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Residence Inn Tampa Suncoast Parkway at NorthPointe Village

#1 of 1 Hotels in Lutz
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2101 Northpointe Parkway, Lutz, FL 33558
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Residence Inn Tampa Suncoast Parkway at NorthPointe Village
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131 Reviews from our TripAdvisor Community

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Cape Coral, Florida
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

In town for an overnight event. Hotel staff was very friendly. Complimentary breakfast was great and a variety of items to choose from. We stayed a 2 bedroom suite. Room was very clean and included a refrigerator, microwave, sink and small stove. Would stay here again. Fold out bed wasn't very comfortable. The king size bed in the bedroom was... More 

Helpful?
Thank SuperP22
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear SuperP22, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward... More 

Destin, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for three nights in a comfy one bedroom on a higher floor with nice sized rooms. Rates are reasonable. Very quiet, comfy and relaxing! Breakfast provided. Staff was great with restaurants within walking distance. Lots of parking. We're staying again later this month!

Helpful?
Thank destin5762
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear destin5762, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.... More 

Jacksonville, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Management truly tried but their staff let them down. We first were checked into a occupied room, then we were given a room that smelled of wet dog, and then we were given a room that had blood on the pillow case and hair everywhere. By the time we got to our 4th room and missing a important meeting we... More 

Helpful?
Thank ABrooks33
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear ABrooks33, I'm so sorry for your poor experience at our hotel. Please be assured I have discussed your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management - I... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I stayed here this past weekend. We have stayed here before and had good experiences. This time it wasn't as great as before. The room was a bit "tired". Kitchen and kitchen table were nice, but the sofa was quite soft and needs to be replaced. The same with the mattress and pillows. The shower area had... More 

Helpful?
Thank John R
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear John R, It’s nice to hear from you. We appreciate you choosing us to host your family again. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We hope to have the opportunity to host you family on a return visit. Sincerely,... More 

F. Lauderdale
Level Contributor
71 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Wow! What a great hotel! From the moment we arrived, we were greeted by Stephen, who was so friendly & personable! The immediate 1st impression of the hotel is that it's modern & clean. The hotel has everything thought out already and I truly appreciate the details! It's in a great location to nearby restaurants & shops as well. The... More 

Helpful?
Thank HotelInnsider
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear HotelInnsider, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Francesca Garmon General Manager More 

Orlando, Florida
Level Contributor
8 reviews
5 of 5 stars Reviewed December 29, 2015 via mobile

Room wasn't ready when we showed up at 3pm, but the woman at the desk quickly remedied the situation. Hotel was nicely decorated for Christmas. Room was clean and very spacious. The breakfast included the usual goodies including make your own waffles.

Helpful?
Thank Chimpo414
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear Chimpo414, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Francesca Garmon General... More 

Raleigh, North Carolina
Level Contributor
322 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed December 17, 2015

This hotel is very clean and comfortable. The staff does a great job with customers, and is eager to please. Breakfast is good and starts on time. Rooms are quiet and the fitness center is updated and modern. Nice restaurants within walking distance as well. Lobby is nice, but business center needs an upgrade as one of their PC's does... More 

Helpful?
Thank ECU1987
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear ECU1987, I'm so glad you enjoyed your stay. It is wonderful to know that you found our amenities ample and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Francesca Garmon General Manager More 

lima
Level Contributor
568 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
5 of 5 stars Reviewed December 15, 2015

The staff at the Residence Inn was awesome. Due to business issues our stay was moved around a few times but they handled the changes with no problem. We arrived very early for our check in and they had no issue with us hanging out in the lobby working while our rooms were made up. My room was spacious and... More 

Helpful?
Thank sket101
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear sket101, Thank you for your kind review and recommendation! I’m thrilled to know your business stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Francesca Garmon General Manager More 

Ocoee, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 14, 2015

We stayed here for 2 nights and were very happy with the room and the service. Lovely clean bedroom suite with full size fridge microwave hot plate. We were greeted in the morning for breakfast by Tony who was friendly and happy to help.Actually all the staff was super friendly. We were in walking distance of a great selection of... More 

Helpful?
Thank Mudgoddess8
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear Mudgoddess8, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our ample accommodations and friendly service. We appreciate your patronage and hope to see you again soon. Best, Francesca Garmon General Manager More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 9, 2015

Our stay at this hotel was GREAT! We stayed one night in this hotel, and it was the perfect location to the new Tampa Premium Outlets, restaurants and bars. Our room was the king studio suite, which was super spacious and clean. The hotel staff was super nice, and the breakfast was well-stocked. I will definitely be returning to this... More 

Helpful?
Thank Kristine K
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this review

Dear Kristine K, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Francesca Garmon General Manager More 

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