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EPIC Hotel - a Kimpton Hotel

#7 of 115 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
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270 Biscayne Blvd Way, Miami, FL 33131
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1 room 1 guest
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EPIC Hotel - a Kimpton Hotel
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2,447 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for EPIC Hotel - a Kimpton Hotel
See the most recent reviews
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 6, 2012

My friends recommended this hotel so I decided to spent my birthday weekend and it couldn't be better. Since the moment we arrived they blew us away. There was a wine tasting when we arrived which seems to happen everyday and its complimentary. Then the staff who checked us in apparently read my notes about my birthday and welcomed us... More 

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Around T Thanks for following your friend’s recommendation and for staying with us. We are happy to hear you had an amazing birthday weekend at EPIC and that our staff took good care of you and surprised you with special birthday treats. We are glad you enjoyed your accommodation and all our other amenities, from our heated pools with stunning... More 

Charlotte, NC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 6, 2012

I just want to comment on what a wonderful stay we had at the EPIC. Everyone was friendly and helpful. I really want to shout out to Farrah, Christian and Jeysa. They made the stay at the EPIC even more enjoyable. We will definitely stay at the EPIC again when we are in Miami. Love it!!!!!!!!!

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Gracy A Thanks for your wonderful review. We are thrilled to hear that Farrah, Jeysa and Christian made a lasting impression and offered a very personalized and friendly service. It is great to hear that you ‘fell in love’ with EPIC. We are looking forward to your return, please come back soon. Best wishes, Jacqueline Ploettner, Resort Manager More 

Montgomery, Texas
Level Contributor
165 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed March 4, 2012

Great hotel in the vibrant and ever-changing Downtown Miami area. Great business hotel; quiet and stylish rooms. The only negative is the ironing board which had little to no padding. Every room comes with a computer (and a gold fish)! Had a room facing the water and overlooking the pool. Hotel staff were friendly and helpful. Complimentary Coffee/Tea in the... More 

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

CJMTraveler Thanks for your great comments. We appreciate your kind words regarding our stylish rooms with amazing views and our warm and welcoming employees. We definitely will take a look to expedite our service at our pool and bar area. We would love to have you back as our guest, please visit us again. Kind regards, Jacqueline Ploettner, Resort Manager More 

Denver, Colorado
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 4, 2012

We stayed at this hotel in late January, 2012. Had a room overlooking Brickell Key. The room, lacking any other descriptive, was ultracool! My wife pronounced the bathroom as perfect, with a bathtub that you could soak forever in. The balcony was large, and although all we had time for was room service for breakfast, it was very good. In... More 

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Willclee Thanks for your amazing comments. We loved to read your feedback about our highly motivated, helpful and friendly staff. EPIC definitely offers a little oasis in the very vibrating Miami Brickell area. Our spacious guest rooms with oversized bathrooms and soaker tubs are very inviting and promising a comfy stay. We are glad you and your wife had an... More 

Ghent, Belgium
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 4, 2012

Was there for a business. We had some problems with aircon, but all in all really good. Rooms were perfect, very contemporary, pool area was too close to business area, so I changed location for the weekend. Excellent food.

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Iris17 Thanks for sharing your comments from your stay. We are sorry to hear about the inconvenience you experienced with the A/C, but we are thrilled your overall stay was very enjoyable and perfect for your business needs. Sorry you changed to a different place for the weekend. We do have a lot of leisure guests just visiting for the... More 

Cooper City, Florida
Level Contributor
163 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed March 3, 2012

My husband and I stayed here for one night on a recent trip to Miami. We chose this hotel because we used to live across the water from it, so we knew the location and that it was new. The fact that it was pet-friendly was a big plus. The hotel is located in Downtown Miami, which makes it centrally... More 

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JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

mjpino Thanks for your awesome comments. We are thrilled you and your ‘four legged friend’ had a fun and enjoyable stay at EPIC. It is our highest priority to make our guest feel at home – why not bringing your pet along? Did you know, that EXHALE Spa at EPIC even offers ‘doga’ – yoga for your pet? Please make... More 

New York City, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 2, 2012

I stayed here in June of 2010. Everything, from your first step, to minute you step out the service is outstanding. Beautiful Decor, good size balcony, a hot night club in the hotel. Everything about this hotel is great except the location. It's quite off from Ocean Drive and South Beach, a 15 Min drive.

Was this review helpful? Yes
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

CarlosA Thanks for your awesome review. We are glad you had an unforgettable stay at EPIC and enjoyed the modern décor of your guest room and stunning views over Miami and Biscayne Bay. EPIC offers something for every guest – tranquility at our Spa and pool area, fine dining in our award winning restaurants or sizzling night life at KYMA... More 

Haifa, Israel
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed March 1, 2012

Outstanding hotel! I stayed there in my first visit in Miami just after the opening at spring 2009. As a "Kimpton in touch" member I was offered an extremely good deal! so I spent there the whole weekend! First TIP: forget the Junior suite with the city view! Although the simplest room is well designed with luxurious atmosphere and very... More 

Was this review helpful? Yes 4
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Assi A Thanks for your great comments and for sharing some EPIC insider tips with other travelers. We appreciate your loyalty to Kimpton. As a Kimpton In Touch member you have lots of perks, receive complimentary internet for your entire stay and even can ‘raid our minibar’. EPIC is a very trendy hotel, yet with a very personalized and attentive... More 

Westchester, NY
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed February 28, 2012

My family and I stayed at the EPIC last week and were very happy with this beautiful, new hotel. It used to be you had to go to South Beach to find fun in Miami - not anymore! One of the best sushi restaurants in the city is in the hotel, and I can't recommend enough the outside cocktail lounge... More 

Was this review helpful? Yes
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

frequenttraveler9724 Thanks for your amazing feedback. We are thrilled to hear that you liked your stay so much that you are looking in to purchasing your own apartment at the EPIC Residences. EPIC is definitely the place to be in Miami. We do not only offer state of the art amenities, but our central location makes it very easy to... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 26, 2012

We stayed at the club level where personal attention at the reception was great. However during our whole stay the receptables in the bath room did not work despite twice having called in engineering. One day we tried to get lunch on the terrace of Area 31 adjacent to the swimming pool area. We bypassed the normal entrance and they... More 

Was this review helpful? Yes 1
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Evhsf Thanks for sharing your comments. We are sorry we fell short on providing you attentive service, but we are happy your overall stay was enjoyable and the club level team took good care of you. We would love to have you back as our guest, to show you we can do much better than your previous experience. Please return... More 

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