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EPIC Hotel - a Kimpton Hotel

#7 of 113 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
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270 Biscayne Blvd Way, Miami, FL 33131
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EPIC Hotel - a Kimpton Hotel
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EPIC Hotel - a Kimpton Hotel
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2,409 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for EPIC Hotel - a Kimpton Hotel
See the most recent reviews
Dallas, Texas
Level Contributor
69 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
5 of 5 stars Reviewed January 28, 2011

The reviews here on TripAdvisor made the decision to book the Epic pretty easy, and they didn't disappoint. I'm not sure what else I can add --- I experienced the same fabulous service, beautiful room, and overall top-notch feel of the place that everyone else has. I wish the lobby level lounge had been open, but otherwise was completely satisfied.... More 

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seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

lagunadallas: Thank you so much for the great contribution. My apologies regarding the lobby bar; we are concepting a Spanish tapas wine bar that will open right around Easter. We look forward to your return. Warm Regards, Sean McKeen More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 25, 2011

We have returned from a quick trip to FL and stayed in this hotel whilst in MIA. The hotel is very nice and staff very professional. it well deserves the number one spot

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seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

mchlbianchi: Wow, Thank you for the nice affirming contribution. We look forward to your return. Warm Regards, Sean McKeen More 

Manchester, United Kingdom
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed January 25, 2011

We used this hotel as a pre cruise hotel, think cost maybe £360 ish for the night, worth every penny, we booked club level, 30th floor, waterside views, absolutely stunning. We arrived midday, straight to the pool where we were greeted with complimentary wine, wine and more wine. The pool area was gorgeous. Then up to shower and get ready... More 

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seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

duxidot: Thank you for taking a moment and posting your awesome experience with us. We look forward to your return. Warm Regards, Sean McKeen More 

roslyn
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 20, 2011

I took my spouse to the Epic to celebrate a special birthday. Her priority was a great view from her balcony and they delivered.. I recommend Room 3003. For her birthday, they gave her flowers and a birthday cake without our asking. The staff in the club lounge was fantastic. If you didn't see what you wanted in their food... More 

Was this review helpful? Yes 2
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

mrttort: Thank you for taking a few moments to post your fabulous contribution. Thank you also for mentioning the fantastic staff. We look forward to you celebrating your next special event with us. Warm Regards, Sean McKeen More 

Chicago, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 19, 2011

We were thoroughly impressed with The EPIC before we even arrived. We'd booked a club-level king room with a water view. Weeks before our arrival, I emailed the hotel requesting a quiet room, away from the elevator and club lounge (after reading a review here) - our request was fulfilled promptly with a kind email stating our room had already... More 

Was this review helpful? Yes 1
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

ChicagoKJC: Thank you for taking a few moments to post this almost perfect contribution. We are so pleased that you enjoyed your stay with us and will be back. Thank you for recognizing JP & Mark they are amazing a creating a personalized guest experience. We truly appreciate your feedback regarding our club level staffing; we will remedy this opportunity... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 8, 2011

I stayed at the EPIC Hotel for one night, and used the room to surprise my girlfriend and propose to her. To begin with, the room was incredible and exactly as advertised. I didn't have the time to use the pool, but wish I did. The hotel staff was eager to help with every single request I had, which include... More 

Was this review helpful? Yes 1
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

rachitj: Congratulations and thank you for posting your experience with us. We look forward to many return stays with us. Warm Regards, Sean McKeen More 

London
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed January 6, 2011

We stayed at the Epic for 3 nights Dec 23-26. I have 90% positive things to say about it: The rate was excellent. Location good - close to the airport / cruise port / bayside / good local restaurants and easy to hop on a bus to South Beach or a mall etc. Nice rooms. Excellent bed. Great pool area.... More 

Was this review helpful? Yes 1
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

ta2306: Thank you for taking a few moments to post your experience with us. We are thrilled to read that you enjoyed the majority of your stay. We appreciate the feedback of your daily guest room service and your lost luggage; both items will be addressed. We look forward to your return with us. Warm Regards, Sean McKeen More 

Boca Raton, Florida
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 2, 2011

We just came back from The Epic for New Years weekend. I booked a club level room,which is definitly worth the extra cost.I always make a point of asking for a quiet room,away from noise,elevators,etc.It was on my reservation,and I also told the front desk girl.She said"we are booked up"but my room should be quiet." Well,it was next to the... More 

Was this review helpful? Yes 2
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

lmmBocaRaton: Happy New Year; we are so happy that you chose to stay with us and thank you for taking a few minutes to post your experience with us. Thank you also for your recommendation and we look forward to your return stay with us. Warm Regards, Sean McKeen More 

Puerto Rico
Level Contributor
8 reviews
5 of 5 stars Reviewed January 2, 2011

Our pet was welcomed in a genuine gentle way and like royalty! We loved the room: very clean and nicely designed! Superior room with water view was large and very comfortable. Housekeeping was a bit slow to make our room...but this was a very tiny inconvenience actually. We had dinner twice at Area 31 (the rest of the Hotel) and... More 

Was this review helpful? Yes
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

ParisPuertoRico: Thank you for taking a few moments to post your experience with us. We love our furry little family members. We will follow up on the housekeeping service. We look forward to your return and your fun little family. Warm Regards, Sean McKeen More 

Philadelphia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 1, 2011

Stayed for 4 days at the EPIC. Nicely decorated, overall very attentive staff, good restaurant, pleasant spa but missing a beat in a whole hearted "guest comes first" attitude. Little things but ... I don't want a hotel employee to intrude into our room-service breakfast in bed to determine the minibar usage nor deal with a snippy hostess in the... More 

Was this review helpful? Yes
seanmckeenmiami, Resort Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

pentimento123: Thank you for posting your experience with us. We will be sharing your feedback with the team to drill down on a few of the details which you mentioned; especially the guest comes first attitude. We look forward to your return with us. Warm Regards, Sean McKeen More 

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