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EPIC Hotel - a Kimpton Hotel

4.5 of 5
270 Biscayne Blvd Way, Miami, FL 33131 (Downtown)
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EPIC Hotel - a Kimpton Hotel
Ranked #3 of 131 hotels in Miami
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1,412 reviews from our community

Traveler rating
    1,048
    237
    64
    41
    22
See reviews for
Families
271
 
Couples
542
 
Solo
76
 
Business
293
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Miami
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 9, 2013

I had very high expectations about the hotel because all the positive reviews. However the hotel turned out to be the biggest disappointment I have encountered so far. First of all our room was not ready when we get here, at 4pm! We had to wait around for an hour. They told me that they will call when the room... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed May 9, 2013 via mobile

My wife & I stayed for our 24th anniversary. The hotel & room water view are gorgeous. Upon entering our room, hotel staff had left complimentary French Champagne, Strawberries & Chocolate. At every moment, the staff was friendly & willing to assist to our needs. The prime location on the river allows for full enjoyment of the area's cuisine, art... More

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Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2013

We stay @ Kimpton Hotels whenever possible and are members of their Inner Circle. We redeemed free nights to a two night stay and were upgraded to an awesome room with an awesome view. The hotel is beautiful and we liked the location quite a bit. The hotel is very clean and meets the usual Kimpton standards. My two negatives... More

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El Paso
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

Usually downtown in any city will have a few sore spots, however, the Epic location more than makes up for any of those. The views are truly breathtaking so i can possibly agree if you don't have a view you may not get the experience. We have been in South Beach numerous times and first time on Biscayne and would... More

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San Juan, Puerto Rico
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 8, 2013

Stayed at this hotel for a business trip. Service at Front Desk was sharp, quick. Doormans / bellmans all very attentive, helpfull and knowlegable of the area. Room was beautiful, extremely clean and very well kept with all the necessities and comodities you can expect of a high profile hotel. Had all meals at Area 31 and they were all... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed May 8, 2013

I was at the Epic on a business trip and the entire staff was freindly and very helpful. The room and views were fantastic. I had the waterview king and it was very comfortable and had a wonderful soaking tub and great balcony. The food was good and the amenities were great.

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Anahola, Hawaii
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 7, 2013

Great room with superior amenities. Can't understand the negative reviews. We found the staff courteous and accomodating. We were there for a wedding, which was well done in excellent facilities. The food was above average for such an event with well trained servers. We would stay there again on any future visit to Miami.

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See 2 more reviews by Paul W for Miami
San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 7, 2013

Epic is located at what I call the end of the nice area of Brickell, so even though they have great views, the neighborhood is really ugly and to make it even worse there is one building and one cinema under construction right next to it, so if you get a room in a lower floor with views towards them,... More

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See 8 more reviews by Javier H for Miami
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 6, 2013

This hotel is in downtown Miami, along the Bay. Its about a 15 minute cab ride to South Beach from the hotel. Its a nice place for a work trip, which is why I was there, but I probably wouldn't stay there on a vacation. The meeting rooms were nice and the food served at the hotel was good. I... More

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Florida
Top Contributor
84 reviews 84 reviews
62 hotel reviews
Reviews in 42 cities Reviews in 42 cities
315 helpful votes 315 helpful votes
1 of 5 stars Reviewed May 4, 2013

As someone who travels 180+ nights a year this hotel's mismanagement and mean spirited staff are simply shocking. First, I arrive the hotel shortly before 3pm and the driveway is impassable. To add insult to injury the valets who are retrieving cars cut me off not once, not twice but three times so I cannot advance up the drive. Real... More

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JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review
May 6, 2013

FlyOneWorld Thanks for sharing your experience. Sorry about the experience you had with our busy valet and the miscommunication with the Front Desk in regards to the included parking. I will personally look into the issue thanks to your valued comments. We hope you will give us another chance to demonstrate what EPIC is truly about. Sincerely, Jacqueline Ploettner More

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Hotel Summarization (Beta)

What travelers say

  • Club level(42)
  • Room service(39)
  • Very nice(39)
  • Free internet(13)
  • Wine hour(12)
  • City view(11)
  • Would highly recommend(10)
  • Pool deck(6)
  • Very friendly(6)
  • Little things(5)

Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Miami, FL 33131
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Miami
#2 Luxury Hotels in Miami
#3 Family Hotels in Miami
#3 Romantic Hotels in Miami
#3 Business Hotels in Miami
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The new EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 
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Also Known As:
Epic Hotel Kimpton

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EPIC Hotel - a Kimpton Hotel
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