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Hilton Garden Inn Lakeland

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3839 Don Emerson Drive, Lakeland, FL 33811
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Hilton Garden Inn Lakeland
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Hilton Garden Inn Lakeland
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311 reviews from our community

Traveler rating
    189
    82
    19
    11
    10
See reviews for
92
63
12
99
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (311)
  • Mar-May only
    (118)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (66)
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dLakelan, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent in all ways. I was a chief engineer for many hotels in my 50 years of experience and I rate this one with 5 stars. I think the chef made the best pouched egg for breakfast that I ever had. The housekeeping staff were the best I have seen. Congratulations to the entire staff ! ! ! Raymond S.... More 

Review collected in partnership with Hilton Garden Inn

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Venice, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Good place to stay - but not good for restaurant or bar. Restaurant consists of a few tables in the bar area and a very limited menu. Pack your wallet if you want a few drinks at the bar. Very high prices.

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Baltimore, United States
1 review
5 of 5 stars Reviewed 1 week ago

We spent 7 wonderful days at the Hilton. Never regretted a moment. Visit the airport that is adjacent to the hotel, it is a hoot! The hotel assisted in any way that would improve our trip. We utilized the spa, pool and Jacuzzi areas. The bar was nice. The breakfast was superb! We ate at the hotel ( Breakfast )... More 

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

We are so glad you enjoyed your stay with us. We also appreciate that you took the time to give such a positive report about your stay. We hope to see you soon should you be visiting the area again. Thanks again! More 

Alexandria, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

During a short 3-day trip, we were extremely pleased by the quality of the hotel with it's inviting main lobby, the cleanliness & comfort of the rooms, the added convenience of a restaurant & bar, and the responsiveness of the staff! The daily cookies were an added welcome treat!

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for your great comments on our property and staff. Our housekeeping staff is a great crew that takes pride in cleanliness along with comfort of all our guests stay. It is also refreshing to hear that our staff made it a point to be attentive to your needs. So, we appreciate you taking the time to provide us... More 

Greenville, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

This is a typical hotel but a little older than most Hilton Garden Inn facilities. I think it may have been another hotel at some time in the past. The stay is nothing more or less than average and the price is a little on the high side. I paid $199 a night and other than an overpriced restaurant (continential... More 

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for your review. We regret that your recent stay did not meet your expectations with us. We do appreciate your comments and they will be passed on to our management staff. More 

Dahlonega, United States
1 review
5 of 5 stars Reviewed April 16, 2015

We really like to stay at Hilton Garden Inn when we travel. It is always clean, the employes are always polite and helpful. We have a small dog we take with us and are sooo happy that you let her stay with us. We always take her with us. I hope you will never change that part of our stay.... More 

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. We are glad to hear that you enjoyed your stay, but most importantly were able to find us as your comfortable dog friendly hotel. It sounds like you have chosen your home away from home for your entire Family. So we... More 

Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

I have stayed at the Hilton Garden Inn on and off for 4 to 5 weeks due to business. I find it a great place to stay as it is nice and quiet, yet close enough to other business' to make it convienient. The staff has always been wonderful, including the cleaning staff as they seem to care about the... More 

Was this review helpful? Yes 1
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking time out of your busy day to write a review on Trip Advisor regarding your stay with us. We are pleased you enjoyed our convenient location just off the Polk Parkway along with the staff providing you with the exceptional service we strive to give. Thank you for choosing the Hilton Garden Inn Lakeland as your... More 

Falls Church, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

This hotel is one of our favorites because it is clean, new and fresh. The rooms are very comfortable with lots of storage space. The beds are very comfortable! The bathrooms are cleaned very well (and I'm really picky!). The lobby is nice and spacious with many seating areas, so my husband was able to come to the lobby to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. We do appreciate your gracious feed back and happy to hear you enjoyed your stay with us. If you ever come back to the area to enjoy the many treasures around the Lakeland area again, we look forward to the opportunity... More 

1 review
5 of 5 stars Reviewed April 5, 2015

Went for a friend's wedding. very accomadating. Let us check in early to get ready without any problems. Very clean. Great service. Located in the middle of nowhere and difficult to find, especially if you don't know the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. We are glad to hear that you enjoyed your stay. If your travels bring you back to the Lakeland area we welcome the opportunity of having you stay with us again. More 

Orlando, Florida
1 review
1 of 5 stars Reviewed April 4, 2015

I puchased the bed and breakfast package. it's terrible. Breakfast is supposed to be served and cooked to order.. NOT I ordered the French Toast and they served me a Waffle. My wife ordered Pancakes they were not cooked, raw mix in the middle. All the food brought to us was cold and should have been cooked to order HOT,... More 

Was this review helpful? Yes
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for your review. We regret that your recent stay did not meet your expectations with us. We do appreciate your comments and they will be passed on to our staff in order to improve our service. It is our goal to provide our guests with the best stay experience possible. It is our guest feedback that allows us... More 

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