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Hilton Garden Inn Lakeland

3.0 of 5 3839 Don Emerson Drive, Lakeland, FL 33811
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Certificate of Excellence 2014
Hilton Garden Inn Lakeland
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Hilton Garden Inn Lakeland
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268 reviews from our community

Traveler rating
    170
    68
    14
    9
    7
See reviews for
78
58
10
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Gulfport, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I very seldom submit a "10" rating on a survey but this hotel was outstanding. The reception staff made a special effort to offer service (directions, maps, local sites of interest). Restaurant offered a wide variety of meals and wait staff was pleasant. Chef visited several tables to ask if meal and service was acceptable. Location of hotel was convenient... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family of five stayed for one night after a legoland trip and loved it. The hotel staff are very kind. After finding out we are a military family, they gave us two vouchers for the breakfast. We would definitely stay here again.

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Top Contributor
150 reviews 150 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a GREAT stay. The customer service was great. Greeted professionally and courteously and BY NAME. The breakfast was hot and fresh off grill. Yummy! The rooms were very clean too. Nice and quiet place too. We were here just shy of 23 hours. Thank you management and entire team for a Great Stay

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Naples, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Overall great hotel with great service. Staff friendly and helpful, especially in the breakfast area. Bar staff friendly, but prices not in line with value for the location. $8 for a shot of vodka and $2.50 for ice, totalling over $11.00 with tax for a very skimpy drink.

Review collected in partnership with Hilton Garden Inn

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Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Extremely helpful staff. Loved having the 24 hour starbucks in the lobby. Breakfast was great, nice selection and fresh. The hotel was full capacity and still we felt like we were greeted every time we walked in the door or left for the day. Will stay again when I'm in the area.

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Amy C, Manager at Hilton Garden Inn Lakeland, responded to this review

Thanks for staying with us here at our Hilton Garden Inn. Thank you also for taking time to write a review regarding your stay. We sure do appreciate your complimentary remarks. We are glad you enjoyed your stay and we look forward to being able to welcome you back in the future should your travels bring you back to our... More 

North Palm Beach, United States
1 review
5 of 5 stars Reviewed November 16, 2014

Wonderful time, excellent accommodations, caring staff. We were there for Fun and Sun weekend, our son is a pilot. The hotel was right on the grounds of the show. We all had several meals at the hotel. Thanks for everything.

Review collected in partnership with Hilton Garden Inn

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Amy C, Guest Relations Manager at Hilton Garden Inn Lakeland, responded to this review

Thanks for staying with us at the Hilton Garden Inn Lakeland. We are glad you enjoyed your stay. We look forward to seeing you again soon. Hope you have a happy and great Thanksgiving --from all of us here at the Hilton Garden Inn Lakeland. Amy, Assistant General Manager More 

Gretna, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

we had meeting at Lakeland Linder Airport so Location was great but we Needed adjoining Rooms and were told they had none we were about 4 rooms apart so not a place to bring Children but this time we were all adults one needed help getting up and moving on walker and it would have made it easier on all... More 

Review collected in partnership with Hilton Garden Inn

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Amy C, Guest Relations Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for staying with us at the Hilton Garden Inn Lakeland. Thank you also for sharing about your stay. We are always appreciative of those who take the time to submit a good word for and/or about us. I'm so sorry that we were not able to fulfill your request for adjoining rooms at the time of your arrival.... More 

Weston, Florida
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2014

I travel quite a bit for work. Usually I'm on the road at least two weeks out of every month and since I'm a Hilton Diamond member, I stay at a lot of Hilton Garden Inn's. I drove from Ft. Lauderdale to this property and I'm glad I had my GPS because it's a little off the beaten path; however,... More 

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Amy C, Guest Relations Manager at Hilton Garden Inn Lakeland, responded to this review

Wow, what a nice review! Thank you. Thank you for staying with us at the Hilton Garden Inn Lakeland. Thank you for sharing a positive and thoughtful review of your stay with us. We definitely appreciate your kind words about our staff and property. We're so glad you were able to enjoy your stay. We're also happy you considered your... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

All is good breakfast reasonable for the price and the airplane observatory really cool.....- I acknowledge and agree that this page of my survey will be provided to TripAdvisor and may be published on a TripAdvisor website. I consent that as a part of this process, my name and email address will be shared with TripAdvisor for purposes of associating... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy C, Guest Relations Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for sharing about your recent stay with us at the Hilton Garden Inn Lakeland. We're so glad you enjoyed your stay. You're right, our observation deck is pretty cool! Thanks for noticing and noting that for those who view these reviews. We hope you'll come back and stay with us again soon. Amy, Assistant General Manager More 

Miramar, United States
1 review
5 of 5 stars Reviewed October 29, 2014

I was at the Hilton for the JUCCO Baseball Tournament and was pleasantly surprised at what a comfortable, pretty and friendly hotel we were booked in. The other Tournaments the Hotel acomodations were very poor.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amy C, Guest Relations Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for staying with us at the Hilton Garden Inn Lakeland. We're so glad you found our accommodations comfortable and to your liking. Thanks also for sharing such kind and positive words. It's always great to hear positive things about our hotel staff and property. Hope to see you back at our property again soon if your travels bring... More 

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Additional Information about Hilton Garden Inn Lakeland

Address: 3839 Don Emerson Drive, Lakeland, FL 33811
Phone Number:
Location: United States > Florida > Central Florida > Lakeland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Lakeland 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hilton Garden Inn Lakeland Hotel Lakeland
Hilton Lakeland
Hotel Style:
#1 Romantic Hotel in Lakeland
#1 Business Hotel in Lakeland
#1 Family Hotel in Lakeland

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