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Hotel Urbano

3.5 of 5 2500 Brickell Ave, Miami, FL 33129
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Certificate of Excellence 2014
Hotel Urbano
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Hotel Urbano
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412 reviews from our community

Traveler rating
    207
    136
    49
    10
    10
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85
142
31
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alberta, Canada
Top Contributor
74 reviews 74 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for the night prior to going on a cruise. The hotel is small and a bit outdated but it's clean and the staff are friendly. The pool area is really neat with some cabana's, a water wall, and fire bowls, making sitting out by the pool and having drinks in the evening quite pleasant. The hotel... More

Was this review helpful? Yes 1
Lethbridge, Canada
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We needed a hotel for one night before our cruise and this was nice. The free trolley was right in front and across the street. The beds were good and the rooms were clean. The staff were extremely helpful with everything. The pool area is cozy and nice at night and a great place to relax by. This hotel reminded... More

Was this review helpful? Yes 1
Timbuktu, Mali
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Boutique on Brickell near entrance to Key Biscayne quick walk to the beach. Reasonably priced. In busy area but the rooms are quiet. Staff friendly, but could use a few more of them sometimes hard to get ahold of front desk or room service. Overall nice spot good value for the money.

Was this review helpful? Yes 1
Rocky River, Ohio
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Great location (at the entrance of the access road to Key Biscayne) and attentive staff. The valet for your car is super quick and convenient. The room was comfortable. The pool area was small, but made up for with its amenities (cabanas, fire pit, etc). I would stay again for my next visit.

Was this review helpful? Yes 3
sewell, nj
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this was a very nice hotel. very clean, good breakfast offering, very helpful staff. The front desk told us where to pick up the free hop-on/hop-off trolley. We stayed here on Oct 3rd prior to our cruise on the NCL Getaway . Had a very nice room overlooking the pool on first floor. Had nice patio to sit outside.

Was this review helpful? Yes 2
Pennington, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 15, 2014

The staff was very friendly and answered our many questions. However, the beds were not to our liking, they were very, very soft and hard to get into and out of. the t.v. had terrible reception, we were told they would look into it and when we returned to the room it was still terrible. not HD. Traveling with a... More

Was this review helpful? Yes 1
Urbano33129, Sales Manager at Hotel Urbano, responded to this review

Thank you for choosing Hotel Urbano for your recent stay! We do not have bathtubs and I apologize that you were told otherwise when making your reservation. I hope you otherwise enjoyed our boutique art hotel and we have the chance to welcome you back soon. More

Miami, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2014

While work was being done on our home, we needed a place to stay for the weekend. We have two small dogs so we needed a pet friendly hotel. We chose The Hotel Urbano because of their pet policy and because it was close to my job. The hotel is very modern and stylish. The staff was very accommodating and... More

Was this review helpful? Yes 2
Urbano33129, Sales Manager at Hotel Urbano, responded to this review

Thank you for choosing Hotel Urbano for your stay. I do apologize for the noise- normally our little hotel is much quieter, and our hotel security spoke to a member of the party on these nights. I hope on your next Staycation we can offer a peaceful mini-vacation! More

Jacksonville, Florida
2 reviews
4 of 5 stars Reviewed October 6, 2014

From check-in to check-out the service was excellent! Everyone from valet to housekeeping made our stay an awesome experience. They were all very kind and considerate (Jerrell went way above and beyond). The pool was amazing, the bed was glorious. A/C didn't go below 65 degrees and I am an older woman so 60 degrees would've been nice. For future... More

Was this review helpful? Yes
Estero, Florida
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 7, 2014

I live on the west coast of Florida and stayed at Hotel Urbano for one night when a friend from out of state was visiting Miami. We had our small dog with us, which is what drew us to this hotel since it is pet friendly-- no complaints there, as they are very accommodating when it comes to pets! All... More

Was this review helpful? Yes 1
Urbano33129, Sales Manager at Hotel Urbano, responded to this review

Thank you for your review! We're so glad you enjoyed your time at our artsy hotel with your furry friend. I'd love to recommend the fantastic closer attractions in Brickell, Wynwood, and Key Biscayne for your next visit- Miami has lots to offer! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

After checking into a nightmare hotel upon arriving to Miami (I won't mention the name), we immediately checked out and needed somewhere to stay, so we chose Hotel Urbano through the hotel tonight app. It was a complete difference from where we just were - clean, bright, comfortable, great pool and outside area, great food, bar, awesome staff - I... More

Was this review helpful? Yes 2
Urbano33129, Sales Manager at Hotel Urbano, responded to this review

Whatever the circumstances, it's great that you found us! When you're in the Miami area again feel free to contact us directly- we look forward to welcoming you back! More

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Additional Information about Hotel Urbano

Address: 2500 Brickell Ave, Miami, FL 33129
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Urbano 3.5*
Number of rooms: 65
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