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Mayfair Hotel & Spa

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3000 Florida Ave., Coconut Grove, Miami, FL 33133
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Mayfair Hotel & Spa
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297 Reviews from our TripAdvisor Community

Traveler rating
    104
    67
    54
    32
    40
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71
93
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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South Florida, Florida
Top Contributor
93 reviews 93 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Mayfair is one of those very special hotels that has no equal when it comes to grace and beauty. Unfortunately it can't seem to pull off a satisfactory visitor experience. I really wanted to see this hotel pull off a perfect stay. Instead from the moment we arrived, they struggled to get it right. First impression is an entrance... More 

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South Bend, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The Mayfair advertises the Deluxe Double Suite with two queen beds, and states that 4 adults can easily stay in this room. The beds are actually full, not queen. The sofa is both uncomfortable and too small for even a petite adult. Our 3 adults could not sleep in this room, and the answer should not have been, "(Y)ou can... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Mac E, It is very unfortunate that your wife and daughters did not find the accommodations that you booked appropriate however the hotel was not given an opportunity to perhaps upgrade your family to one of our two bed room suites. We have certain policies in place to avoid having people take advantage of our hospitality and we decided... More 

Anderson, South Carolina, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The Mayfair is a nice hotel, but an older hotel. The front desk staff were super friendly and accommodating. The location is close enough to all the shops and restaurants to walk anywhere you want to go in Coconut Grove. I wish the rooftop deck was open later, and it seems silly not to let me take my own drinks... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Heidi C, Thank you for taking the time to share with us about your recent visit to our property; our property has been a stable of the city for the past 30 years and as an adult property you could see some aging however as I hope you were able to notice the eclectic style and the renovation work... More 

Bogota, Colombia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel has a great locación with confortable rooms,excelent ammenities and friendly service. Nearby you will find restaurants with a great varity of food and shopping centers With music shows during weekend. You can take a walk at night by The surrounding área and always fine a cosmopolitan living !

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Rociorgt, Thank you for taking the time to share with us about your recent visit to our property, we are delighted to read that our staff made you feel warm and welcome and that you enjoyed your stay. We take tremendous pride in our property and the great area where we are located and we are very happy to... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights. Friendly staff. The room and bathroom were great. The signal in the TV was weak and should be better in a 4 star hotel. The wifi was really fast though. The roof with swimming pool is also great, and the bar keepers are friendly. In advance I had read quite some bad reviews about... More 

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear cosmotiger, Thank you for taking the time to share with us about your recent visit to our property, we are delighted to read that our staff was friendly and that you enjoyed our property. We are pleased to read that you were able to come in with a open mind after reading negative reviews and you were able to... More 

Lake City, Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Very nice room. Had a separate living room. hotel is directly across from Coco Walk. Pleasant staff. Floor in room was filthy and mold in the shower. The housekeeping sup needs to take their shoes off and walk around. Picture is AFTER a shower!

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Debbie H, Thank you for taking the time to share with us about your recent visit to our property, we are glad to read that you found our staff pleasant and that the room was of your liking. I would like to share with you that we are actually in the middle of a deep cleaning project for the... More 

Glenville, West Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff was super helpful. And the layout of the hotel was beautiful. Location is great. There is a shopping center right beside it wich had great food. Gym and pool were nice also. Only issue is the floors are dirty in the rooms from where the hotel is outside.

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Holly W, Thank you for taking the time to share with us about your recent visit to our property and we are very happy to read that our staff made you feel warm and welcome. Our property's architecture and location has made it our hotel and stable in the city of Miami, we are working very hard to make... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice location. Easy transport to station. Although not close to miami downtown. Really bad wifi. Windows not double glazed so can hear outside. Old stained hot tub. Run down hotel. No bottled water supplied. Ridiculous mini bar prices.. $8 for a twix. Definetly not 4.5 star hotel.

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Moniszka, Thank you for taking the time to share with us about your recent visit to our property; we are disappointed to read that we did not meet your expectations, however we will use your feedback to improve our services as much as possible for future visits. Sincerely, Jose Rico-arango Director of Front Office More 

Miami, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

It was a pleasure staying the service was great , the food at the restaurant very good. Big had the suite iut was a big room and awesome Jacuzzi, very romantic room. Also the hotel is a walking distance from coco-walk where you can find nice restaurants, theater and multiple stores to shop.

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Nohora L, Thank you for taking the time to review our hotel and we are delighted to read that you had an excellent experience while staying in our property. Our aim is to exceed our guest's expectations and we work very hard to make sure that we do not miss any detail that can improve our guest's experience. We... More 

Miami, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

For our 10 year anniversary, my wife and I stayed 1 night at this local hotel. Being from Miami, we had always heard great things about the Mayfair and what a plush hotel it was. Again, was. The check-in experience couldn't be any more deflated; I've received better welcomes at Courtyard hotels. The hallways are narrow and made of very... More 

Was this review helpful? Yes 1
MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear norm15, Thank you for taking the time to share with us about your recent visit to our property however we are disappointed after reading we did not meet your expectations. It is a shame that you weren't able to notice the ornate hallways and you only saw the concrete, which has tile from Spain all throughout the hotel. I... More 

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