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Viceroy Miami

#17 of 111 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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485 Brickell Avenue, Miami, FL 33131
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Viceroy Miami
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Viceroy Miami
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988 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

I had quite an incredible time at the Viceroy during mid-March 2015. I stayed for one night by myself and everything A-Z was perfect. The valet service was attentive, the balcony views were stunning and the staff was there immediately for anything I needed. I highly recommended this venue for any type of stay. I will certainly be returning.

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Oklahoma City, Oklahoma
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stay 75 to 100 nights a year in hotels throughout the U.S so I have a slight understanding of both poor and exceptional service. This property was capable of demonstrating both. Stayed here for A Fleetwood Mac concert a few blocks away. Location was good. Pre paid reservation. Checking in at 3:50, front desk personnel, albeit extremely friendly and... More 

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Aberdeen
Top Contributor
59 reviews 59 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The room we had was nice and spacious. All seemed good but we were let down by poor maintenance, poor cleaning, poor internet and a poor response to a request for some cooking supplies. During our stay I emailed the manage with the note below, including photos of a grubby frying pan and the stained toilet. It's unforgivable that we... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My skepticism turned to delight. In the heart of the city I arrived at hotel Viceroy Miami; a place big on art, mindful, modern, and an eclectic group of guests milling about. In just one night I fell in love with the thoughtful creations coming from the kitchen; the comforts of my well-appointed room; the sophistication without the pretentiousness. I... More 

Was this review helpful? Yes 3
Moore, Oklahoma
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a mouth-dropping experience when we walked into our suite. It was more like a condo - had a kitchen, living room, dining table, and two bedrooms and two bathrooms, and a washer and dryer. We were upgraded at no charge, and that was appreciated. We ate next door at TruLucks, which was expensive but fantastic. We will definitely... More 

Was this review helpful? Yes 1
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Emily F, Thank you for sharing such lovely comments following your recent stay with us, here at Viceroy Miami. We were truly delighted to read that you enjoyed staying in one of our Viceroy Residences. On very few occasions we have the opportunity to utilize these residences as upgrades and I’m glad to hear that you were pleased with... More 

West Palm Beach, Florida
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stood at the Viceroy for a weekend for convenience of attending a concert nearby. I found my entire experience very enjoyable. It was certainly an off season, non busy weekend, so I was able to enjoy both the top notch massive pools as well as the spa almost entirely to myself. I found the service to be just right... More 

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear fndrh1st, Thank you for sharing such lovely comments about your recent stay with us, here at Viceroy Miami. I was delighted to read that you were able to take full advantage of our 300-foot infinity pool as well the Phillip Starck designed Spa with its amazing water lounge. We were thrilled to read that it was in the end... More 

miami
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

PROS - - Beautiful decor, nice location and well staffed. - The team was nice enough to upgrade my room without me even having to ask which gave my wedding pictures a nice touch having the water view. CONS - - The bed sheets were thin and not as comfortable as I hoped for.

Was this review helpful? Yes 1
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear arguelcld, Thank you for your short and to-the-point review of your recent Viceroy Miami experience. I was glad to read that you enjoyed the Kelly Wearstler designed guest room, as well as our central location on Brickell Avenue, adjacent to Downtown Miami. It is always a proud moment to hear about our team of colleagues, and I’m delighted that... More 

Sao Caetano Do Sul
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was very good, but expansive for apresentation, staff at reception pollished, but olds beds, small lobby five star Polls The 15th floor infinity pool and views were amazing. The room was large whith balcony very good view

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Asleones, Thank you for sharing your recent Viceroy experience. We were pleased to read that you had enjoyed your stay with us, particularly the 2-acre pool deck on the 15th floor. Indeed, our rooms are quite spacious with great views of the Miami River, Downtown Miami, or Brickell Avenue. Thank you again for posting this review and for choosing... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I rate all aspects of my stay here as 5 stars- Pools, restaurant, staff, spa, location. Tons of available pool lounges or 'beds' at all times. Dont skip the spa that is a must. Just go enjoy the plunge pools, fabulous! I got the signature facial ($125). Well worth it, so relaxing and my skin was glowing afterward. Above all,... More 

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear HeatherFromPacNW, WOW! We couldn’t have been any more proud when we read that you rated your experience 5-stars across the board. Indeed our 300-foot long infinity pool with stunning views of Biscayne Bay and the Miami skyline is a must to hang out during anyone’s stay here at Viceroy. The Spa, designed by Phillip Starck, certainly complements a day... More 

Southeast Louisiana
Top Contributor
50 reviews 50 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was very nice in general but from the time of check in to check out the service left a lot to be desired. Pretty much anyone we came in contact with at this hotel was not able to provide the level of service you would expect from this type of hotel. Room - stayed in a water view suite,... More 

Was this review helpful? Yes 2
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear bellaherna, Thank you for sharing your most recent Viceroy experience. I was pleased to read that you enjoyed the hotel facilities and amenities, particularly the One Bedroom Water View Suite you stayed in. I’m pleased to share that brand new balcony furniture is due to arrive next week and should be installed by the end of the week. I... More 

Hotel Review Summarization

What travelers say

  • Pool area(13)
  • Very nice(12)
  • South beach(9)
  • Room service(7)
  • Bedroom suite(6)
  • Junior suite(4)
  • Valet parking(3)
  • Front desk staff(3)
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