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The Avenue Hotel Lakeland

3405 S. Florida Avenue, Lakeland, FL 33813 (Formerly Holiday Inn Lakeland-South)
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The Avenue Hotel Lakeland
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Ranked #21 of 32 Hotels in Lakeland
A recent review
3 of 5 stars Reviewed September 4, 2014
Heather W Lakeland, Florida
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52 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Lakeland, Florida
1 review
3 of 5 stars Reviewed September 4, 2014

This hotel is very nice. Sitting in a perfect location in downtown lakeland and serving the best room service you can ask for, the only downfall is when you're exhausted and finally get to climb into bed you'll be climbing onto springs. I have never slept in a more uncomfortable bed. There was no cushion and running your hand across... More 

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Mulberry, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 2, 2014

This hotel is closed and going to be torn down soon! The lobby had leaks that would flood the entire area and the buildings had mold in the walls that could make you sick. Also the management was very unprofessional and really didn't care about the guests needs. I'm glad it's closed it was really a waste of people's money!

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Travelers are raving about these Lakeland hotels

Melbourne, Florida
Level Contributor
150 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
3 of 5 stars Reviewed May 26, 2013

This hotel was exactly what I paid for-cheap. The bed was comfortable and clean-I did sleep well-there was plenty of hot water-and a fridge (nice touch). BUT, the room was outdated, the wallpaper was, well...wallpaper. No elevator at this place and no restaurant on site. Open hallways, so not very secure feeling-especially when the maid opened our door hours before... More 

Was this review helpful? Yes 1
Stephanie D, General Manager at The Avenue Hotel Lakeland, responded to this review

Thank you for taking time to share your recent experience at our hotel. On behalf of our staff, we strive to improve our services for all of our guests. In doing so we will carefully review your constructive feedback to ensure a better experience for all future stays with us. Thank you again and we look forward to welcoming you... More 

St. Petersburg, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 25, 2013

I booked a room in this hotel and I completely regret it. First room, I requested non-smoking. Someone had smoked in there. They moved me to a second room, explaining that "we left the front door open until our maintenance man can get there because the lock doesn't work." As maintenance guy is fixing lock, I'm carrying my things inside... More 

Was this review helpful? Yes 5
Valley City, Ohio
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 23, 2013

Clean decent hotel in Lakeland. Hotel is aged but kept clean and in good repair. Many other hotels in area are very run down and unkept. Excellnt location. Many resturants very close and most within walking distance.

Was this review helpful? Yes 1
Nashville, Tennessee
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed April 14, 2013

I stayed here for 3 nights and though there were positive aspects of the hotel, they were also some challenges. 1. The rooms were very clean. The cleaning staff kept the room very clean, and I was very impressed with not only how well they did cleaning the rooms, but they were always very pleasant and friendly. 2. I can't... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 8, 2013

We stayed here two nights and it was a good hotel. Basic continential breakfast, freindly staff, easy in and out. Good location to restaurants and the highway but not ON THE highway!! Not a fancy place at all but clean and hard to beat for the price!!!

Was this review helpful? Yes 1
south florida
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed April 8, 2013

Was not impressed at all in this hotel. The manager Guilla was professional and a huge help in planning a trip there requiring 20 rooms. THere were no other hotels in the area that could accomodate us. once we arrived it was kinda downhill from there. Early check in fee, and a few other issues turned us off immediately. Rooms... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 7, 2013

So Just This Friday Past My Jrotc Drill Team Stayed A Night At This Hotel. The Cleanliness Was Good However, Laying In My Bed While Everyone Went To The Pool I Heard Banging On The Walls, My Cellphone Went Missing And Appeared In The Top Drawer, The Door Squeaked Everytime You Opened It And The Other Residents Were Inconsiderate And... More 

Was this review helpful? Yes 2
Tarpon Springs, FL
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 22, 2013

I had made a reservation online, not realizing that it was nonrefundable. Nothing in the process leading up to confirmation was bolded or highlighted to this fact. I needed to cancel due to personal reasons of not being able to go and they would not cancel my reservation. That the computer would not let them, very unreasonable to the fact... More 

Was this review helpful? Yes 1
Stephanie D, General Manager at The Avenue Hotel Lakeland, responded to this review

Dear lisa3740 I am sorry to read that you were disappointed with the service received from The Avenue Hotel. We strive very diligently to make each guest experience the best possible. Our website offers many rates to choose from when making a reservation. One of the available rate options is an Advance Purchase rate. The Advance Purchase reservations are available... More 

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15 photos of this hotel

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Hotel & grounds (3)
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Room/suite (5)
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Pool/beach area (2)
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Business center/function rooms (2)
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Family/play areas (1)
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