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All 32 Lakeland hotels

Imperial Swan Lakeland

3.0 of 5 Hotel   |   4141 S Florida Ave, Lakeland, FL 33813 (Formerly Sheraton Inn Lakeland)
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Imperial Swan Lakeland
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Ranked #20 of 32 hotels in Lakeland
A recent review
5 of 5 stars Reviewed July 10, 2014
melody p Madison, Indiana
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87 people have reviewed this hotel

Traveler rating
    28
    13
    5
    15
    26
See reviews for
25
15
3
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Madison, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2014

This place is fantastic. Awesome staff, nice big rooms. Very secure place to stay. The alarm went off at 1:23 am. It wasfor our own safety was asked to leave our room. AGAIN FOR OUR SAFETY. We were back in our room by 2:00am very safe. I have been to the area mentioned. NOTHING like a horror show. It just... More

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1 review
4 of 5 stars Reviewed July 7, 2014

We stay here every time the team comes to play the tigers. The room is always clean and the staff very friendly. The room is larger then most of the hotels we stay at while out on the road with the team.

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 7, 2014

First off I stayed at this hotel 15 years ago when it was 4 points sheraton and it was a top notch place! Now it's a disgrace. Long walk to the room, we were put above the garage, which the only entrance to that side of the building was walking though a hot long hallway. My husband made the remark... More

Was this review helpful? Yes 2
Jacksonville, Florida
Top Contributor
109 reviews 109 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 19, 2014

If you are looking for a franchise hotel this isn't it. However, if your family wants to enjoy larger rooms and suites for a reasonable rate, this might be your choice. Yes, it is older and maybe not everything works well all the time, but if you want a junior suite, a polo suite, or a huge executive suite-- all... More

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Atlanta, Georgia
1 review
2 of 5 stars Reviewed June 12, 2014

This hotel was one of the poorest I've ever stayed in. The entire place felt dingy and run down. The WiFi stopped working every night at around midnight, the TV picture quality was absolutely abysmal, the beds were too soft and left me horribly sore for days, I found two long black hairs (not mine) on my blanket, the headboard... More

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Miami, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 9, 2014

Although the staff were very friendly, that's the only thing positive I can say about The Imperial Swan. In short it's dated and dingy. The room was a good size, but there practically no outlets. I had to unplug the microwave to use my laptop. The blanket (not the sheets) had a hair (not mine) on it. The mattress was... More

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Rockledge, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 24, 2014

Out dated moldy tub no good or decent wifi non smoking room smelled like smoke door was hard to close. a.c. worked great though. I would really like to know where the hotel that the pictures from the website is.

Was this review helpful? Yes 2
Lakeland, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

I have stayed at the Imperial Swan quite a few times. Last week it was my anniversary and I walked in Ballons, Jaqueline asked if I was going to an event. When I told her the reason she upgraded us to the executive suite. WOW. The staff at the Swan are amazing they always make you feel welcome. Thank you... More

Was this review helpful? Yes 1
Rochester, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 10, 2014

This hotel was terrible, holes in the ceilings in bedroom and bathroom. This place desperately in need of painting, a good thorough cleaning, updating, etc. Don't bother with the "free continental breakfast...very limited selection of food, coffee pots left empty, muffins and bagels not replaced when they ran out!!! This hotel was our only choice due to Competitions, Air Show... More

Was this review helpful? Yes 1
Jackson, Mississippi
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

I am really discouraged about how picky people are on reviews. The hotel staff was so friendly, accomodating, and knowledgable. I have stayed in over 100 hotels in my travels and although it's not the Don Cesar, it is very capable of enjoyment. The bed was highly comfy, rooms had microwave, fridge, flat screens. Have had numerous friends who have... More

Was this review helpful? Yes 1

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Additional Information about Imperial Swan Lakeland

Address: 4141 S Florida Ave, Lakeland, FL 33813 (Formerly Sheraton Inn Lakeland)
Location: United States > Florida > Central Florida > Lakeland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 32 hotels in Lakeland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Imperial Swan Lakeland 3*
Official Description (provided by the hotel):
Whether you’re here to stay a night or a week, we can accommodate all of your needs. Not only do we have Executive Suites with Jacuzzi tubs, located steps away from our luxurious King size beds, but we also include couches with pull out sleepers, for that extra guest! You don’t have to worry about being able to keep in touch or catch up on news highlights with our complimentary high-speed internet connections and state of the art phone systems. Our goal here is to pamper your every need whether you are here for a business trip or a family get away! ... more   less 
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Also Known As:
Imperial Swan Lakeland Hotel Lakeland
Imperial Swan Hotel Lakeland

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?