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EPIC Hotel - a Kimpton Hotel

#6 of 112 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
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270 Biscayne Blvd Way, Miami, FL 33131
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Best prices for: 1 room 1 guest
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EPIC Hotel - a Kimpton Hotel
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EPIC Hotel - a Kimpton Hotel
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2,303 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, Michigan
Contributor
19 reviews 19 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful, modern hotel! The bedroom and bathroom size were more than enough and the balcony provided a nice extended living space. The friendly staff that made for an easy check in and check out process. However, staff at the pool and pool bar were less helpful - they seemed too busy and service definitely fell below what I would expect.... More 

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Jaya R: Our rooms really do provide an ample amount of space. You can stretch out and get really comfortable. I'm also delighted by how much you clicked with our front office staff, they're a great group of people who truly love taking care of our guests. I'm disappointed, however, to hear about your pool experience. There is no reason... More 

California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If Miami is in your travel plans, look up EPIC HOTEL, and book it now!! This deluxe, very chic and modern property is located downtown Miami near Bayside and so many downtown attractions within walking distance. Welcome surprises started by the warm and wonderful welcome by Carlos at check-in, to the large and luxuriously appointed room, the welcome envelope from... More 

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

lanu11: What an incredible review, we are truly flattered by all of your great compliments. Carlos is a true asset to our team and understands what guest service means. It sounds like your next visit will need to be a little bit longer. Our gym and spa really do give you the opportunity to completely relax and rejuvenate yourself. We... More 

Reading, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In Miami on a business trip for 3 weeks and this was far and away the best hotel I stayed in. Great location and love the 16th floor pool, gym and bar area including the view. Hotel is well appointed, clean and modern. Good atmosphere especially on the Friday night where it seems to be the location to be seen.

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

paul-ps01: We love it when we are the best hotel. With three weeks in Miami, you certainly experienced a lot. So we are certainly excited that you rated us so highly. Friday nights are a great night to be on property. You can see all of the Miami Locals and soak in our culture. Hope to welcome you back again... More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was at the Epic Hotel for a meeting. Upon check in late at night, there was a very loud and crowded bar scene downstairs. Up in my room, it was nice and quiet most of the time. The food that was catered for the meeting was excellent, particularly for the scale that it was made for. The biggest disappointment,... More 

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

15Blade: We are glad that you chose to stay at EPIC during your meetings. Our Banquets team does a fantastic job when they cater those events. It's always nice to be able to pass those compliments onto the team. It is true that on the weekends we have a DJ playing at the pool. However, the music should not be... More 

Cozumel, Mexico
1 review
5 of 5 stars Reviewed 5 days ago NEW

First Time staying on the Epic while on Miami, Really nice Hotel, My girls saw a gold fish on a bowl on the front desk and the Staff Promptly sent one to the room for them to have as Pet during their stay... Nice Touch! Only thing that I didn't like, was that on Mother´s day the Restaurant was closed... More 

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

memocerda: What an incredible review, we could not be more flattered. We are blushing at this point. I am so glad that you enjoyed our Guppy Love program, our little gold fish always know how to take care of our guests. Next time you are in town, we can ensure a great breakfast for you with our stunning views of... More 

1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

Beautiful facility, nicely decorated and centrally located however, they will not go above and beyond their minimum requirements to please you. Upon making my reservation I asked to check in at 2pm instead of 4pm as I had a function at 5pm and needed time to get ready. I arrived at the hotel at 3:15pm and they made me wait... More 

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Nioencendio: I am terribly sorry to hear about the experience you had at EPIC. By no means is this an acceptable, or normal, experience at our hotel. We work hard to deliver on guest requests and try to always be able to fulfill them. I certainly wish that we would have been able to not only meet, but exceed your... More 

Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for 10 nights last year and loved every minute. The breakfasts in the mornings were brilliant and the overall service from everyone was 10/10. Loved the peacefulness throughout my stay including use of the beautiful swimming pool and gym. Will definitely be back soon.

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

JessicaRomeroLove: We definitely can't wait to have you back soon. So glad that you enjoyed breakfast up on our 16th floor at Area 31. We are also thrilled to hear that you appreciated our service. It means so much to hear how happy you were while staying with us. Find your way back to Miami soon, we'll be waiting. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I've spent a lot of time over the last four years in Miami for work. Quite often we stayed at the Epic. Last summer I spent a month at the Epic and I can't say enough good things. The service has always been great. The rooms have fantastic views. The location is great. Walking distance to downtown and Brickell. Short... More 

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

TheBigMex: We love it when our guests call us fantastic. I am so glad that you found our hotel to be this wonderful. There is nothing better than hearing from a guest that our service was great. It sounds like there were some issues regarding valet parking though. Please let me know whenever you would like to come back so... More 

Allentown, Pennsylvania
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Epic for 2 nights at the end of March for work. It was at the end of the Ultra Music Festival so the place was filled with attendees - and the place was loud. The location is good - waterfront property, walking distance to a Whole Foods, Macys and other shopping. A quick walk across the bridge... More 

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Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

bellaverona: Ultra Music Festival does make Miami very busy. However, the last thing that we ever want to be is average. The product that we strive to deliver and the service that we look to provide should always exceed your expectations. Anything less than that is certainly not good enough for us. While I am glad that you enjoyed the... More 

Irvine, California
2 reviews
5 of 5 stars Reviewed 1 week ago

The Epic is truly worthy of the word Epic. An incredible hotel with world class dinning, outstanding spa, pool and fitness facilities, terrific location, beautiful views all only surpassed by an attentive, friendly staff. Can't wait to return for business or better yet leisure!

Was this review helpful? Yes
Ericka N, General Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

pkmakai: We cannot wait to have you return for leisure. Thank you so much for taking the time to reach out to us with such positive comments. It means so much to hear all of these great compliments about our property and staff. Everyone here always works to ensure that our guests feel special and well taken care of, I... More 

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