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Crowne Plaza Melbourne Oceanfront

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2605 North Highway A1A, Melbourne, FL 32903
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Crowne Plaza Melbourne Oceanfront
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Crowne Plaza Melbourne Oceanfront
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275 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moorhead, Minnesota
Top Contributor
57 reviews 57 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at this hotel for 3 nights. The views and access to the ocean was the best you could find. Our room was clean when we arrived. Even though we asked for our room to be cleaned when we went out the 2nd day, no one cleaned our room. The food at the restaurant was great,... More 

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jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a long weekend (Thursday-Sunday) for a wedding/getaway. This was a great hotel but I would not classify it as a "resort". We were able to check in early and was given a nicely appointed room on the 4th floor. The room was spacious with a comfortable king sized bed, sitting chair and foot stool and a desk.... More 

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Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you so much for taking the time to review your stay with us. We are happy to hear you enjoyed your stay and your room accommodations here. We apologize, however, that you were not fully satisfied with the service form the restaurant. We take all comments to heart and will always make any changes possible to ensure 100%... More 

Melbourne, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had to find accommodations immediately due to a flood in our house. Luckily, the Crowne had a room for us. The room was in the older building but was clean, though needing a facelift. The beds were comfortable. We had early morning coffee in the lobby before we headed home for clean-up duty and returned in the early evening,... More 

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Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you so much for taking the time to review our property. We are so sorry to hear about the flood you had in your actual home here in Melbourne and hope that is has been fixed. We are happy that we were able to accomodate you during your troubles. We hope you will return again and this time... More 

Suwanee, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

I was booked for the wrong night and when I arrived, there were no rooms. John and Rachel did an unbelievable job of getting a room that was not available cleaned and ready. Then they helped my wife and I get settled in our room. I wish I could get this type of service at other hotels. My wife and... More 

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Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you so much for the wonderful comments about our staff members and they will be recognized for their great customer service. We are so happy that we were able to accommodate you and we hope to see you again for another visit. Thanks again. More 

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lobby looks great and is right on the beach. Pools were cold. They say it stays at 80 degrees. False. The hot tub was crowded, because we were all shivering in the actual pool area. There are rocks in the ocean, we had to walk 1/4 mile to our right so kids could use their boards for waves. There were... More 

Was this review helpful? Yes 1
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you so much for taking the time to review your stay with us. We apologize that your stay was less than satisfactory and we hope you will return so we have the opportunity to turn your last experience around. Thank you again for your review. More 

Florida City, Florida
Contributor
20 reviews 20 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed the weekend for Easter on the beach. We were looking forward to brunch prior to checking out after a nice relaxing weekend. Typically Easter brunch is one of the most extravagant of the year, but not year. There were some nice selections such as eggs benedict (my favorite) there were many notable omissions such as scrambled eggs, pancakes, waffles,... More 

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Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you for taking the time to review your stay with us. We take all comments to heart and will make any changes possible to ensure 100% guest satifaction. We hope you will come back for another visit. Thanks again. More 

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

Beautiful ocean view room. Clean and neat property. However, lack of free breakfast is problematic for my business travel. I called IHG to bring this to their attention hoping someone in management takes notice.

Was this review helpful? Yes
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you so much for taking the time to review our property. We take all comments to heart and will make any changes possible to ensure 100% guest satisfaction. Thank you again and we hope to see you for another visit. More 

Marietta, Georgia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped for a night at the Crowne Plaza in Melbourne on the way down to Palm Beach. I had some points to use on a IHG card and booked two rooms for my wife and daughter with a friend of hers. The staff upgraded us to two adjoining rooms on a higher floor with a great balcony view of... More 

Was this review helpful? Yes 1
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, We are so happy that you enjoyed your stay with us here at the Crowne Plaza Melbourne Oceanfront. Thank you so much for being a loyal IHG Rewards Club member with us and we hope to see you again soon. Thank you for the comments. More 

Palm Bay, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

Made a Reservation in advance for Oceanview seating for 1:30 PM!! When our party of 8 arrived was told it was not available! We had brought guest from out of town to come to your establishment for the Oceanview seating! The food selection for Breakfast was terrible! It should have been called Lunch not Brunch! It did not have enough... More 

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Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Thank you for taking the time to review our Easter Brunch. We appreciate you taking the time to express your opinion. We take all comments and suggestions into consideration when creating our menu and certainly keep them in mind for next year. I apologize if there was an issue with your seating our Director of Food & Beverage is looking... More 

Orlando, Florida
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went for Easter Buffet!! Awesome prime rib and pork tenderloin!! Staff were very friendly and helpful. Food was very good and worth the money! Only disappointing thing as there was no ham on the carving station and when we reserved our time the menu listed ham. But everything was very good!!!

Was this review helpful? Yes 1
Kaylyn C, Front Office Manager at Crowne Plaza Melbourne Oceanfront, responded to this review

Greetings, Thank you so much for taking the time to review our hotel. We appreciate the wonderful comments and we hope to see you again soon. More 

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