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All 32 Lakeland hotels

Hilton Garden Inn Lakeland

3.0 of 5 Hotel   |   3839 Don Emerson Drive, Lakeland, FL 33811
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88%
Ranked #2 of 32 hotels in Lakeland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Joette G Lakeland, United States
  • Reviews (218)
  • Photos (40)
  • Amenities
  • Room tips (30)
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218 people have reviewed this hotel

Traveler rating
    138
    55
    11
    8
    6
See reviews for
59
44
10
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Lakeland, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family needed a local hotel to stay in when we had a plumbing issue at our home. We enjoyed our stay at the Lakeland, FL Hilton Garden Inn. Friendly helpful staff, clean room. Nice work out room, clean pool and hot tub. We would stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for your kind words regarding your stay with us here at the Hilton Garden Inn. I'm glad you found our accommodations to your liking. I'm very sorry you had to visit under those circumstances, but it's good to know that you would consider staying with us or recommending us to others should a need to do so arise.... More

Atlanta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful time for our classmates at our reunion. Hotel was great and everyone had a good time. The staff was excellent. Looking forward to staying at this Hilton again when visiting Lakeland Fl. Ruby Letendre Atlanta, Ga

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you so much for your review of our hotel and staff. I'm so glad you enjoyed your stay with us at the Hilton Garden Inn Lakeland. It really was our pleasure to be the host hotel for your class' 40th reunion. I along with the rest of our team enjoyed having you stay with us as well, and we... More

Opelousas, Louisiana
Top Contributor
52 reviews 52 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This a new hotel and was very clean. We only stayed one night and left early but had no complaints. It was close to the airport and my business destination. The staff was friendly and helpful. There was a refrigerator and microwave in the room.

Was this review helpful? Yes 2
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for staying with us at the Hilton Garden Inn Lakeland. It's great to hear you enjoyed your stay. I'm also happy to hear you found our staff to be helpful and friendly. We have a great team and it's so nice of you to recognize them with your kind compliments. We are actually nearly seven years old, but... More

Parrish, Florida
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a brief one night stay while in Lakeland and needed to stay close to the Lakeland airport. The location was great and the property is very well maintained. And the staff I interacted with was very helpful and professional. The only thing that kept this from being 5 star stay was that while I was printing some information in... More

Was this review helpful? Yes 1
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for staying with us at the Hilton Garden Inn Lakeland. We're happy that you found our property to your liking. Your comment that we are very well maintained is greatly appreciated as we do our best to keep our property in the very best of shape. I am sorry that you had to overhear the disagreement between staff.... More

Hudson, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was in Lakeland for a conference and a list of hotels was provided to choose from. The ones I usually stay at were all booked so I chose this one sight unseen. I wasn't even sure where it was. As I approached I discovered it was next to the local airport but otherwise in the middle of a commercial... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you so much for your great review of our hotel. Thanks for your nice compliments of our property and staff. We appreciate it very much. We're always happy to hear when guests find our hotel welcoming and comfortable. We're so glad we exceeded your expectations, and we look forward to seeing you again! Amy Carlton, Front Office Manager More

Abingdon, Maryland
Top Contributor
140 reviews 140 reviews
104 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a late flight I checked in and was upgraded to room 201 a deluxe suite with living room, bar area, half bath and full bath with large jacuzzi. The room was very comfortable and clean. There was the standard microwave, refrigerator and Keurig. Rather than leave the hotel after check-in I opted to eat in the restaurant. The hotel... More

Was this review helpful? Yes 1
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to share about your recent stay at our hotel. I am very sorry that you did not find our restaurant to your liking. We are very proud of our restaurant as well as our restaurant staff. I'm so sorry. This is very unusual for one of our guests not to enjoy our restaurant; so,... More

Miami, Florida, United States
Top Contributor
61 reviews 61 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

OK, I love this version of the Hilton!! It's definitely a hotel, not a resort, so don't expect spas and fitness classes or any sort of "view" from your room - BUT, the rooms are gorgeous and comfy and super clean, and every inch of the entire hotel is chic and mod, from the decor to the breakfast buffet (two... More

Was this review helpful? Yes 1
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for the great report of how you enjoyed your recent stay with us here at the Hilton Garden Inn Lakeland. It makes our day when we hear that our guests have enjoyed their stay at our hotel and when we learn that they would return and stay with us again. Thank you for recognizing our rooms as super... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located and well maintained. The staff was very helpful and accommodating. Room was very clean and stocked. If you need a quiet place to sleep this is the hotel for you. I stayed on the first floor by the side entrance and did not hear a thing. Breakfast was very good and fruits were fresh. If... More

Was this review helpful? Yes
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking the time to share about your recent experience at our hotel. We appreciate your kind words about our property and staff. It's always nice to hear when our guests enjoy their stay. I am so glad you found our staff helpful and accommodating and your room clean and well stocked. I will be sure to pass... More

Hickory, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was more than I expected. The staff were very friendly and helpful. The lobby and hotel were very conductive to a family stay or a business trip. I would recommend this hotel to anyone looking for all the amenities at a great price.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for taking time to review our hotel based upon your recent stay with us. It sure does make us feel good to hear when our guests enjoy their stays. It's so nice of you to share how we exceeded your expectations, and we are so appreciative of this positive review of your experience. We're so happy you enjoyed... More

Marshfield, Wisconsin, United States
Top Contributor
151 reviews 151 reviews
40 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in Lakeland for a funeral and family functions afterward, which required a long stay at the Hilton Garden Inn, and different room changes to accommodate varying numbers of family members coming and going. We were treated with the utmost respect, care, and helpfulness by Manager Amy and the entire desk staff. Our rooms were all quiet and comfortable,... More

Was this review helpful? Yes 2
b3plays85, Front Office Manager at Hilton Garden Inn Lakeland, responded to this review

Thank you for choosing Hilton Garden Inn Lakeland for your recent stay. I am truly sorry that it had to be under such sad circumstances. I appreciate your positive review of our property. I'm so glad you found the accommodations to your liking. I'm also glad to hear you were able to both unwind and refresh in our quiet and... More

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Additional Information about Hilton Garden Inn Lakeland

Address: 3839 Don Emerson Drive, Lakeland, FL 33811
Phone Number:
Location: United States > Florida > Central Florida > Lakeland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Lakeland 3*
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Also Known As:
Hilton Garden Inn Lakeland Hotel Lakeland
Hilton Lakeland

40 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Lakeland #2 Business Hotel in Lakeland #4 Family Hotel in Lakeland
Hotel Class
Number of rooms
91

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