have stayed here 5 times before but noticed this time that the hotel was very money grabbing. Will not stay there again, good price for a basic hotel but the add on's not worth the hotel facilities as its very very dated. Staff always looking for tips but giving very basic service ...also noticed that a 15% service charge is... more

I stay in this hotel twice a year - for business. Staff at the front desk, housekeeping and F&B outlets are very friendly. Rooms are clean, big and comfortable. The pool area is two steps from the boardwalk - and has a nice bar - with great staff. Elevators are a problem - they are slow and it often takes... more

This hotel is fantastic!!! I have been to plenty of riu hotels before and so was aware of the standard but it exceeded my expectations. Yes there is building work going on, on both sides of the hotel so noise is audible but not through the night and is does not start at stupid o clock in the morning so... more

We stayed there may-june 2009. It was a huge disappointment. There was construction work at 2 other hotels at each side of the hotel. Noise from early in the morning till late in the evening, even in the weekends :=(( The rooms were small and dirty. Pool was dirty, poolboy was very rude! The personnel - most of them Latino's... more

We got a good deal on HotWire.com for Riu and boy were we lucky! The hotel was amazing! the property was gorgeous, safe, very well maintained - right on Collins Ave with several buses stopping in front of the hotel. The pool was great and you could always get a lounge chair even though it was packed with German tourists.... more

Being here for the fifth time and second time this year, again i must say we had a good stay. Building work didn't effect us because we had a sea-frontview room. We also went to the beach instead of da pool and the noise is not that bad! Staff was friendly and room was ok. It's not the 5 Star... more

This was our third stay here--yes there are building works going on on either side--it didn`t affect us--we don`t just sit by the pool we get out and about--a lovely walk to Ocean Drive along the Beach/Boardwalk--easy to get to the shops--walk/taxi/bus--only $2 one way--quite an adventure. The breakfast is excellent--as a vegetarian there is plenty of choice--you can be... more

We stayed here as a stop over for 2 nights on our way home. We'd travelled up from Key West and thought it would be better spending two nights in Miami before flying home to the UK. The pool was filthy, the towels were like rags, our room had sticky carpet, the shower didn't work (and when it did the... more

Ok, I've been to the Riu in Cabo San Lucas and was very impressed. This was our first visit to Miami and I felt familiar with the Riu name, so I booked it. We were disappointed! The lobby and front entrance are sort of deceiving. It looks fairly elegant and then you get to your room. We had an ocean... more