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Baymont Inn & Suites Lakeland

#16 of 32 Hotels in Lakeland
Certificate of Excellence
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4375 Lakeland Park Drive, Lakeland, FL 33809
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1 room 1 adult
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Baymont Inn & Suites Lakeland
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399 Reviews from our TripAdvisor Community

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West Melbourne, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Check in was fast and easy. The front desk staff was very helpful and professional. The room was clean but a little dated. Breakfast was the usualy wasffles, eggs, sausage, cereal, toast. Nothing exciting. We would stay here again. It was right off the highway and Cracker Barrel is right next door so you can walk after a long drive... More 

Helpful?
Thank Holly S
Tampa, Florida
Level Contributor
153 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent there one night. Check in was fast, it seems there was not busy. Room was clean and big enough. Mattress was hard but I like it that way. Pillows could have been better. Bathroom was clean, may needs some updating. Room had a fridge that was good so I could save left overs from the crackle barrel next door.... More 

Helpful?
Thank Lucybelle1
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Pleased with everything. Nice clean room, reasonably priced, friendly warm staff. Needed the GPS to locate but worth the effort. Warm cookies on arrival nice touch. Good recommendation by staff for local dinner. ( not the nearby chains). Felt comfortable staying here after a very long driving day.

Helpful?
Thank Angie B
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

A great, pet friendly hotel with nice, clean rooms and very helpful and friendly stuff! It has fast Wi-Fi, a gym and a swimming pool! There is lots of parking space and an easy access to the hotel! I would definitely recommend it to everyone and will stay there again!

Helpful?
Thank Anna S
Kristel-Starr H, General Manager at Baymont Inn & Suites Lakeland, responded to this review

Anna S, Thank you so much for your 5 star rating! We are delighted your stay was amazing and can not wait for you to come stay with us again! We look forward to seeing you soon! Thank you again! -Kristel-Starr H. General Manager More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Not a great experience, had 2 rooms for 5 days. 1 room was only "serviced" 1 time, when asked front desk first day about it were told it was because "do not disturb" was on door. Next 4 days made sure it was not on door when we left, to return and find still no service. Other room got service... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank T3984QLmikea
Kristel-Starr H, General Manager at Baymont Inn & Suites Lakeland, responded to this review

T3984QLmikea, I want to apologize that housekeepers did not provide you cleaning service. We make sure that if a room is not serviced that we have documentation and video footage to prove if a room did not request or left a door hanger on the handle. We strive to ensure that all guest who have a sign on their door... More 

Spring Hill, Tennessee
1 review
1 of 5 stars Reviewed 3 weeks ago

I had a prepaid reservation and when we arrived the room had been double booked so our reservation wasn't honored. The manager wasn't there at 4:30 PM on a Friday and did nothing to assist in getting a room at another hotel and wasn't apologetic for our situation. HORRIBLE EXPERIENCE

Helpful?
Thank 706kathyo
Kristel-Starr H, General Manager at Baymont Inn & Suites Lakeland, responded to this review

706kathyo, As we had discussed over the phone at the time of your check in that Priceline made an error and did not recognize that they took two reservations at the same time causing yours to overbook us. I do remember speaking with you and explaining that I was not able to be at the hotel since I was there... More 

Philly Area
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Needed to stop traveling and Baymont came up on a booking site with a great deal. The hotel worked in every way. It was next to a Cracker Barrel, a place I enjoy eating. The parking, WiFi, and breakfast were included in the reasonable price. Room was clean and comfortable. Not sure why it was a suite, perhaps I did... More 

Helpful?
Thank Carl949
Kristel-Starr H, General Manager at Baymont Inn & Suites Lakeland, responded to this review

Carl949, Thank you for your 4 star rating review. We do have options of suites, and seems your room was the standard room that was available at the time of your stay. I would love to personally speak with you about options for us to improve our breakfast to earn a 5 star rating from you. I do look forward... More 

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