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The Ritz-Carlton Coconut Grove, Miami

#21 of 113 Hotels in Miami
Certificate of Excellence
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3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
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Complimentary Breakfast
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The Ritz-Carlton Coconut Grove, Miami
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461 Reviews from our TripAdvisor Community

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Traveler rating
    239
    113
    63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Ritz-Carlton Coconut Grove, Miami
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California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 30, 2009

My company booked a room for me at the Ritz for 3 days. I checked in a sized room but i think the previous guest smoked in that room. Otherwise the bathroom was well sized, a very nice new flat screen TV and the staff was okay as well. I would stay here again, but the next time i make... More 

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Boone, Iowa
1 review
5 of 5 stars Reviewed October 18, 2009

Amazing hotel... plus it was only a walk to the Cocoa Walk, which offered outstanding shopping and food. We had a great time.

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rccoconut, Assistant Director of Rooms at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Thank you for taking the time to write your comments. We look forward to your next visit. More 

New York, NY
Level Contributor
143 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed October 15, 2009

Stayed for three days & found the staff to be extremely friendly. However, the service was a little uneven: paper not always delivered, towels not always at pool in early morning (8 am), restaurant hostess either overly solicitous or ignoring you while you wait in a vitryally empty restaurant for a table, bartender not knowing a lick about wine (including... More 

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rccoconut, Assistant Director of Rooms at The Ritz-Carlton Coconut Grove, Miami, responded to this review

NYCTRAVELR, Thank you for sharing your comments about the hotel. We strive to provide the finest service to our guests. We will definately be working on the items you mentioned to make sure these areas are corrected. We look forward to your return in the future. More 

London
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 29, 2009

My party of 12 arrived at the Ritz hotel on Friday 11th September 2009 after having a big problem with a rental property we were intending on staying in and having my wedding at. Upon check in the reception staff were extremely welcoming and pleasant. My mother briefly explained our situation and upon entering my room one of the reception... More 

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Inch Marlow
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 15, 2009

Everyone at the hotel plays their part in making you feel special and its difficult to fault anything. Our package (Peace of Mind) included daily American breakfast, but what they don't tell you (until you check-in) is that there is a maximum credit of $22 per day. There is no buffet so you have to order off an a la... More 

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Paris, France
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 13, 2009

We stayed in the executive suite and it was spacious and had a very good decor. There were two bathrooms which were also good. The only criticism I had was that the air con did not work properly in the main bedroom despite us telling the staff about it. On the whole though this is a very nice hotel and... More 

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Maryland
Level Contributor
1 review
5 of 5 stars Reviewed August 30, 2009

Our overall rating of this hotel is exceptional!! We were celebrating our birthdays and came to the decision to select The Ritz Carlton Coconut Grove, in Miami. Upon our arrival, we were greeted with the most courteous staff from the valet attendants to Natalie, the best concierge we've ever encountered!! We experienced all of the luxuries that the Ritz Coconut... More 

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Paris, France
Level Contributor
109 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed August 22, 2009

I was there on business for a conference. I found this hotel classy , elegant which is usually a combination of the premices , the staff and the clientele. The atmosphere was relaxed and classy. My favorite. Very nice lobby, very helpful concierge nice pool (not a resort pool, but nicer pool than typical for city hotel), good room with... More 

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UK
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 21, 2009

I wouldn't be able to afford it most times - but it was a good deal on Expedia and my birthday treat. The only gripe I would have is the cost of the aprking and the charge for internet - but I guess if you have to worry about such things you shouldn't really be in the Ritz Carlton in... More 

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Arlington, VA
1 review
5 of 5 stars Reviewed August 9, 2009

The service at the Ritz-Carlton in Coconut Groce was excellent. The front desk was more than accomodating. When we asked for help they went above and beyond. Our room was gorgeous with a view of the bay. Every dettail of the room was perfect when we walked in. It had everything we needed, was very clean, and was at a... More 

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