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Viceroy Miami

#15 of 113 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
Hotel website
485 Brickell Avenue, Miami, FL 33131
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1,078 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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  • All months
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Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We booked one night here with a Travelzoo deal for our first night in Miami. We found it very easily from the airport rental centre. Check in was nice and smooth and we received an upgrade to a Viceroy King room and drinks vouchers as part of the deal. The room was beautiful with a quirky style; 4 poster bed,... More 

Was this review helpful? Yes
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have stayed here multiple times with work and I wouldn't stay anywhere else. The hotel staff are friendly and welcoming, the room service and dining options are great and the rooms are spacious and comfortable - a real break from the standard boring business hotel stay. I have also attended several business meetings at the hotel and the conference facilities... More 

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Mevaseret Zion, Israel
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

the pictures speaks itself as you see it's a luxury hotel and it's manifested in every single corner . one of the biggest and the prettiest rooms I've ever been amazing view to the city, the river and the port. very friendly staff

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

It was absolutly amazing! The staff is friendly and welcoming everywhere you go. i stayed for the night and honestly I wished I would of had more time. The front office staff was very nice when i arrand the reataurant was delightful. The pool is beautiful and so big- i could have stayed in that pool all day. I really... More 

Was this review helpful? Yes
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Angelmicky12, Thanks for your kind review. I was thrilled to read that you enjoyed your time with us, and that you were in particular impressed with the friendly and welcoming service provided by our team of colleagues. It's a proud moment to read comments such as these as we certainly strive to provide impeccably intuitive service to all of... More 

New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

After a long six and difficult six months on a personal front, I opted to unwind in Miami and attend a concert. The Viceroy was one of my several options in the general area. There are a lot of great things about this hotel, but also some issues that makes this place truly unique and one that I would choose... More 

Was this review helpful? Yes 2
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Alvin M, Thank you kindly for taking the time to share such a detailed overview of your most recent stay with us, here at Viceroy Miami. I was thrilled to read that throughout your experience our team consistently delivered intuitive, cordial, and welcoming service. I was also delighted to read that you enjoyed the Kelly Wearstler designed guest room... More 

Atlanta, Georgia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location with fantastic staff, rooms are very nicely decorated, bathroom was huge, good selection of TV channels, comfortable bed. Overall I would highly recommend this hotel to someone who needs central location in downtown Miami.

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear silvie_garcia, Thanks for your short and on point comments about your recent Viceroy Miami experience. I was pleased to read that we offered you all the comforts and amenities needed for a productive, yet relaxing business trip. We recently updated, and expanded, our TV channel lineup and I was therefore delighted to read your comment in this regard. Thank... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

While staying at this beautiful property -- I was having a hard time staying alive without having some sort of candy in my system (crazy I know). I called Guest Services to see if they had a vending machine inside the hotel. They heard my situation and offered me their staff vending machine. In the end, the desk ended up... More 

Was this review helpful? Yes
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Edward L, I was thrilled to read about your "candy craving" experience and how one of our colleagues took the opportunity to create a WOW experience for you. We often talks amongst ourselves about creating such experiences and it is therefore truly amazing to read how our service culture came to live when you needed it most. Indeed, the... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My husband and 3 of his groomsmen booked 2 rooms here on May 15 the night before our wedding. at about 1 in the morning a water pipe burst in my husband's room, after failing to fix it they shut off the water to his room close to 5am. as a result he had barely 3 hours of sleep, was... More 

Was this review helpful? Yes 2
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Crystal H, Thank you for taking the time to share your comments following your recent stay with us, here at Viceroy Miami. The incidents you encountered are certainly not indicative of a typical Viceroy experience. At your leisure, please kindly reach out to me directly so we can further discuss the details of your stay and ensure a proper... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We just stayed one night, and yet felt like we were on vacation (even though we were 20 minutes from home). Beautiful property and great customer service! We really enjoyed our stay and will definitely consider a longer stay in the future!

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ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Stefany H, Thank you for your wonderful review about your recent stay at Viceroy Miami. I am thrilled to hear that we exceeded your expectations and I will certainly share your comments with my team. Thank you for choosing to stay with us and we hope that you will consider Viceroy Miami, your home away from home! Warm Regards,... More 

Peterborough, England, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location. Overlooks the bay from some sides and the downtown Miami area the others. Perfect for exploring downtown and the bayside areas on foot. At night we wanted to explore south beach and the helpful receptionist suggested an uber which was quick and easy. During the day it was only a short drive to south beach. Room was stunning,... More 

Was this review helpful? Yes
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Oliver A, It was certainly a pleasure reading your review from your recent stay with us and I thank you for sharing your feedback. Viceroy Miami has the perfect location indeed! We are only 25 minutes away from south beach and also within a 15 minute driving radius, you can go to Coconut Grove, The Design District and Wynwood... More 

Hotel Review Summarization

What travelers say

  • Pool area(12)
  • Very nice(9)
  • Bedroom suite(6)
  • Room service(5)
  • South beach(5)
  • Valet parking(3)
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The Hotel (24)
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Viceroy King (25)

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