The breeze from Biscayne Bay and the luxurious spa gives a splendid atmosphere.
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- Viceroy Hotel Miami

The breeze from Biscayne Bay and the luxurious spa gives a splendid atmosphere.
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My wife and I returned to Miami for the third time. We read good reviews about the hotel so we decided to give it a try. We felt that the reviews were spot on. The pool is incredible. The views even for spectacular. The room, food and service were all first rate. We will definetly be back.
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My husband read about the pool at the Viceroy in a travel magazine, so it was put on his bucket list to stay there. We stayed 3 days at the Viceroy. The pool looked like it had fallen on hard times. The people at the front desk were incredibly helpful & nice. I can't say enough nice things about them....
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I just came back from Miami. I looked on TripAdvisor and saw some great responses in regards to the Viceroy. Maybe my expectations might be very high, but this is in no way a 5***** hotel. I would say it is between a 3*** - 4****. This hotel is a mixture of hotel and condo (multi-use). I did upgrade to...
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Dear JoliyaIn2Ty,
Thank you for sharing your comments about your recent stay with us. We strive to ensure that our guest experience is the best possible during their travels. I am disappointed that we did not exceed your expectations.
I sincerely hope that you will provide us with the opportunity to restore your faith and regain your confidence in us....
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My family just returned from vacationing in Miami where we spent 5 nights at the Viceroy. Miami is one of our favourite places to visit and The Viceroy has now become one of our favourite hotels.
The hotel staff were extremely hospitable from the moment we arrived. We unfortunately arrived at the same time as checkout so the lobby was...
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Dear BourneTravellers,
Thank you for taking the time to share your comments from your recent stay with us.
It is delightful to know that the level of service displayed by our colleagues overall exceeded your expectations, especially being able to swiftly take care of you and your family upon arrival. I am also pleased to know that your room accommodation,...
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We arrived at about 11am and the staff went out of there way to make us feel welcome even though our room wasn't ready yet. We were advised to wait in the restaurant or pool side cafe whilst we waited and the reception offered to notify us when the room was ready. This gave us our first glimpse of the...
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Dear mjellis99,
Thank you for taking the opportunity to share your comments from your recent stay with us.
It was wonderful to learn that your experience from arrival to departure, including your accommodation in one bedroom suite along with our amenities on property, exceeded your expectations.
I have shared your comments with our entire team and look forward to welcoming...
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I have stayed at the Viceroy before and really like the hotel, the pool is great and the restaurant is excellent - very international crowd - fun.
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Dear terronschaefer,
Thank you for sharing some feedback from your recent stay with us.
I was delighted to hear of your experience upon your return to Viceroy Miami. Our famous infinity pool remains one of Viceroy Miami’s best amenities and we are constantly trying to improve on our culinary experiences both at Eos restaurant and at Café Icon: we are...
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I had an excellent excellent experience staying at the Miami Viceroy hotel. I stayed for 3 nights in room 1201 from 3rd to 6th of April 2012. we arrived at around midnight and the check in process was very smooth. Loved their huge pool and Jaccuzi pool. The hotel is located a business district so its kind of quiet and...
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Dear Mohammed N,
Thank you for your high praise and most generous feedback from your recent stay with us.
We were truly delighted that we succeeded in providing you with an outstanding experience from your smooth check in to our exemplary customer service. I have shared your candid feedback on our current in-room dining selections with our Executive Sous Chef...
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The Vice Roy at 485 Brickell Ave Miami, Florida"ROCKS!". Makes you feel like a celeb. Ok almost. The staffs treat you with the utmost warmth and attention to all your needs. Ok maybe not entirely "ALL" your needs. I mean one can't get all his entire life's wishes and desires in just one day lol. One thing I can attest...
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Dear Warren B,
Thank you for your high praise and most generous feedback from your recent stay with us.
We were truly delighted that we succeeded in providing you with an outstanding experience and that you were able to enjoy the Spa and its amenities – one of our most extraordinary assets.
Once again, we thank you for your wonderful...
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