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Hilton Miami Downtown

3.5 of 5 1601 Biscayne Boulevard, Miami, FL 33132
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Hilton Miami Downtown
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Hilton Miami Downtown
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2,247 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clearwater, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

We expected more from Hilton. Will not look like internet photos. Roof top pool is on parking garage. Room service items unavailable. elevators failed. Roads flooded all around hotel. Could not get back and was unable to make concert on time. Which was the only reason we traveled to Miami and stayed at this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Iowa City, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Onerous parking policy forces you to choose valet parking. Rooms do not have refrigerators. Fitness room is subpar by today's standards. Room cancellation policy is strictly enforced - if you need to cancel make sure you call before 5:59 p.m.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Kingston, Jamaica
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel is comfortable and very well maintained. It is conveniently located with a Publix supermarket and other restaurants just across the road. There is also a metro loop that takes you to different sections of the downtown area and the ride is free.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Bastrop, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We needed to arrive one day early to board a Caribbean Cruise so we picked this hotel for its location. This hotel is perfect for that. I don't want to be too critical though. The bed was a dream. So comfortable! The hotel just looks so "tired". Its walls are dirty with scuff marks all over (both in the room... More 

Was this review helpful? Yes 1
Harrisville, Rhode Island, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We checked into the hotel for the night close to the port so we could leave on our Norwegian cruise on the Epic in the morning, the bar was great and the pizza was outstanding. The beds were super comfortable!!

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Sparks, Nevada
1 review
4 of 5 stars Reviewed 6 days ago NEW

I was checked in by a wonderful young woman named Frida Rivera who was terrific. She was so upbeat and extremely helpful. This is the type of service you rarely encounter these days. Frida Rivera is one unique individual. Hilton is lucky to have her. Dr. Paul Davis

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San Francisco Bay Area (CA)
Top Contributor
57 reviews 57 reviews
13 hotel reviews
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed 1 week ago

Nothing like attentive staff to make a stay wonderful. I booked two rooms. The front desk assisted us in meeting our preferences and keeping the group together. While this hotel may have seen some more glamorous day, could use a paint job. The rooms had a nice view of the bay and the city. It is downtown next to the... More 

Was this review helpful? Yes 1
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We are very happy that our front desk staff helped find the perfect room accommodations to ensure the best possible experience with us. We appreciate your feedback and for letting us know how we can make the guest experience at our hotel even better. It is wonderful to learn that your stay was so enjoyable and we hope you'll return... More 

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a corner room in this hotel. Beautiful view, especially from higher floors. The room was nice, clean, and comfortable. My only complaint (and the reason I've taken off one point) is the 9:30am (on a weekend, and on the day I was checking out) knock on door for the housekeeping.

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Your feedback is greatly appreciated. Thank you for taking time to share your review, as we are happy to read your positive comments regarding our accommodations and the views from our hotel. We do regret the early morning disturbance from our housekeeping staff and truly apologize for any inconveniences. We hope you'll choose to stay at the Hilton Miami Downtown... More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was excellent, it was very spacious. The view was very nice looking over the water. The beds were very comfortable, I really had no issues with this hotel. It would be a very good hotel for its location for families visiting downtown Miami, unfortunately for me I went with a friend..South Beach Miami is really where everything happens,... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for your review of the Hilton Miami Downtown. We always aim to provide our guests with clean and comfortable accommodations so we are very happy to read your feedback regarding your recent visit with us! We do regret that you didn't have the opportunity to explore more of our area but we appreciate your review and hope you'll... More 

Fl
Top Contributor
98 reviews 98 reviews
83 hotel reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed 1 week ago

Every stay this Hilton gets worse.... worn furniture many maintenance issues overcharging at the end of the stay which result in many wasted hours later trying to figure them out and correct them..There is only 1 plus and that is the breakfast it's still one of the best....most of the staff seems unmotivated and not happy to be there...I wish... More 

Was this review helpful? Yes
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

While your feedback is always welcome, we regret that we did not meet your expectations and we apologize for any inconveniences that you encountered while with us. We take our guests' feedback very seriously and will certainly share your comments with our management team. We are always working to improve our services and hope you'll give us another try in... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(26)
  • South beach(23)
  • Great view(6)
  • Room service(6)
  • Continental breakfast(4)
  • Pool area(3)

Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Miami Downtown 3.5*
Number of rooms: 527
Reservation Options:
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton
Hotel Style:
#20 Family Hotel in Miami
#21 Romantic Hotel in Miami
#35 Business Hotel in Miami

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