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Hilton Garden Inn Lakeland

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3839 Don Emerson Drive, Lakeland, FL 33811
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Hilton Garden Inn Lakeland
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Hilton Garden Inn Lakeland
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306 reviews from our community

Traveler rating
    186
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Dahlonega, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We really like to stay at Hilton Garden Inn when we travel. It is always clean, the employes are always polite and helpful. We have a small dog we take with us and are sooo happy that you let her stay with us. We always take her with us. I hope you will never change that part of our stay.... More 

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at the Hilton Garden Inn on and off for 4 to 5 weeks due to business. I find it a great place to stay as it is nice and quiet, yet close enough to other business' to make it convienient. The staff has always been wonderful, including the cleaning staff as they seem to care about the... More 

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Falls Church, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is one of our favorites because it is clean, new and fresh. The rooms are very comfortable with lots of storage space. The beds are very comfortable! The bathrooms are cleaned very well (and I'm really picky!). The lobby is nice and spacious with many seating areas, so my husband was able to come to the lobby to... More 

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. We do appreciate your gracious feed back and happy to hear you enjoyed your stay with us. If you ever come back to the area to enjoy the many treasures around the Lakeland area again, we look forward to the opportunity... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Went for a friend's wedding. very accomadating. Let us check in early to get ready without any problems. Very clean. Great service. Located in the middle of nowhere and difficult to find, especially if you don't know the area.

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. We are glad to hear that you enjoyed your stay. If your travels bring you back to the Lakeland area we welcome the opportunity of having you stay with us again. More 

Orlando, Florida
1 review
1 of 5 stars Reviewed 2 weeks ago

I puchased the bed and breakfast package. it's terrible. Breakfast is supposed to be served and cooked to order.. NOT I ordered the French Toast and they served me a Waffle. My wife ordered Pancakes they were not cooked, raw mix in the middle. All the food brought to us was cold and should have been cooked to order HOT,... More 

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for your review. We regret that your recent stay did not meet your expectations with us. We do appreciate your comments and they will be passed on to our staff in order to improve our service. It is our goal to provide our guests with the best stay experience possible. It is our guest feedback that allows us... More 

Lakeland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Lakeland, FL Hilton Garden Inn staff was OUTSTANDING! That includes the lobby receptionists, event planners, and executive house keeper. Every one of them went over and beyond to make our experience pleasurable (leading up to and during the event, through the cleanup at the end). We could not have found a better venue to hold our daughter's wedding.

Review collected in partnership with Hilton Garden Inn

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent event and stay with us. It is always our goal to exceed our guest expectations.We thank you for choosing our venue for your daughter's wedding and trusting us with such a special day. Congratulations and may their future be filled with Love and Happiness! More 

East Windsor, New Jersey
Top Contributor
82 reviews 82 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at other Garden Inns and don't expect a luxury hotel. This hotel is a high-end Garden Inn. It is relatively new, typical modern decor, rooms are large, and the air conditioning unit was quiet (always a peeve). Staff were personable and fast. Free wireless was slow but I don't have expectations about wireless speed any more. And the... More 

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. Your gracious feedback is quite refreshing and very reassuring. We are glad you enjoyed your stay and we look forward to being able to welcome you back in the future should your travels bring you back to our area. More 

New Smyrna Beach, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a wonderful hotel. I travel to Lakeland several times a year for canine competitions. I needed to find a more comfortable dog friendly hotel. My first choice is always a Hilton if they allow dogs. The charge is a flat rate of $50, no matter how many nights you stay. Comfortable rooms, nice dining area for breakfast and... More 

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Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. We are glad to hear that you enjoyed your stay, but most importantly were able to find us as your comfortable dog friendly hotel. It sounds like you have chosen your home away from home for you and your dog. So... More 

Mars Hill, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Bed's are harder than plywood and no continental breakfast (you can pay over $11.00 for a small omelet). You are not close to any decent restaurants, which is probably why they don't give breakfast and charge way too much for very little food. Bar was nice, but again, way too much. Do yourself a favor and stay in another motel... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thanks for expressing your concerns regarding your recent experience here at the Hilton Garden Inn Lakeland. Rest assure that we have addressed the noted opportunities with the appropriate departments. It is our guest feedback that allows us to continue to improve both our hotel and guests’ experience. Please be advised that our brand does not offer a complimentary breakfast, however,... More 

Toronto, Canada
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a week for business during March Break. I rotate between Hilton properties in Lakeland and this is the best one compared to the Hampton Inns in Lakeland. The hotel is located next to the municipal airport, but there are hardly any planes flying, so noise is not really an issue. Rooms: The rooms still look fairly... More 

Was this review helpful? Yes
Crystal S, Director of Sales at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. It is our goal to provide our guests with the best stay experience possible. Your feedback is important to us. We have addressed your concerns to ensure the best guest experience. We couldn't be happier to know that we are your... More 

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