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All 12 Marco Island hotels

Marriott's Crystal Shores

4.0 of 5 Resort   |   600 S Collier Blvd, Marco Island, FL 34145
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Ranked #6 of 12 hotels in Marco Island
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
vaca2008 vaca2008
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229 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
vaca2008
1 review
5 of 5 stars Reviewed yesterday NEW

I am a Marriott rewards member (not a vacation owner). Having stayed at both Crystal Shores and the Marriott Resort Marco Island several times, I prefer Crystal Shores Marriott. My visits are in April which is a busy time. While Marriott Resort grounds, lobby, etc are beautiful/upscale, it is much too crowded at this time of year to enjoy. You... More

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Michigan
Top Contributor
73 reviews 73 reviews
8 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As a Marriott owner, we see alot of the properties. First time here and enjoyed the beach, pool, restaurant (Stilts) and the rooms were modern, clean and very spacious. I have no hesitation staying here again at all!. While we were there during Spring break, Marco is a bit quieter than Ft Meyers and other party centers. If you are... More

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Baltimore, Maryland
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We just returned from a four night stay at the Marriott Crystal Shores in Marco Island. It was our first time in Marco Island. Our unit had two bedrooms and two bathrooms with a full kitchen. The balcony was huge with a view of the beach. The unit was very spacious and clean and well equipped . The location is... More

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MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for the positive TripAdvisor review! We are happy to hear your family had a great vacation at Marriott's Crystal Shores and hope you will return soon! More

Leland, North Carolina
Top Contributor
132 reviews 132 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at some locations I've really enjoyed, from Orlando, to Sedona, to various destinations in England, but thus far, Crystal Shores is my favorite. The staff is exemplary. The atmosphere can't be beat. It's hard to top the spectacular beach, two pools, beautiful accommodations, and incredible staff. Come, but do so as soon as possible. They will be... More

Was this review helpful? Yes 4
Miami, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Let me start off by saying the property itself is beautiful. I am from Miami and I absolutely love travelling to Marco Island. I have stayed at a number of properties as well as houses in the area and I did like the property. My issue with this property is the actual customer service. I am a travel agent and... More

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for your review of Marriott's Crystal Shores. Please accept our sincere apology for not properly recognizing your two celebrations during your stay with us. This is not the type of service we are known for and will follow up on it accordingly. We would like to learn more about your stay and invite you to contact our customer... More

USA
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent two nights at this resort after a spring break in Orlando. Of note, if you drive down from Orlando then don't let the GPS direct you to the smaller roads- you will end up driving down the middle of Florida where there is nothing but citrus groves, cattle farms, and RV parks. There were no gas stations or rest... More

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MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

We are happy to hear you made it through Florida and even got to see some of the countryside! Our team appreciates your positive review for Marriott's Crystal Shores and hope you can visit us again soon! More

Roanoke, Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

Do not bypass this Marriott property because it is small. Marriott has maximized every inch for the pleasure and comfort of their guests. Units are beautiful and show no wear. Balconies are large with two full size , very comfortable, cushioned lounge chairs and full table with four cushioned chairs. The view of the ocean and incredible sunsets are fabulous.... More

Was this review helpful? Yes 1
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for your five-star review of Marriott's Crystal Shores! We are happy to be your slice of paradise in sunny Florida. Please visit us again soon on your next trip to Marco Island! More

St. Albert
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 17, 2014

For those thinking of buying Marriott Destination Program versus using Interval International, listen to this. I wanted two weeks at Marco Island Marriott Crystal Shores at certain dates to correspond with a conference nearby in November. So we donated two weeks of a very expensive Aruba timeshare to Interval and we did it 18 months in advance. They promptly took... More

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MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for visiting Marriott’s Crystal Shores! We are happy you were able to visit us using the Destinations Points Program. As a Marriott Vacation Club owner, we appreciate your feedback regarding the booking process and will share your comments with our partners at Interval International. Thank you again for your review and please visit us again soon! More

TYS
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 19, 2014

There were four adults and a 4 year old in our group. We had a longer vacation in south Florida (Miami, Key West, Dry Tortugas, Everglades) in early January 2014 that we spent at various Marriott properties. The Marriott's Crystal Shores was supposed to be relaxing 2 night stay before heading home. The vacation club itself is really nice, very... More

Was this review helpful? Yes 6
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Thank you for visiting Marriott’s Crystal Shores. The situation you described is not typical of our resort and is not what you deserve as a valued owner. We would welcome the opportunity to personally address your concerns regarding your stay with us. At your earliest convenience, please contact our Customer Care team at customer.care@vacationclub.com or by calling 800-860-9384. Thank you... More

Chicago, IL
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 26, 2013

We had a beautiful 2-bedroom suite on the 5th floor with a view of the beach. Tons of room with a large flat screen TV in the main living area. The sliding glass doors to the outdoor patio open completely. The pools are OK but the ocean/beach are right out your back door. We rented jet skis ($150/hr) and had... More

Was this review helpful? Yes 2
MVCI_Executive, Customer Care at Marriott's Crystal Shores, responded to this review

Our team is thrilled to read your five-star Tripadvisor Review! We look forward to welcoming you back to Marriott’s Crystal Shores in the near future. More

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Additional Information about Marriott's Crystal Shores

Also Known As:
Marriott`s Crystal Shores Hotel Marco Island
Marriott`s Crystal Shores Hotel
Marriotts Marco Island
Marriott's Crystal Shores Marco Island, Florida
Address: 600 S Collier Blvd, Marco Island, FL 34145
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
#4 On the Beach Hotel in Marco Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Marriott's Crystal Shores 4*
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