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Hampton Inn & Suites Lakeland-South Polk Parkway

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3630 Lakeside Village Boulevard, Lakeland, FL 33803
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Hampton Inn & Suites Lakeland-South Polk Parkway
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445 Reviews from our TripAdvisor Community

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montreal, Canada
5 of 5 stars Reviewed yesterday NEW

Great location, lots of restaurants and shopping in walking distance. Very clean. Friendly and helpful staff. Very good breakfast, good coffee all day long. The rooms are nice and well appointed. I would highly recommend staying here.

Review collected in partnership with Hampton

Helpful?
Thank Simon S
Lakeland , fl, United States
5 of 5 stars Reviewed yesterday NEW

the staff and rooms made a long stay away from home more tolerable. great customer service clean rooms too. I wish they had a hot tube though. great location near resturaunt and entertainment. would highly recomend this hotel

Review collected in partnership with Hampton

Helpful?
Thank Scott O
St. Petersburg, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location, clean room, friendly service. Breakfast attendant was extremely friendly and helpful! I would highly recommend staying here if in Lakeland. I enjoyed being within walking distance of the shops and restaurants.

Review collected in partnership with Hampton

Helpful?
Thank Kristin C
Steve C, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel, the location and the staff. It is a tremendous compliment to us that you would recommend us to others. We appreciate your business and hope to see you again soon. More 

2 reviews
4 of 5 stars Reviewed 1 week ago

I liked the hotel. Friendly staff, very clean, good breakfast. I did have an issue with my door lock. When leaving my room I found that if I pushed down on the door handle and pushed in I was able to pop the door open without the key. It did not really take much force. I reported to the front... More 

Review collected in partnership with Hampton

Helpful?
Thank B6907TJjohng
Steve C, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel and the staff. I am sorry to hear that you had an issue with your door lock. This is not the type of situation we want any of our guests to have. It is an isolated incident and... More 

Bury St. Edmunds, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Standards have slipped. During a 1 week stay the room wasn't cleaned properly, stain marks on the sofa in the bedroom, carpets are faded and feel unclean and they lost my laundry. Breakfast is reconstituted eggs and 'plastic' food.

Helpful?
Thank Jennifer B
Steve C, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review

Thank you for taking the time to tell us about your stay. I appreciate all feedback, good or bad, as I use it to improve our hotel. I am sorry you were disappointed with your stay. This is certainly not the type of experience we want anyone to have and usually not the norm. I apologize that the dry cleaning... More 

Skaneateles, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff & service are incredible. e enjoyed our stay, the location was excellent with plenty of good restaurants etc close by!!! Reservations were made in advance thru Hilton Honors. We were treated like GOLD!!

Review collected in partnership with Hampton

Helpful?
Thank Desiree M
Steve C, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel, the location and the staff. I am pleased to hear that you were treated like GOLD. We appreciate your business and hope to see you again soon. More 

Horseheads, New York
Level Contributor
143 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here 3 nights pior to a house closing. The location inside Lakeside Village is superb. It is downtown and a short walking distance to restaurants, stores, and the movie theater. It is one of the best Hampton Inns we have stayed at. The staff are wonderful and provide top service. The rooms are nice and well appointed. The... More 

Helpful?
Thank solivita512
Steve C, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel, the location and the staff. It is a tremendous compliment to us that you call us one of the best Hampton Inns. We appreciate your business and hope to see you again soon. More 

Reynosa, Mexico
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Love the Hampton Inn and all HHonors, but this one was very special due to the awesome service provided by Miss Tacarra, it was my first time in Florida and made me will to comeback to stay there. Great facilities and Awesome service.

Helpful?
Thank Jessica R
Steve C, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed your stay and that Tacarra took such good care of you. I will be sure to share your comments with her and recognize her appropriately. It is a tremendous compliment to us that you will stay with us again when... More 

haines city, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the premier spot to stay in Lakeland. It's located in the center of a beautiful shopping area, resteraunts , shopping and movie theatres. However....it's the cleanliness and courteous staff of the Hampton that will win you over. The price is right and they treat you like royalty.

Review collected in partnership with Hampton

Helpful?
Thank Alfonso M
Steve C, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed the hotel, the location and the staff. It is a tremendous compliment to us that you call us the Best stay in Lakeland. We appreciate your business and hope to see you again soon More 

Greenville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I think everything has been defined through the questionnaire .Welcoming was very helpful and friendly. The elevator access was very easy to locate. The room was nicely furnished and was pleasing to the eye as well as being very clean. the bathroom was well stocked with towels and toiletries. the bathtub and shower was easily functional.

Review collected in partnership with Hampton

Helpful?
Thank Richard A
Steve C, General Manager at Hampton Inn & Suites Lakeland-South Polk Parkway, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed your stay and the staff treated you well. It is a great compliment to us that you would recommend us to others. We appreciate your business and hope to see you again soon. More 

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