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Hilton Miami Downtown

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1601 Biscayne Boulevard, Miami, FL 33132
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Hilton Miami Downtown
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Hilton Miami Downtown
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2,301 reviews from our community

Traveler rating
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    408
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    77
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Currently at the Hilton Downtown Miami, called the front desk to complain about a bad chemical smell coming from rooms next to ours. The staff did not know anything about it. We walked by the rooms in question and the doors were open and there are people working in the rooms in what appears to be paint remover, so why... More 

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United States
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a pretty good stay here. Concierge and bell staff are the best. Location is what you are paying for here, and it was great to be able to walk to Publix the morning of our cruise and get pre-supplied. $4.50 for a 30 pack of water vs. $20 for a 12 pack on the boat. If it were... More 

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Alexandria, Virginia
Top Contributor
55 reviews 55 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I held a small conference at this hotel and stayed three nights. The good - it is convenient to the airport, the Port of Miami, and the free train that is one block away and takes you to restaurants and shopping. The rooms are clean, the restaurant is good, staff helpful. So why such a low rating? The elevators. At... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

While we’re glad that our location was beneficial for your conference events, it’s unfortunate that our elevators had such an impact on your stay. The issue you encountered is not some that often occurs at our location and we hope that you will consider giving our location another chance. Thank you for sharing your concerns. More 

Maplewood, Minnesota
Top Contributor
97 reviews 97 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here the day before a cruise. When you arrive by taxi to the hotel, you are downstairs from where you check in. You need to take the elevator up to the main lobby. This is not the elevator you will take to your room. The elevators to the rooms are further into the hotel and much slower. I... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for sharing your experience at the Hilton Miami Downtown with us. We’re glad that our dining options satisfied both you and your companion’s taste buds. Our Hilton Serenity Beds are always a favorite among our guests and it’s great that you got plenty of rest in one as well. Your suggestion will certainly be shared with our maintenance... More 

Virginia Beach, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel was very convenient to the port of Miami for the cruise ships. Room was excellent and staff very accommodating. A short walk down Biscayne Blvd to a Publix and restaurants. A short taxi ride to the port.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We’re glad that the Hilton Miami Downtown was convenient for catching your cruise ship in the Port of Miami. Our Biscayne Boulevard location is conveniently located in the heart of Downtown, and we’re thrilled that our location made it easy to explore the Miami restaurant scene! Your review is greatly appreciated and we hope to see you again soon. More 

Blokzijl, Overijssel, Netherlands
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Hotel for one night conneting to our cruise with Oceania. Hilton as usual. Average food. Good breakfast. Trolly stop in front of the hotel. Wifi in the room. Nice swimmingpool. Possibility to visit shopping malls en Miami beach.

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Going on a cruise is a ton of fun, and we’re glad that you started your trip with us at the Hilton Miami Downtown. We’re elated to learn that you enjoyed amenities, such as our breakfast in the Brisa Bistro, rooftop pool, and complimentary Internet access. Your review is greatly appreciated and we would love to have you back the... More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Spent three nights here before cruising. Chose it because it was the cheapest offered by the Celebrity package, but were very pleased with what we got. Friendly staff, enormous room, handy for the cruise port, and only three minutes walk from the (free-to-ride) Metro Mover.

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for sharing your experience with us at the Hilton Miami Downtown. Starting your trip early is always a treat and it’s great that our location was perfect for getting to the Port of Miami quickly and exploring our city via public transportation. We would love to see you again! More 

Houston, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

The room I stayed in was quite dusty upon arrival. It was as though the room had been sitting for days/couple weeks. The lounge seating in the room looked discolored from overuse. The TV in the room signal was touch and go. Also, a couple channels said they were one network, but were another. I basically stopped by a local... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We would like to take this opportunity to apologize that your experience at our location fell short of your expectations. If anything is not to your liking, please do not hesitate to let us know during your stay; we’re always happy to do what we can to improve your stay. We hope that we can regain your trust in the... More 

Stamford, Connecticut
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We selected this hotel for the proximity to the cruise terminal, and because I am a gold VIP member.At the check in I was told that I can not use the executive lounge because the room Is to small and only daimond VIP can go in.I have not heard this excuse in any of the Hilton Hotels I have been... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

It’s disheartening to discover that we let you down when it came to your experience. While our Executive Lounge caters to Diamond Hilton HHonors members, we do provide our Gold HHonors members with special benefits, which include two complimentary bottles of water and your choice of 1,000 extra points or continental breakfast in our restaurant. Refrigerators are available upon request... More 

Top Contributor
66 reviews 66 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here overnight before cruising last week. Area is okay; several homeless people in the vicinity of the hotel. Rooms were okay, not too large. Hotel a little older, probably due for a remodel. Okay for a short overnight, but wouldn't want to stay longer. Probably under par for a Hilton.

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Your perspective on your recent stay is greatly appreciated. Our hotel offers a variety of room types, many that offer plenty of space, and our staff would be happy to assist you in finding a room that better meets your expectations. We truly wish your stay at our hotel was more satisfying and we hope that we can impress you... More 

Hotel Review Summarization

What travelers say

  • Very nice(23)
  • South beach(20)
  • Room service(6)
  • Great view(5)
  • Continental breakfast(4)
  • Pool area(3)
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