are extremely disappointed to read that our staff did not meet your expectations. I could share with you that we are retooling our staff and our training methods to better service our guest and for issues like the ones... More 

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