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Hilton Miami Downtown

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1601 Biscayne Boulevard, Miami, FL 33132
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1 room 1 guest
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Hilton Miami Downtown
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2,560 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Braunfels, Texas
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My family of four stayed here the night prior to taking a cruise out of Miami. We have not been to Miami in at least 25 years. Our last visit to Miami was not pleasurable, but this visit was 100% the opposite. While the stay was short, we very much enjoyed this hotel and the immediate area. The hotel was... More 

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Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We only spent one night here but it was perfect for our needs! They allowed us to check in early and also gave us extra coffee and pillows when we needed them. The bed was extremely comfortable and our view was nice. There is a man who works at an information desk named David that helped us plan our only... More 

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Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

Hotel is in need of updating but staff are friendly and the lobby impressive. The gym facility also requires some investment as this was (temporarily) being housed in one of the conference rooms at the time of our visit - not ideal for training conditions.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Your feedback on your stay with us is greatly appreciated. We’re pleased to discover that our staff made a positive impression, along with our lobby area. Currently, a major renovation is underway that will add a fresh, modern vibe to our facility. We hope that you will return when we are finished! More 

Toronto, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Staff are great. We booked a Suite but arrived quite early in the day after disembarking from a cruise and none were available at that time of day (9:40 am). With a 3 yr old in tow I didn't relish the idea of waiting around and wasting the day so the they gave us a lovely Standard room and... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for your detailed review of the Hilton Miami Downtown! Although we regret that we did not have your requested room type available when you arrived, we’re glad that we could get you checked in early, so your family could start unwinding immediately after your cruise. We’re happy to hear that you enjoyed spending time in our Gallery Lobby... More 

Stuttgart, Germany
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for six nights and we felt very welcomed from the very beginning. Staff here (reception, restaurant) is excellent, very friendly and helpful! Dinner was okay - breakfast outstanding with a great variety of delicious food! The room was nice and had almost everything you need. Yes, it's a bit old-fashioned, seems used and it's not perfectly clean... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Should you return to Miami, we look forward to having you back with us at the Hilton Miami Downtown! We’re thrilled that our staff provided you with friendly service and that you enjoyed our morning dining options at the Brisa Bistro. We are currently in the process of renovating our guest rooms, and would like you to know that we... More 

clearwater
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very nice Hilton. Great service from the time we walked in until the end of our stay, which was only overnight. Fairly good sized room, great view. Beds comfy. Only issue was no refrigerator in room. May not be an issue for you but is for us. However we called down and they brought one up and said "you have... More 

Was this review helpful? Yes 1
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We appreciate you letting us know about your stay at the Hilton Miami Downtown! Many of our guests rave about our signature Hilton Serenity beds, and we’re happy that one provided you with plenty of rest as well. Refrigerators are always on hand to be placed in your room upon request, should you need one. It would be a joy... More 

Bristol, United Kingdom
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were greeted by a $28 per day demand for valet parking and told there was no free parking, only paid parking at $25 pd, not sure how true that is but we agreed. Hotel is very smart and breakfast is expensive but service from the charming and delightful Yaneey especially was superb and the choice beats the famous chains... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Miami is a fantastic place to visit with family, and we’re glad that both you and your teens had a pleasant experience at the Hilton Miami Downtown! Our rooftop pool is a great place to take in the view of the city skyline and water, and it’s great that this amenity added to your experience. We would like to point... More 

Sao Paulo, SP
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 times for waiting/ returning from a cruise for Caribbean, hotel near from Miami port, 15 minutes by car from Miami beach and ocean drive, we've appreciated staff friendliness, facilities, restaurant as well as there is a Starbucks coffee inside, the cons are: the fitness gym adapted into a conference room and absence of refrigerator in rooms.

Was this review helpful? Yes 2
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

A cruise out of Miami sounds like so much fun, and we thank you for choosing the Hilton Miami Downtown for your pre and post-cruise stays in Miami. It’s great to hear that our close proximity to Miami Beach and Downtown attractions was so beneficial for your trip. Refrigerators are available upon request, and we hope you will take advantage... More 

Jericho, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stop at the lounge in the lobby. Andrea is the friendliest and very accomodating. She is also very smart and a great server. I enjoyed speaking with her. Additionally, Polina at the front desk was terrific. She was friendly and helpful. Definitely come down to this hotel. They are great.

Was this review helpful? Yes 1
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Hearing that the service you received was one of the best parts of your stay at the Hilton Miami Downtown has really made our day! Our team aims to provide the highest levels of service to our guests possible, and it’s marvelous to discover that everyone you interacted with left such an outstanding impression. We will definitely share your comments... More 

Atlanta, United States
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My wife & I reserved a 1 bedroom suite for 4 nights and the suite was much larger than we anticipated, which was a good thing for us. We had a fabulous view on the 17th floor overlooking the bay and downtown Miami. The next morning we had some minor room challenges, but the hotel staff immediately assisted with making... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

How sweet it must have been to get away to celebrate such a special event in you and your wife’s lives! We are truly honored to have been a part of your anniversary celebration, and we wish you many more happy and healthy years together. Although we regret that you experienced an issue during your stay, we’re glad to hear... More 

Hotel Review Summarization

What travelers say

  • Very nice(18)
  • South beach(18)
  • Continental breakfast(4)
  • Great view(3)
  • Room service(3)
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