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Hilton Garden Inn Lakeland

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3839 Don Emerson Drive, Lakeland, FL 33811
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Hilton Garden Inn Lakeland
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328 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family and I recently made a trip to Lakeland Florida to visit Southeastern University. We made reservations at this hotel through TripAdvisor. We were not disappointed - from checkin to check out we had a great experience at this hotel. This hotel has been recently constructed from its appearance. The grounds are nicely landscaped. The exterior has a beautifully... More 

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Dewey Beach, Delaware
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff is very friendly, they quickly learn your name, likes, etc. and you feel like this is your home. Everyone, from the front desk staff, kitchen and restaurant staff, house keeping, manager, etc. go the extra mile to make sure you are comfortable and have what you need for your stay. The food is excellent and the fact that... More 

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cypress, texas
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Came into town for a family gathering, and there were not really any hotels close to the home, so we just chose this on a whim. It is out by the regional airport, and was very quiet. Breakfast is not included, but you order from the menu or do the extensive buffet with made to order eggs and omelets for... More 

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Cotacachi, Ecuador
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No complaints ... room, food, service ... all above average. Air conditioner was a little noisy. Restaurant and bar were convenient and good. Location was out of the way, but they took small dogs which was important for this stay.

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thanks for your recent stay with us here at our Hilton Garden Inn Lakeland. We also appreciate you taking time to write a review regarding your stay. In the future if your travels bring you to Lakeland again we look forward to having the opportunity of welcoming you back More 

Ocala, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were attending a wedding at a nearby ranch so the location was excellent. For the people flying in it was near the airport. The room was clean and the beds were comfortable. There was complimentary Keurig coffee. A refrigerator was available. The staff was professional and friendly. We would recommend this hotel to everyone and we would stay there... More 

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

John thank you for your positive feedback. We strive to provide a comfortable stay along with exceptional service for all our guests. So we appreciate your 5 star review and should you return to the area, we would welcome you back. More 

Pensacola, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a horrible experience at another hotel in the area and needed to move immediately! Your hotel staff did everything possible to get us in as soon as possible on June 3. My step-father is wheel chair bound so we needed a room that would facilitate his needs and in a timely manner. Your staff was amazing in getting... More 

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Francisca we are so glad you enjoyed your stay with us. We also appreciate that you took the time to give such a positive report about your stay. However, sorry that your trip did not get off to a great start, but I will share with the staff how your stay here with us turned it all around. We hope... More 

Oviedo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We arrived with a large group that consisted largely of 6-8 year old boys who can get rowdy at times. Every staff member that we encountered during the stay engaged the boys in conversation, asked about their games and gave high fives. The hotel was very nice but it was the staff that made the experience welcoming and memorable.

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Theresa Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. Your gracious feedback is quite refreshing and very reassuring. We Love our Teams, so next tournament or game in Lakeland we look forward to the opportunity of welcoming you back with more High Fives. More 

Orlando, Florida
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had a room with a king bed and a fold out couch. The room had a fridge, microwave, coffee maker, hair dryer, and 2 tv's. The room was quiet and clean. The pool was nice and there were lots of tables and chairs available. There is a washer/dryer and you can buy detergent in the lobby.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review and for your generous 5 star review. We are so glad you enjoyed your stay and we were able to accommodate you and your family. If your travels bring you back to the Lakeland area we welcome you back. More 

Murrayville, GA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is very nice, good breakfast, good bar and staff. Staff is great and the hotel is close to a lot of stuff in Lakeland. Just off the polk parkway and I-4 great location. Easy to find and great parking.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thanks for staying with us here at our Hilton Garden Inn. Thank you also for taking time to write a review regarding your stay. We sure do appreciate your complimentary remarks. We are glad you enjoyed your stay and we look forward to being able to welcome you back in the future should your travels bring you back to our... More 

Tequest, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Service great, Lobby great, room appeared okay, smelled like mold or old cigarettes. Had to go to desk to get air freshener. Convenient, affordable. Breakfast looked good, friendly staff. would stay there again. should have requested another room.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for the feedback about your recent stay. I am glad to know you received great service from our friendly staff. We are sorry your experience with your room did not meet your expectations. I ensure you that your comments will be shared with the staff and our Executive Housekeeper will be following up on your issues. We strive... More 

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