I live in Miami and needed a hotel room while my home carpet was being removed. I made reservations for 2 nights and was not sure about the area. At my arrival I noticed the Manager on Duty was greeting all the guests and directing them to the different agents. Grace who was the Front Desk agent to checked me... More

We have stayed here several times in the past 6 months while being treated at The University of Miami Hospital. Every experience has been very positive. The front desk staff are courteous and helpful. The shuttle to the Medical Center is wonderful. The rooms are great since they are all suites which allowed me to rest in bed while my... More

all and all the hotel was decent. i was upset because we had called twice in regards to hotel shuttle. we told them both times we had a late flight however we were never told that the shuttle stops at 1030 pm or 11. our flight was delayed we called for the shuttle only to be told that it had... More

The hotel staff is little help with the extras. The restaurant is a joke. Every time we ate there the orders came out wrong. From old eggs to rotten celery. Noise from the adjacent expressway was loud and bothersome.

I caught an earlier flight for my vacation due to weather but it resulted in a Miami layover. This was the only available hotel in the area. It's a $30 (including a tip) cab ride from the airport if you are arriving after 11 PM. The staff was extremely helpful when I called with questions prior to arrival. The morning... More

We booked a one night stay at this hotel prior to a cruise. It was very convenient for that purpose...we also were able to leave our vehicle there in the secure parking lot for the duration of our cruise. We were greeted promptly and the girl was very friendly. My only issue with check in was that there was only... More

This hotel was expensive and you still had a parking fee. I stayed a week because I had too. The staff was stretched and was multi-tasking. The shuttle service was not reliable. I walked from the hospital many days. I wonder about hotel security because there were pizza flyers under my door everyday from intruders. Eight nights cost me $1700.

We have stayed at the Miami Springhill Suites hotel several times when we travel to Miami for Volleyball tournaments at the convention center in Miami. The rooms are great for our players (often 2 kids in room with an adult). The separated sink/restroom from the main bathroom is convenient when traveling with multiple people. The area of the hotel is... More

We often stay in Springhill Suites. We stayed here the night befor a cruise. It is not in a good neighborhood, we felt safe in the room. We would not walk the area however. We had a car, so there wasn't a problem with the isolation. The parking garage requires a room key to open the gate. The room was... More