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The Ritz-Carlton Coconut Grove, Miami

#19 of 110 Hotels in Miami
Certificate of Excellence
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3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Special Offer
Complimentary Breakfast
Best prices for: 1 room 1 guest
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The Ritz-Carlton Coconut Grove, Miami
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The Ritz-Carlton Coconut Grove, Miami
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432 reviews from our community

Traveler rating
    224
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    59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hopkinton, New Hampshire
Top Contributor
79 reviews 79 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We headed to the greater Miami area for a little defrosting and to celebrate a benchmark anniversary and chose the Ritz as our home base. I have stayed in a number of Ritz Carlton's around the US and am always impressed with their service. The Team at Coconut Grove met the Ritz high standards with ease and confidence. I would... More 

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Edinburgh
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed at this hotel for a short business trip and was very impressed with many aspects. The staff were very helpful and friendly. the rooms were very well equipped and clean. Definitely lives up to the premium brand name - would stay there again without any doubts

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Fort Myers, Florida
Top Contributor
139 reviews 139 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel. I was here for a meeting and from the moment I pulled up to the entrance the staff was unbelievable. Check in was great, they offered champagne or wine, to when I checked out. The rooms are super nice and the beds are so comfortable. The rooms are very good. The meeting I was at... More 

Was this review helpful? Yes 1
Jupiter, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

my wife and i visited the Ritz Carlton Coconut Grove for a 3 day getaway celebrating our 40th anniversary and we had a wonderful time! From the moment we arrived we were treated royally, the staff were ALL amazing. Our room was great, complete with Nespresso coffee maker and an incredibly comfortable bed. The location is very convenient to Coconut... More 

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Ljubljana, Slovenia
Contributor
17 reviews 17 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Your score 9.6 Miami hotels have a serious problem with their employees, but not this one: people working in The Ritz-Carlton Coconut Grove are at the top of the class, much higher than Miami Four Seasons or Mandarin Oriental. Of more than a dozen hotels tried in Miami, this is the best one where hardware (facilities) and software (people) match.... More 

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RCCGM-HOTELMANAGER, Hotel Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear DVonTravel, Thank you for taking the time to share your experience with the viewers of tripadvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. It is such a pleasure to read your comments and to know that our Ladies and Gentlemen left a wonderful, lasting impression on you. Your comments mean so much to us and I assure... More 

philadelphia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After a difficult stay elsewhere, my significant other and I decided to extend our Miami stay at another Hotel location, the Ritz Carlton, Coconut Grove. Upon our arrival, the gorgeous lobby and welcoming staff immediately put me at ease. Walked into a lovely, well-appointed, quiet (despite nearby construction), and spacious room with a bay view and felt immediately almost giddy.... More 

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family of 6 spend the night here in between international flights. The reservation agent did a great job putting us into a suite instead of 2 rooms which was much nicer. The suite itself was very luxurious but the property itself was a bit far from the airport for a short overnight stay. To be fair I think we... More 

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RCCGM-HOTELMANAGER, Hotel Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Havekidslovetotravel, Thank you for sharing your feedback with the viewers of tripadvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. I am so sorry to hear tha our service did not meat your expectations. Your feedback is very important in our continuous efforts to anticipate our guest needs and provide a true Ritz-Carlton experience. My only wish is... More 

Portland, Maine, United States
Top Contributor
101 reviews 101 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Ritz, while being a very nice place, lacks the guest experience that you would expect from a Ritz Carlton. The sandblasting and painting that they were doing in the swimming pool area was noisy and not relaxing. It is Florida in high season so I would think they would wait and do their maintenance when it would not interfere... More 

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RCCGM-HOTELMANAGER, Hotel Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Sanford F, Thank you for taking the time to share your experience with the viewers of tripadvisor and for celebrating your special occasion at The Ritz-Carlton Coconut Grove, Miami. Your feedback is very important to our continued efforts to provide the finest personalized service to our guests. I am so sorry to hear that your stay was less than... More 

Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The beautiful hidden Gem in Coconut Grove is The Ritz Carlton. Its 8 miles from MIA airport, 4 miles from downtown Miami and Coral Gables. Great for pre/ post cruises, within walking distance to downtown Coconut Grove, Cocowalk,shopping, Cinepolis movie theater with 3 screens 3D on Grand Ave , art galleries, La Bottega restaurant on Main highway is to die... More 

Was this review helpful? Yes 1
RCCGM-HOTELMANAGER, Hotel Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Marlena, Thank you for taking the time to share your experience with the viewers of tripadvisor and for celebrating your special occasion at The Ritz-Carlton Coconut Grove, Miami. It is such a pleasure to read such wonderful comments and to know you enjoyed the surrounding area as much as you did our facility. I have shared your feedback with... More 

Port Richey, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay here was absolutely fabulous! Specially Maricel the housekeeper of our room went above and beyond to pleased us! I had surgery done in Miami and stayed at The Ritz for my recovery! It was a lot easier than what I was expecting to be!! A BIG THANK YOU TO THE TEAM! Thank you for making my time easier,... More 

Was this review helpful? Yes 1
RCCGM-HOTELMANAGER, Hotel Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Yadira H., It was such a pleasure to read your feedback on tripadvisor and to know that Maricel took such great care of you. Most importantly, we are very happy that your recovery is going well. Please know that I have shared your feedback with Maricel and the entire team and they are it was most appreciated. Thank you... More 

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