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Holiday Inn Express Live Oak

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6694 US 129 North, Live Oak, FL 32060
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Holiday Inn Express Live Oak
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Holiday Inn Express Live Oak
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74 reviews from our community

Traveler rating
    16
    26
    18
    6
    8
See reviews for
23
17
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Durham, North Carolina
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

we have stayed at this HIE twice with no complaints - except..... for at least a year, they have had in-room signage-type advertizing by Hungry Howie's saying that the nearby restaurant would deliver. Hungry Howie's, when called, was adamant that they did not deliver. so this time I called the front desk at the HIE to inquire. they casually told... More 

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Toronto, Canada
Top Contributor
69 reviews 69 reviews
47 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 1 week ago

Brief stay here - pulled in very late with an advance reservation, and good thing we did since the hotel was sold out. A popular stop presumably since it's off the I75 for entering and leaving Florida. The room was above average size having stayed in several Holiday Inn Express locations in successive nights. Very quick check-in and breakfast was... More 

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Howard, Colorado
Top Contributor
196 reviews 196 reviews
45 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed February 6, 2015

This hotel has mastered all of the categories of what is important to a traveler. Location is perfect for those traveling I-75 either north or south. The great service starts at the front desk when you check in - very cordial staff. Room was well appointed and clean from top to bottom. Finally the complimentary morning breakfast had all of... More 

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Belleville, Illinois
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 24, 2015 via mobile

we normally stay at Hiltons or Hampton but we're tired of traveling so decided to stop here. The front desk staff were very nice and accommodating but that wasn't our primary reason for stopping, We rented a suite and it was clean but not up to our standards for a place to stay. Room was under repair with walls being... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Live Oak, responded to this review

Dear Allen K, Thank you for taking the time to express your thoughts and concerns. I appreciate the compliments on the the level of service provided and also for your kind words regarding our breakfast quality. However, I would like to apologize that the cleanliness in the room was not up to the standards you did expect. Once again thank... More 

Contributor
19 reviews 19 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 23, 2015

I am a IHG rewards member and have always relied on the "standards" of Holiday Inn to be confident that any hotel would meet those standards and I would not have to worry about a bad stay, not in this case. I will though preface it to say the personnel at the front desk were extremely pleasant and most helpful.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Live Oak, responded to this review

Dear Annie711, I appreciate you taking the time to comment about your recent stay at our hotel. Guest comfort and satisfaction is out top priority, and it is nice to note that you have regarded our front desk to be extremely pleasant and helpful. However, it is regrettable that we failed to meet your expectations this time particularly the room... More 

Allons
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Everyone were very friendly and helpful. Enjoyed hotel very much. convenient to every thing. On arrival the lock to our room would not work manager upgraded us to a suite and gave us the same suite on way back. Breakfast was very good plenty of hot and cold food. I WOULD RECOMMEND YOU STAY IN THIS HOTEL WHEN IN AREA.

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MS
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 31, 2014

Located near the Interstate. Good place to stop when traveling through the area, but the hotel has a few problems. The bathroom smelled of mildew. The ceiling had a leak at one time. Free breakfast and free wifi. Poor lighting. Towels were very worn and rough. Commode needed better cleaning.

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IHGCare, Guest Relations Manager at Holiday Inn Express Live Oak, responded to this review

Dear Sweetie51, Thank you for taking sometime out of your busy day to write us a feedback regarding your recent stay. I am glad to see that our hotel's location was convenient for your travel needs. And also, thank you for generously rating the quality of service you have had with four stars. On the other hand, It is regretful... More 

Sebastian, Florida
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 9, 2014

Everything was really clean and up to speed. Front desk was helpful, courteous. Nice bed, lots of electrical outlets for laptops, phones, CPAPs, etc. Bathroom was bright, shiny, and no mold in the grout. Wish we could have stayed more than one night, but had to get home.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Live Oak, responded to this review

Dear cdsteelefinnin, Thank you for your candid review. You have covered all aspects of your stay and we are particularly appreciative of your kind comments regarding our staff and the overall cleanliness. Your positive feedback makes it all worth our efforts. While we are pleased with your nice comments, we noticed you reviewed the hotel with only 1 star. Please... More 

Raleigh, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 9, 2014

Check-in was good, the room could have been vacuumed once again (prior to our stay). There was a washer & dryer near the ice & vending machine which was cool. The breakfast bar & seating area was nice & clean with a fair amount of options to choose from. The lady that ran the breakfast bar was really nice &... More 

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Live Oak
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 4, 2014

I don't expect much in a motel room and got what was expected of a Holiday Inn Express. The room was average , beds were comfortable. room was clean from what I could see. I had a room with a view overlooking Taco Bells parking lot and Walmart. HAHA. Breakfast was average and clean also.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Live Oak, responded to this review

Dear Richard H, Thank you for your recent stay with us and reviewing our property. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided... More 

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