We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton Coconut Grove, Miami

5.0 of 5 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Hotel website
Hotel packages
Special Offer
Complimentary Breakfast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
The Ritz-Carlton Coconut Grove, Miami
Professional photos View all
Browse nearby
The Ritz-Carlton Coconut Grove, Miami
Write a Review

393 reviews from our community

Traveler rating
    208
    92
    53
    27
    13
See reviews for
79
112
26
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (393)
  • Mar-May only
    (90)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (91)
All months
Nashville, Tennessee
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Very disappointing. We stayed here one night to attend a Halloween party in Coral Gables. After a few amazing nights at the Ritz Carlton in Key Biscayne, I was looking forward to trying out the Ritz in Coconut Grove. All Ritz's are amazing right? Wrong. There were some things I enjoyed here but overall would definitely not be back. The... More 

Was this review helpful? Yes
McLean, Virginia
Contributor
20 reviews 20 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I recently had the opportunity to spend two nights at the Ritz Carlton Coconut Grove (Monday Dec 1st thru Wed Dec 3rd) as I was attending a conference that was held at the hotel. I had high expectations and was not disappointed. The property is not large, only 115 rooms, with an adjoining two (unobtrusively linked) tower for condo property... More 

Was this review helpful? Yes 2
Zeldar T, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (MaryGL6016), Thank you for sharing your comments with the viewers of tripadvisor. It is such a pleasure to read your wonderful comments and know that our Ladies and Gentlemen were able to take such good care of you. Please know that I have shared your comments with our entire team and they are much appreciated for this. Thank... More 

Blythewood, South Carolina
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose the Ritz, Coconut Grove for a small, one day business meeting. This upscale, quaint, boutique hotel was perfect and the service was outstanding! The old style feel of the hotel, the marble lobby and bar area and typical Ritz personalized service was great! As soon as I checked in and met my meeting coordinator I was introduced to... More 

Was this review helpful? Yes 1
Zeldar T, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (pmerten3), Thank you for sharing your experience with the viewers of tripadvisor. I am so happy to know that you enjoyed your stay at The Ritz-Carlton Coconut Grove, Miami. Because of yours and all other guest comments, we are able to continue delivering exceptional service. Thank you once more for sharing and we look forward to welcoming you... More 

Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My room was obviously part of a suite, separated by 2 thin doors from the adjacent room. I could hear everything from the neighbouring room which was occupied by a father and two small children. I enjoyed the charm of a youth hostel, for more than 600 bucks a night! -The amenities are dated. Breakfast service, choice and quality oustanding.... More 

Was this review helpful? Yes 2
Zeldar T, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Markus), Thank you for sharing your feedback with the viewers of tripadvisors. I am quite disappointed to learn that we failed to meet your expectations and asked that you accept my sincerest apologies. Please allow me to address this issue by speaking with you directly. You are welcome to reach me by e-mail/number at your convenience. Sincerely, William... More 

Mount Kisco, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my family took a trip to Miami last summer and i booked this hotel through Hotels.com and when we walked in it was it felt like a 1970s hotel when we walked into the room it felt like it was a 200s hotel i'm pretty sure you and your family will love this time travel hotel!!!

Was this review helpful? Yes 2
Zeldar T, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (maddie1204) Thank you for sharing your experience with the viewers of tripadvisor and for staying at The Ritz-Carlton. I am truly happy to know that you enjoyed your stay with us and we look forward to welcoming you back the next time you travel to Miami. Sincirely, William Yahr Hotel Manager More 

Crawfordville, Florida
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I cannot express how much I loved staying here. What made the stay so good? The service. From the valet, to checking in, room service, and the staff helping us while we had our conference. They made my experience effortless and would definitely come back again. Only down side, make sure you get a room away from the construction side.... More 

Was this review helpful? Yes
Zeldar T, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Ms. Lannon, It is such a pleasure to read your wonderful review and to know that our Ladies and Gentlemen took such great care of you. Thank you for sharing this comment with the viewers of tripadvisor and we look forward to welcoming you back the next time your travel plan leads you to Miami. Sincerely, William Yahr Hotel... More 

San Francisco
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Rooms are fine (furniture a tad old, bathrooms fine); the staff are nice; but boy the in room dining and dining room downstairs have a problem. Both mornings they got our breakfast order wrong (despite reading it back correctly) and one morning it took an hour to appear; lunch took an hour (and then second course showed up first). Good... More 

Was this review helpful? Yes
Zeldar T, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Pixmac), Thank you for staying with us while traveling to Miami and for sharing your comments on tripadvisor. It is quite disappointing to read that we failed to provide you with the expected service and ask that you accept my deepest apologies. My only hope is that you would give me the opportunity to discuss this in detail.... More 

Arlington, Virginia
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 13, 2014

I stayed here a year ago for a mother/daughter trip, and this year came back to stay with my husband and parents to watch my husband do a triathlon nearby. Our experience was mostly very positive. We had excellent one-on-one service, and everyone who worked there stopped to talk to us whenever they passed. Our water in the restaurant remembered... More 

Was this review helpful? Yes
Zeldar T, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Ms. Brittanie, Thank you for sharing your comments with us viewers of tripadvisor. I am so happy to know that your overall experience was wonderful and that you will return to us next year. We look forward to welcoming you back to our little oasis in the Grove. Sincerely, William Yahr Hotel Manager More 

Lexington, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

Loved, loved, loved my stay at the Ritz in Coconut Grove. I was in to visit my son at UMiami and checked into the Residence Inn where they were doing construction. Marriott was nice enough to let me out of that reservation and move to the Ritz which was only $150 more per night. It was TOTALLY worth it. I... More 

Was this review helpful? Yes 1
Zeldar T, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (rooney/hagen), I am so happy to ready your wonderful feedback on your recent stay. Thank you for sharing this with the viewers of tripadvisor. It is truly wonderful to know that we have exceeded your expectations and look forward to welcoming you back to our little oasis the next time you travel t Miami. Sincerely, William Yahr Hotel... More 

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 1, 2014

Originally staying here was a corporate arrangement but I decided to arrive early to explore Miami. Corresponding with their concierge Mitch a wonderful itinerary was arranged seamlessly, his arrangements were spot on. Adding to this all the staff were wonderfully welcoming and accommodating, from Jaime and Martha in Biscaya, Victor by the pool, Haasan at the lobby lounge, the spa... More 

Was this review helpful? Yes 1
Zeldar T, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (TorontoGadget), I would first like to thank you for making The Ritz-Carlton Coconut Grove, Miami your home away from yours. I am truly touched by your wonderful comments and please to know our Ladies and Gentlemen took such great care of you. Please know that I have shared your most appreciated comments with everyone mentioned. We all look... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Ritz-Carlton Coconut Grove, Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton Coconut Grove, Miami

Address: 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Coconut Grove, Miami 5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Hotels.com, Priceline, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your The Ritz-Carlton Coconut Grove, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove
Hotel Style:
#8 Spa Hotel in Miami
#10 Luxury Hotel in Miami
#11 Family Hotel in Miami
#24 Romantic Hotel in Miami
#27 Business Hotel in Miami

241 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Hotel & grounds (22)
Viewed
Dining (2)
Viewed
Pool/beach area (8)
Viewed
Room/suite (17)
Viewed
View from room (4)
Viewed
Bathroom (5)
Viewed
Other (22)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (148)
Viewed
Amenities (12)
Viewed
Deluxe Room -- Pre-Renovation (43)
Viewed
Executive Suite -- Pre-Renovation (9)
Viewed
Outdoor Pool -- Pre-Renovation (16)
Viewed
Restaurants and Bars (25)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay