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Hilton Melbourne Rialto Place

Certificate of Excellence
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200 Rialto Place, Melbourne, FL 32901-3092
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Hilton Melbourne Rialto Place
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Hilton Melbourne Rialto Place
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443 Reviews from our TripAdvisor Community

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Traveler rating
    213
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    53
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • Any
English first
  • All months
    (443)
  • Mar-May only
    (124)
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    (97)
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Miami Beach, Florida
Level Contributor
185 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

I needed a last minute room in the morning of check-in date. Heather used my gold status in order to upgrade me to an available room. Moments like this make elite status worth it again. Elite members bar menu on weekends while club lounge is closed.

Was this review helpful? Yes 1
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear Sven P, Thank you very much for your loyalty to our brand. Also thank you for taking the time to not only review our hotel, but so many others. Your feedback is extremely important to us. Our team members love to see their names on these reviews, thank you for complementing Heather’s efforts. I will make sure she reads... More 

avenue, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Very poor cleaning of rooms, small and seems like party atmosphere. Loud thoughout my stay. I would not recommend this hotel if you need sleep at night. Questionable people standing around lobby and outside.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear James K, Thank you very much for taking the time to review our hotel. I was disappointed to hear you had a bad experience while staying with us. Please note that your stay happen to fall right in the middle of a huge basketball tournament. All hotels in the area were filled with these groups and I know it... More 

Burlington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My parents, husband & I were down visiting my brother in a nearby facility. Staff incredibly helpful re:local dinner recommendations and providing a shuttle to take us there. Shuttle was wonderful for my elderly parents to use to get them to the facility where my brother is residing. My husband and I were able to walk. Rooms clean and every... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear Linda J, Thank you for choosing our hotel for such a special occasion. It was great to hear our location is very close to your brother, I hope you consider staying with us again during your next visit. I am sure he enjoyed seeing the entire family. We try to make every guest feel at home and I was... More 

Louisville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is just fine although I was not given new shampoo or soap the entire stay. I didn't say anything but it should have been provided each day. The internet is far from fast. There are plenty of restaurants within a mile on FL192 and they will give you a ride to the beach if you request that.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear Baxter E, Thank you for choosing our hotel while traveling with your daughter. Our team works very hard to ensure all our guests experience the perfect stay. I am sorry that we felt short of our goal this time. I will personally speak to our housekeeping department regarding the refurbishment of your amenities. I was happy to hear you... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Yuck! Checked in late with an early am meeting and find hairy sheets. This is not okay. These sheets were clearly slept in by someone else as there are many black hairs on them. Not what I would exoect from a Hilton. Nice place if you bring your own sheets.....

Was this review helpful? Yes 1
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear Laser-bishop, On behalf of our entire team, please accept my apologies for your unpleasant stay. I would like the opportunity to make things right for you. Would you mind contacting me? Respectfully, Carlos Cerda ccerda@hilton.com 321-953-2198 More 

New York
Level Contributor
192 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You will be welcomed the minute you come in the front door of this full service Hilton property. Although it is an older hotel, the lobby and all the public areas are bright and very impressive. Of course, this all has to do with a staff that just wants to do everything they can to make your stay a pleasant... More 

Was this review helpful? Yes 3
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear peanutsNewYork, I truly enjoyed reading your review. Thank you for recognizing the efforts of our team member. They enjoy going out of their way to make every guest feel at home. I will personally thank each one of them for their dedication to hospitality. In hope we have earned your business for the future. Please contact me directly if... More 

Devon
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights while touring Florida. Hotel lobby area is impressive but the corridors and room on the 4th floor looked a bit tired. Room was a good size and wider than the others we had stayed in but it was plain and drab. We looked out onto a flat roof but that was fine as we were not... More 

Was this review helpful? Yes 2
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear TJDDevon, Thank you very much for choosing our hotel while traveling through Florida. I was happy to hear that you enjoyed our breakfast and the decoration of our lobby. I want you to know that our hotels is almost ready to start our room renovation process. I hope you give us another chance, I am confident that you’re going... More 

South Florida, Florida
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel convenient to the airport. While it was across the street from the airport I never heard a single plane. I stayed there with my family for a week for a conference and the hotel staff were very helpful and friendly. The food served for the conference was very good.

Was this review helpful? Yes 4
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear Eric_Walters, Thank you for spending the week with us, we hope that you had a great and productive conference. We appreciate all your feedback, especially since you are such an active TA reviewer. I was very happy to hear that you enjoyed our location, level of service and food. I will share your kind comments with the rest of... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great crew this place has! This is one of the most helpful and gracious staffs I've ever had the pleasure of staying with. Try to get a corner balcony room, if possible. Dinner at restraunt on site was delicious. Highly recommend!

Was this review helpful? Yes 5
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear Stephanie C, Thank you very much for your kind words and for the wonderful 5-star review! We are thrilled to hear that you had a fantastic time with us and we look forward to serving you again in the near future. Please contact me directly if I can ever be of any assistance to you. At your service, Carlos... More 

Hellertown, Pennsylvania
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I were in Melbourne visiting my father-in-law and stayed at this Hilton. The executive club was closed but we got vouchers for free breakfast (food was good but not great) as well as drinks and appetizers everyday at the lobby bar. Cindy the bartender was very nice. The hotel is clean and the staff very friendly and... More 

Was this review helpful? Yes 2
Carlos C, General Manager at Hilton Melbourne Rialto Place, responded to this review

Dear Marc K,' Thank you very much for taking the time to share your experience with us. I apologize for not being able to open our Executive Lounge while you were here. I can happily inform you that our lounge is back open and ready for your next visit. I will personally speak to our housekeeping department to make sure... More 

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