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Hilton Miami Downtown

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1601 Biscayne Boulevard, Miami, FL 33132
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Hilton Miami Downtown
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Hilton Miami Downtown
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2,502 Reviews from our TripAdvisor Community

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Traveler rating
    790
    1,020
    450
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649
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
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All months
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed one night to catch a cruise ship the next morning. Nothing to rave about. The A/C either blasted us or we had to just turn it off. Everything else functioned okay. The room was so nondescript that it is hard to remember anything outstanding about it. The second floor lobby was packed with guests using the free wifi. Nowadays,... More 

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Nassau, New Providence Island
4 of 5 stars Reviewed yesterday NEW

The hotel had a particularly interesting set up. There's one elevator to get to the lobby and another to the rooms. We had a Bay view and it was AMAZING both at night and day. The guest were 100% friendly. In fact every worker that we past whether in the elevator or the bus boys they asked how the stay... More 

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Springfield, Missouri
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The bay view rooms have an excellent view. Nice look at the bay, especially at night. Two walls in the room were ceiling to floor windows, very cool. The room was clean and updated. One of the valet guys aggressively approached my wife (putting both of his hands on her door), who was in the passenger seat of our convertible... More 

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Milton, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The 2015 Apple Distinguished Educator Summer Institute was held here from July 9-14, 2015, although the event run by Apple was amazing, the Hotel itself was... tired. It was clear after exploring around the hotel that it was in need of some serious renovation and as I discovered they had held off on renovating until our event was done. So... More 

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1 review
2 of 5 stars Reviewed 6 days ago NEW

The inside of the windows were filthy. We did not discover that until the last day, assuming that the dirt was on the outside of the glass. It made us wonder about the cleanliness of the rest of the room.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We truly appreciate you bringing your concerns to our attention. Please know that our housekeeping staff works hard to thoroughly refresh each of our guest rooms, and we regret if there were any shortcomings regarding the windows. We will definitely share your comments with our staff and let them know of your findings. It is our hope that you will... More 

Atlanta, Georgia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel has an interesting setup with the check in desk being different from the motor lobby where most taxi or shuttle services would drop you off. You'll have to catch an elevator up to the front desk. My stay was very brief but the hotel was nice. The rooms are a little dated, but this is a mid tier... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We look forward to welcoming you back to the Hilton Miami Downtown the next time your travels bring you to our area. It’s great to hear that our location was convenient for your recent trip. We are beginning a transformation of our guest rooms, which will bring a modern look and feel to our accommodations. Your comments are truly appreciated. More 

Fort Myers, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Over priced $28.00 fee to park per day, $10.00 for internet service, room just average, no refrigerator in room, food expensive, plus 18% tip added to tab. I think for the price one could do much better. I wasn't impressed at all with the food or the wait time to be served. I wouldn't say anyone really went out of... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

First and foremost, we sincerely apologize that your stay was not everything you were hoping for. The concerns of our guests are taken very seriously, and we never want a guest to leave our hotel thinking otherwise. We would like to point out that our parking and WiFi rates are comparable to our area; we do offer rates and packages... More 

Charlotte, North Carolina
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is good. It has to work a little bit on the decor of the lobby and redesign the pool but besides that nothing to say about appearances. About service, excellent. Food, same thing. Rooms.. well, I was upgraded to the Presidential Suite, so.. awesome view of the Biscayne Bay and a lot of space to play. Windows are... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Miami’s waters are a spectacular sight to see, and we’re thrilled that our water views had such an impact on your stay! We want our guests at the Hilton Miami Downtown to experience the best our city has to offer, and we’re glad that you received great service and enjoyed dining with us throughout your stay. Our lobby will be... More 

Euclid, Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a phenomenal place to stay. The service from the minute we drove in, to the time we drove out service was outstanding. The rooms were clean and roomy with a great view. The breakfast was made to order. The bar service very good. Everyone was helpful. We asked about options for Mexican food and they sent us to... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Your recommendation of the Hilton Miami Downtown is greatly appreciated. Hearing that your stay was nothing short of sensational has really made our day. The Miami dining scene has so much to offer, and we’re always happy to share recommendations with our staff. Come back and see us soon! More 

Hartford, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was nice. Some of the staff did not speak very good English or none at all. At check out I was given a hard time because of my bill. I was told as check in that I had a free upgrade. I confirmed again once I saw the room. So when I received an email with a higher... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

While we’re happy that you found our facility to be satisfying, it’s disappointing to learn that we missed the mark when it came to service during your stay. We are very sorry that you experienced an issue with your billing and we will look into what happened further. We hope that you will give our hotel another chance in the... More 

Hotel Review Summarization

What travelers say

  • Very nice(18)
  • South beach(18)
  • Continental breakfast(4)
  • Great view(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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