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All 131 Miami hotels

Viceroy Miami

5.0 of 5 Hotel   |   485 Brickell Avenue, Miami, FL 33131 (Downtown)
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Viceroy Miami
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Ranked #20 of 131 hotels in Miami
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
VictorGCP Key West, Florida
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779 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Miami, Florida
1 review
1 of 5 stars Reviewed 3 days ago NEW

This has been one of the worst hotels I have ever stayed at! The hotel is beautiful but the service is unbelievably horrible! The staff is beyond unprofessional and even worse, the management refuses to help as well. It took 30 minutes just to get a manager on the phone since they kept telling me that there was no manager... More

Was this review helpful? Yes 1
Key West, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was probably my 9th visit to the Viceroy in the last 12 months and the first time with my wife. All I can say the attention paid by Rodrigo and Mario (trainee) at the front desk was nothing but first class. Thanks. To be honest even the cleaning lady and the swimming pool personnel where nicer. I do not... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Couldn't complement the design of the hotel and our junior suite, all was tidy and beautiful. We were on the 10th floor and so didn't experience the issues with noise others have reported. Interestingly the pictures of the suites online we found to be entirely accurate as they were lovely, not our usual experience. Service wise we asked the hotel... More

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ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review

Dear SachaM3, Thank you for your feedback on your stay. The design of our hotel is so unique there is no way we could hide it with interesting camera angles. Its beauty speaks for itself. We appreciate your detailed feedback on the services that fell short during your stay with us. Be certain that we will use these to continue... More

Senior Contributor
40 reviews 40 reviews
34 hotel reviews
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Viceroy in December. The room had nice decor and it was clean. It was also an easy walk from this hotel to shops and restaurants. Where I had an issue was the location of my room. It seems I was under their ballroom and unfortunately for me there was an event happening the night I checked in.... More

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ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review

Dear WorldTraveller-Bajan, Thank you for sharing your feedback on your stay with us last December. We appreciate you letting us know of the noise disturbance you experienced in your room. We certainly will look in to the matter with our Engineering and see how we can avoid this in the future. I am glad to know that the location worked... More

14 reviews 14 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked the Viceroy because we like to stay in a city a while and get to know it and love to have a full kitchen. Eating out is fun but for us, only when we want to, not every night. Cost for a one bedroom unit on the 20th floor was $287 plus all the assorted taxes/ fees. Taxi... More

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ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review

Dear MitchCalgary, Thank you for sharing your experience in so many details. At Viceroy Miami, we genuinely care for our guests well being and strive to continue to improve all aspects of our services that we can positively influence. This experience was clearly a miss for you which is a huge disappointment to me. The Viceroy Miami residence product offers... More

Cambridge, United Kingdom
Top Contributor
63 reviews 63 reviews
39 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 1 night on our arrival in Miami. Stayed in a junior suite - very big! Hotel had set up our crib as requested and were so sweet with our daughter giving her a soft toy Manatee on check out! All the staff were great. Yes, you do have to valet park ($36) but they are quick &... More

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ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review

Dear realarder1976, Thank you for your great feedback.I am so glad to hear that you enjoyed your stay with us and hope that you can make it back soon for more than one night ! I notice that you are from the UK and your daughter probably did not know what a manatee was: hopefully she saw a real one... More

Portland, Maine
Top Contributor
54 reviews 54 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here for a conference and wouldn't pick this location if I were visiting Miami. That being said, the rooms were very nice. Some of the functions were held at the top of the hotel in a large room with sweeping views; others were held in a vey nice outdoor patio that is lower down. While were were there... More

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ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review

Dear TravellingMan113, Thank you for sharing your experience. We hosts many events at Viceroy Miami because of the unique nature of our spaces: Fifty is our evening lounge and can be used for private functions with sweeping views of the city over 180 degree spectrum! Quite spectacular! ON the 15th floor, where our meeting rooms and restaurant are located, we... More

Lausanne, Switzerland
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 weeks ago

It's the Viceroy. It should be luxury and beauty, but I was a bit disappointed by the front desk services and the quality of the suite. Nevertheless, once complaining about it at the Spa, all the staff did everything possible to make us happy. We didn't change room, but get a free breakfast. The Spa is amazing and beautiful, not... More

