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SpringHill Suites by Marriott Miami Airport East/Medical Center

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1311 NW 10th Avenue, Miami, FL 33136
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1 room 1 adult
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SpringHill Suites by Marriott Miami Airport East\/Medical Center
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496 Reviews from our TripAdvisor Community

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Langley City, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We had little choice in booking this hotel with our travel group, as most hotels are extremely over priced in the area. The hotel is clean, the beds are very comfortable and the rooms are somewhat dated yet clean. Location: There is no place to eat any good or nutritious food . Not even BJs had any wholesome foods.. The... More 

Helpful?
Thank theflyinggreek
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

We appreciate your candid feedback from your recent stay at the Springhill Suites Miami Airport East/ Medical Center. We are disappointed to learn that you did not enjoy a five-star experience; however your comments allow us to continue to maintain and improve the guest experience. We aim to provide our guests with the highest level of comfort and hope that... More 

Cumming, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel 5 times from Sept 2015 thru Jan 2016 because of some medical procedures at the Miami Medical Center. The hotel is in a great location for visiting the Medical Center or for someone going on a cruise. However, the area around the hotel is somewhat run down. The rooms are clean and the complimentary... More 

Helpful?
Thank Jerry L
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

We appreciate your candid feedback from your recent stay at the Springhill Suites Miami Airport East/ Medical Center. We are disappointed to learn that you did not enjoy a five-star experience; however your comments allow us to continue to maintain and improve the guest experience. We aim to provide our guests with the highest level of comfort and hope that... More 

West Des Moines, Iowa, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Called hotel for pick-up from MIA from 10:30 AM to 11 AM. Finally someone answered. They stated they were the only person on duty and apologized for my difficulty in reaching them. Front desk person stated they would send someone to pick us up immediately and to wait outside Door 2 - Departures. After waiting 45 minutes tried calling the... More 

Helpful?
Thank Ort21452
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

We appreciate your candid feedback from your recent stay at the Springhill Suites Miami Airport East/ Medical Center. We are disappointed to learn that you did not enjoy a five-star experience; however your comments allow us to continue to maintain and improve the guest experience. We aim to provide our guests with the highest level of comfort and hope that... More 

1 review
2 of 5 stars Reviewed 5 days ago NEW

...than return to this hotel. The Good: Close to UM Medical Center with efficient shuttle service. The Bad: Everything else. An antiseptic odor permeates throughout, possibly due to the large number of medical patients staying there. Our room had an awkward floor plan, old furniture and a caret so dirty that we didn't walk on it barefooted. The AC was... More 

Helpful?
Thank J G
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

We appreciate your candid feedback from your recent stay at the Springhill Suites Miami Airport East/ Medical Center. We are disappointed to learn that you did not enjoy a five-star experience; however your comments allow us to continue to maintain and improve the guest experience. We aim to provide our guests with the highest level of comfort and hope that... More 

Santa Maria, California
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

As a Marriott Hotel this particular hotel is sub par. The rooms seem to have been recently remodeled but the staff ruin the site. Outside appearance is pretty rough, inside it is nice. Young staff at the front desk do a dis-service to the Marriott chain name. Experience is one thing, competency is quite another. A lack of hotel experience... More 

Helpful?
1 Thank Paul B
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

We appreciate your candid feedback from your recent stay at the Springhill Suites Miami Airport East/ Medical Center. We are disappointed to learn that you did not enjoy a five-star experience; however your comments allow us to continue to maintain and improve the guest experience. We aim to provide our guests with the highest level of comfort and hope that... More 

Marathon, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Emergency eye surgery warranted our stay, not a pleasure trip, we asked hospital staff of hotel nearby and they gave us the number to this hotel. A quarter of a mile away, it was convenient for us weary travelers and had a restaurant, a mini store, friendly staff with smiles!...free breakfast and more. The rooms have a couch that makes... More 

Helpful?
Thank suemac-celiac
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for taking the time to share your comments in regards to your recent stay at the Springhill Suites Miami Airport East/Medical Center. We hope to see you on your next visit to Miami! More 

Alajuela, Costa Rica
Level Contributor
119 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located located close to all the hospitals. The rooms are very nice and the staff is wonderful. The thing I didn't like was paying $15 a night to park. The have a very good breakfast. It was nice but a little pricey.

Helpful?
Thank Ray W
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

Thank you for taking the time to share your comments in regards to your recent stay at the Springhill Suites Miami Airport East/Medical Center. We hope to see you on your next visit to Miami! More 

Colorado USA
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The Airport Shuttle was 1 hr. late picking us up. We had a full shuttle and we all had to wait 1 hour. When we arrived at hotel, we asked to be on the Cruise Shuttle for the next morning and we were told it was Full. We ended up taking a Taxi for $8 per person, the same cost... More 

Helpful?
1 Thank CruiserColoradoUSA
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

We appreciate your candid feedback from your recent stay at the Springhill Suites Miami Airport East/ Medical Center. We are disappointed to learn that you did not enjoy a five-star experience; however your comments allow us to continue to maintain and improve the guest experience. We aim to provide our guests with the highest level of comfort and hope that... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

Felt like we were in the slums. When shuttle pulled up, high gates around almost everything in the neighborhood. Lots of Homeless people on the streets,pizza delivery guy in the elevator said not to go outside of the hotel.

Helpful?
Thank Kimberly S
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

We appreciate your candid feedback from your recent stay at the Springhill Suites Miami Airport East/ Medical Center. We are disappointed to learn that you did not enjoy a five-star experience; however your comments allow us to continue to maintain and improve the guest experience. We aim to provide our guests with the highest level of comfort and hope that... More 

Marathon, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This Marriott property is very close to the University of Miami medical Center (and pretty close to the airport.) It seemed like a lot of the guests were there because of the hospital. Unfortunately, whatever stress they may be under due to their own afflictions or their families, it is certainly exacerbated by the conditions at this hotel. The hall... More 

Helpful?
1 Thank Bill M
Corey J, Manager at SpringHill Suites by Marriott Miami Airport East/Medical Center, responded to this review

We appreciate your candid feedback from your recent stay at the Springhill Suites Miami Airport East/ Medical Center. We are disappointed to learn that you did not enjoy a five-star experience; however your comments allow us to continue to maintain and improve the guest experience. We aim to provide our guests with the highest level of comfort and hope that... More 

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