We had two seperate stays at the Epic as part of our honeymoon either side of a cruise and the experiences both times were near identical.
After a long flight the smiling faces of the reception staff offered a warm welcome to the hotel and we were very quickly checked in to our room, one minor criticism is the lack...
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I knew this place was special the moment I walked into the lobby. It's gorgeous and well appointed. I was taken to my room which held the most spectacular ocean view. The balcony was very spacious and the room was large with everything I could have wished for. It has plenty of plugs for all of my electronics and an...
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WE stayed here before our cruise for one night - I wish it had been more. We had originally been booked into another hotel with the cruise company but they had changed it to the Epic. We had one night in the first hotel - pretty awful, and then when we arrived at the Epic I knew it was going...
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travellersChester,
Thanks for your spectacular review. Our location next to the Port of Miami, the variety of restaurants within walking distance and several concert halls in the area make the EPIC the ideal destination for any traveler. We hope that the next time that you stay with us, it is when the weather is a little warmer and you give...
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We wanted a walk able location ow town, trendy atmosphere, comfy rooms, and quiet. Epic fit the bill. Great spa, nice pool, fun cocktail bar on the 16th floor, great people watching. Enjoyed the club level ESP for the free drinks, breakfast, bottled water and constant snacks. Only drawback was that the maid forgot to clean our room one day...
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jbroz22,
Thanks for your great comments. The Club Lounge offers 5 food presentations throughout the day and personalized service catered to your needs. We are so happy that you were able to enjoy the services offered in the Club and take advantage of the 16th floor poolside bar. We are excited to take care of you again in the near...
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I went to Miami for my 22nd Birthday with my boyfriend and we had the best experience ever at the Epic Kimpton hotel. The staff were very friendly. First and foremost As soon as they checked my id and saw it was my birthday they upgradedour room for the same price we payed for a regular room, and sent a...
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Jasmine R,
Thanks for taking the time to share your experience with everyone. I am so glad that you were able to have such a memorable birthday at the EPIC and hope that you spend many more with us. Next year, please let us know which day your birthday is when you book your reservation and we will have something...
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This is definitely one of the best hotels i've been to, but i have to say that it's location lets it a bit down. This is because it is a bit far away from the main entertainment areas and you have to catch a cab everytime you want to go out.
However that said, the hotel was great and the...
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AbelaG,
Thanks for the great review. I am elated to see that the staff exceeded your expectations by making you feel special and helping you out with all of your needs. Make sure you sign up for our guest loyalty program, Kimpton InTouch before your next visit so all of your preferences can be fulfilled and you can enjoy great...
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We've stayed at the Epic on 2 occasions with other parties for business. It's one of the newer properties downtown, and is very active, contemporary and chic.
The pool area is a lot of fun, with great views of the Miami River. Cabanas are available and the poolside service is great. Exhale spa is really nice, as is the gym....
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JulesintheCity,
Thanks for your wonderful comments. The waterfront views from the open air poolside cabanas are definitely a guest favorite and I am happy you were able to enjoy them. Next time that you stay at EPIC, ensure that you head to exhale in the morning so you can enjoy the sunrise views while taking a Yoga Core Fusion class....
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I have stayed at the EPIC hotel at least once a month for the past 7 months and have always been given great customer service. However, my most recent visit to the Epic has made me a fan for LIFE. I had such an EPIC experience during my (unexpected) 12 day stay. The team was extremely accommodating and understanding during...
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towalame,
Thanks for taking the time to post a review on tripadvisor. We are so glad that we were able to accommodate the unexpected duration of your stay and happy that Eric and Christian exceeded your expectations. It’s great to see that you fully enjoyed our amenities at EPIC and relaxed completely. We would love to take your “request to...
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stayed there for our daughters graduation and were very well taken care of. from the front desk to any staff one encounters in elevators or hallways, everybody is curtious, friendly and helpful. our request for late checkout was met without any hesitation, a gesture much appreciated by us due to our late flight departure. Breakfast on the patio of area...
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tourist1965,
Thanks for the amazing review. We are so happy to read that you enjoyed so many entities on our property and fully took advantage what we have to offer. We agree about the breathtaking views at the pool and on the terrace of Area 31. Watching the sunrise with your morning coffee can be one of the best ways...
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awsum stay at the epic hotel, looking forward to comin bk in sep, we were made to feel at home, staff were brill, tattoo shop across the road is gd had 2 tattoos done with them, if u wanna book any trips then go and see adem in ago travel across the road from the epic and he will give...
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Jaye W
Thanks for your great comments. We are glad to hear that our staff made you feel at home and went out of their way to assist you with anything to make your stay more fun. Great you had a good time exploring Miami and checking out some local sights and spots. We are looking forward to your next...
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