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Bay Eden Arms Hotel

3.0 of 5 Rushyford, Rushyford DL17 0LL, England
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Bay Eden Arms Hotel
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Bay Eden Arms Hotel
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247 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wigan, United Kingdom
14 reviews 14 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the eden arms from the 21st November till the 24th november, we booked it through national holidays, the hotel was lovely,the bedrooms were a little tired but spotlessly clean,the food was really nice and served really well,the staff are very friendly,the leisure club was brilliant, we would recommend this hotel, we had a really good stay.

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at the bay eden arms hotel Last week great hotel lovely staff food was out of this world. I had turkey dinner best I've ever tasted would recommend hotel for the food alone will definitely be going back .

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Herne Bay, United Kingdom
11 reviews 11 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We felt at home the minute we set foot in the hotel with its lovely friendly atmosphere and warm welcome. Our bedroom was a good size, and cosy too, with all the usual facilities that make life comfortable. Downstairs there were quiet lounges with book cases and comfy armchairs if you wanted a quiet read or quiet drink, and also... More

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Salford, United Kingdom
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited this hotel on 07-09 November, we stayed in a Superior Room and found our stay very enjoyable .Their was not a lot of choice on the evening meal menu but the food was very well presented and the service was fine .The breakfast was brilliant .We found the staff very helpful,Marilyn and Janice on reception, Michele behind the... More

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15 reviews 15 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I have just returned from a Shearing's 5 day holiday staying at this hotel. The room that I had been allocated had very creaky floorboards and everywhere in the room was the same so I told the receptionist that this room was not suitable. Immediately another room was offered and I was given the key to look at the room.... More

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Northampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped for 2 nights and it was good value for money,breakfast was much better than the evening meal which was rushed and typical of a 3 star all inclusive in Bulgaria,the hotel was clean and the majority of the staff were pleasant and helpful especially the breakfast and evening meal staff . However the woman serving at the bar... More

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou for your review which I've read with mixed feelings. We appreciate your positive feedback with regards to our dining room staff and that you found our food to be good value for money. I read with some concern however, your comments on 1 team member. I can assure you that the matter will be looked into as a matter... More

13 reviews 13 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently stayed here on a 4 day self-drive break. We were not sure what to expect having read other reviews but were pleasantly surprised. We stayed in room 16 which was old, a little damp, but the bedding was spotlessly clean as was the room itself. The hotel appears to be undergoing a revamp as some rooms have been upgraded... More

Was this review helpful? Yes 4
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Great to hear from you and I'm so glad you shared your comments with us. That TLC is just round the corner as we have an ongoing programme of improvements to all our 45 rooms. Our aim is to combine modern functionality and yet maintain the charm and character of a grand old listed building. You'll also be delighted to... More

Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here as a party of 4 last weekend (we are late 40s early 50s) this was our 3rd visit in 5 years and we will certainly return! Lovely historic building, staff really are superb, friendly and efficient. Special trip for me as I actually worked in this hotel as a trainee manager 37 years ago. Food is great,... More

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Top Contributor
86 reviews 86 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 18, 2014

We were on the Shearings Durham and Beamish tour and we stayed four nights in Room 17. Our stay was comfortable - the staff were friendly and helpful and the food was very tasty. We did have a problem with the room layout. There was a step up at the door and a step down into the bathroom - we... More

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3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2014

It was our brother and sister in laws 40th wedding anniversary this last weekend and we had advanced booked for six of us to stay at The Eden Arms. We didn't expect too much of a two star economically priced hotel even with the Shearing's name behind it. We had basic rooms 10,11,12 and were very pleasantly surprised. We received... More

Was this review helpful? Yes 2
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thank you for your kind comments which I will personally pass on to all the staff who’s hard work and commitment make the Eden Arms what it is today. We aim to provide exceptional value and quality within our comfortable 3 star Hotel and Spa throughout the year. You'll be pleased to know that we have a revamped entertainment shedule... More

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Additional Information about Bay Eden Arms Hotel

Address: Rushyford, Rushyford DL17 0LL, England
Phone Number:
Location: United Kingdom > England > County Durham > Rushyford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bay Eden Arms Hotel 3*
Number of rooms: 80
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Also Known As:
Eden Arms Durham
Eden Arms Hotel
Hotel Eden Arms

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Pool/beach area (1)
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