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Sleep Inn And Suites

2.5 of 5
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4321 Lakeland Park Dr, Lakeland, FL 33809
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Sleep Inn And Suites
Best prices for: 1 room 1 guest
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Ranked #16 of 32 Hotels in Lakeland
A recent review
3 of 5 stars reviewed 4 days ago
ekkerb Franklin, Tennessee
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79 reviews from our community

Traveler rating
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    15
    4
    13
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26
18
5
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (18)
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Franklin, Tennessee
Top Contributor
109 reviews 109 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We've stayed in 3-4 different Sleep Inns from Fargo to Florida and this was unfortunately our worst experience. It started out great., the front desk woman when we checked in (Cici) was great! She was very helpful and kept the pool open a bit later so my kids could swim after a long day (but, wow, the water was cold!).... More 

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gmguestrespond, Guest Relations Manager at Sleep Inn And Suites, responded to this review

Thank you for your recent stay here at Sleep Inn & Suites Lakeland. We appreciate and value your feedback. We will gladly take care of your concerns promptly when staying at our property. In regards to the pool temperature, unfortunately this property doesn't offer a heated pool at this time. Thank you again for sharing your experience, and we hope... More 

Kingston, Canada
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 13, 2015

Checked in for a decent rate, then arrived at our room. Walls had artwork removed, shadow still visible, screw holes filled with white putty. Newer carpet already had multiple stains. Bathroom, older, with lose tiles on floor and door that had to be forced over tiles in one spot. Should also mention large, un-identified bug seen zipping across bedroom floor... More 

Was this review helpful? Yes
gmguestrespond, Guest Relations Manager at Sleep Inn And Suites, responded to this review

Your survey responses will serve as encouragement to all of our staff as we strive to improve the quality of our services to provide an exceptional experience for our guests. Thank you for taking the time to complete our online survey regarding your recent stay here at Sleep Inn and Suites Lakeland. We are in the midst of finishing up... More 

Playa Hermosa, Costa Rica
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 8, 2015

Visa trip out of COSTA RICA...headed north. Been several years since my last trip to the states. Wanted this time to see Lakeland. Back in the 70's I lived there. I booked into this wonderful hotel. Very clean and well appointed. Staff at the front desk.... can't say enough about the help given to me. Nothing except the highway sign... More 

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gmguestrespond, Guest Relations Manager at Sleep Inn And Suites, responded to this review

It is always a pleasure to receive positive feedback. We are also within walking distance to Cracker Barrel and Applesbee's for your dining pleasures. Thank you again for sharing your pleasant experience with us. More 

Lemont, Illinois
Top Contributor
170 reviews 170 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed February 3, 2015

We booked the first night and wanted to make sure everything was good, and it was, so we stayed another two nights. The price was very good, and we really enjoyed the bed, the linens and the pillows. Had good nights resting well and good breakfasts each day. The staff are very professional and pleasant. Loved that the Cracker Barrel... More 

Was this review helpful? Yes
gmguestrespond, Guest Relations Manager at Sleep Inn And Suites, responded to this review

We appreciate your feedback and are glad to hear you enjoyed your stay at Sleep Inn and Suites Lakeland. It is always a pleasure to receive positive feedback. We invite you back the next time you're in town. Thank you again for sharing your pleasant experience with us More 

1 review
4 of 5 stars Reviewed January 21, 2015

Very nice rooms for the price. CeeCee (CiCi? Not sure how to spell her name) at the check in desk was awesome. Somebody should give her a raise. My only complaint is that the tile floors in the breakfast area were clean but slippery. Be careful if you have shoes with little to no tread. My brother slipped and fell.... More 

Was this review helpful? Yes
gmguestrespond, General Manager at Sleep Inn And Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive your feedback on your previous stay. Thank you again for sharing your experience, and we hope your... More 

Top Contributor
199 reviews 199 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed December 30, 2014

I am very loyal to the choice chain of hotels. This was clean and well kept for a great price. Cici (Cece?) at the front desk was amazing, helpful and pleasant. She was a gem. Problems? They charge you for the room the morning your stay begins. I always reserve my room with a card, but like to pay in... More 

Was this review helpful? Yes 1
gmguestrespond, General Manager at Sleep Inn And Suites, responded to this review

Thank you for your recent stay here at Sleep Inn & Suites Lakeland. We appreciate and value your feedback. We will gladly take care of your concerns promptly when staying at our property. Many properties may charge resort fees or special amenities fees, we charge a safe fee during your stay. This fee is to ensure your property is safely... More 

Florida
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 8, 2014

My daughter and I stayed here and I wasn't sure what to expect. Our budget was small, but the stay was very pleasant. Our room was clean and there was very little noise. The breakfast was good: waffle maker, pastries, juice, milk, boiled eggs and I think cereal. Cici was the breakfast hostess and she's WONDERFUL! Such a pleasant experience.... More 

Was this review helpful? Yes
gmguestrespond, General Manager at Sleep Inn And Suites, responded to this review

Thank you for taking the time to update us on your previous stay. We very much appreciate and value your feedback on your previous stay here at Sleep Inn and Suites Lakeland. We enjoy hearing when one of our team members stands out. Your survey responses will serve as encouragement to all of our staff as we strive to continuously... More 

Jacksonville, Florida
Top Contributor
113 reviews 113 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 5, 2014

Check in went smooth, and room was very clean. I was quite surprised at a few items such as a torn bedspread which should have been replaced and that the ice machine on the second floor wasn't working. Parking lot was a little noisy until about 9 p.m. But then it quieted right down. Laundry room was equipped with brand... More 

Was this review helpful? Yes
gmguestrespond, General Manager at Sleep Inn And Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.... More 

South Daytona, Florida
1 review
5 of 5 stars Reviewed August 31, 2014

I would say, I got worried when it says "pardon for the mess". I really did not notice the updating process. The staff was really great and extremely nice. Book the newer room, new bedding just like what I saw at the website. Breakfast is good, i say need to offer more - waffles with whip cream and strawberries -... More 

Was this review helpful? Yes
gmguestrespond, General Manager at Sleep Inn And Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Lakeland, Florida
1 review
5 of 5 stars Reviewed August 25, 2014

Very impressed with this hotel from the beginning. The front desk was very friendly, and check in was a breeze. The pillows in the room were amazing, and I have to say this hotel is very quiet. Breakfast had a great variety. Great deal all together.

Was this review helpful? Yes
gmguestrespond, General Manager at Sleep Inn And Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay here at Sleep Inn and Suites Lakeland. It is always a pleasure to receive positive feedback. Your survey responses will serve as encouragement to all of our staff as we strive to improve the quality of our services to provide an exceptional experience for our... More 

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