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BEST WESTERN PLUS Madison Inn

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167 SE Bandit Street, I-10 and S.R. 53 South (Exit #37), Madison, FL 32340-5916 (Formerly Holiday Inn Express Madison)
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1 room 1 adult
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BEST WESTERN PLUS Madison Inn
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193 Reviews from our TripAdvisor Community

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Pelham, AL, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This property is tired and worn. I am generally OK with that in the course of my business travels, except that occasionally something goes wrong that really puts a spotlight on how the place is run and managed. Long story short, attitude toward guest satisfaction here really stinks. My advice: Stick with a chain that has a 100% satisfaction guarantee... More 

Review collected in partnership with Best Western

Helpful?
Thank Michael A
Hobe Sound, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We stopped here for one night during our travels. The hotel was clean and comfortable. The breakfast was more than expected and very good. Very friendly staff! I called in the afternoon after we left because my 4 year old had misplaced his blanket, which he has had since he was a newborn. He was extremely upset. Upon calling the... More 

Helpful?
Thank Jessica O
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed the night to get a good nights sleep before duck hunting in Madison the next morning. The hotel is just off the interstate. The room was very clean and i took note of the tv remote having been cleaned and stored in a remote sock indicating it had indeed been cleaned. Good size refrigerator in our room, with... More 

Helpful?
Thank Jeff R
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks so much for taking the time to give us such a detailed review. It was our pleasure to serve you as our guest and we look forward to making your next trip to our area just as pleasureful. More 

Texas City, Texas
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

This place was dirty and in need of some TLC. Here's the short list: the tub dripped, the remote - which comes in a pouch that reads "Fresh Remote" - was filthy and the batteries were dead, the sheets, although clean, had big black stains on them, the wi-fi was off again on again, the desk chair was torn, the... More 

Helpful?
Thank Sunny B
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

I'm sorry we did not exceed your expectations, please contact me personally upon your next arrival as we pride ourselves in serving our guest in a manner that no one leaves disappointed. Thanks, More 

Keystone Heights, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

In this area this is by far the best hotel. Staff are friendly, food is good (eggs, sausage links, biscuits and gravy, bagels, coffee, juice and milk while we were there), rooms are nicely appointed and there is good value for the buck spent. My wife went with me on this trip. She felt very secure while being in the... More 

Review collected in partnership with Best Western

Helpful?
Thank Ted E
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks so much for taking the time to give us such a detailed review. It was our pleasure to serve you as our guest and we look forward to making your next trip to our area just as pleasureful. More 

Meadowlakes,TX, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

First stop in route to my destination at Ocala Florida, helped make the rest of the trip easy. I was planning to stay on my return trip but miles and time behind the wheel did not allow. Madison is a good time/miles for me to stay, I'll be booking again next trip through.

Review collected in partnership with Best Western

Helpful?
Thank Clarence S
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks, it was our pleasure to have you as our guest. We look forward to seeing you on your next trip. More 

Kentucky
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We picked this because it was pet friendly. Also had a fitness room. Rooms were clean. Towels were nice. No trash can in bathroom ... Strange. Quiet location. No nicer restaurants around. Wifi worked well. Beds & pillows comfortable. Ice machine on 2nd floor ... Strange, and it was broken.

Helpful?
Thank Tricia L
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks for staying with us, we look forward to welcoming you on your next visit. More 

Redington Beach, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Very impressed. Immaculate. Breakfast- the lady who was taking care of the area was very efficient, then s manager came out and announced that if we did not like the sausage, which was s turkey Pattie, then she would cook some pork patties. How nice was that. The turkey ones were just fine. You probably would not have known the... More 

Helpful?
Thank Liz D
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks so much for taking the time to give us such a detailed review. It was our pleasure to serve you as our guest and we look forward to making your next trip to our area just as pleasureful. More 

Longview, Texas
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Good for a one night stop when traveling. The room was clean and had a television with lots of channels, microwave, fridge, and coffer maker. Bathroom was ok with a tub/shower. The breakfast was typical buffet, but there was no fresh fruit and the fresh coffee had grounds in it. Noticed there was a nice sized outdoor pool.

Helpful?
Thank AzaleaGirl
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks so much for taking the time to give us such a detailed review. It was our pleasure to serve you as our guest and we look forward to making your next trip to our area just as pleasureful. More 

Maggie Valley, North Carolina
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 6, 2016

The "stand-out" out at this Best Western Plus is the people. everyone at this Best Western added that "southern" charm to the stay. The Front-Desk staff were all very friendly, courteous, professional, and eager to serve. I especially enjoyed my interactions with Beth and Irish. I also remembered Willa (Manager) from my stay in November 2014, and judging from the... More 

Review collected in partnership with Best Western

Helpful?
Thank not-quite-right
BWMADISON, General Manager at BEST WESTERN PLUS Madison Inn, responded to this review

Thanks so much for taking the time to give us such a detailed review. It was our pleasure to serve you as our guest and we look forward to making your next trip to our area just as pleasureful. More 

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