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Crowne Plaza Melbourne Oceanfront

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2605 North Highway A1A, Melbourne, FL 32903
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Crowne Plaza Melbourne Oceanfront
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Crowne Plaza Melbourne Oceanfront
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323 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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4 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent staff especially bellman John have nice recommendations ,ice cream and chocolate store is small but amazing. Facilities well maintained. Awesome views. Room was in neat conditions. I would like to come back answer stay longer.

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Suffolk, VA
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Check in was efficient, all the staff were friendly. I had to pay to park in their parking lot which I found odd since I was paying a high price for the room. I found the hotel restaurant to be a little pricey but the food was excellent. I left a note for housekeeping to leave extra coffee next to... More 

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Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you for taking the time to review our property. It’s good to know that you were able to enjoy a few of the amenities we have to offer such as our Marisol Oceanfront restaurant. We appreciate all of your comments and we hope you will visit us again soon. Rachel More 

kissimmee,florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a Awesome Stay will definitely come back for another visit this hotel is very well maintained and clean , very friendly staff . I do recommend on next hotel renovation upgrade your room bathrooms get rid of bathtubs. But Thumbs up 5 stars 👍🏿

Was this review helpful? Yes 2
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you for your review. We are glad to know you enjoyed your visit with us here at the Crowne Plaza Melbourne Oceanfront. We take all comments to heart and will make any changes possible to ensure 100% guest satisfaction. We hope to see you again soon and Happy belated Birthday! Rachel More 

NY
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The Doubletree down the street was totally booked, so we stayed here 2 nights. The décor is updated throughout the hotel, which is nice. All was well till we go to our room. We stayed in an oceanfront deluxe. It was not clean at all. From the walls to the dirty carpet to the gross mini-fridge, not good at all.... More 

Was this review helpful? Yes
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you for taking the time to review our property. We apologize that your stay did not meet your expectations. We take all comments to heart and will make any changes possible to create 100% guest satisfaction. We hope to see you again soon so we have the opportunity to turn your last experience around. Thanks again. Rachel More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Pay no attention to the negative reviews on this hotel. My wife and I booked this hotel months ago. A few weeks prior to arriving we read more reviews on trip advisor for this hotel and almost switched our plans last minuet I am glad we did not. This hotel was nice the staff is one of the friendly staffs... More 

Was this review helpful? Yes 1
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you for your wonderful comments about our staff members. Our staff members strive to create 100% guest satisfaction and we are so happy we succeeded with you. We hope to see you again for another visit soon. Rachel More 

Baltimore, Maryland
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We checked in at the Crowne Plaza Melbourne - Oceanfront, late Friday afternoon; I believe Rachel Wilson checked us in and she was very thorough. Our room was on the 6th floor, an end unit, king size bed, with a private balcony. The room was clean (there was a large red stain on the carpet next to the bed, but... More 

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Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you so much for taking the time to review your stay and our property. We hope you enjoyed the wedding. It’s good to know that you were able to enjoy a few of the amenities we offer such as our Marisol Oceanfront restaurant for breakfast. We take all of your comments to heart and we appreciate your review.... More 

Sarasota FL
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We visited this hotel in June for a weekend wedding ceremony and reception. The bride and groom had reserved a block of rooms. I have a lot to say, so I will break it down into categories. First Impression: Front desk clerk who was checking me in insisted on seeing my husband (who was waiting in the car) as the... More 

Was this review helpful? Yes 1
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, We appreciate the time you took to review your stay here with us. We hope you enjoyed the wedding ceremony/reception while you were here. We apologize, however, that you experienced an unacceptable issue with your room door. We take all comments to heart and will make any changes possible to create 100% guest satisfaction. We hope that you will... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I travel to Melbourne every other week for business and the past three trips have stayed at the Crowne Plaza. The first two experiences were great (great room, great service). The last stay fell extremely short, and well, it's those experiences that are usually written about. Booked an oceanfront room and when I checked in was given a room in... More 

Was this review helpful? Yes 1
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you for taking the time to review your stay with us. We apologize that this last visit did not meet your expectations. We would love the opportunity to create another great stay so we hope to see you again for another visit. Thank you for your comments. Rachel More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The staff was nice, the room was clean and the hotel is located on the beach. These are the positives. However, we were given a ground-level room next to the pool/bar area even though we did not request this. The AC was very loud, and the traffic from the other (and often rude) attendants was just unbearable. We had people... More 

Was this review helpful? Yes
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, We appreciate the time you took to review your stay. We apologize, however, that your stay was less than satisfactory. Our staff would love the opportunity to turn your last experience, so we hope to see you again for another visit. Thanks again for the review. Rachel More 

Live Oak, Florida, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

From our arrival and throughout our stay the service from all staff that we came in contact with was Superb! I loved the attention that we received from each and every one of them that we came in contact with during our 2 day stay at this great location within walking distance to stores and restaurants. Our room was very... More 

Was this review helpful? Yes
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you so much for the wonderful comments. We are so happy to know that our staff members created a memorable experience for you. It’s good to know that you were able to enjoy the full breakfast buffet in our Marisol Oceanfront restaurant. We hope to see you again soon for another visit. Rachel More 

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