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Imperial Swan Lakeland

4141 S Florida Ave, Lakeland, FL 33813 (Formerly Sheraton Inn Lakeland)
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Imperial Swan Lakeland
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Ranked #20 of 32 Hotels in Lakeland
A recent review
5 of 5 stars reviewed 6 days ago
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111 Reviews from our TripAdvisor Community

Traveler rating
    31
    19
    9
    19
    33
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32
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Portuguese first
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English first
  • All months
    (111)
  • Mar-May only
    (42)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (23)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

I went to this hotel on softball tournament.... The room was clean and in excellent condition.... There were only one detail the air conditioning wasn't working in that room... But between the front desk and the maintenance guy to went to fix it that night they went above and beyond to make sure I was kind of comfortable that night... More 

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Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

I stayed at the Imperial Swan while visiting Lakeland for a few days. The hotel is older but the friendly staff makes up for it. Great location to shopping and restaurants. Nice, clean rooms. I would stay there again.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed May 14, 2015

Came down for a wedding and planned to stay four nights. We ended up leaving after the first night and going to the Hyatt across town for basically the same price. The room was filthy: mold along the ceilings and tub, rusty fixtures in the bathroom, huge holes in the blankets, stained sheets, ripped curtains, and a rotted out hole... More 

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Quincy, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 29, 2015

Traveled down to visit Legoland, after staying at another did of a hotel closer we decided to try this. The photos looked nice and we figured a little drive time would be a trade off for a better stay. I requested a smoke free room as we have an allergic child, we were assured one, not a problem. But they... More 

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Ocala Fl
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 24, 2015

while attending a dogshow we stayed here , great rooms , friendly staff , elevator , the only pittfall, no grass to X a dog, breakfast looked oke , did not use it , quite area and everything very clean

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Fort Lauderdale, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 3, 2015

Super cheap and super gross. Simple cleaning would have worked wonders. Nothing was clean. Most things were in disrepair or stained or had holes. I was afraid to touch anything. Sink leaked. Girls in the next room were given a plunger when they told the desk their toilet was clogged. Really?

Was this review helpful? Yes 2
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 3, 2015

We stayed one night (April 2015) in a very clean, large & quiet King room on the fourth floor. Everything was functional but found the hotel to be out dated and in need of many minor repairs. The sheets and towels were well worn and thin. Desk staff was efficient and friendly. Free parking garage.

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Satellite Beach, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 19, 2015

My husband and I were celebrating our 35th wedding anniversary and also was in town for an event. We called and made reservations for one of our most important days (anniversary) to be booked at this hotel. The front desk was very courteous and accommodating and when I explained that that one night was our anniversary night they cheerfully chimed... More 

Was this review helpful? Yes 1
Toms River, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 5, 2015

Went to check in and the clerk was about as intelligent as a box of rocks. I gave them my card to put their "hold" on for the room. They ended up putting TWO holds on that card because that bubble headed moron ran it twice, and after bickering with Rosa the next day about it, she still refused to... More 

Was this review helpful? Yes 2
Baldwin, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 4, 2015

At the check in process I should have know to run. We checked in to the front desk with someone who was definitely incapable of running the front desk. He told us he would take our luggage because there was no parking due to the bar crowd.( keep in mind my husband is handicap and it was noted with the... More 

Was this review helpful? Yes 2
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