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Hilton Miami Downtown

3.5 of 5 1601 Biscayne Boulevard, Miami, FL 33132
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Hilton Miami Downtown
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Hilton Miami Downtown
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1,939 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Forest Park, Illinois, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I traveled to Miami with a colleague and we had just arrived at the hotel. The recommendation from the concierge, Guy, was Toro Toro. Not only was the food great (grilled octopus, wild mushroom flat bread, and more) Guy sent us the La Bomba desert; a globe of chocolate filled with ice cream, graham cracker crumbles, edible flowers, strawberries, and... More

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Panama City, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Other than the major construction going on in the city, the Miami Downtown Hotel is in a perfect location. There are many restaurants located close by as well as the monorail that can take you from place to place.

Review collected in partnership with Hilton Hotels & Resorts

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Cary, North Carolina, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We were cruising out of Miami & decided to try the Hilton. The location is perfect! The view from our room overlooking the cruise ships was AMAZING! We were within walking distance to Publix (grocery store) & Bayside for shopping/restaurants/bars. The staff was wonderful, always making sure we had everything we needed. Everything was very clean & we always felt... More

Was this review helpful? Yes 1
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

It’s always our desire at Hilton Miami Downtown to provide exceptional service, great accommodations and top amenities to make our guests’ stay great, and we’re thrilled that your time at our hotel did not disappoint. We thank you for considering ours a must-stay hotel, and we hope to see you the next time you are in Miami. More

Orange Park, Florida, United States
Contributor
20 reviews 20 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a lovely room overlooking downtown Miami-excellent views. Staff was most helpful-from the minute we arrived to the minute we left the next day to board our cruise. Had breakfast that morning before the cruise -the food and service were outstanding!!!! Would definitely stay here again when in Miami and highly recommend the same!!!

Was this review helpful? Yes 1
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

It was our pleasure to welcome you the day before your cruise vacation. Sounds like your lovely guest room and Miami views really made your stay so memorable, and that makes all of us happy. Thank you for your kind review and recommendation of Hilton Miami Downtown Hotel. More

New Smyrna Beach, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our one night stay for the evening ballet in Miami was highlighted by welcoming staff at the Miami Downtown Hilton hotel. The greeting at valet parking, the welcome at the hotel lobby front desk, most friendly helpful bell services to/from our comfortable, quiet, well-cleaned room, were all elements of a most comfortable, quiet, enjoyable stay.

Was this review helpful? Yes 1
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for your kind review of Hilton Miami Downtown. We’re thrilled to know how our friendly associates worked to create a truly memorable stay for you. They will be grateful for your wonderful compliments. We hope we can welcome you back again soon. More

Greenville, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

for sure not, air-condition absolutely loud, used appearance of room and bathroom. bar personnel was texting and arguing without attention to the guest, Buddy kind of attitude, room was close to ice machine and vending, very poor sound insulation could hear the neighbors, pricing of $160 far off what was provided as service

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for your thoughts. It’s disappointing that your time with us was not completely refreshing in every way and you were not impressed with your accommodations. This is most definitely not the experience we wish for our valued guest. We hope you might consider staying with us again in the future for the kind of encounter you deserve. More

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Its a good hotel. Service is good, the rooms are clean. Room kinda expensive, cheaper to eat out. But great stay overall. Free wifi in the lobby downstairs. Even though I am a hilton honors person I still had to pay $10.00 I think to access wifi in the room. I didnt of course I went downstairs and sat in... More

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for sharing your thoughts. We’re glad you liked your overall stay with us, and that you enjoyed accessing our free Wi-Fi in the lobby. In addition to our great-on-site dining, there are numerous options nearby as well. It would be our pleasure to welcome you back again to Hilton Miami Downtown. More

Park City, Utah
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

Two dirty, dried washcloths hanging from shower curtain rod. Iron outer casing cracked, resulting in water all over garment. Toilet flapper valve leaked so much water the tank refilled itself every couple of minutes. I had to turn the water to the toilet tank off at the wall valve. If the room had a luggage rack it was missing which... More

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for providing your feedback from your recent visit. We are very disappointed to read about the issues you encountered in your guest room and with our associate. This is most certainly not our high standard for customer service, and we hope you will accept our sincere apologies. Our management will be reviewing your experience with the appropriate team... More

St. Petersburg, Florida
Top Contributor
134 reviews 134 reviews
41 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

After this stay we will avoid Hilton properties at all costs. Tired, worn rooms, view of ugly rooftop with A/C equipment, poor customer service, loud housekeeping personnel, intermittent internet/cable TV service. Hilton, pay attention to simple things like marks on the walls and lamp shades, chunks out of the doors, carpet stains, trash bins that look like they have been... More

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for your candid comments. We are thoroughly troubled by the details you provided, and we do appreciate your observations. We are always updating our property on a rotating basis, but clearly this was not your experience. We apologize for the noise interruptions you experienced and will share this with our housekeeping management. We never wish for any of... More

Jacksonville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The staff treats you like a VIP from the moment you check in. The breakfast buffet is excellent. We always stay here when we visit Miami. It's located in the heart of downtown Miami. Great views of Biscane Bay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We couldn’t be happier about your wonderful review of Hilton Miami Downtown. From our friendly staff to the breakfast buffet, we’re truly honored to know your stay was so great. Thanks for your kind review and we look forward to welcoming you back again in the future. More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(26)
  • South beach(23)
  • Great view(6)
  • Room service(6)
  • Continental breakfast(4)
  • Pool area(3)

Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Miami Downtown 3.5*
Number of rooms: 527
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton

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