Rooms were clean, and beds were very comfortable. We were given a nice room that overlooked the bay and downtown Miami. Downside is that the front desk supervisor was very rude. My family was supposed to have free valet service but she repeatedly insisted that the rate I had paid for did not include parking even AFTER I showed her... More

My stay at the hotel was due to a conference being held at the facility. There were numerous technical issues with the facility from the conference perspective, but there was not hot water at times, the water was rusty on the final day, and there was limited internet connectivity in the room (17th floor), but in the lobby it was... More

We went there last year, so i finally decided to write a review. I will start saying that the hotel was nice overall! great service since the moment we got in. hotel is very clean and organized; the location of this hotel will depend on what you are looking for it's close to Bayside but far from Lincoln Road and... More

We had arrived at this hotel at 7.30 pm and when going to check in had been told that our rooms were not ready. We then both got put into the same room to wait for our rooms to be finished. Whilst doing this we were given internet codes that did not work so we had to go down to... More

We stayed at the Miami Downtown Hilton on May 7-9 as a couple. The room was not cleaned well: 1) There were leftover hairs from the previous occupants' shaving left on the door frame. 2) The carpet had not been vacuumed; we found dirt/soil in several parts of the room. 3) The toilet wouldn't flush 4) Stains from pop can... More

We stayed here for 4 nights. The hotel was booked for us as my husband was working there, but I doubt we would have chosen to stay here after reading the previous reviews so we arrived with very low expectations. The surrounding area is not very attractive although there was a partial view of the sea from our room. There... More

Rate was excessive for quality, air conditioning stuck on high, television signal scrambled in and out constantly, wifi did not work properly, breakfast was very poor, and service was generally lacking. Also, I was told no rate was available for the seminar I was attending, but other seminar attendees were given a special rate. Seminar was nowhere near sold out.... More

Booked for a 3 day stay and even upgraded to a Jr Suite. Wireless Internet never worked and it was crazy that it wasn't even complementary with your stay. Hotel smelled like something was rotting in the hallways. We checked out the next night and stayed at JW Marriott Marquis where we felt like kings. Couldn't believe that this property... More

My husband and I couldn't breathe in our room. There was layers of dust coming out of the air vents, the papers and surfaces of the room were covered in a layer of dust, tv and wifi had HORRIBLE connections. Some of the staff were super nice, while others were very rude and even creepy. We asked to have our... More