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Hilton Garden Inn Lakeland

3.0 of 5 3839 Don Emerson Drive, Lakeland, FL 33811
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Certificate of Excellence 2014
Hilton Garden Inn Lakeland
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Hilton Garden Inn Lakeland
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278 reviews from our community

Traveler rating
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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FT Lauderdale
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

My company put me up in this Hilton Garden Inn for a few days for a quick business trip. The hotel is nice, it's alone next to the executive airport in Lakeland. There is nothing within walking distance. The hotel has a fitness center, an outdoor pool and a business center. There's plenty of parking either up front or in... More 

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Lakeland Florida, United States
1 review
2 of 5 stars Reviewed yesterday NEW

I stayed at Lakeland Florida Hilton Garden Inn for three nights this past January. First thing they do is place my luggage in another persons room, luckily this person knew me and called me when finding my luggage. The second thing is they guaranteed a predawn receipt under the door, guess what no receipt I had to stand in line... More 

Review collected in partnership with Hilton Garden Inn

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Lafayette, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Block of rooms were for a few select people evidently even though rooms were reserved last July- 8 mos prior and no one would fix the billing. Overpaid $50+ per night for 4 nights and will not be coming back to this hotel.

Review collected in partnership with Hilton Garden Inn

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Salt Lake City, Utah
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the hotel is fine and clean enough. It's just not the typical H Garden Inn as far as service. My guess is management. The staff overall was nice (one exception) but just don't seem to have the process down to make you feel like they are on top of things. Good - the evening restaurant staff was nice and... More 

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor after your recent stay with us, although we wished it were a better experience. Regardless, we appreciate your feedback because it will assists us with improving our hotel. Hilton Garden Inn is known for exceptional service and I am sorry that you felt like our team did... More 

Clearwater, United States
1 review
4 of 5 stars Reviewed 1 week ago

Location was good, near the airport. Disappointed that there was no free breakfast like we are used so next time we will book down the street at The Hampton Inn. Clean hotel. Easy on and off the Polk Pkwy.

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking time out of your busy day to write a review on Trip Advisor regarding your recent stay with us. We are pleased you enjoyed our convenient location just off Polk Parkway, our very clean hotel and guestrooms. Unfortunately as with all Hilton Garden Inn Hotels, you are correct, we do not have a complimentary breakfast offered... More 

Daphne, Alabama
Top Contributor
111 reviews 111 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very comfortable beds and quiet rooms. Clean and nicely appointed rooms. Wifi is included. We stayed here coming in from Alabama via 75 and then 4 which made this very convenient. This left us with a half hour drive to LEGOLAND which was pretty easy and straightforward. Be ready with some change for the tolls ($1.25 twice, I believe). On... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

High end hotel at a decent price. The pool was perfectly heated and the hotub was small but nice. The food was pricey but very tasty. Nothing going on for the holiday but that was ok. The staff was very friendly.

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor after your recent stay with us. We are glad to hear you were able to enjoy a few of our amenities as well as your stay. In the future if your travels bring you to Lakeland again we look forward to having the opportunity of welcoming you... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

A very nice hotel, especially for the price. My parents stayed too, and really liked it. It's right by the regional airport, but there's a big mall not that far way. And the restaurant inside the hotel is just fine. The staff are nice.

Review collected in partnership with Hilton Garden Inn

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Stuart, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was very clean and the staff was friendly and smiling although they were working on the Holiday. This is the second Holiday that my family have gathered at this hotel to be together. We really enjoyed the common areas where we could visit with cooperation from the staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. We are glad to hear that you enjoyed your stay, but most importantly were able to enjoy time with your Family. It sounds like you have started a tradition and we couldn't be more happier that it's here with us. HAPPY... More 

Jacksonville, Florida
Top Contributor
90 reviews 90 reviews
18 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautifully decorated hotel, friendly staff, comfortable clean room, and fresh hot breakfast! We only stayed one night but would definitely be back if we are in the area again. We came down with our daughters basketball team and the coach (Thank you Mr. Popp!) was able to secure rooms for everyone at a discount. Being a part of the Hilton... More 

Was this review helpful? Yes 1
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. Your gracious feedback is quite refreshing and very reassuring. We Love our Teams, so next tournament or game in Lakeland we look forward to the opportunity of welcoming you back. HAPPY NEW YEAR! Crystal S More 

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Additional Information about Hilton Garden Inn Lakeland

Address: 3839 Don Emerson Drive, Lakeland, FL 33811
Phone Number:
Location: United States > Florida > Central Florida > Lakeland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lakeland 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hilton Garden Inn Lakeland Hotel Lakeland
Hilton Lakeland
Hotel Style:
#1 Family Hotel in Lakeland
#1 Business Hotel in Lakeland
#1 Romantic Hotel in Lakeland

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