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Baymont Inn & Suites Lakeland

#11 of 32 Hotels in Lakeland
Certificate of Excellence
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4375 Lakeland Park Drive, Lakeland, FL 33809
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1 room 1 guest
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Baymont Inn & Suites Lakeland
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350 Reviews from our TripAdvisor Community

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Traveler rating
    131
    99
    71
    32
    17
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132
78
36
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • English first
  • Portuguese first
  • Any
English first
  • All months
    (350)
  • Mar-May only
    (144)
  • Jun-Aug only
    (92)
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    (46)
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    (68)
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West Long Branch
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Right off 4, with convenient access to restaurants, gas and convenience store. Ample parking, clean, and friendly staff. It was not as convenient to Florida Southern as it looked on the map, but doable.

Was this review helpful? Yes
Atlanta, Georgia
1 review
4 of 5 stars Reviewed 6 days ago NEW

I've stayed here a few times, and the rooms are consistently clean and the most reasonably priced compared to the nearby hotels.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Naples, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

the pillow need to replaced they are very oncorfortable and also there is no spanish tv chanel, there is no vending machine any where

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Rolling Meadows
1 review
5 of 5 stars Reviewed 2 weeks ago

We were in a bind and needed a nice room that allowed dogs. The woman at the front desk was very friendly and quick to help. The room was clean and updated. Only complaint would be the breakfast choices were slim. Bagels no cream cheese cereal no milk.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Sheren H, General Manager at Baymont Inn & Suites Lakeland, responded to this review

Dear guest, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our breakfast wasn't up to par. This critical feedback will be used in further training for my staff. Thank you and we look forward to seeing you again soon. Sheren Hinton More 

Orange Park, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

We asked for the top floor. When we arrived, we were greeted and asked if we wanted an upper floor. They had it already for us! We had a great stay! The outside heated pool was refreshing! The breakfast each morning was delicious. And it was really quiet in our room! The Maintenance Mgr.,Darrell, is a great guy!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Sheren H, General Manager at Baymont Inn & Suites Lakeland, responded to this review

Dear guest, Thank you for the perfect rating and for recommending out hotel to others! I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to seeing you again soon! Take care. Sheren Hinton More 

ronaoke va.
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

A fair large room very clean price was good, I stayed at candlewood suites 2 days later and I would rather be at baymont.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Sheren H, General Manager at Baymont Inn & Suites Lakeland, responded to this review

Dear guest, Wow! What a wonderful review, we truly appreciate your business and your trust in us. We look forward to welcoming you back to our hotel the next time you are in town! Sheren Hinton More 

Venice
1 review
3 of 5 stars Reviewed 2 weeks ago

Room was OK, clean comfortable, but clerk was obstinate and would not honor my repeated request for a receipt for my credit card transaction. He insisted I could get that in the morning over my repeated objections. So much for satisfying the customer.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Sheren H, General Manager at Baymont Inn & Suites Lakeland, responded to this review

Dear guest, Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our front desk manager can discuss your issues personally. lakeland.fl@cphosp.com Or you can call us at (863)858-9070. Sheren Hinton More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed here in the past and was great but we had extra visitors last night with some roaches. Not. Cool. Nice hotel. Nice staff. They offered to switch us rooms but it was too late. We killed the 3 roach guests. One near our bed and 2 in the bathroom. Management said it was because they just sprayed.

Was this review helpful? Yes
Sheren H, General Manager at Baymont Inn & Suites Lakeland, responded to this review

Dear guest, Thank you for your candid feedback. I am sorry to hear that you had additional "unwanted guests" in your room. I have personally supervised that it has been taken care of and everything should be in order for your next visit. We look forward to welcoming you back then. Don't hesitate to call us directly to make accommodations.... More 

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