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All 21 Melbourne hotels

Extended Stay America - Melbourne - Airport

2.5 of 5 Hotel   |   1701 Evans Road, Melbourne, FL 32904 (Formerly Extended Stay Deluxe)
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Ranked #16 of 21 Hotels in Melbourne
A recent review
4 of 5 stars Reviewed August 9, 2014
John C Deptford, United States
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62 reviews from our community

Traveler rating
    30
    16
    6
    3
    7
See reviews for
13
22
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

When I booked my reservation through the hotel's site, I called the front desk to ask if they accept early check ins, told the man the time I wanted to come in and the dates I reserved. I was told they would be able to accommodate me and I specifically asked if my dates would be the same. I was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Melbourne - Airport, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry for any miscommunication you received regarding your check-in time and reservation. We have met with our staff to review your feedback and ensure that your experience is not repeated. Your feedback is very important to us, so... More

Deptford, United States
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

Room and amenities was perfect for our five-day stay. The problems which were mentioned to and addressed via email by mgt were: 1. Noise - couple next to us was constantly loud, fighting and abusive 2. A/C - blew cold air directly on the bed making my wife sick 3. Wifi trick - free wifi (advertised) was very slow almost... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Melbourne - Airport, responded to this review

John - Thank you so much for sharing your experience with us. We are glad to hear you had a pleasant stay with us and enjoyed our convenient location; however, we apologize for the noise and Wi-Fi issues. We will review your feedback with our staff to make sure we are addressing noise issues in our hotel and keeping noise... More

LEXINGTON
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed May 28, 2014

This property is a little older but I was very comfortable during my stay. Except for one hiccup with one front desk agent, everyone was quite congenial and helpful. I was very pleased how Tracy, the manager handled the incident. Nick at the front desk is a really nice guy. Everything was clean and comfortable--just older. I would stay here... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Melbourne - Airport, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable stay. As well, it's great to hear that you were pleased with our location and our helpful staff during your visit. Thank you for choosing Extended Stay America. It would be our pleasure... More

Florida, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

I was here for an extended stay. I was surprised to find the room very spacious, Queen bed, pull out couch and pull out recliner. The kitchen is small but equipped, you have your dishes, glasses, silverware even some wash cloths and towels to do your dishes. I didn't make it to the gym or pool area, so no review... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Melbourne - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the smoke smell you experienced and that your bed did not meet your expectations. Still, we are happy to know that we were able to provide you with a spacious room and that you enjoyed the in-room kitchen. Thank... More

Austin, Texas
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 27, 2014

I wasn't impressed by the hotel, when I walk in. But I was surprised to encounter a very helpful and pleasant staff. OK, the hotel is old, and even if clean the stains are still around. But quiet, which is unusual for extended stays. Has a gym with a bike, elliptical and a treadmill. Breakfast is pretty poor and personally... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Melbourne - Airport, responded to this review

Thank you for taking the time to write a review of your stay. I’m pleased to hear that our friendly staff met your expectations. Still, I’m disappointed to learn that our free grab-and-go breakfast did not meet your expectations. Please know, your feedback is very important to us and it will help us in our efforts to continually improve our... More

Argyle
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 23, 2014

We spent two weeks here on vacation. The room was very comfortable and having a full kitchen allowed us to save some money by "eating in" for some meals. We found everything to be very clean in our room. We had a queen studio and found we didn't have enough counter space in the bathroom--another time we would likely get... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Melbourne - Airport, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable room during your stay. It’s great to hear that you enjoyed our location, fitness room, laundry facilities and your fully equipped kitchen. Still, I apologize that you experienced some issues with our free... More

Digby, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2014

My family and I recently stayed here for 2 weeks. It is very basic, but overall good value for our money and had what we needed. Jessica at the front desk is an asset to the place, very friendly and helpful. We like the location, close to everything and easy to find. We would stay again. There was one area... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Melbourne - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to hear that you enjoyed our friendly, helpful staff, especially Jessica. Still, I apologize that your room was not properly stocked with kitchen supplies. As well, I am sorry to hear that the cleanliness of the pool did not meet your... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2014

Not a bad value for the price. Two things guests should be aware of: 1 - No maid service. We stayed 4 days and did not get this service once. I saw her in the hall once and was able to pick up some towels, but the room was never serviced. 2 - Upon exit from the elevator, the 3rd... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Melbourne - Airport, responded to this review

Mike – Thank you so much for sharing your experience with us. I am glad to hear that you found our staff to be friendly during your stay with us. Still, I am sorry that our housekeeping policies were not explained to you. We offer housekeeping services to guests staying eight or more nights; however, these services are always available... More

Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 27, 2014

Hotel is well-constructed, no noises from other rooms or the hallway. The rooms are large (as expected with an extended stay hotel) and comfortable; queen bed, sofa, lounge chair, and a desk. Small kitchen and large enough to cook; a 4-burner stove, oven, microwave and a full sized refrigerator. Plenty of dishes but a bit skimpy on cooking utensils (only... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Melbourne - Airport, responded to this review

Joe - Thank you for taking the time to write a review of your recent stay with us. I am so happy to learn that our level of cleanliness met your standards. Also, I am pleased to hear that you enjoyed the fully equipped kitchen in your room and our on-site laundry facilities. The staff works hard to ensure every... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 23, 2014

We are frequent travelers. Extended stay hotels are usually nice, this one is older and run down. All Florida hotels engage in price gouging during peak season. This is a $60 hotel that charged over $120. All other area hotels were charging $150-300. Not a bad hotel adequate and comfortable.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Melbourne - Airport, responded to this review

Thank you for taking the time to write a review of your stay with us. I apologize that the condition of our hotel did not meet your expectations. As well, I am sorry that you were not satisfied with our rates. Your feedback will be very helpful as we continue to improve our guest experience. We hope we have the... More

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Additional Information about Extended Stay America - Melbourne - Airport

Address: 1701 Evans Road, Melbourne, FL 32904 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Florida > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Melbourne - Airport 2.5*
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Also Known As:
Extended Stay Deluxe Melbourne-Airport Hotel Melbourne
Extended Stay Melbourne
Melbourne Extended Stay

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