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Bay Eden Arms Hotel

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Rushyford DL17 0LL, England
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Bay Eden Arms Hotel
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Bay Eden Arms Hotel
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294 reviews from our community

Traveler rating
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    74
    20
    8
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33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ayr, Scotland, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this Hotel in week 30th March. Staff 5*, entertainment great meals good. We had best nights sleep in years,in fact we looked for the label on mattress so that we could get our own,couldnt find label, only hitch in whole break!!!! Mabye next time we will find out.

Was this review helpful? Yes 1
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou very much for your review. I'm really glad that you had such a fantastic time and you can be assured that I will extend your warm regards to the entire team. I'm glad it was the best nights sleep you'd had in years, we pride ourself on the comfort of our beds, I'm afraid our mattress maker though is... More 

Blackpool, United Kingdom
Top Contributor
55 reviews 55 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Us 4 women stayed here Monday to Friday on a Shearings coach holiday last week & it was fantastic! The hotel, restaurant, swimming pool & all staff were great, we could not fault it. We had a lovely room with plenty of space, ok it is looking a bit tired in places but was very comfortable with a nice bathroom.... More 

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gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

A friendly Northern welcome awaits you at The Eden Arms Hotel And I’m glad that you found time to relax and take in the charm and magic of our 16th century coaching inn. I would like to say a big Thank You for leaving us such a lovely review and I'm glad that we made your stay that extra bit... More 

Rotherham, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My sister and friends were staying here for the week and I decided to surprise them with a visit. The staff were very nice and helpful... We had meals with them and enjoyed the entertainment and drinks in the bar at night. The pool n sauna were recommended ... The surprise worked well haha Would definitely recommend .

Was this review helpful? Yes 1
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

It's no surprise to be reading another great review! Thankyou very much for your kind comments. I will pass your thanks on to all the staff, who's hard work and commitment make the Eden arms what it is today. We hope to see you all again sometime. Kind Regards, Laurie simpson General manager More 

lincolnshire
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 5 days with a National Holiday coach trip and had a really good time. The hotel was warm and comfortable with good food and attentive staff.Great entertainment every evening and plenty of places to visit on our daily trips out.As we were the only coach trip staying that week we were well looked after..but....to be honest it... More 

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

It's great to hear that you enjoyed your stay with us, good food and attentive staff are our hallmarks. You'll be pleased to know that we were actually fully booked so there would have been no room for extra coaches , despite the high demand no doubt! Thanks again and we all look forward to welcoming you back with a... More 

skegness
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Staff very friendly ,food very good ,entertainment was excellent the room we had was small but cleaned every day plenty tea coffees in rooms also warm .we all had a really good time the pool and spa sauna were all very good towel provided for £1pool warm easy to get into

Was this review helpful? Yes 1
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thank you for taking the time to leave such lovely comments about the Eden Arms Hotel. I am please that everything was to your satisfaction. If you happen to find yourself back in this area please feel free to pop in, even if it’s just a quick lunch stop. Kind Regards, Laurie Simpson General Manager More 

Southport, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

we recently visited this hotel on a 5 day shearings break. The hotel is very nice. The room we had was nice and spacious and the bathroom was good. Both bedroom an bathroom were cleaned and tided every day. The staff are very nice and friendly. The staff in the dining room are rushed off their feet as they are... More 

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou for your letter and I would like to address some of your comments if i may. First of all the positives seem to outweigh the negatives so I thank you for these, especially with regards to the staff who are always quick to attend to your needs, however busy they may be. I woukd like to address some of... More 

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Having just got back from a 5 day shearing's coach break, we found the Eden arms to be very comfortable, the rooms were large and the bathrooms modern, and the room was cleaned daily, well done to the cleaning staff the whole hotel was spotless. The reception staff was friendly and very helpful, behind them was the pool and gym... More 

Was this review helpful? Yes 1
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou for taking your time to post your review and you can be sure that I'll be personally passing on your thanks to our housekeeping team. Our comfortable Leisure club is an extra bonus as it's free to our guests and we have many happy members from the surrounding villages who also come to unwind here. With regards to your... More 

Stoke-on-Trent, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2015 via mobile

We spent 5 wonderful days at the eden arms hotel, there was nothing we could find fault with. On arrival the reception staff were very welcoming and friendly, our bedroom was large and very comfortable. The food was excellent , and all the restaurant and bar staff were helpful and extremely friendly nothing to much trouble. Also a great pool... More 

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thank you for your letter, particularly your comments regarding our staff You can be assured that I will pass these on personally and I’m sure The kitchen team will be pleased to hear their stirling efforts are not going unnoticed. We look forward to welcoming you back to the Eden Arms. Kind Regards Laurie Simpson General manager More 

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 9, 2015

Just returned after a national holiday long weekend break. Hotel was lovely the rooms do need updating but you only sleep in there really!! What made it for us was the staff they were brilliant nothing ever too much trouble. My hubby is gluten free and always struggle when we are away but every evening Brett our waiter had a... More 

Was this review helpful? Yes
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou for your review and Well done Brett and Chef for yet another mention! I would like to add that you'll be delighted to hear that we have on ongoing programme of refurbishment and decorating at The Eden Arms, which will include 8 rooms and bathrooms in May. All this will serve to modernise your accommodation, whilst still retaining the... More 

Lincoln, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 7, 2015

I recently stayed at Eden Arms hotel Rushyford Durham with a group of friends from 2nd march til the 6th. We had a fantasic time Entertainment was brilliant, on the monday night was Bridie singer and comedien,tues night was David singer and guitarist, wed Duo Wet and wild and thurs was a comedian all acts fantasic. Rooms are nice,food was... More 

Was this review helpful? Yes
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

It's great to read your comments and as we provide entertainment 6 nights a week I'm so glad that you enjoid everyone. Dave Davis, Bridie and Pam & Rory (aka Wet 'n wild) always go down a storm with guests both old and new and are a great asset to the hotel. We look forward to seeing you again next... More 

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