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Viceroy Miami

5.0 of 5 485 Brickell Avenue, Miami, FL 33131
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Certificate of Excellence 2014
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Viceroy Miami
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Viceroy Miami
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930 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This could be a fantastic hotel if they had better mattresses. I requested a bed board which they didn't have. The staff was very nice so I had to tough it out for the four nights. The swimmimg pool makes up for any deficiencies as it may be the longest and largest pool I have swam in. Located on the... More 

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Barcelona, Spain
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

About my month at the Viceroy Brickell I´ve been travelling to Miami at least once a year since 1.990; since then I´ve stayed in many hotels, from the legendary Delano in South Beach to the more beach resort alike Ritz Carlton in Key Biscayne and many more, but that was my first time in Brickell. I had to stay in... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Horribly poor service. There were no electric plugs by the bed. I found ONLY one plug under the glass desk in the middle of room. The internet did not work initially. The front desk never sent someone to figure out the internet connection but offered the 'Staff' portal that worked after a while. The shower water pressure is pathetic compared... More 

Was this review helpful? Yes 2
Waterloo, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only stayed one night, but seemed to be quite nice and conveniently located. Very modern updates, huge bath and shower and the roof top pool and hot tube need to be seen to really be appreciated. It was a bit noisy though, with horns blowing constantly through out the night and with a 6 am flight, we didn't get... More 

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Patrick F, Thank you posting this review and sharing your recent Viceroy Miami experience. I was pleased to note from your comments that you enjoyed the room designs by Kelly Wearstler and the spacious bathroom setup with separate shower and oversized bathtub. The 15th floor pool deck is indeed something not to miss out on. The expansive views of... More 

Ribeirao Preto, SP
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Decoration of sixties. Very cool!!! Great location, just one block from ZUMA restaurant and CIPRIANI restaurant. Great view from the pool. The only problem is the poor choice of breakfast but it doesnt change the rating of a great service.

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear ThaisBarros, We too love Kelly Wearstler’s mid-century modern designs. They’re dramatic and colorful, yet inspiring and provide the comforts which you would expect from a luxury hotel. I’m also glad you had chance to check out our 300-foot infinity pool with stunning views of Biscayne Bay. As we continue to enhance our food offerings, we’ll be sure to take... More 

Tucson, Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

You won't be disappointed with the amenities and decor of this hotel. If you're looking to be downtown Miami, or Biscayne, this is a great choice. The rates were lower than I expected for the size of room. Can be busy at desk for standard check-in check-out times. If you're not used to Miami lines, then arrive and depart off... More 

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear CoachTerri, Thank you for taking the time to post your comments and share your recent Viceroy Miami experience. We’re so glad you chose to stay with us during your recent visit to Miami. Certainly we must agree that Viceroy is an outstanding option when staying in the Brickell/Downtown area. While located centrally within close proximity to many offices, dining,... More 

Maplewood, New Jersey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel during November and all its staff are excellent. Polite, greeting, and sort of going the extra mile to please. Of course, this probably is a 4 or 5 star and is expected, but still nice never the less. The pool and decor of the rooms is so different from other hotels that it just gives a... More 

Was this review helpful? Yes 1
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear mark96, Thanks for sharing such lovely comments about your recent Viceroy Miami visit. Our team certainly prides itself in providing our guests with highly intuitive, authentic, and unique customer service and I was more than pleased to learn from your comments that they did so quite successfully. Indeed, the Kelly Wearstler design does stand out among many other hotels... More 

Orlando, Florida, USA
Contributor
19 reviews 19 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had stayed at the hotel a couple of years ago in one of the Viceroy Suites and had a good experience. This time we reserved one of the one-bedroom residences. On arrival, we were checked in by Pedro who went out of his way to understand my spouses need for a shower with some type of seating (really bad... More 

Was this review helpful? Yes 1
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear gewizz, Thank you kindly for sharing your recent Viceroy experience. We were truly delighted to read your comments and learn about your stay in one of our Viceroy Residences. It was a pleasure for Pedro, our Arrival Manager, to be of personal assistance upon your arrival and I am glad to read he took the time to ensure your... More 

Freeport, Illinois
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location was good.The check-in people were rude, could not seem to find me a room even though I had a confirmed reservation and the paperwork to prove it. The room was the noisiest room ever ! Every street noise and nightclub noise was heard. Room service was good and timely.When I expressed my concerns at my check-out it was... More 

Was this review helpful? Yes 2
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Catherine T, We were certainly disappointed to learn from your comments that you had not enjoyed your recent stay with us, here at Viceroy Miami. Our team prides themselves in providing all of our guests with a truly amazing Viceroy experience, and I was therefore particularly disappointed to read that you did not enjoy your stay as such. Perhaps... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a few days during a work trip because I wanted something a little different. This definitely did the trick. It's dark, it's sexy, it's mod and moody. It's also located just down the street from the bridge to Brickell key, which has a fantastic bike/running path around it. Also, park in the lot across the street... More 

Was this review helpful? Yes 1
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear LCM9008, Thanks writing this short, yet colorful review of your recent Viceroy Miami experience. We loved the descriptions you chose to share a glimpse into your stay with us. Being located next to Brickell Key and the waterfront park offers indeed some tremendous biking and running routes. I’m glad to hear that you took the opportunity to explore these.... More 

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Hotel Summarization (Beta)

What travelers say

  • Pool area(13)
  • Very nice(12)
  • South beach(9)
  • Room service(7)
  • Bedroom suite(6)
  • Junior suite(4)
  • Front desk staff(3)
  • Valet parking(3)

Additional Information about Viceroy Miami

Address: 485 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Viceroy Miami 5*
Number of rooms: 148
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Also Known As:
Viceroy Miami Hotel Miami
Viceroy Hotel Miami
Hotel Style:
#9 Luxury Hotel in Miami
#11 Green Hotel in Miami
#17 Romantic Hotel in Miami
#20 Family Hotel in Miami
#24 Business Hotel in Miami

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