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All 12 Marco Island hotels

Marriott's Crystal Shores

4.0 of 5 Resort   |   600 S Collier Blvd, Marco Island, FL 34145
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Marriott's Crystal Shores

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Ranked #6 of 12 hotels in Marco Island
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
LoisNCNY Leland, North Carolina
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226 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Leland, North Carolina
Top Contributor
132 reviews 132 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at some locations I've really enjoyed, from Orlando, to Sedona, to various destinations in England, but thus far, Crystal Shores is my favorite. The staff is exemplary. The atmosphere can't be beat. It's hard to top the spectacular beach, two pools, beautiful accommodations, and incredible staff. Come, but do so as soon as possible. They will be... More

Was this review helpful? Yes 2
Miami, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Let me start off by saying the property itself is beautiful. I am from Miami and I absolutely love travelling to Marco Island. I have stayed at a number of properties as well as houses in the area and I did like the property. My issue with this property is the actual customer service. I am a travel agent and... More

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for your review of Marriott's Crystal Shores. Please accept our sincere apology for not properly recognizing your two celebrations during your stay with us. This is not the type of service we are known for and will follow up on it accordingly. We would like to learn more about your stay and invite you to contact our customer... More

USA
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent two nights at this resort after a spring break in Orlando. Of note, if you drive down from Orlando then don't let the GPS direct you to the smaller roads- you will end up driving down the middle of Florida where there is nothing but citrus groves, cattle farms, and RV parks. There were no gas stations or rest... More

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MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

We are happy to hear you made it through Florida and even got to see some of the countryside! Our team appreciates your positive review for Marriott's Crystal Shores and hope you can visit us again soon! More

Roanoke, Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Do not bypass this Marriott property because it is small. Marriott has maximized every inch for the pleasure and comfort of their guests. Units are beautiful and show no wear. Balconies are large with two full size , very comfortable, cushioned lounge chairs and full table with four cushioned chairs. The view of the ocean and incredible sunsets are fabulous.... More

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for your five-star review of Marriott's Crystal Shores! We are happy to be your slice of paradise in sunny Florida. Please visit us again soon on your next trip to Marco Island! More

St. Albert
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 17, 2014

For those thinking of buying Marriott Destination Program versus using Interval International, listen to this. I wanted two weeks at Marco Island Marriott Crystal Shores at certain dates to correspond with a conference nearby in November. So we donated two weeks of a very expensive Aruba timeshare to Interval and we did it 18 months in advance. They promptly took... More

Was this review helpful? Yes 8
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for visiting Marriott’s Crystal Shores! We are happy you were able to visit us using the Destinations Points Program. As a Marriott Vacation Club owner, we appreciate your feedback regarding the booking process and will share your comments with our partners at Interval International. Thank you again for your review and please visit us again soon! More

TYS
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 19, 2014

There were four adults and a 4 year old in our group. We had a longer vacation in south Florida (Miami, Key West, Dry Tortugas, Everglades) in early January 2014 that we spent at various Marriott properties. The Marriott's Crystal Shores was supposed to be relaxing 2 night stay before heading home. The vacation club itself is really nice, very... More

Was this review helpful? Yes 6
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for visiting Marriott’s Crystal Shores. The situation you described is not typical of our resort and is not what you deserve as a valued owner. We would welcome the opportunity to personally address your concerns regarding your stay with us. At your earliest convenience, please contact our Customer Care team at customer.care@vacationclub.com or by calling 800-860-9384. Thank you... More

Chicago, IL
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 26, 2013

We had a beautiful 2-bedroom suite on the 5th floor with a view of the beach. Tons of room with a large flat screen TV in the main living area. The sliding glass doors to the outdoor patio open completely. The pools are OK but the ocean/beach are right out your back door. We rented jet skis ($150/hr) and had... More

Was this review helpful? Yes 2
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Our team is thrilled to read your five-star Tripadvisor Review! We look forward to welcoming you back to Marriott’s Crystal Shores in the near future. More

Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 21, 2013

Just returned from a glorious 12 stay at Crystal Shores. We were there from Dec. 8-20 and have already re-booked to go back next year. Had read previous reviews that were negative about the size of the lobby, being much to small and trailer-like. Read that the staff was not friendly or responsive to the needs of the guests. These... More

Was this review helpful? Yes 4
Marco Island, Florida
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 18, 2013 via mobile

We spent a week escaping the snow of the mid Atlantic, and thoroughly enjoyed our stay. The individual condo units, that are part of the Marriott Vacation Club, were spacious and well equipped. Large rooms and very large decks proved to be enjoyable. The common grounds and pools were well maintained, clean, and were a nice alternative to the beach... More

Was this review helpful? Yes 4
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for the five-star review of Marriott’s Crystal Shores! Our entire team appreciates your kind words and look forward to having you back in the future. More

New Port Richey, Florida, USA
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 8, 2013

We decided to take a few days off and drive down to Marco Island. We had never been there before but have heard a lot of good things about it. This property is a Marriott Vacation Club property with two full bedrooms and two full baths. The resort was very well maintained. Clean and very spacious. We had an oceanview... More

Was this review helpful? Yes 5

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Additional Information about Marriott's Crystal Shores

Also Known As:
Marriott`s Crystal Shores Hotel Marco Island
Marriott`s Crystal Shores Hotel
Marriotts Marco Island
Marriott's Crystal Shores Marco Island, Florida
Address: 600 S Collier Blvd, Marco Island, FL 34145
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Marco Island
#4 On the Beach Hotel in Marco Island
#4 Luxury Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Marriott's Crystal Shores 4*
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