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EPIC Hotel - a Kimpton Hotel

#6 of 110 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
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270 Biscayne Blvd Way, Miami, FL 33131
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EPIC Hotel - a Kimpton Hotel
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EPIC Hotel - a Kimpton Hotel
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2,258 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel truly goes above and beyond, upon check in I was offered bottled water which just happened to have run out, so Joseph in bell services sent me up a wine and cheese board amenity - this really started my week out on the right foot. Any time I had an issue it was fixed quickly,... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

This was my first time in Miami and I must say that I was thoroughly impressed with the EPIC. My girlfriend and I were traveling to celebrate her birthday and did not want to be caught up in the craziness of South Beach and spring break. We made the right choice! Everything about our stay was enjoyable. From the fast... More 

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Yorkshire
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked 1 night in 1-bedroom water view suite after cruise with our 21-year old granddaughter, prior to return to UK. They asked what they could do for our arrival we said we would be arriving early and could we have the room if possible. Although they didnt actually guarantee it, their response was quite positive. And then we arrived.... kept... More 

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Cheshire
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel as we were to join a cruise, and did not want to stay on Miami Beach as it was Spring Break and likely to be very crowded. Our plane was delayed, and subsequently cancelled, so we contacted the hotel twice to inform them.When we arrived a day late we discovered our room, booked for 3 nights,... More 

Was this review helpful? Yes 1
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Pippin03: I am glad that you like our trendy hotel. We do too! We love it when our guests feel comfortable with us. Also, I will be sure to pass on your compliments to Carlos. I am so glad that he was able to help out and that you had a chance to meet him. I am, however, disappointed in... More 

Inverness, California
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

Though the facilities and the rooms are very nice, the hotel is very poorly run. They give you coupons for drinks and breakfast that are basically useless. Had to wait almost a half an hour for our check at dinner. morning coffee lukewarm. Valet service appallingly bad - waited 20 minutes for the car - finally went and asked for... More 

Was this review helpful? Yes 1
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

traveller4760: I am completely disappointed that this was the experience you had here. The details you provided about your stay in no way reflect a typical experience at EPIC. Moreover, they are in no way in line with our standards here. It sounds like the issues you experienced truly hindered your overall stay. Please feel free to reach out to... More 

Royal Palm Beach
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to visit the Epic for a brief get away and were able to secure a water view room on the 23rd floor. The employee were all very nice and the room was appointed perfectly, everything was clean sleek and ultramodern. Unfortunately, Friday night the crowd on the 16th floor restaurant and deck was huge and the bongo beats... More 

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

travelwstyle1: I am so glad that you found our hotel so lovely and luxurious. It is always a good day when we get to read a review that says our rooms are well appointed and the employees so nice. These are some of the most important comments we can ever hear. It sounds like the pool deck was quite busy... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok here we go. Travelling from London alone for a 12 night stay on business, not been to Miami before. Stayed in many top class hotels and this is up there. Hotel is uber trendy. If you want to impress your partner you will by staying here, regardless of below. Great room overlooking harbour, guess you will either like me... More 

Was this review helpful? Yes 3
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Steve W: Wow, thank you so much for taking the time to write such a thorough review of EPIC. We love hearing honest guest feedback like this as it helps us continue to evolve and develop into an even better hotel. It sounds like you had an overall great stay and I am beyond delighted that you found our rooms... More 

Bristol UK
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved our 4 night stay and found everything about the hotel excellent apart from one thing! The noisy music on 16th floor even in the daytime! I am sure I am being old fashioned but do people need the noise to sunbathe! The staff were excellent and all the facilities were great. Will come back again!

Was this review helpful? Yes
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

LoopiBristolUK We can't wait to have you come back again soon! I am glad that you found so much of the hotel to be excellent. We love hearing warm compliments like this. It is true that we do play music at the pool deck on the weekends to set the mood. It should definitely not disrupt you in your room... More 

Zurich, Switzerland
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Top Hotel in Miami Downtown. Very close location to shops and restaurants. Clean and very friendly employees. Breakfast to be recommended. We stayed there in January for a couple of days and I would go back anytime.

Was this review helpful? Yes
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

kocabibe: We love being called a "top hotel," thank you so much! It sounds like you had a great stay, form a clean room, friendly service, to a great breakfast. Reviews like this always make us the happiest. Truth be told, we love our location too, it's so easy to get around all over the city. We hope to welcome... More 

Derby, United Kingdom
Top Contributor
173 reviews 173 reviews
26 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel with flights through British Airways holidays, and before booking we scour tripadvisor to make sure we are booking the right place. First off, this is in Downtown Miami and not close to South Beach at all, its a good 10-15 minute walk to the marina where there is a shopping centre, etc. But the Hotel... You... More 

Was this review helpful? Yes 2
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Rhys_Adams_Derby: Thank you so much for such a thorough review of our property. It sounds like you found our name quite fitting. One of our most treasured compliments is when guests praise how helpful our team was. We couldn't be more flattered to hear all of your warm compliments. However, your check out was less than ideal and should have... More 

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