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Holiday Inn Express Lake Wales N - Winter Haven

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2953 Ridge Way, Lake Wales, FL 33859
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Holiday Inn Express Lake Wales N - Winter Haven
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157 Reviews from our TripAdvisor Community

Traveler rating
    105
    39
    7
    5
    1
See reviews for
75
24
6
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Lake Wales N - Winter Haven
See the most recent reviews
Bangor, Maine
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 3, 2015

Cost was little more then I wanted to spend but Hotel surpassed my expectations. The place was very clean- did not have any bad smells like so many places in Florida has. Then add in the Front Desk staff was top shelf- almost felt like hanging out with them because they treated me so fine.

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your nice words! We want every guest to enjoy their stay! You can hang out with us anytime - my team is so fun and I am very proud of them. I hope we see you again soon, and if there is anything I can do, please contact me at the hotel. Thank you again! More 

Birmingham, Alabama
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 29, 2015

My wife and I came down with my entire family for my grandfather's funeral. While the event was somber, this hotel facilitated rest, relaxation, and fun family memories. The king size beds were extremely comfortable and the free breakfast was much more than I expected. I had never stayed in a Holiday Inn Express before but now it is a... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your review. While we enjoyed having you, we wish it was under happier circumstances. From the staff and management, our condolences and sympathies. More 

Florida
Contributor
15 reviews 15 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 19, 2014

We had an excellent overnight stay. The hotel is easy to find, with easy parking. The staff was very friendly and welcomed us with delicious holiday sugar cookies. Room was very clean. Good breakfast too.

Was this review helpful? Yes 1
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for such a nice review of our property. Your remarks make us very proud of the work we do and we are thrilled that you enjoyed your time with us. Please visit us again soon. We enjoyed having you! More 

Yardley, PA
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 9, 2014

The suite was reasonably large and the mattress was excellent. The staff was very pleasant. Breakfast was typical, but the hostess was lovely. The filter on the a/c unit needed changing...there was a musty smell when the unit was on. We asked for a "no pets" room...the hotel apparently allows pets in some rooms. Overall, the accommodations were decent.

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your time and review of our hotel. We enjoyed having you and hope you come back soon. I will share your remarks with our breakfast hostess - I know it will make her day to be recognized. Thank you again. More 

South East
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 3, 2014

We had wanted to include Lake Wales on this trip on the advice of friends. Picked the Holiday Inn based on reviews. The room was spacious and very we designed. The laundrette facilities were useful as we are away for a month. All the staff were very friendly and helpful. But Carol and Raymond in the breakfast room were extra... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you so much for taking time to share your experiences at our inn. Ray and Carol will be thrilled when they see that you mentioned them in your review! I appreciate your patronage and opinions very much and thank you again for everything. More 

Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2014

Very attentive and accommodating staff I have a bad back and they located a room with a tub for us and we're very accommodating with my service dog being allowed in dining room when another patron complained about the dog they did the explanation for us

Was this review helpful? Yes 2
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you so much for sharing your wonderful review. We enjoy being pet friendly and love it when our guests can stay with their entire family - even the furry ones ( they are family too! ) We hope you visit us again soon and thank you again for taking time out to share your thoughts. We appreciate it very... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2014

Staff was friendly. Room was clean and smelled good. Felt comfortable. Would stay again. Even my son was happy. We saw another hotel that was 75$ a night and it was horrible. This is exactly what we were looking for especially after a long day at Lego land.

Was this review helpful? Yes 3
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for taking time to comment about your experience with us. I am so happy that you enjoyed staying here and the staff will be glad too. We all try very hard to make this a great hotel that guests love and we hope you come back and see us again soon! More 

Douglasville, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2014

B'fast is awesome and our hostess Carol was super nice - a smile for everyone, even the large sports team that came in right after us. Good selection and always hot area clean. Hotel is close to Legoland where we are headed. I'm writing this review in their business center just after I printed our tickets. Business center is nice... More 

Was this review helpful? Yes 2
mark53546, Owner at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for this nice review! I know Carol will be thrilled to see how her services impacted your stay. I agree, she is really wonderful! We are so glad that you enjoyed your time with us and hope that when you return to Lake Wales that we see you again. Thank you very much. More 

Calgary, Canada
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed a couple of nights here while in the area to go to the Sun N Fun flyin at Lakeland. It was as super easy drive over to the site - the rooms were clean and very quiet. A good value for the area.

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for taking the time to write a review of your stay. We are very happy that you enjoyed your visit with us for the Sun n Fun event. We enjoyed having you and hope you come back again soon! Thank you again for the taking the time and for being our guest. We value your business! More 

Estero, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

My family and I were pleasantly surprised with our stay at Holiday Inn Express-Lake Wales. The rates were very fair and the staff was extremely friendly and personal with us and our son. The hotel and it's rooms were clean and comfortable. Our queen beds were good quality, pool was very clean and a nice addition to our stay. Room... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your nice review! We try very hard to make sure our guests have a great experience while with us and it means a lot to us that you took the time to share. Also, thank you for pointing out all of our extras - I think readers will benefit from reading about all that we offer. Thanks... More 

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