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Mayfair Hotel & Spa

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3000 Florida Ave., Coconut Grove, Miami, FL 33133
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Mayfair Hotel & Spa
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Mayfair Hotel & Spa
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293 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bogota, Colombia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel has a great locación with confortable rooms,excelent ammenities and friendly service. Nearby you will find restaurants with a great varity of food and shopping centers With music shows during weekend. You can take a walk at night by The surrounding área and always fine a cosmopolitan living !

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for 2 nights. Friendly staff. The room and bathroom were great. The signal in the TV was weak and should be better in a 4 star hotel. The wifi was really fast though. The roof with swimming pool is also great, and the bar keepers are friendly. In advance I had read quite some bad reviews about... More 

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear cosmotiger, Thank you for taking the time to share with us about your recent visit to our property, we are delighted to read that our staff was friendly and that you enjoyed our property. We are pleased to read that you were able to come in with a open mind after reading negative reviews and you were able to... More 

Lake City, Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Very nice room. Had a separate living room. hotel is directly across from Coco Walk. Pleasant staff. Floor in room was filthy and mold in the shower. The housekeeping sup needs to take their shoes off and walk around. Picture is AFTER a shower!

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Debbie H, Thank you for taking the time to share with us about your recent visit to our property, we are glad to read that you found our staff pleasant and that the room was of your liking. I would like to share with you that we are actually in the middle of a deep cleaning project for the... More 

Glenville, West Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Staff was super helpful. And the layout of the hotel was beautiful. Location is great. There is a shopping center right beside it wich had great food. Gym and pool were nice also. Only issue is the floors are dirty in the rooms from where the hotel is outside.

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Holly W, Thank you for taking the time to share with us about your recent visit to our property and we are very happy to read that our staff made you feel warm and welcome. Our property's architecture and location has made it our hotel and stable in the city of Miami, we are working very hard to make... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice location. Easy transport to station. Although not close to miami downtown. Really bad wifi. Windows not double glazed so can hear outside. Old stained hot tub. Run down hotel. No bottled water supplied. Ridiculous mini bar prices.. $8 for a twix. Definetly not 4.5 star hotel.

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Moniszka, Thank you for taking the time to share with us about your recent visit to our property; we are disappointed to read that we did not meet your expectations, however we will use your feedback to improve our services as much as possible for future visits. Sincerely, Jose Rico-arango Director of Front Office More 

Miami, Florida
1 review
4 of 5 stars Reviewed 1 week ago

It was a pleasure staying the service was great , the food at the restaurant very good. Big had the suite iut was a big room and awesome Jacuzzi, very romantic room. Also the hotel is a walking distance from coco-walk where you can find nice restaurants, theater and multiple stores to shop.

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Nohora L, Thank you for taking the time to review our hotel and we are delighted to read that you had an excellent experience while staying in our property. Our aim is to exceed our guest's expectations and we work very hard to make sure that we do not miss any detail that can improve our guest's experience. We... More 

Miami, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

For our 10 year anniversary, my wife and I stayed 1 night at this local hotel. Being from Miami, we had always heard great things about the Mayfair and what a plush hotel it was. Again, was. The check-in experience couldn't be any more deflated; I've received better welcomes at Courtyard hotels. The hallways are narrow and made of very... More 

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear norm15, Thank you for taking the time to share with us about your recent visit to our property however we are disappointed after reading we did not meet your expectations. It is a shame that you weren't able to notice the ornate hallways and you only saw the concrete, which has tile from Spain all throughout the hotel. I... More 

Sydney, Australia
Top Contributor
140 reviews 140 reviews
60 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed in South Beach twice now so thought we'd mix it up staying in the Coconut Grove area which is a little more residential and lovely for walking around. The Mayfair Hotel & Spa has a rooftop pool but on the Sunday late afternoon, there was a bit of rubbish around, towels left on sunbeds that hadn't been collected... More 

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear visitrequisites, Thank you for taking the time to review our property, we truly hope that you were able to enjoyed your stay in our iconic property. Our hotel has been a stable of the city due to its great and different architecture, which makes it second to none not only in the Coconut Grove area but in the whole... More 

Fort Myers, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fun place to stay across from Coco walk. Big room and awesome bathroom with double sinks,,a coffee area and a TV..yes..in the bathroom. Wish we could stay longer and hope to Merrick park mall..maybe if we skip the family events tomorrow!

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Candie S, Thank you for taking the time to share with us about your recent visit to our property and we are delighted to read that you had fun during your visit. We hope that you were able to visit Merrick Park as it is a great mall with great stores and we can not wait to have you... More 

Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

No acess to the pool the 1st night as it was privatised and we have not been noticed (we booked here especially for the terrasse with pool on our last in miami...) ! No accurate answer of the staff when we complained ! The general manager (off) never answered my complaining email. His 2nd was useless, except advising us to... More 

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MayfairMgr, Manager at Mayfair Hotel & Spa, responded to this review

Dear Caroline T, Thank you for taking the time to share with us about your recent visit to our property and we are truly sorry to hear that you were not able to enjoy our rooftop area, even though is something that doesn't happen often the pool area could be closed for private events. We take every guest's email very... More 

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