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Viceroy Miami

#15 of 115 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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485 Brickell Avenue, Miami, FL 33131
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1 room 1 guest
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Viceroy Miami
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1,127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ostrów Wielkopolski, Poland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I always begin my opinion from good things. The best in the hotel was italian lobby guy, it was only one person who could help in the hotel. Most of the Staff was surly and rude. View from room was outstanding, but the rest was unacceptable. My internet in the room doesn't work (they repair them 3 days) , it... More 

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Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a great Hotel, the staff was second to none, polite, informative and efficient. The rooms were luxurious,clean and comfortable. Pool was fantastic with friendly poolside service, the poolside cafe was well staffed and accommodating. Common area were spotless and the Spa and Wellness center had it all. The Hotel restaurant 15th & Vine was affordable yet the food... More 

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Lagos, Nigeria
Level Contributor
131 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first trip to Miami and we choose to stay here as it come highly recommended, I chose here as it was a five star hotel and it offered me more space 780 square feet one bedroom suite which is more than what was available in hotels on ocean drive. My thought was that the beach is not... More 

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Los Angeles, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Wife and I booked a one bedroom water-view suite for 4 nights. Faced a few glitches on our 1st day, but prompt, polite & professional reactions by Hotel & Front Office Managers resolved most issues and won our stay. The hotel suites are spacious and very nicely appointed, staff all very corteous (Kudos to Front office Mgr Felix for being... More 

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ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear WWtravelman, Thank you for taking the time to share your very detailed review about your recent stay with us, here at Viceroy Miami. I am thrilled to hear that our dedicated hotel and front office managers ensured that you had a remarkable stay, despite a few minor glitches on your first day. We strive to deliver impeccably intuitive service... More 

Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: The food was extraordinary, service in the 15th&Vine restaurant had excellent breakfast! Beautiful clean atmosphere. Beautiful pool sight. Very professional and helpful staff. Quick valet service. Cons: The Cafe Icon took 30 minutes to serve my chicken salad. Dusty mini bar area. The outside Building pillars is not very appealing. Interior room decoration, not a fan of decorations with... More 

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ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Shmuel20 Thank you for sharing some feedback about your recent Viceroy Miami experience. I was thrilled to read about the professional and extraordinary service that you received throughout your stay with us. This certainly is the type of feedback that we pride ourselves on at Viceroy Miami. I was disappointed however to learn of your experience at Café Icon.... More 

fort lauderdale, florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

room was beautiful, view was beautiful, spa was beautiful. that's it. the service, valet and management is shameful. we were trapped in our car, valet didn't move cars for 20 ,minutes late at night ( four women), hotel said it was not their responsibility, valet service is rented out. WHAT!! aren't you responsible for the safety of your guests. one... More 

Was this review helpful? Yes 4
ViceroyMiamiHotel, Hotel Manager at Viceroy Miami, responded to this review

Dear josephmar, Thank you kindly for taking the time to share your recent Viceroy Miami experience. I was dismayed to learn from your comments that your overall experience was not aligned with our promise to deliver impeccably intuitive service. After reading your review I regret to note that miscommunication might have caused additional and unnecessary inconvenience and disappointment during stay.... More 

Sao Paulo, SP
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

I have been in Viceroy before , when i was only with my wife and it was a good place to stay if you are looking for nightlife , beautiful people and fun . Not so good when you have small kids . The location is good and the service and amenities were ok .Nothing less or more than expect... More 

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ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Fernando F, Thank you for your review about your recent stay with us. While I was disappointed that you had an issue during your stay with us, I was delighted to learn that our passionate staff aided in ensuring that your Viceroy Miami experience was a most comfortable and enjoyable one. We strive to ensure our guests experience the... More 

Jacksonville, Arkansas, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'll agree the entrance isn't super easy to figure out, but once inside everything is gorgeous and luxe. The staff were so nice, and for only a one night stay I feel like we saw them a lot. Our Junior Suite was so amazing: beautiful decor, stunning views of the main strip and the water - and with the incredible... More 

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ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Whitney L, Thank you for taking the time to share your experience with us on Trip Advisor. I am so glad to read that you enjoyed the view from your Viceroy Junior Suite. That suite is one of my favorite guest rooms: the layout is unique and it has a lot of light, particularly in the bathroom – a... More 

St. Petersburg, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at several of the Viceroys and have been happy with all. The Miami destination is one of my favorite. Great rooms, great amenities and great staff. I would highly recommend, especially if you enjoy great decor and art.

Was this review helpful? Yes
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Wendy L, Thank you for sharing your quick note about your Viceroy experiences; particularly Viceroy Miami. I am so glad that you also enjoyed our guestrooms: I am a big fan of Kelly Wearstler’s design which sets us apart from so many other more traditional hotel rooms. Thank you for your recommendation and we look forward to hosting you... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is my favorite I've been to so far. A+ amenities including gorgeous pool and an unbelievable spa. Second time staying here and plan to return next year. Really good deals for Florida residents if you catch them. Worth any amount of money. Staff is very helpful and you also get free admission to Club Fifty. 10/10

Was this review helpful? Yes 1
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear 1kbb, Thank you for taking a moment to share some of your feedback. I am glad to see that Viceroy Miami exceeds your expectations every time you stay with us. I was delighted that you enjoyed seeing Philippe Starck’s wonderful design at our Spa. It has certainly become a favorite spot for many of our guests. We look forward... More 

Hotel Review Summarization

What travelers say

  • Pool area(12)
  • Very nice(9)
  • Bedroom suite(6)
  • Room service(5)
  • South beach(5)
  • Valet parking(3)
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The Hotel (58)
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Viceroy King (25)

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