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All 21 Melbourne hotels

Americas Best Value Inn & Suites

2.0 of 5 Hotel   |   4431 West New Haven Avenue, Melbourne, FL 32904 (Formerly Howard Johnson)
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39%
Ranked #19 of 21 Hotels in Melbourne
A recent review
4 of 5 stars Reviewed July 6, 2014
QbanAndy Tampa, Florida
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96 reviews from our community

Traveler rating
    17
    14
    23
    19
    23
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24
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12
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Smyrna, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

The location was just about the only nice part about this place. There was mold and crud on the walls, windows, sinks and bathtub. The bathroom was very old and uncomfortable to stay in due to the toilet being chipped and the ring of dirt in the bath tub. There were roaches in the room and the breakfast was nothing... More

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Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 6, 2014

The hotel is perfectly located in one of Melbourne's main streets. Easy access but they need to work on the drainage of the internal roads around the hotel; it rained and they were flooded. Room was comfortable, but had the smell of smoke from previous smoking-room status. A/C was very good. In general it was clean (external areas and room)... More

Was this review helpful? Yes 2
abvimelbournefl, Webmaster at Americas Best Value Inn & Suites, responded to this review

Dear Guest, Thanks for your comments about our hotel and staff. I’m glad you had a generally pleasant experience, but I’m sorry we did not completely meet your needs. We take great pride in this hotel and satisfy most guests. We’ll take your other comments into consideration as part of our continuous improvement process, and we look forward to having... More

Jacksonville, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

Rooms are clean and a great value for the dollar. The staff is extremely friendly and courteous and helps you any way they can. I would definitely recommend! Breakfast with waffles is included. They have a restaurant and bar that opens at 5PM.

Was this review helpful? Yes 2
Oxfordshire
Top Contributor
93 reviews 93 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed June 4, 2014

Made the error of not checking trip advisor before coming here. The room smelt overwhelmingly of dog and was so outdated and in need of refurbishment. The terrible carpet was struggling, the fittings and fixtures battered and tatty and the bathroom was pretty awful. The room wasn't cleaned to a very high standard, especially the bathroom and sink. There is... More

Was this review helpful? Yes 1
abvimelbournefl, Webmaster at Americas Best Value Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I appreciate your fair and thorough review. While I’m very pleased that we were able to provide you with a comfortable bed and a cool, comfortable room, I’m sorry if we failed to meet your needs in any ways. We focus on providing complete customer satisfaction, whether you stay with us for one night... More

West Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 30, 2014 via mobile

Ok for quick overnight stay.I got for a good price on Internet and used for overnight stay on way to our final destination. Continental breakfast not worth effort unless just want coffee. Really outdated and roaches in a bathroom. I guess what I expected for the money.

Was this review helpful? Yes 1
abvimelbournefl, Webmaster at Americas Best Value Inn & Suites, responded to this review

Dear Guest, Thanks for these comments. I’m glad you found that we met your needs during your brief stay with us. While we reject and dispute any suggestion of an insect problem at this hotel, we take great pride in the property and are always doing everything we can to keep it in great condition for guests like you and... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

Great service and comfortable. Great deals, and friendly staff members. Would recommend to anyone looking for a simple place to lodge without extra cost. Also free wifi and breakfast. Laundry services available and assistance with anything a guest needs.

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 5, 2014

We stayed in room 222 at rear, LHS of hotel , in March The room was ok; but the cleaning was at best superficial. Carpets had a dusty look about them, particularly around the edges. It was obvious that the windows along this whole row of rooms had not been cleaned in years similarly the door of the rooms, which... More

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abvimelbournefl, Webm,aster at Americas Best Value Inn & Suites, responded to this review

Dear Guest Thank you for your comments. We use all feedback as part of our continuous improvement efforts. I’m very sorry that you found the cleanliness lacking. We take great pride in this property and the high standards we maintain. I apologize that we did not meet your standards in this case. We strive for 100 percent guest satisfaction but... More

Pensacola, Florida
Top Contributor
53 reviews 53 reviews
40 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 30, 2014 via mobile

I checked in for what they called the lowest price in town. I stayed on the poolside. The room smelled clean. The beds are soft but comfortable! TV channels were pretty basic. Breakfast was very limited. The staff is friendly. Pillows were lumpy and towels kinda sucked. I didn't have any bug problems at all! It was pretty quiet and... More

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abvimelbournefl, Webmaster at Americas Best Value Inn & Suites, responded to this review

Dear Guest, Thanks you for your positive comments. Guests like you make it a pleasure to run a hotel. I apologize, however, that the pillows and towels didn’t meet your standards. We take great pride in the linens we provide, but we’ll keep your comments in mind as we order new linens and make other improvements to this property. Thanks... More

Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 21, 2014 via mobile

I have never.. In my entire life.. Witnessed a more disgusting room. At first glance it seems to be a typical (rather worn) hotel room. Once we pulled back the sheets there were ROACHES under the blankets. Baby roaches, big roaches, under the pillows and under the mattresses. Almost at the same instance shrieks from the bathroom proved there were... More

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abvimelbournefl, Webmaster at Americas Best Value Inn & Suites, responded to this review

Dear Guest, Thank you for taking time for your busy schedule to comment about our property. While we most firmly reject that there is any sort of insect problem at our hotel and don’t know what your motivations are for making these accusations, we do sincerely apologize for whatever you found unsatisfactory that has caused you to make such inflammatory... More

1 review
2 of 5 stars Reviewed February 26, 2014

It's 2am and I just got to my new hotel room. I left America's Best Quality Inn at 1:30am on my first night. Serious cockroach problem, wet/moldy floor/curtains. Comforter smells like body odor, holes in the wall I stuffed with paper. I felt extremely unsafe, the only reason I would give this place a 2 rating is because I got... More

Was this review helpful? Yes
abvimelbournefl, Webmaster at Americas Best Value Inn & Suites, responded to this review

Dear Guest, Thanks for commenting. Your comments concern me because hundreds of people are satisfied every week, but I’m always concerned with those who aren’t. We can learn from comments in some cases, but I strongly reject the idea that there is an insect problem at our hotel. We take action to prevent that. I’m glad, however, that you were... More

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Additional Information about Americas Best Value Inn & Suites

Address: 4431 West New Haven Avenue, Melbourne, FL 32904 (Formerly Howard Johnson)
Location: United States > Florida > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
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Also Known As:
Americas Best Value Hotel Melbourne
Americas Best Value Inn And Suites
Howard Johnson West Melbourne
West Melbourne Howard Johnson

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