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EPIC Hotel - a Kimpton Hotel

#6 of 120 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
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270 Biscayne Blvd Way, Miami, FL 33131
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EPIC Hotel - a Kimpton Hotel
EPIC Hotel - a Kimpton Hotel
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2,623 Reviews from our TripAdvisor Community

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Guernsey, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived late at this hotel and were greeted with lovely friendly staff. The room was gorgeous and we headed straight to Zuma for some drinks and a bite to eat. the concierge arranged a car for the following morning - everything was so easy! Thank you EPIC hotel you really are an EPIC hotel.

Helpful?
Thank StephEddyRichards
San Francisco
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pros: + Water views + Close to downtown restuarants and pier. + Lively pool lounge with house music. Cons: - Lively bar lounge music/noise if you are staying just above it. Reco: Request rooms at least 3 floors away from lounge level if you want to sleep early.

Helpful?
Thank Francis K
Berlin, Germany
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My company put me up here for a conference last week. The staff outside are the most highly competent of any hotel I've stayed. Very helpful with bags, with moving other cars and keeping things flowing and will track down questions you have. Front desk crew was also pretty good. My only issue while I was there was getting my... More 

Helpful?
Thank NDMorrison06
Port of Spain, Trinidad
Level Contributor
159 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel and well located. Comfortable room with ocean view. Good service. Average breakfast. Best thing is the Japanese restaurant downstairs. WiFi connection had to be assisted and took for ages. This was a real pain and took for ages and had to be done for two devices.

Helpful?
Thank Tomeck
New York
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We recently stayed at the Epic Hotel prior to boarding a cruise. The hotel is beautiful and in a great location in downtown Miami. Our room was equally beautiful with a great view of the water as well as the city. The room was very spacious even with the king size bed. We would highly recommend the hotel based on... More 

Helpful?
1 Thank Skeeter013
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

SKeeter013: Thank you for taking the time to reach out to us. This is certainly not the type of experience I expect to deliver. I will be working with the team to explain to them the importance of action in resolving problems. I truly apologize for this, I am honestly embarrassed by what you described. More 

Washington DC, District of Columbia
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The EPIC hotel is on the bank of the Miami River in one of the hottest areas in Miami. Two top rated restaurants in the hotel and many top restaurants within walking distance. The view of the river from my 29th floor room was one of the best I have ever had in a hotel room. Also has a spa... More 

Helpful?
Thank Donnar4108
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Donnar4108: I absolutely love this review! Thank you from the bottom of our hearts for staying with us and sharing your feedback with everyone. The fact that you labeled us as the “top quality of all Kimpton Hotels” says a lot. I am so proud of my team for providing you with the experience you deserve when staying in downtown... More 

Orlando, Florida
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Epic is a really beautiful hotel. Very clean threw out the property. Rooms are fabulous, one of the cleanest rooms I've ever stayed in. Great views. Front desk staff are just so friendly and helpful. Valet was friendly although when I arrived I was asked if I needed help with my luggage out of the trunk. I said no thank... More 

Helpful?
Thank Orlandoguys
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Orlandoguys: Allow me first to apologize on behalf of our entire team for the poor service you received at both restaurants. Every experience is different, but it sounds like you were definitely not treated as well as you should have been.In regards to our Area 31 staff, please forgive us as we continue to work toward creating a fabulous dining... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I am highly critical when it comes to hotels but you cannot fault the Epic Kimpton. Just returned from a 3 week holiday and I can still remember three employees -Felix, Chantal and Jean Pierre-met these people on the first day of our journey. Journey was long due to Xmas airport delays and when we arrived went to our room... More 

Helpful?
Thank happyKD
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

happyKD: This is the kind of review that really makes us proud to do what we do. To be able to impress a traveler such as yourself is humbling. We cannot be more thrilled with the service that Felix, Chantel, and Jean Pierre provided for you. These are some of our greatest assets. And you and I both know that... More 

Warner Robins, Georgia
Level Contributor
208 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We all had a great time staying at this hotel as you can from our photos. When in Miami we were stylin,profilin', Limousine riding, jet flying, kiss stealing,wheelin' N' Dealin' son of a gun! WOOooooo!! Me and my crew will for sure be back here to rock it out again soon.

Helpful?
Thank dunnonsite
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

dunnonsite: What's up dunnonsite! You are a riot, and that also makes you a genuine Kimptonite. There is truly nothing more special and unique than a person’s individuality, and yours is off the charts! We are so excited you and your ‘crew’ will return for more ‘wheelin N dealin’ when you return to downtown Miami! More 

Mahwah, New Jersey
Level Contributor
288 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel for a one night pre-cruise stay because it is a Kimpton, is very near the cruise port, and seemed to be a beautiful hotel. All three of these things proved true, and we generally enjoyed our stay, albeit with a few glitches. The hotel is located downtown, on the waterway, with some great views of Miami's... More 

Helpful?
1 Thank Anne C
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Anne C: Oh my! This is an remarkably detailed, thoughtful, and influential review. Thank you sincerely for sharing so much about your experience with us at EPIC. There were definitely some issues that I truly hope you will forgive us for. Please be assured that everything is being addressed with the appropriate leaders so that the departments can be improved... More 

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