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Bay Eden Arms Hotel

Certificate of Excellence
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Rushyford DL17 0LL, England
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Bay Eden Arms Hotel
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Bay Eden Arms Hotel
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299 reviews from our community

Traveler rating
    94
    102
    74
    20
    9
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33
158
20
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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    (86)
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Great Yarmouth, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at shearings eden arms for a 5 day/4 nights break as part of a coach party.the hotel is one long building and is set beside a busy roundabout, checking in was swift with no hassle.The rooms were reasonable size and were clean and tidy.The dining room was spacious and the standard of food was very good,as was the... More 

Was this review helpful? Yes 3
Bolsover, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed for 4 nights from 20th april 2015 in room 22, what an excellent room, couldn't fault the meals which were delicious,when we arrived i ordered an afternoon tea which was delicious and i seriously thought about ordering a doggy bag, it was fabulous, but one night we had to wait 45 mins from finishing our main course to... More 

Was this review helpful? Yes 1
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou for your lovely comments on our food. Afternoon tea is flying out and at £8.95 I'm sure you found it to be wonderfull value. With regards to you waiting for your dessert this appears to have been a rare oversight and I would like to offer you my appologies for this. Once again, Thankyou for taking the time to... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Sent 3 emails from Australia trying to book accommodation, received automated response each time to say someone would be in contact and after not hearing anything I rang and was told too early to book because they are owned by a Coach Holiday Company and to ring back nearer the time (this was March for accommodation mid May!!)

Was this review helpful? Yes 1
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

I have just read your letter and I must say i am very disappointed that you have given us a one star rating. I simply can't remember the last time that we recieved such a poor rating. Usually I can respond with helpfull remarks so that we can adjust what has gone wrong and offer you a solution. Unfortunately on... More 

Glasow
Contributor
16 reviews 16 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on a Fri-Mon break with our two friends and had a great time! the staff were all lovely,and the food was good too ,we had a large room on the first floor(18) with the most comfortable bed we have ever slept in away from home!!! an added bonus was the pool, spa, gym,sauna and steam room so... More 

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

It’s great to hear your feedback and thank you for your comments. Our goal here at The Eden arms Hotel is to really put our hotel on the map, so you sharing your experience goes a long way to help us in achieving our aims. As always you can be assured that your comments will be passed onto the whole... More 

Arnside
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very clean and comfortable hotel with excellent spa. We booked a superior room and were given a premier suite which was wonderful. Whilst on busy road the rooms were well double glazed with no traffic noise. There was a bus stop outside on a direct route to Durham.

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

How fantastic it is to be passing on another great review to my staff, they certainly all deserve the praise they are getting. Thankyou for your generous comments, its great that even with your packed itinery, you still found time to relax in the comfortable surroundings of our leisure club. I hope we can count on seeing you again,and you... More 

Ayr, Scotland, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 14, 2015

Stayed at this Hotel in week 30th March. Staff 5*, entertainment great meals good. We had best nights sleep in years,in fact we looked for the label on mattress so that we could get our own,couldnt find label, only hitch in whole break!!!! Mabye next time we will find out.

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou very much for your review. I'm really glad that you had such a fantastic time and you can be assured that I will extend your warm regards to the entire team. I'm glad it was the best nights sleep you'd had in years, we pride ourself on the comfort of our beds, I'm afraid our mattress maker though is... More 

Blackpool, United Kingdom
Top Contributor
54 reviews 54 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 30, 2015

Us 4 women stayed here Monday to Friday on a Shearings coach holiday last week & it was fantastic! The hotel, restaurant, swimming pool & all staff were great, we could not fault it. We had a lovely room with plenty of space, ok it is looking a bit tired in places but was very comfortable with a nice bathroom.... More 

Was this review helpful? Yes 1
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

A friendly Northern welcome awaits you at The Eden Arms Hotel And I’m glad that you found time to relax and take in the charm and magic of our 16th century coaching inn. I would like to say a big Thank You for leaving us such a lovely review and I'm glad that we made your stay that extra bit... More 

Rotherham, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 26, 2015

My sister and friends were staying here for the week and I decided to surprise them with a visit. The staff were very nice and helpful... We had meals with them and enjoyed the entertainment and drinks in the bar at night. The pool n sauna were recommended ... The surprise worked well haha Would definitely recommend .

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

It's no surprise to be reading another great review! Thankyou very much for your kind comments. I will pass your thanks on to all the staff, who's hard work and commitment make the Eden arms what it is today. We hope to see you all again sometime. Kind Regards, Laurie simpson General manager More 

lincolnshire
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 23, 2015

We stayed for 5 days with a National Holiday coach trip and had a really good time. The hotel was warm and comfortable with good food and attentive staff.Great entertainment every evening and plenty of places to visit on our daily trips out.As we were the only coach trip staying that week we were well looked after..but....to be honest it... More 

Was this review helpful? Yes 4
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

It's great to hear that you enjoyed your stay with us, good food and attentive staff are our hallmarks. You'll be pleased to know that we were actually fully booked so there would have been no room for extra coaches , despite the high demand no doubt! Thanks again and we all look forward to welcoming you back with a... More 

skegness
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 17, 2015

Staff very friendly ,food very good ,entertainment was excellent the room we had was small but cleaned every day plenty tea coffees in rooms also warm .we all had a really good time the pool and spa sauna were all very good towel provided for £1pool warm easy to get into

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thank you for taking the time to leave such lovely comments about the Eden Arms Hotel. I am please that everything was to your satisfaction. If you happen to find yourself back in this area please feel free to pop in, even if it’s just a quick lunch stop. Kind Regards, Laurie Simpson General Manager More 

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