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Courtyard by Marriott Miami at Dolphin Mall

3.0 of 5 11275 Northwest 12th Street, Miami, FL 33172
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Certificate of Excellence 2014
Courtyard by Marriott Miami at Dolphin Mall
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Courtyard by Marriott Miami at Dolphin Mall
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244 reviews from our community

Traveler rating
    103
    98
    32
    5
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Cayman
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Have stayed in Marriott few times before, but this is my first stay in a courtyard hotel for two nights. First, they overcharged me in the name of shopping package (free shuttle rides to the malls nearby. There is hardly any use in choosing this as you can easily walk to Dolphin mall at your convenient time). Next, the mattress... More

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Leslie W, Manager at Courtyard by Marriott Miami at Dolphin Mall, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Miami at Dolphin Mall. Our guest feedback is essential to correct any issues to improve our services and amenities for years to come. Although it would be helpful to know which room you were in to... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

The location is great..not far from South Beach. Free parking and they accommodate the handicapped. Pool and hot tub were a plus. I would stay here again, very clean and affordable. There is also a small gym for quick cardio session.

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Sao Paulo, SP
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel to stay for short time shopping, the hotel is some few steps from Dolphin Mall, usefull when you have little time in Miami, Near of Miami Airport the Hotel is a nice option. The Staffing is very helpfull, and if there are available roons they always get you a early check-in.

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Paramaribo, Paramaribo, Suriname
1 review
2 of 5 stars Reviewed 4 weeks ago

Stayed here for 02 nights . When we arrived at 22.00 hrs, there was no room available despite we had reservations. After some time we finally got the room, and we had to pay more for it , I still don't know why. The AC was not working, the door lock was broken, there were no more keys available. This... More

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Leslie W, Manager at Courtyard by Marriott Miami at Dolphin Mall, responded to this review

Dear Ms. Sandhya, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Miami at Dolphin Mall. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the... More

Cordoba, Argentina
Top Contributor
57 reviews 57 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed October 1, 2014

Arrived at Miami Airport 6 AM, took supershuttle ($21+tax) and left me at the Courtyard 15 minutes later. Early check-in (Hallelujah!) was a breeze... The hotel has the perfect location if you are planning to shop at the Dolphin Mall. (A friend warned me to beware of thieves while shopping in Dolphin, since there has been cases of things stolen... More

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bristol
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 14, 2014

Stayed here for 1 night on route to the airport. Great location for Dolphin mall for a bit of last minute shopping and also close to the airport. Rooms are good size, nice comfortable bed and good air con. The staff were amazing from check in to check out always willing to help and answer any questions. We had a... More

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Naples, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 1, 2014 via mobile

Convenient location for the mall. Decent room rates and nice comfortable beds.the air condioner worked well.the staff was very friendly. The breakfast that was offered was a bit pricey.Overall a good place to stay.

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United States
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 31, 2014

Stayed here in 2010 on a girls trip. Best hotel if your planning to do alot of shopping at dolphin mall. Loved that! Lobby is rather tiny. Rooms where clean. Other than that not much else near by - aside from nightly entertainment/dining at the mall. Unfortunately no airport shuttle. Would stay here again.

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Kingston, Jamaica
1 review
4 of 5 stars Reviewed August 25, 2014

I stayed for one week. Front desk staff was pleasant and gave me a warm welcome upon my arrival. My room was clean and spacious and smelt fresh. Hotel was quiet and relaxing so I slept well. It was very easy to do my own laundry at this hotel. At first I was disappointed that this hotel does not offer... More

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West Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 15, 2014

I have to travel for work, so have much experience staying in hotels. I am a woman travelling alone in this capacity. One of my peeves is I notice staff will fall all over the businessmen travelling, but somehow being a woman not so much. The rooms are nice, dark and cool. Last visit quiet, this visit not so quiet.... More

Was this review helpful? Yes 1
Leslie W, Manager at Courtyard by Marriott Miami at Dolphin Mall, responded to this review

Good morning Valued Guest, I would like to thank you for staying with us at the Courtyard by Marriott Miami at Dolphin Mall. I sincerely apologize you felt the service provided to other guests was superior to the level of service you received. I have shared your survey with both the Front Desk staff and Breakfast Servers. We do not... More

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Additional Information about Courtyard by Marriott Miami at Dolphin Mall

Address: 11275 Northwest 12th Street, Miami, FL 33172
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Miami at Dolphin Mall 3*
Number of rooms: 1
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Also Known As:
Courtyard By Marriott Miami At Dolphin Mall Hotel Miami
Courtyard Dolphin Mall
Miami Marriott
Miami Courtyard

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