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Hilton Miami Downtown

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1601 Biscayne Boulevard, Miami, FL 33132
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Hilton Miami Downtown
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Hilton Miami Downtown
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2,385 reviews from our community

Traveler rating
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    79
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I visited this property over memorial day weekend to attend a graduation for a family member. My stay was amazing and so was my room. I was in the 2 queen bed suite on the 20th floor room 2002. This room was very spacious and had a great view. I would like to recognize Jackie and Dukeem of the front... More 

Was this review helpful? Yes 1
Merritt Island, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

My wife and I stayed the night at this hotel the night before going out on a cruise. We bought a package where they valet our car for the duration of the cruise and provide transportation to and from the hotel to the ship... Or so we thought. When we returned from the cruise and called the hotel for our... More 

Was this review helpful? Yes 1
Chicago, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

bellman Walter was a great help to us both in navigating Miami but in giving advice about our future stay in Key West---everyone at the Hilton was informative from the front desk to the bar staff---our room upgrade was much appreciated and we would be glad to return to the hotel on our next visit to Miami---unfortunately my review comments... More 

Review collected in partnership with Hilton Hotels & Resorts

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Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I read all the reviews and was a bit skeptical of what I'd find. Yes, the A/C is very loud. Yes, the rooms are humid. And yes, I wouldn't walk outside after business hours unless you want to be asked for money. The view is ok - not really anything great. The executive lounge was wonderful - I used to... More 

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Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I spent a night here before and after our April cruise. It was very nice. The room, a king, was much larger than most. The staff was very friendly and accommodating. The only drawback is that there is not a lot to do within walking distance. We were very pleased and would stay again.

Was this review helpful? Yes 2
Perth, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Service was very good and staff were attentive but the rooms were very shabby and in desperate need of a makeover. Rooms also smelled dusty and airconditioning did not work properly it was very noisy and needed to be turned off to sleep.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Warwick, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff went above and beyond to make us feel special, from the bell person, front desk, and concierge desk. I plan on staying there again whenever possible. We were celebrating an anniversary and they went over the top to make it truly special for us.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Sarasota, Florida
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I used the hotel to attend a conference at the South Beach Convention Center. It is a functional hotel. Restaurant is adequate. Room is adequate, but everything looks tired. I didn't like that it had no hot tub. There was no magnifying mirror in the bathroom and I missed that. The amount of note paper by the telephone was a... More 

Was this review helpful? Yes 1
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for telling us about your conference stay at our hotel. While we’re happy that you found your guest room to be tidy, we wish that your experience was more satisfying. We offer our sincerest apologies about the trunk issue you encountered and we have passed along your comments to our valet staff to help us better our service.... More 

Florida
Top Contributor
130 reviews 130 reviews
46 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hilton property is a weird configuration that requires you to enter from a "Motor Lobby" (parking garage) even if you don't have a car, take an elevator to the Lobby, then switch to other elevators to get to your room. It was explained to me that Hilton doesn't own the parking garage so the hotel actually starts at the... More 

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Your feedback on your recent stay is greatly appreciated. We’re always happy to get our guest checked in as soon as possible so you can relax and unwind. Our hotel is elevated so that our guests can fully take in all the scenery that our beautiful city as to offer. We truly wish that our accommodations left more of a... More 

Estero, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at different hotels in the Miami and Fort Lauderdale area and this property is the one I have stayed at the most mainly because of the location. This property has good customer service which is hard and almost impossible to find in Miami, especially downtown. However, the hotel is in BAD need of a renovation, it is... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Hearing from our repeat guests is always a treat, as it really let us know how we’re doing consistently. It’s wonderful to hear that our location offers some of the best service you’ve received in our area. We wish that one of our suite style accommodations had better met your needs on your last visit and we apologize that we... More 

Hotel Review Summarization

What travelers say

  • Very nice(18)
  • South beach(18)
  • Continental breakfast(4)
  • Great view(3)
  • Room service(3)
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