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EPIC Hotel - a Kimpton Hotel

4.5 of 5 270 Biscayne Blvd Way, Miami, FL 33131
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EPIC Hotel - a Kimpton Hotel
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EPIC Hotel - a Kimpton Hotel
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2,165 reviews from our community

Traveler rating
    1,570
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    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for EPIC Hotel - a Kimpton Hotel
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2011

I have been to Miami, FL twice in the last 9 months and during each visit I stayed at the EPIC hotel as this hotel is truly EPIC! I love everything about this hotel. From the gracious welcome I received when first stepping out of the the taxi to the reception area, to the hotel room itself. I travel quite... More 

Was this review helpful? Yes 2
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

nybor07 WOW – what an amazing review. We are thrilled you enjoyed the tranquility and luxury EPIC has to offer, but still being close enough the Miami’s nightlife. We thank you for your kind comments about our hotel, but especially our staff. It makes us happy to hear you feel comfy and well taken care of at all times. We... More 

Aruba
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2011

Excellent Hotel with great location, great view and super-great staff willing to accomodate its customers. Liked: Look and design of hotel, Willingness of staff to serve, Hotel Bathroom and Balcony, Any difficulty - talk to Danys at front desk andn she and her staff will help you out, Complimentary water, and coffee / tea in the morning. Disliked: nothing

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Leon97 Thank you for your great feedback. We love that you love us. We appreciate your kind comments regarding our amenities, comfy and spacious guest and bath rooms and our complimentary coffee service. Please make sure you mingle with us during our hosted wine hour in the evenings, when you return to our hotel. We are looking forward to your... More 

Winter Haven, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 10, 2011

Whenever I return to Miami -whether it is for business or pleasure- I always stay at the Epic. Bonaldo is the absolute best and deserves his promotion to Front Desk - even though I do miss him in Concierge. Gene always delivers 100% and he definitely deserves the Les Clefs d'Or. Bonaldo has been replaced in concierge by Lucia and... More 

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

ThePinkSuitcase WOW – thank you so much for your kind comments. We are thrilled B (as we call Bonaldo), Gene and Lucia always going out of their way to exceed your service expectations and making sure you have a great time with us. We would like to thank you for being such a loyal EPIC and Kimpton guest. We are... More 

England
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 10, 2011

Booked three days at the EPIC Hotel in downtown Miami as I wanted a changed from just doing beach hotels, also my daughter has never stayed anywhere with high rises before. Took a bit to find as the directions on my sat nav seemed to be a block out. but I was glad that I found it in the end.... More 

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

ParryFamily Thank you so much for your nice comments. We are glad you and your daughter had a great time and enjoyed the beautiful views from yuor room and pool over downtown Miami. We are glad you explored Bayside Marketplace, which is in short distance to EPIC. Thank you for recommending our hotel to other travelers. We are looking forward... More 

Dallas
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 9, 2011

Clean Modern and fabulous. Pool a bit small. Lobby has a somewhat vacant feel. Dinner at Zuma was quite average and small portions. 500.00 plus for family of 5 and we were STILL hungry. Really lovely and helpful staff. Room frig absolutely did not work at all despite a repair. On a personal note hate the all Pepsi selection for... More 

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JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Notadq Thank you for your review. We are disappointed to see your dinner at Zuma and our the variety of our honor bar was not quite to your satisfaction. However we are happy our staff was outstanding and helpful and you loved our hotel. We are looking forward to welcoming you back very soon. Kind regards, Jacqueline Ploettner, Resort Manager More 

Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 8, 2011

I stayed here with my mom over Memorial Day weekend to visit family in Miami. This hotel was great from the minute we arrived. The ambiance is hip Miami contemporary style, and the customer service was great and reflective of the quality that has given Kimpton its stellar reputation. I have to give a shout-out to B at the front... More 

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Kampala, Uganda
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2011 via mobile

Stayed recently with 2 kids for 4 nights. We toured Florida for 3 weeks and all voted this the best hotel we stayed at! Club level is a must. Staff are extremely friendly and no question is too much. A well deserved number 1 on trip advisor. We will be back...

Was this review helpful? Yes 1
Trinidad
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 8, 2011

My family and i stayed on the 25th floor in a 1 bedroom suite, the suite was gorgeous and very room we also requested a roll a way bed and it was delivered promptly, the view was amazing, the master bedroom was roomy, floor to ceiling glass windows and the bathroom was big with a balcony, the living was roomy... More 

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JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

smaya1993 Thank you for your review. We are glad you had a wonderful stay, loved your suite and views over Miami and Biscayne Bay. We appreciate your nice words regarding our service. Please be our guest again. Kind regards, Jacqueline Ploettner, Resort Manager More 

La Digue Island, Seychelles
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2011

So before booking this hotel, I went to TripAdvisor to see what the reviews were about this place. Most of them raved about the fantastic customer service and I must say everything about those reviews were true. This place has the most gracious, hospitable, accommodating, go-out-of-my-way staff I have ever met; they met and exceeded my expectations. Definitely one of... More 

Was this review helpful? Yes
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

wemusttravel WOW. Thank you for your great comments about our staff. We are thrilled to hear we exceeded your expectations by providing the ‘most gracious’ guest service and that especially Christian went out of his way to assist you. We are happy your room was comfy, spacious and the views breath-taking. We are looking forward to your next visit. Best... More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed August 7, 2011

My fiancee and I along with my best friend and her 2 kids - 28 and 24 stayed at this hotel based on the reviews we read here on tripadvisor. We had 2 rooms on the club level and my friend was upgraded to a junior suite on check in. The views are awesome! The service from the staff in... More 

Was this review helpful? Yes
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

TMayola Thank you for your great comments. We are so glad you had a fantastic time and loved your stay on our club level. It is nice to hear that you enjoyed your morning coffee on the spacious balcony of your room and were able to watch the beautiful skyline in the evenings. We are looking forward to welcoming you,... More 

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Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — EPIC Hotel - a Kimpton Hotel 4.5*
Number of rooms: 411
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Also Known As:
Epic Hotel Kimpton
Hotel Style:
#3 Romantic Hotel in Miami
#3 Green Hotel in Miami
#4 Spa Hotel in Miami
#4 Luxury Hotel in Miami
#4 Family Hotel in Miami
#5 Business Hotel in Miami

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