Just got back from Holiday Isles Resort in Madeira Beach FLA. This is our favourite little home away from home in Florida. Nothing fancy, just plain good. The hotel suffered severe damage in an August storm that blew the roof off, so construction was underway while we were there, making it a bit noisy, but hey it has to be...
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My daughter and I stayed here in August after I stayed the year before with my other daughter and loved it. I understand management changed but some other things changed also so I was disappointed. I chose to come back mainly because of value, how clean the rooms were and the pool. The rooms are still very clean and the...
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Reviewed January 22, 2011
This was by far the most uncomfortable vacation we have ever spent. The managers were not very pleasant. The rooms were only surface cleaned. They need to check under the beds and under cabinets once in awhile. Service was not real good. The one manager wasn't available much and the other was very rude. Outside area seemed surface clean but...
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Thank you for taking the time to express your views. We apologize we are not the type of managers you are use too. As far as not being available our office is open 24/7 if you needed anything all you had to do was ring the bell if we was not in the office but no, we don't sit outside...
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The room was awful. Ligh t bulbs were out and we had to move them from one light to another.
The bathroom had mold around the tub and the floor. The bedspreads need to be washed. We could not get replacement towels. There was HOT WATER IN THE SHOWER. There is a sign stating Tank at the other end of...
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We apologize our hotel was not up to your standards; if you had any issues you should have let us know when you was here, we could have moved you to another room. We always try to accomodate everyone, if we do not know there is a problem we cannot fix it. As far as the mold issue & the...
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I just want to take the time to thank the manager of this Hotel. I recently made a reservation for September 15. On September 08, I was contacted by Tammy and was informed that due to a storm the night before ripping their roof off, that the hotel would be closed and could not accept my reservation. To some this...
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You are welcome but no thanks needed, we felt it was important for all of you to have time to make other arrangements; our guest is very important & we want to make sure you still have a vacation. We hope you will visit us when we re-open (our goal is to re-open in Nov.2011). Thank you for your kindness,...
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I found this hotel through trip advisor and thought with the high rating for hotel in Madeira Beach, it would fit our family. Wow! When we got there, my stomach sank a little. It is a quaint motel, not resort. The colors are bright and murals colorful.
I was told we had reserved (with confirmation) an upstairs 1 bedroom. We...
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Thank you for your review, we appreciate everyone's comments. We apologize the hotel & room was not what you was expecting. We advertise as clean & affordable, which we are. We cannot be compared to a 'chain' hotel as we are an older hotel & we have never mislead anyone to think otherwise; we have updated/renovated most of our rooms...
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20 years of wandering around Madeira Beach area and John's Pass and somehow we missed this jewel. We love the pool, the large rooms, the full kitchens, the security and most of all the reasonable rates We could even tell that our pet, Angel loved it too! The management was great and gave personal attention to every one staying there....
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Thank you so much for your kind review. We love our 'hidden jewel' & take pride in having awesome guests, like yourself. We love the fact that we accept pets; your little Angel is adorable, our Diamond enjoyed 'meeting' her; alot of places doesn't allow pets, we feel that is unfair because we know they are not just 'pets' but...
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We contacted them the day before we wanted to come and they were so accomodating and friendly. When we arrived, the same level of service was present for our entire trip. This motel was impeccably clean and offered immenities beyond even the finest places I've stayed. The rooms are set up to make an extended visit more affordable by providing...
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Thank you, thank you, thank you! We appreciate your review so much, makes us feel great to know our guests had an awesome experience while staying with us. We try to make sure we have the 'must haves' for the beach; we keep our rooms equipped so everyone can be comfortable & try to meet everyone's needs. We take our...
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We took my grandchildren to the beach for the week end and we stayed in the studio which had 2 nice comfortable queen size beds and a couch that made out to a bed. Pretty dog gone roomy. By looking at how old the place was I really did not think it would be that nice. And it was very...
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Outstanding guests, like yourself, is what makes us love our job. Thank you so much for your wonderful review! Steve & I have been property managers for many, many years; we love our job & meeting awesome people is one of the great perks. We are very happy that you enjoyed yourself, we love to watch everyone have a great...
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Steve and Tammy and staff make you feel like family to them anything you need or want he will make sure you have it. It is not for the fancy hotel guests but the family or couples who are down to earth and enjoy good company with other guests this is your place and Screwy Louies is great food and...
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WOW! Thank you for this awesome review. You are too kind. We are so happy you had a great time! Thank you for allowing us to welcome you into our HIR 'family'. We want everyone to feel @ home; we strive to make sure your HIR 'home' is clean & affordable. Brandi is an awesome housekeeper, she loves what she...
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