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Viceroy Miami

#14 of 113 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
Hotel website
485 Brickell Avenue, Miami, FL 33131
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Viceroy Miami
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1,105 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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  • All months
    (1105)
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    (307)
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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had a great stay at the Viceroy Miami last weekend. I wanted a quick weekend getaway and the Viceroy was the perfect destination. They were running a special for Florida residents so I thought this was the perfect opportunity to escape from Tampa for the weekend. From the moment I walked in, Pedro greeted me with a smile and... More 

Was this review helpful? Yes
Houston, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Viceroy is a great option for those visiting Miami. The employees are very attentive and helpful and the hotel itself is very nice. While I was only there for two days for a business trip and did not use many of the facilities, I can see they are all state of the art!

Was this review helpful? Yes
Newnan, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Viceroy only to be greeted by a world class staff. They really go above and beyond with the superb treatment of the guest. The room was phenomenal and the view was just great. The Fifty Club on the 50th floor really blew me away. Very very relaxing stay and I will definitely be... More 

Was this review helpful? Yes
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Timothy W, Thank you for your review about your recent Viceroy Miami experience. I am thrilled to read that we exceeded your overall expectations and provided you with world class service! This is truly the type of feedback that we pride ourselves on and I am glad that we achieved this with you! From all of us at the... More 

Weston, Florida
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Went for spa month, but made it an overnight visit. Reserved a 2 queen room as our teen won't sleep on a pull-out sofa. None available at check-in, so they "upgraded" us to a 2 bdrm resident-owned condo. The view from 36 was amazing and the 2 bdrms/kitchen/living/dining rm appreciated, but the interior was minimal, dated and in poor repair... More 

Was this review helpful? Yes
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Gatoresq, Thank you for sharing your detailed feedback from your recent stay. I was disappointed to learn that you were not pleased with the upgrade given to you upon check in. The missed opportunity to provide you with a seamless experience is one that we can never abide by. We take pride in ensuring our customer’s satisfaction and unfortunately,... More 

Hackensack, New Jersey
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited in mid-July for a long weekend with family, we had a blast! The rooms are large and full of everything you could want. We had a nice view, the bed was large and comfortable. There is plenty of closet space and the bathroom was spacious and allowed for my wife and I to get ready to go at the... More 

Was this review helpful? Yes
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear David M, Thank you for staying with us and for taking the time to share your experience on Trip Advisor. I was thrilled to read about your long weekend stay at Viceroy Miami with your family. It is truly wonderful to hear that you had a great experience with us. Our unique décor has been known to leave memorable... More 

England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to say overtime we go to Miami we stay at this place. Once we wanted to try somewhere else, but then again upon our arrival we changed our mind and right away moved to viceroy. The service is good, the pool is nice and the rooms, spa and whole ambiance is great!

Was this review helpful? Yes
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear maryamkhosh, Thank you for your short note about your last stay with us. Thank you for selecting our hotel for your last visit and for considering us again for the next one! Our team is passionate about creating lifelong memories and ensuring that every guest wants to come back “home” to us in Miami: it seems that we accomplished... More 

Winter Springs, Florida
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for a concert at American Arena. NIce location (only 7.00 taxi ride from hotel). Our room was on the 4th floor and being so close to bottom of the hotel, had lots of noise from road. This is a nice hotel, but has some wear and tear. Our light fixture in bathroom had crack glass. Door handle into... More 

Was this review helpful? Yes
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Funknight, Thank you for sharing your comments about your recent stay. Although the services you received were both friendly and swift, the missed opportunity to provide you with a seamless experience is one that we can never abide by. Rest assured I will address these issues with my team to ensure that our staff is properly trained to provide... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

I have visited Miami for a week in order to meet my family for a special occasion. The hotel is very well located, at the time they had a small construction on the car entrance which created a bit of traffic but it was manageable. The room was specious and comfortable. The staff was amazing. Special thanks for the guys... More 

Was this review helpful? Yes
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear TravelLoverKO Thank you for choosing to stay at Viceroy Miami for your special family occasion. I am truly pleased that you had an amazing and comfortable experience with us. We are always delighted to see our guests give recognition to our staff for their hard work and passion. This is what we pride ourselves on at Viceroy Miami and... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This review is long overdue but I stayed at Viceroy Miami back in October. The property had a great vibe and Miami design. The rooms were spacious and bathrooms were very well appointed. My favorite part of the property was hands down the pool. Situated on the roof of the hotel it was a great place to hang out all... More 

Was this review helpful? Yes
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Michael P, Thank you for taking the time to share some feedback from your stay with us last year. I was thrilled to read your comments about our well appointed and spacious room, our wonderful amenities, convenient location and attentive service! This is truly the type of feedback that we look forward to hear from our guests and I... More 

Quito, Ecuador
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I recently stayed 4 nights at the hotel Viceroy. It was a pleasant stay although my travel was of Business purposes. The day of checking out I realized that my personal hair straightener was left in the hotel room; I reported this inmediatelly ( less than 24 hours) and they do not have an answer to its where abouts. It... More 

Was this review helpful? Yes 1
ViceroyMiamiHotel, Tijs Klerx, Hotel Manager at Viceroy Miami, responded to this review

Dear Maria B, Thank you for sharing your feedback from your recent stay, here at Viceroy Miami. While I am glad that you had a pleasant stay with us, I was most concerned to learn about your experience after you had reported the missing item. Would you be so kind to reach out to me directly so I may personally... More 

Hotel Review Summarization

What travelers say

  • Pool area(12)
  • Very nice(9)
  • Bedroom suite(6)
  • Room service(5)
  • South beach(5)
  • Valet parking(3)
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Bathroom (37)
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Hotel & grounds (75)
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Room/suite (137)
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Dining (22)
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Amenities (18)
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One Bedroom Suite (30)
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Pool (15)
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The Hotel (24)
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Viceroy King (25)

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