My boyfriend and I stayed there 4 days/3 nights in late November of 2011, few days before Thanksgiving. Upon checking in, I noticed a black stain on my pillow case. I mentioned it to my boyfriend, and we assumed it was a stain that didn't come out during the wash. Next day, after having specifically requested the room to be...
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Dear KittyS_12,
Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced with your room. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. We appreciate the feedback that we receive from our guests & this is crucial for us to improve the...
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