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EPIC Hotel - a Kimpton Hotel

4.5 of 5
270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)
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EPIC Hotel - a Kimpton Hotel
Ranked #3 of 131 hotels in Miami
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1,416 reviews from our community

Traveler rating
    1,050
    238
    65
    41
    22
See reviews for
Families
271
 
Couples
542
 
Solo
76
 
Business
295
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Anahola, Hawaii
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 7, 2013

Great room with superior amenities. Can't understand the negative reviews. We found the staff courteous and accomodating. We were there for a wedding, which was well done in excellent facilities. The food was above average for such an event with well trained servers. We would stay there again on any future visit to Miami.

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See 2 more reviews by Paul W for Miami
San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 7, 2013

Epic is located at what I call the end of the nice area of Brickell, so even though they have great views, the neighborhood is really ugly and to make it even worse there is one building and one cinema under construction right next to it, so if you get a room in a lower floor with views towards them,... More

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See 8 more reviews by Javier H for Miami
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 6, 2013

This hotel is in downtown Miami, along the Bay. Its about a 15 minute cab ride to South Beach from the hotel. Its a nice place for a work trip, which is why I was there, but I probably wouldn't stay there on a vacation. The meeting rooms were nice and the food served at the hotel was good. I... More

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Florida
Top Contributor
84 reviews 84 reviews
62 hotel reviews
Reviews in 42 cities Reviews in 42 cities
315 helpful votes 315 helpful votes
1 of 5 stars Reviewed May 4, 2013

As someone who travels 180+ nights a year this hotel's mismanagement and mean spirited staff are simply shocking. First, I arrive the hotel shortly before 3pm and the driveway is impassable. To add insult to injury the valets who are retrieving cars cut me off not once, not twice but three times so I cannot advance up the drive. Real... More

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JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
May 6, 2013

FlyOneWorld Thanks for sharing your experience. Sorry about the experience you had with our busy valet and the miscommunication with the Front Desk in regards to the included parking. I will personally look into the issue thanks to your valued comments. We hope you will give us another chance to demonstrate what EPIC is truly about. Sincerely, Jacqueline Ploettner More

Drogheda
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 1, 2013

Stayed 2 nights here in April. Despite the fact we have prepaid for the room it took us over 40 minutes to check in.The hotel does not accept debit cards for some reason. Found the staff at reception incompetent and very unhelpful. Also the walls in the rooms are quite thin so you can hear the adjoining rooms.

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JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
May 6, 2013

Iceman200600 Thanks for sharing your experience. We take honest comments form guests like you very seriously. We always try our very best to have the room ready upon arrival, so sorry that we were not able to deliver this time. If you would give us the opportunity to come back, I will be happy to guarantee you a smooth check... More

New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

My wife and I stayed at this hotel in March and I must say, the experience was fantastic. Unlike many other hotels in the US, this is a new property and the difference really shows. Must also commend the staff for excellent service from the concierge to the servers in the restaurant. Good location, easy to reach the beach with... More

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
May 6, 2013

Shubhang_23 Thanks so much for sharing your experience. I am very happy to learn that you enjoyed our staff and our great downtown location close to South Beach. Please come back soon. EPIC wishes . Jacqueline Ploettner More

Colorado Springs, Colorado
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 28, 2013

We stayed here one night before a cruise. The hotel is downtown. It is an ultra modern Japanese inspired design. It is stunning. The rooms are comfortable and spacious. The bathroom was beautiful and very spacious with a water closet, double sink, jacuzzi tub, and very large shower. The pools are gorgeous and warm, and while we were there, live... More

Was this review helpful? Yes 1
See 3 more reviews by Stacie R for Miami
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
May 6, 2013

Stacie R Thanks for sharing your experience. I am so happy you enjoyed our downtown location, the design, our lovely bathrooms with double sinks and the pool. So sorry about the the housekeeping opportunity with the shower. I already have that adressed thanks to your valued comments. Please come back and visit us soon. EPIC wishes, Jacqueline Ploettner More

Turku, Finland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2013

My GF and I spent a couple nights on Christmas 2012 at the Epic. Great service from the get go with nice and helpful valet and bag boys. We arrived fairly early in the day, so our room was not ready yet. We had to wait for a couple hours, so we went to lunch. A while later we walked... More

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
May 6, 2013

Fredde86 Thanks so much for your great feedback. I am so glad you got to enjoy our beautiful clean rooms with great views. We take a lot of pride in our staff and they will be happy to be recognized through comments such as yours. Please come back soon. EPIC wishes. Jacqueline Ploettner More

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 27, 2013

Booked this hotel via our company. It is all very nice, fancy. Nothing to push back on (except maybe the music at the pool which was waaaay too loud on saturday afternoon). The value for money is great. Given the location it is a perfect place for people coming to miami for business, but for those looking for a holiday... More

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Naples, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2013

We stayed at the Epic for a long weekend. It was fabulous! It began with being greeted by the impeccably dressed bellman and valet. Everyone was very professional and courteous. We had a beautiful balcony room, facing the pools below. It was so beautiful and comfortable, we spent an entire evening on the balcony enjoying cocktails, taking in the views... More

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Hotel Summarization (Beta)

What travelers say

  • Club level(42)
  • Very nice(39)
  • Room service(38)
  • Free internet(13)
  • Wine hour(12)
  • Would highly recommend(10)
  • City view(10)
  • Very friendly(6)
  • Little things(5)
  • Pool deck(5)

Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Miami
#2 Luxury Hotels in Miami
#3 Business Hotels in Miami
#3 Family Hotels in Miami
#3 Romantic Hotels in Miami
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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EPIC Hotel - a Kimpton Hotel
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