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SpringHill Suites by Marriott Miami Airport East/Medical Center

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1311 NW 10th Avenue, Miami, FL 33136
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SpringHill Suites by Marriott Miami Airport East/Medical Center
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Ranked #45 of 111 Hotels in Miami
A recent review
4 of 5 stars reviewed 1 week ago
twoguncharly Reston, Virginia
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383 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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NEW YORK
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We had made a reservation with the hotel chain directly several months prior to our arrival. They advertise free airport shuttle but after waiting over half an hour after calling, it never came so we had to pay for a taxi. This was one night stay before embarking on a cruise. They were understaffed with one person working at the... More 

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Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

We appreciate your candid feedback from your recent stay at the Springhill Suites Marriott. We are disappointed to learn that you did not enjoy a five-star experience; however your comments allow us to continue to maintain and improve the guest experience. We aim to provide our guests with the highest level of comfort and hope you will consider giving us... More 

Reston, Virginia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

First, the hotel is a short walk to to Bascom Palmer Eye institute and probably to other Miami University Medical facilities. That is why I stayed and it worked well. Given that, I'll say the hotel itself deserves good ratings for everything that they can control. They have a shuttle from the airport to the hotel, saving me a good... More 

Was this review helpful? Yes
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for taking the time to share your feedback regarding your stay at the Springhill Suites Marriott. I am glad we were able to provide you with exceptional service during your stay. The area is continuously changing and they are building a 7 eleven in the Shops of Civica due to open next month. I hope you have the... More 

Grand Cayman
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great place if you need to be near the U of M hospitals. It's a little bit remote - no restaurants within walking distance but great value and allows both of us to get work done, having a good desk and free wi-fi. Breakfast is nice because of the lack of restaurants. Parking is extra - $15... More 

Was this review helpful? Yes
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for taking the time to share your feedback regarding your stay at the Springhill Suites Marriott. I are glad you enjoyed our suite style brand during your travels. I am delighted to hear you were able to take advantage of our central location in the middle of Miami. We are currently in the process of upgrading our business... More 

Waco, Tx
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I picked this location because we are Marriott rewards members and because we really like the SpringHill Suites properties. They are fresh, new, comfortable and usually convenient. This one was all that for us. We were coming off of a seven day cruise and our flight was the next day. This location was an easy and inexpensive... More 

Was this review helpful? Yes 1
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for sharing your comments regarding your stay at the Springhill Suites Marriott. We are glad you enjoyed your stay and were able to explore Miami during your travels. We hope to see you again on your next trip to Miami! More 

Top Contributor
61 reviews 61 reviews
36 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stay here at Springhill Suites Miami Airport East when we have things going on at the hospital. The rooms are nice and spacious and decorated with a fresh palate. I must say the front desk staff is exceptional in every way, always friendly and efficient. The housecleaning staff too is top notch. Where the hotel really misses is in... More 

Was this review helpful? Yes
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for taking the time to share your comments regarding your stay at the Springhill Suites Miami Airport East/ Medical Center. Your comments allow us to ensure a better level of service in the future. While I am glad you enjoyed the overall staff service and spacious rooms, I will review with the scheduling with the leadership team. We... More 

Senior Contributor
27 reviews 27 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We use this hotel because of its proximity to the hospital and the special room rates offered family members at Ryder clinic. Staff are average; rooms are spacious and clean. Hotel is quiet unless there's a cruise pre-party while you stay. Proximity to loved ones hospitalized nearby make it the choice hotel. If you are visiting Miami for fun and... More 

Was this review helpful? Yes
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for taking the time to share your comments regarding your stay at the Springhill Suites Marriott. I am glad you were able to enjoy our spacious rooms and exceptional service. Our close proximity to the Medical Campus is a benefit and we are glad you were able to utilize the complimentary shuttle service. We look forward to seeing... More 

Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I just stayed at a SpringHill Suites the week prior to this visit in another state and the experience was perfect. In comparison, this hotel is lacking the details. There was no tea in my room, there was hair in the bathroom and the ironing board cover (which I needed because I was traveling for an interview) did not fit... More 

Was this review helpful? Yes
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for taking the time to share your feedback regarding your stay at the Springhill Suites Miami Airport East Medical Center. In an effort to improve our service I will share your comments with the team. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Everytime that I come to Miami VA, I stay here. I tried another place last night and came back to SpringHill. Perfect up to date rooms and food.......well, what can I say. Perfect. Never had a bad visit.

Was this review helpful? Yes 1
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for taking the time to share your comments regarding your stay at the Springhill Suites Marriott. I am glad you continually enjoy your stay. With a spirit to serve, we strive to continuously exceed your expectations and are delighted to hear this was done. We look forward to seeing you on your next visit. More 

Chattanooga, Tennessee
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great location to navigate Miami for Business. Parking was excellent and access to the highways was simple. The staff was great, every request was met and exceeded. The bar/restaurant was great and everyone made sure that everything was handled. Overall, it was perfect.

Was this review helpful? Yes 1
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for sharing your honest feedback regarding your stay at the Springhill Suites Marriott. We are glad you were able to enjoy our central location and the staff service exceeded your expectations. We look forward to seeing you on your next visit to Miami More 

Madison, Missouri
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 22, 2015

The hotel is very nice the rooms are very nice and roomy very updated. The view is fantastic of course with Miami as the view. The restaurant was less than desirable however the food was delicious and the service was the most horrible service I've had anywhere in the entire planet. The waitstaff was just plain lazy. Luckily the cooks... More 

Was this review helpful? Yes
Thomas L, General Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for taking the time to share your comments regarding your stay at the Springhill Suites Marriott. Your comments, both positive and negative, ensure we provide a better level of service in the future. I am glad you enjoyed our spacious rooms and our amazing cuisine. I am truly sorry the service piece fell short and will share your... More 

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