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Hotel Urbano

#42 of 115 Hotels in Miami
Certificate of Excellence
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2500 Brickell Ave, Miami, FL 33129
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1 room 1 guest
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507 Reviews from our TripAdvisor Community

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Traveler rating
    236
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    67
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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    (507)
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    (165)
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Douglasville, Georgia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

About a week ago my wife and I checked into this hotel. I must admit after reading some of the reviews we were expecting a mediocre stay. Boy, were were shocked! The check-in was effortless. Edgar (front desk clerk) was very professional and knew a lot about the surrounding area to offer recommendations on things to do. Yes, it was... More 

Was this review helpful? Yes 1
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2015 via mobile

We actually stayed here twice in 2012 and since then have not been able to coincide with availability. I think it has gotten way too popular. The second time we stayed they were very accommodating in moving us to a room with a view of the pool instead of busy street view. All rooms have small balconies and while I... More 

Was this review helpful? Yes 1
Urbano33129, General Manager at Hotel Urbano, responded to this review

Dear Guest, Thank you for taking the time to share your experience with the Hotel Urbano Miami. I'm happy to hear that we accomplished our goal of exceeding our guest's expectations. I'll share your comments with all our staff. Thank You and I look forward to seeing in our hotel again soon. Sincerely, More 

Miami
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 22, 2015

Reserved for 2 nights on the strength of location. Very familiar with Miami and remember well the hotel under different 'brands'. Per reservation confirmation: City View King "electric guest room that captures the bright sizzling essence of Miami FEATURING: Balcony and others. There was no city view. Ground floor room, with a small window facing the narrow driveway used to... More 

Was this review helpful? Yes 1
Urbano33129, General Manager at Hotel Urbano, responded to this review

Dear Guest, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

San Juan; Puerto Rico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 18, 2015

although the facilities are acceptable there are a few things that need to be reviewed; Beds are big and comfortable but they are way to high to get into them if you are not to tall or if you are an elderly person with disabilities; bathroom doors are a nightmare ; if you are using the shower and someone has... More 

Was this review helpful? Yes 1
Urbano33129, General Manager at Hotel Urbano, responded to this review

Dear Guest, We appreciate the time you took to let us know about your experience with the Hotel Urbano in Miami. I can see that we accomplished our goal of providing an excellent hotel stay, we are well known for our great location and excellent service. I'm sorry that the room layout did not meet your expectations, we'll definitely look... More 

london
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 14, 2015

We travel quite a bit so I tend to be a bit picky.. I found the price high for the location, but then just try to get a weekend deal in popular South beach, impossible! This location worked for us as we were leaving for Key West the next day, do not pay for expensive valet parking as parking is... More 

Was this review helpful? Yes
Urbano33129, General Manager at Hotel Urbano, responded to this review

Dear Guest, Thank you for sharing your experience with the Hotel Urbano. Your feedback is very important to us. Will allow us to improve our services and satisfy our guests needs. Thank you again and I hope to have the opportunity to host you again in the near future. Sincerely, More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015

The hotel itself is very nice! comfort bed, large, clean room, nice and clean bathroom. However, they charge $30 extra for the parking fee. Don't be fooled! You can just park across the street! We found a parking spot in the midnight. It doesn't have breakfast. There are lots of creepy oil painting in the aisle tho, especially when we... More 

Was this review helpful? Yes 4
Urbano33129, General Manager at Hotel Urbano, responded to this review

Dear Guest, Our hotel is located in the beautiful Brickell/downtown area near the beaches of key Biscayne but parking space is very limited. We do not encourage our guests to park in the surrounding residential area because parking is allowed only to residents with a parking permit, the risk that your vehicle will be towed away is very high and... More 

Gatesville, TX
Level Contributor
289 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 296 helpful votes
3 of 5 stars Reviewed June 30, 2015

This boutique hotel has friendly & efficient staff, good clean rooms and facility, interesting modern decor, and provides a large comfy room and bed. My hubby and I have stayed in Miami pre-cruise many times but this was our first visit to the Hotel Urbano which we booked via Expedia's Secret Hotels option. The hotel is on the free trolley... More 

Was this review helpful? Yes 2
Urbano33129, Manager at Hotel Urbano, responded to this review

Dear Guest, I'm glad to hear that you enjoyed your stay and had a good night sleep. Sorry that you had to walk from downtown to the hotel, the free trolley is a great service but unfortunately on Sundays stops at 8:00pm, weekdays and Saturdays unitl 11:00pm. Thank you for your feedback, and we would like to have the opportunity... More 

Joplin, Missouri
Level Contributor
6 reviews
5 of 5 stars Reviewed June 30, 2015

The hotel was in a great location for getting to our port the next day. The room was clean, the front desk helpful, and the decor not the standard hotel look. Enjoyed walking around looking at the different art displayed. The location was across from the free trolley which made it a great place to stay without a car. They... More 

Was this review helpful? Yes
Urbano33129, General Manager at Hotel Urbano, responded to this review

Dear Guest, Your feedback is very important to us, we are delighted to hear that you enjoyed your stay at the Hotel Urbano. I'll share your comments with our our staff, will make them very happy. Thank you and we hope to see you again in the near future. Sincerely, More 

East Lothian, Scotland
Level Contributor
116 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 29, 2015

I stayed at the Hotel Urbano, Miami with seven members of my family the night before we left on a Cruise from Miami Cruise Port. We were made most welcome by all staff and the rooms were very clean and comfortable. The Hotel has a swimming pool and we all had a great time in and around the pool. We... More 

Was this review helpful? Yes
Urbano33129, General Manager at Hotel Urbano, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience with the Hotel Urbano in Miami. We are very happy to hear that you enjoyed your stay and we hope to see you again in the near future. Sincerely, More 

Hotel Review Summarization

What travelers say

  • Pool area(8)
  • Key Biscayne(4)
  • Great location(4)
  • South beach(3)
Questions? Get answers from hotel staff and past guests. Ask a question

466 photos of this hotel

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Pool/beach area (33)
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Room/suite (28)
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Hotel & grounds (44)
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Amenities (32)
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City View King Room (57)
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Lanai Double Room (55)
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Pool (19)
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Pool View Double Room (57)
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Restaurants and Bars (8)
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The Hotel (42)

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Pool/beach area (5)
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Hotel & grounds (7)
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Dining (4)
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Other (10)
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