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Viceroy Miami

5.0 of 5 485 Brickell Avenue, Miami, FL 33131
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Certificate of Excellence 2014
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Viceroy Miami
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Viceroy Miami
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971 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Well where to begin Keeping it short the valet is a joke half of the staff doesn't speak English not a problem for me but do to my wife and her family don't speak Spanish it's a bit of a joke.They say to call 10 to 15 min. Before coming down to get your car. Well make sure to call... More 

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Jason A, Thank you for taking the time to share your recent Viceroy Miami experience. We were pleased to read that you enjoyed the expansive 2-acre pool deck with its stunning views of Bicayne Bay and the Downtown Miami skyline. We were however disappointed to read about your valet parking and rooms experience. Rest assured this is certainly not... More 

Slidell, Louisiana
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This trendy hotel is located in the heart of downtown Miami right in front of Brickell Ave(the busiest street) and is only 15 stories high so keep in mind that if you stay at any room facing the street,river or church you will have to tolerate the noise factor. The rooms were very clean and very nicely decorated with a... More 

Was this review helpful? Yes 1
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear ejhernandez01, Thank you kindly for taking the time to share your recent Viceroy experience. We were pleased to read that you enjoyed our spacious Kelly Wearstler designed guestrooms, and in particular the views of Downtown Miami and Biscayne Bay. I’m pleased to share with you that balcony furniture is on its way and should be arriving within the next... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed here during a biz trip. This hotel is a luxury hotel with elegant style. For a downtown hotel, I am impressed with its pool! However, I will appreciate if the hotel can upgrade its technology (wifi, etc.) for not too old people like me. For example, I am a magazine reader and I was so delighted with digital... More 

Was this review helpful? Yes 1
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear catt506, Thank you for sharing your recent Viceroy experience. We were delighted to hear that the location of the hotel offered you a comfortable base to work out of during your business trip here in Miami. Another Tripadvisor user actually recently recommended the Foli app as well and we have since been reviewing this service as an option to... More 

Winter Garden, Florida
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is very close to where I needed for business. Walking distance to Brickell Village. Great dining and bars. Hotel staff was extremely polite and helpful. The jr suite is the way to go! Rooms super clean and well appointed. Awesome views from the bar and pool deck. The only negative is that the fitness center is not 24 hours.... More 

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Tony C, Thanks for taking the time to share your recent Viceroy Miami experience. We were pleased to read that our hotel offered a comfortable base while attending to business in the Miami area. Indeed the hotel is located in close proximity to many major corporate offices, as well outstanding dining establishments. The Viceroy Junior Suite is a great... More 

Montreal, Canada
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Relaxing pool and hot tub with no shortage of chairs and beds. Spa was incredible, loved the decor and tranquil colours. Fun night on top floor club. Great coffee in room, good view. Requested a room upgrade and they could give us a suite - much appreciated !

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear florida078, Thank you for your short and sweet comments following your recent stay with us, here at Viceroy Miami. You briefly touched on most of our service and I’m glad to hear that you took advantage of all of our amenities including the 300-foot infinity pool, the Spa, and FIFTY Ultra Lounge at the top floor of our 50-story... More 

Sweden
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you value comfort and your precious sleep hours don't book at the Vicroy. I think this is our worst experience at a five star hotell eveeer. We got a room facing the street on the 7th floor and you can hear the trafik and car honking even at very late hours at night but not only that there is... More 

Was this review helpful? Yes 2
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear MunterDam, Thank you kindly for taking the time to share your recent Viceroy experience. We certainly regret to learn from your comments that you had not enjoyed your stay this time and that the outdoor noise travelled into your room and affected your nights’ sleep. Rest assured that we offer many room locations throughout the tower, with each their... More 

Greenwich, Connecticut
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Viceroy Residence for four weeks in January 2015 and had a wonderful experience. The required Valet parking has some drawbacks (see previous reviews - and do call at least 20 minutes ahead) -- however, the Valet team on the whole worked very hard. One Valet in particular, Danny, was incredibly helpful and friendly. He should be... More 

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Julie M, Thank you for sharing your recent Viceroy Miami experience. We’re delighted to read that you enjoyed a wonderful experience, staying at our Residences. Indeed, the valet parking operations are typically very busy and your suggestion to call 20 to 30 minutes ahead is a great one to share. Thank you also for highlighting the excellent service you... More 

Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I am on my fourth week at The Viceroy in Brickell Miami. My main reason for my title of this review is coursed by the apalling so called vallet service. You can't park your own car at The Viceroy and are therefore at the mercy of the vallet company. When pulling into the vallet and reception area you are met... More 

Was this review helpful? Yes 1
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Charlotte H, Thank you for taking the time to share such detailed comments of your current Viceroy experience. I was disappointed to read your comments about your valet parking experience. Indeed, we too recognize this as an area of opportunity and we work closely with the association who governs the parking operations for the entire complex, including the hotel.... More 

Campinas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a one bedroom den residence, but we were upgraded to a two bedroom residence, due to an awards program called Standby Upgrade. The view was spectacular, the bedrooms, bathrooms and kitchen were very modern and comfortable. The only issue was the mattress that was too soft for my back. The hotel crew is excellent, efficient and extremely polite.... More 

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Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Jukawakami Thank you for your kind comments. We’re glad to hear you enjoyed your time with us, here at Viceroy Miami. It is always a proud moment for us to read comments about the staff, and we are truly delighted to note that our colleagues looked after you during your staff. We hope to see you back soon! Kind... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This property is great and I really appreciate their green initiative. It is a major factor in my decision on where to stay and spend my money. I really applaud the efforts of this property. A green service I recommend is an app called Foli. It is a green product for hotels. I have used it in other luxury properties... More 

Was this review helpful? Yes
Tijs K, Hotel Manager at Viceroy Miami, responded to this review

Dear Oliver V, Thank you kindly for taking the time to post this review and share comments of your recent Viceroy experience. It’s good to hear that our Make A Green Choice program is appreciated by our guests. We certainly thank you for recommending the Foli app. Rest assured we will review the opportunity to add this to our services.... More 

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Hotel Summarization (Beta)

What travelers say

  • Pool area(13)
  • Very nice(12)
  • South beach(9)
  • Room service(7)
  • Bedroom suite(6)
  • Junior suite(4)
  • Front desk staff(3)
  • Valet parking(3)

Additional Information about Viceroy Miami

Address: 485 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Viceroy Miami 5*
Number of rooms: 148
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Also Known As:
Viceroy Miami Hotel Miami
Viceroy Hotel Miami
Hotel Style:
#8 Luxury Hotel in Miami
#9 Green Hotel in Miami
#15 Business Hotel in Miami
#17 Romantic Hotel in Miami
#20 Family Hotel in Miami

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