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Imperial Swan Lakeland

4141 S Florida Ave, Lakeland, FL 33813 (Formerly Sheraton Inn Lakeland)
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Imperial Swan Lakeland
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114 Reviews from our TripAdvisor Community

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Traveler rating
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    33
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34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (114)
  • Mar-May only
    (42)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (23)
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Naples
Level Contributor
1 review
4 of 5 stars Reviewed 3 weeks ago

Initially, we were't very happy with the room we were originally put in. It was a suite in a far location from any elevators and that whole section had a very musty smell. When we requested a new room, everyone on the staff got involved to make our stay as pleasant as possible. We were there for three nights and... More 

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Naples, Florida
4 of 5 stars Reviewed 3 weeks ago

The hotel is a older hotel. But Jacqualyn Smart was incredible helpful and so accommodating to our entire group. We stayed her for Cal Ripken Allstars and she helped the entire team from anything from laundry to the entire team on the same floor. To rearrange rooms. Thank you Jacqualyn for all your help and we will be back with... More 

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West Palm Beach, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

We just stayed at this hotel because we had a baseball tournament in Lakeland. Honestly, our entire team and their families were staying there which is why we stayed after the first night. The hotel was in "ok" condition...a little worn down. You can tell that they had renovated some things and it had potential to be cleaned up and... More 

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Travelers are raving about these Lakeland hotels

1 review
5 of 5 stars Reviewed June 29, 2015

I went to this hotel on softball tournament.... The room was clean and in excellent condition.... There were only one detail the air conditioning wasn't working in that room... But between the front desk and the maintenance guy to went to fix it that night they went above and beyond to make sure I was kind of comfortable that night... More 

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Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

I stayed at the Imperial Swan while visiting Lakeland for a few days. The hotel is older but the friendly staff makes up for it. Great location to shopping and restaurants. Nice, clean rooms. I would stay there again.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 14, 2015

Came down for a wedding and planned to stay four nights. We ended up leaving after the first night and going to the Hyatt across town for basically the same price. The room was filthy: mold along the ceilings and tub, rusty fixtures in the bathroom, huge holes in the blankets, stained sheets, ripped curtains, and a rotted out hole... More 

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Quincy, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 29, 2015

Traveled down to visit Legoland, after staying at another did of a hotel closer we decided to try this. The photos looked nice and we figured a little drive time would be a trade off for a better stay. I requested a smoke free room as we have an allergic child, we were assured one, not a problem. But they... More 

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Ocala Fl
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 24, 2015

while attending a dogshow we stayed here , great rooms , friendly staff , elevator , the only pittfall, no grass to X a dog, breakfast looked oke , did not use it , quite area and everything very clean

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Fort Lauderdale, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 3, 2015

Super cheap and super gross. Simple cleaning would have worked wonders. Nothing was clean. Most things were in disrepair or stained or had holes. I was afraid to touch anything. Sink leaked. Girls in the next room were given a plunger when they told the desk their toilet was clogged. Really?

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 3, 2015

We stayed one night (April 2015) in a very clean, large & quiet King room on the fourth floor. Everything was functional but found the hotel to be out dated and in need of many minor repairs. The sheets and towels were well worn and thin. Desk staff was efficient and friendly. Free parking garage.

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