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Hotel Urbano

#42 of 120 Hotels in Miami
Certificate of Excellence
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2500 Brickell Ave, Miami, FL 33129
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1 room 1 adult
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547 Reviews from our TripAdvisor Community

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Tampa, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

... not that the discount compensates for the cost of daily valet parking. The art work through the hotel lobby and halls is delightful if you enjoy colorful Latin/Cuban art. The pool area looks nice, though the day we visited was too cold to enjoy. The lobby bar is tiny but the bartender there the night we visited was friendly... More 

Helpful?
Thank Trude D
Urbano33129, Guest Service at Hotel Urbano, responded to this review

We are pleased you enjoyed your stay with us . Thank you for our wonderful comments about the Urbano Staff, We try to go beyond our duties to exceed customer expectations. We look forward to your return at the Hotel Urbano at Brickell. More 

Carcassonne, France
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only needed the hotel for one night as we were visiting the French consulate the next morning. We were told about the free trolley that stops in front of the hotel every 15 to 20 minutes. This kept us from having to drive down the street and pay for parking again and only took a couple of minutes. The... More 

Helpful?
Thank CarcassonneGuy
Urbano33129, Guest Services at Hotel Urbano, responded to this review

Thank you for taking time out of your day to respond about your recent stay with us. We work very hard to ensure our facilities and services are superior and we strive to be the best hotel around. It sounds like we meet your expectations. We are glad to hear you enjoyed a relaxing stay here at Hotel Urbano. We... More 

Edmonton, Canada
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is clean, friendly staff. The pool area is great - there was even a poolside bonfire in the evening! Buffet breakfast very adequate. Downside - small bar closes at around 9pm, and there is no restaurant. To go anywhere to eat you can take the free street trolley from across the road to Brickell village (which is worth the... More 

Helpful?
Thank jay170
Urbano33129, Guest Services at Hotel Urbano, responded to this review

Thank You for taking time out of your day to respond to your resent stay with us. We work very hard to ensure our facilities and services are superior and we strive to be the best hotel around. It sounds like we meet your expectations but except that we don't have a F & B outlet but your comments will... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

After reading reviews I believe there must have been some changes, neglect or so. Breakfast is Buffett style. The hotel functions more like a holiday inn with brighter walls. Bedding was good, but furniture and carpets do look used. Could be reason why it does not give a real clean appearance. Reception desk: very spotty regarding help about local area.... More 

Helpful?
Thank IB55gone
Urbano33129, Guest Service at Hotel Urbano, responded to this review

Thank you for taking time out of your day to respond about your recent stay with us. Please accept our sincere apology for the inconvenience you have encountered with the Hotel Urbano . Actually, the hotel will be going through a planned multi-million dollars renovation of all its guest rooms and public area including expansion of new tower in the... More 

Miami, Florida
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Very chic hotel just outside of Key Biscayne. Excellent location/area. Very interesting decor throughout. The staff was very friendly and helpful. Only problem was that at the breakfast buffet most of the plates, cups and silverware that were made available for our breakfast were dirty. I don't know if they had a problem with their dishwasher or what but the... More 

Helpful?
Thank Jeannette G
Urbano33129, Guest Service at Hotel Urbano, responded to this review

Thank You for taking time out of your day to respond to your recent experience with us. We work very hard to ensure our facilities and services are superior and we strive to be the best hotel around. This is unacceptable and rest assured that the issue you have raised about F& B Department has been documented and forward to... More 

La Romana, La Romana, Dominican Republic
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Unless the price of other hotels in Miami is through the roof don't stay here. Poor service, breakfast seems like something out of an old Woolworth cafe, gym is a cardio room with two machines. Over all decor is pretty bad and the yellow dark hallways don't greet you so well in the morning. Your day will start gloomy.

Helpful?
Thank Edward D
Urbano33129, Guest Services at Hotel Urbano, responded to this review

Thank you for taking time out of your day to respond about your recent stay with us. Please accept our sincere apology for the inconvenience you have encountered with the Hotel Urbano . Actually, the hotel will be going through a planned multi-million dollars renovation of all its guest rooms and public area including expansion of new tower in the... More 

San Juan, Puerto Rico
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed December 31, 2015

This is a good hotel, accesible but quite. Is not a big hotel, it just has 3 floors. They serve breakfast and that is a plus. The downside of this hotel is the parking, is just valet and cost around $30 per night. The staff is very friendly.

Helpful?
Thank kariluz
Urbano33129, guest service at Hotel Urbano, responded to this review

Thank you choosing Hotel Urbano at Brickell for your accommodations and we work very hard to ensure our facilities and services are superior and we strive to be the best hotel around, It sounds like we meet your expectations . We the Hotel Urbano staff try to exceed customer expectations at every moments of your stay, We look forward welcoming... More 

London, United Kingdom
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed December 23, 2015 via mobile

I've stayed in this hotel a good four or five times over the last ten years. Overall the price is reasonable and it's not too far away from downtown Miami. Rooms are OK but really nothing special. The breakfast used to be made to order and was very decent. Now they put on some cheap and plasticy spread of unpleasant... More 

Helpful?
Thank HouseoftheFrogs
Urbano33129, Guest Services at Hotel Urbano, responded to this review

Thank you for taking time out of your day to respond about your recent stay with us. Please accept our sincere apology for the inconvenience you have encountered with the Hotel Urbano . Actually, the hotel will be going through a planned multi-million dollars renovation of all its guest rooms and public area including expansion of new tower in the... More 

Richmond Hill, Georgia
Level Contributor
134 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed December 20, 2015

We selected this hotel because we were looking for a property that would be close to the Port of Miami and boy did we choose correctly. The hotel is less than five miles from the port so you can sleep in until you get ready to head to the cruise terminal. The drawback to the property is the $25+ local... More 

Helpful?
Thank Pat P
Urbano33129, Guest Services at Hotel Urbano, responded to this review

We glad to hear you enjoyed a relaxing stay here at Hotel Urbano. . Thank you for sharing your nice feedback about us . We the Hotel Urbano try to exceed customer expectations at every moments of your stay .We look forward to your next visit with us. Thank you for staying at the Hotel Urbano at Brickell . More 

Gloucester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 16, 2015

We booked this hotel to stop in for one night prior to boarding a cruise. Our flight landed in Miami 6pm and after arriving at the hotel we were very disappointed to find that the restaurant and bar that is mentioned on their website does not exist. So we had to go into Brickell, ( A short trip on the... More 

Helpful?
Thank 1KYTL1
Urbano33129, Guest Services at Hotel Urbano, responded to this review

Thank you for taking time out of your day to respond about your recent stay with us. We work very hard to ensure our facilities and services are superior and we strive to be the best hotel around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help... More 

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