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ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review

Dear Patrick M, Thank you for your feedback! I see that you loved the Starck design at the Spa which is truly spectacular. That water lounge with dipping hot and cold pools, the massive Murano glass chandelier and a surprising large library gives you a whole new Spa experience - unmatched in this city. Most of our repeat guests are... More

Milton Keynes
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is first class. I have stayed here on four separate occasions and am always pleased with the rooms and pool facilities.The balconies are a welcome addition although it would be great if there was a table and chairs included. The kitchenette is useful and the decor exquisite. One comment regarding the room lighting as I have yet to... More

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ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review

Dear Mobycliff, I am very thankful to read that you have stayed with us on four occasions! Your loyalty to Viceroy Miami is very impressive! The timing of your comment regarding balcony furniture is so interesting as we are currently looking at adding a seating option for our balconies based on similar feedback from other guests. Our view of the... More

Vancouver, BC
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Viceroy is a beautiful hotel, but it's missing the details that luxury properties this price usually consider. First off, the junior suite I stayed in had a strange washroom layout. There were no towel racks anywhere, so I was forced to hang towels over the tub. Secondly, when I entered the room, I found an old XL Gap price... More

Was this review helpful? Yes 1
ViceroyMiamiHotel, General Manager at Viceroy Miami, responded to this review

Dear Victort, Thank you for taking the time to write such a detailed account of your experience. I am glad to hear that you enjoyed the Spa which is our most exceptional feature. You were fortunate to have a treatment with Nelson: he is one of our super stars and gets booked up very fast! Your comments and concerns about... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(13)
  • Very nice(12)
  • South beach(9)
  • Room service(7)
  • Bedroom suite(6)
  • Junior suite(4)
  • Front desk staff(3)
  • Valet parking(3)

Additional Information about Viceroy Miami

Address: 485 Brickell Avenue, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Miami
#7 Green Hotel in Miami
#10 Luxury Hotel in Miami
#14 Business Hotel in Miami
#19 Family Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Viceroy Miami 5*
Official Description (provided by the hotel):
Viceroy Miami blends timeless East Asian accents, international service standards and Miami's own rich ambience to create an unparalleled resort destination in Brickell, Miami's Wall Street of the Americas.Created for discerning globetrotters,this luxury resort in Miami offers 148 residentially appointed guestrooms, suites and one- and two-bedroom residences (which include fully equipped kitchenettes or full kitchens), custom-designed Sferra linens and more non-negotiable indulgences for a truly exceptional Miami resort experience.From cocktails and small plates served poolside on the 50th floor, to the chef's tasting menu at the signature restaurant and terrace overlooking the pool deck, to round-the-clock guestroom dining, Viceroy Miami satisfies every culinary craving.Located at the northern gateway to Brickell Avenue, Viceroy Miami is ideally situated to cater to the business elite. This Miami boutique hotel is also centrally located near the city's many distinctive neighborhoods, cultural institutions, sporting venues and area attractions.Within Icon Brickell, the hotel stands steps from the 28,000-square-foot spa and fitness center, 300-foot infinity pool on Biscayne Bay, poolside bar and fireplace, and life-size chess set. Perched atop the 50th floor of Viceroy Miami, FIFTY Ultra Lounge offers the city's most exclusive lounge, while the private pool deck with bar offers dramatic skyline views unequalled in Miami.At Viceroy Miami, set the stage bayside and park-side for a business meeting, press event, photo shoot, sales presentation, conference or product launch. Versatile function spaces — ranging from traditional meeting rooms to the signature restaurant, rooftop lounge, and The Viceroy Spa Miami—make Viceroy Miami an ideal location for any gathering or meeting.The hotel also offers comprehensive catering services for every event from weddings to bar mitzvahs - including innovative culinary concepts and event planners that can assist you with all your event needs from décor, design, audio/visual or media. ... more   less 
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Also Known As:
Viceroy Miami Hotel Miami
Viceroy Miami Hotel
Viceroy Hotel Miami

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